VTech CS2111 - 2.4 GHz Cordless Phone User Manual page 37

Troubleshooting
Problem
The battery does not
charge n the handset
or the handset battery
does not accept
charge.
There s no dal tone.
My handset dsplays
CONNECTING...
34
Suggestion
• Make sure the handset s placed n the telephone base correctly.
• Remove the battery from the handset and then re-nstall t n the handset. Put the handset
back to the telephone base and charge for 16 hours.
It may be necessary to purchase a new battery. Please see the Battery secton of ths user's
•
manual (page 31).
The telephone mght be malfunctonng. Please see the Warranty secton of ths user's manual
•
(page 43) for further nstructon.
• Frst, try all the above suggestons.
• Move the handset closer to the telephone base. It mght be out of range.
• The telephone lne cord mght be malfunctonng. Try nstallng a new telephone lne cord.
• Dsconnect the telephone base from the telephone jack and connect a dfferent telephone. If
there s no dal tone on the other telephone ether, the problem s n your wrng or local servce.
Contact your local telephone company.
• Move the handset closer to the telephone base. You mght have moved out of range.
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