Page 1: User Guide
HP ProLiant DL740 Server User Guide June 2003 (Second Edition) Part Number 270854-002...
Page 2 Intel® is a registered trademark of Intel Corporation in the US and other countries. Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained herein. The information in this document is provided “as is” without warranty of any kind and is subject to change without notice.
Page 3: Table Of Contents
Contents About This Guide Audience Assumptions...................... xi Important Safety Information .................... xi Symbols on Equipment ..................... xi Rack Stability ........................xiii Symbols in Text....................... xiii Server Labels........................xiv Related Documents......................xv Getting Help ........................xvi Technical Support ..................... xvi HP Website ....................... xvi Authorized Reseller ....................
Page 4 Contents Video ........................1-12 Redundant Hot-Plug Power Supplies ..............1-12 Redundant Hot-Plug Fans ..................1-13 Supported Interfaces....................1-13 Optional Features......................1-14 Supported Operating Systems..................1-14 Server Configuration and Management Features............1-15 SmartStart........................1-15 ROM-Based Setup Utility ..................1-16 Integrated Lights-Out Standard Management ............1-17 Redundant ROM Images ..................1-18 Smart Components for Online ROM Flash .............1-19 Advanced Data Guarding ..................1-19 HP Utilities for Microsoft Windows ...............1-20 HP Utilities for Linux....................1-20...
Page 5 Contents Measuring with the Rack Template ................ 2-13 Installing the Rack Rail Assemblies ............... 2-16 Preparing the Server for Rack Installation ..............2-18 Attaching the Server Rails ..................2-19 Lightening the Chassis.................... 2-20 Installing the Server in the Rack ................... 2-21 Loading the Server onto the Rack Rails..............
Page 6 Contents Hot-Replacing Memory...................5-13 Hot-Adding Memory....................5-15 Hot-Upgrading Memory..................5-18 Non-RAID Memory Support...................5-21 Mass Storage ......................5-22 Hot-Plug SCSI Hard Drive LED Indicators ............5-23 Guidelines for Installing Hot-Plug SCSI Hard Drives ..........5-25 Installing a Hot-Plug SCSI Hard Disk Drive ............5-26 Guidelines for Replacing Hot-Plug SCSI Hard Drives ...........5-27 Removing a Hot-Plug SCSI Hard Disk Drive............5-29 Removing the DVD/CD-ROM Drive ................5-30 Installing a StorageWorks Hot-Plug Tape Drive ............5-31...
Page 7 Contents Server Power......................7-7 Power-On Self-Test (POST) ................... 7-10 Powering Down the Server.................... 7-13 Chapter 8 Configuring the Server Setting Up the Base Environment ................... 8-2 Enhanced Auto-Configuration Process..............8-2 Manual Configuration....................8-5 Accessing the System Maintenance Menu..............8-7 System Maintenance Menu..................8-9 ROM-Based Setup Utility..................
Page 8 Contents Appendix A Regulatory Compliance Notices Regulatory Compliance Identification Numbers ............A-1 Federal Communications Commission Notice ............... A-2 Modifications ......................A-2 Mouse Compliance Statement.................. A-2 Cables ........................A-2 Canadian Notice (Avis Canadien) .................. A-3 European Union Notice ....................A-3 Japanese Notice....................... A-4 BSMI Notice ........................
Page 9 Contents PCI Hot Plug LED Indicators ................D-12 Memory Cartridge LED Indicators ................ D-15 DIMM Status LED Indicators................D-16 Switches........................D-18 I/O Board Configuration Switches................. D-18 Appendix E Troubleshooting Information Server Startup Problems ....................E-2 Diagnosis Steps .......................E-4 Problems After Initial Boot ...................E-12 Redundant ROM Images ....................E-15 Appendix F Server Specifications...
Page 10: About This Guide
About This Guide This guide provides step-by-step instructions for installation, and reference information for operation, troubleshooting, and future upgrades for the ProLiant DL740 server. Audience Assumptions This guide is for the person who installs, administers, and troubleshoots servers. HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
Page 11 About This Guide This symbol indicates the presence of hazardous energy circuits or electric shock hazards. Refer all servicing to qualified personnel. WARNING: To reduce the risk of injury from electric shock hazards, do not open this enclosure. Refer all maintenance, upgrades, and servicing to qualified personnel.
Page 12: Rack Stability
About This Guide Rack Stability WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: • The leveling jacks are extended to the floor. • The full weight of the rack rests on the leveling jacks. •...
Page 13: Server Labels
About This Guide Server Labels A significant amount of server configuration and options installation information is provided on the server labels. As shown in Figure 1, these labels are located on the top of the unit and inside the unit. NOTE: These labels do not contain warning and caution information.
Page 14: Related Documents
About This Guide Related Documents For additional information on the topics covered in this guide, refer to the following documentation: • Rack Resource Kits are included with the racks and include the following (depending on rack model): — Rack Products Documentation CD—Available on the HP website or included with the Rack Resource Kit.
Page 15: Getting Help
About This Guide Getting Help If you have a problem and have exhausted the information in this guide, you can get further information and other help in the following locations. Technical Support In North America, call the HP Technical Support Phone Center at 1-800-652-6672. This service is available 24 hours a day, 7 days a week.
Page 16: Authorized Reseller
About This Guide Authorized Reseller For the name of your nearest authorized reseller: • In the United States, call 1-800-345-1518. • In Canada, call 1-800-263-5868. • Elsewhere, see the HP website for locations and telephone numbers. Optional Installation Service You may choose to have HP install your system. The installation service can be purchased as a Care Pack packaged service or as a customized service agreement to meet your specific requirements.
Page 17: Reader's Comments
About This Guide Reader’s Comments HP welcomes your comments on this guide. Please send your comments and suggestions by e-mail to ServerDocumentation@hp.com. xviii HP ProLiant DL740 Server User Guide...
Page 18: Server Features
Server Features ProLiant DL740 Servers The ProLiant DL740 server, a high-density enterprise-class and datacenter server, delivers 8-way scalable performance for 24 x 7 multiserver rack environments. The ProLiant DL740 server, which is based on F8 architecture, delivers this performance through Intel® Xeon processor MP technology, scalable performance of I/O and memory, and high levels of fault tolerance and manageability for the data center.
Page 19 Server Features In addition to Hot Plug RAID Memory, other high-availability features include: • Redundant array of memory with error checking and correcting (ECC) and multibit error (MBE) correction • Fault-tolerant integrated Processor Power Modules (PPM) • PCI Hot Plug slots •...
Page 20 Server Features In ProLiant DL740 servers, you can access options and accessories easily through a top access panel and two removable modules: The host module and the power and media module. Refer to Figure 1-1, Figure 1-2 and Figure 1-3 for identification of these modules and other components.
Page 21 Server Features Figure 1-2: Server front view—module components Item Description Power supply 1 Hot-plug hard drives Universal media bay Power supply 2 HP ProLiant DL740 Server User Guide...
Page 22 Server Features Figure 1-3: Server rear view—module components Item Description System fans AC power ports I/O expansion slots External connectors HP ProLiant DL740 Server User Guide...
Page 23: Standard Features
Server Features Standard Features The following additional features are available on ProLiant DL740 models. Processors The server supports four or eight Intel Xeon processors MP with the following features: • Easy upgrade capability from a 4P server to an 8P server •...
Page 24: Hot Plug Raid Memory
Server Features Hot Plug RAID Memory The HP memory RAID technology stands for Redundant Array of Industry-Standard DIMMs. The ProLiant DL740 server supports up to 40 GB of Hot Plug RAID Memory using industry-standard PC133 SDRAM DIMMs (32 GB of addressable memory).
Page 25 Server Features The Hot Plug RAID Memory cartridges are located on the inner right side of the host module. Each memory cartridge contains up to eight DIMMs. Each cartridge has a protective cover, and a latch and lock. Figure 1-4: Memory cartridge location HP ProLiant DL740 Server User Guide...
Page 26 Server Features The ProLiant DL740 server has five memory cartridges, each consisting of eight DIMMs. In each memory cartridge, similar DIMMs are installed in bank pairs (1+2, 3+4, 5+6, 7+8) for memory interleaving to increase performance. Basic memory features include: •...
Page 27: Pci-X Technology
Server Features PCI-X Technology PCI-X technology leverages the wide acceptance of the PCI bus and provides an evolutionary I/O upgrade to conventional PCI. PCI-X technology enhances the PCI protocol and frequency to meet bandwidth needs of enterprise computing systems. PCI-X provides backward compatibility with the PCI bus at both the expansion board and system level.
Page 28: Network Interface Controllers
Server Features Network Interface Controllers The ProLiant DL740 server is equipped with two embedded Gigabit Ethernet network interface controllers. Each of these 10/100/1000 Base TX UTP 100-MHz 64-bit PCI-X NICs have the following features: • Two RJ-45 connectors for 10BaseT, 100BaseTX, or 1000BaseTX Ethernet •...
Page 29: Internal Hot-Plug Drive Bays
Server Features Internal Hot-Plug Drive Bays The internal hot-plug drive bays support four one-inch Ultra3 SCSI hard drives. Drives may be of any storage capacity but must be mounted on HP universal drive carriers (hot-plug drive trays). Universal Media Bay The universal media bay supports hot-pluggable IDE devices and ships standard with a DVD-ROM drive.
Page 30: Redundant Hot-Plug Fans
Server Features Redundant Hot-Plug Fans ProLiant DL740 servers include 1 + 1 redundant hot-plug fans. If a fan fails, the server generates a system alert and triggers the redundant fan to take over automatically. The redundant hot-plug system fans protect the various server components from overheating and possibly causing a system interruption.
Page 31: Optional Features
Server Features Optional Features The ProLiant DL740 server supports a wide range of server hardware options. HP server options are available from an HP authorized reseller or HP authorized service provider. Additional information about HP servers and options can be found in the QuickSpecs on the HP website.
Page 32: Server Configuration And Management Features
Server Features Server Configuration and Management Features HP offers an extensive set of features and tools to support effective server configuration and management, including: • SmartStart • RBSU • iLO Standard Management • Redundant ROM images • Advanced data guarding (RAID ADG) •...
Page 33: Rom-Based Setup Utility
Server Features ROM-Based Setup Utility RBSU automatically configures the system based on the selected operating system. RBSU supports a wide range of configuration customization features, including: • Selection of a primary operating system from a list of supported operating systems •...
Page 34: Integrated Lights-Out Standard Management
Server Features Integrated Lights-Out Standard Management Integrated Lights-Out (iLO) is an HP engineered application-specific integrated circuit (ASIC) that embodies industry-leading Lights, -Out management functionality on the ProLiant DL740 server. Features iLO Standard includes basic system board management functions, diagnostics, and essential Lights-Out functionality.
Page 35: Redundant Rom Images
Server Features • Alert forwarding and administration • Remote firmware update • SSL security iLO Advanced Features (Optional) The iLO Advanced option provides: • Virtual floppy drive • Virtual graphical console • Virtual CD • Directory services (future support) • PKI support (future support) IMPORTANT: To use the iLO Advanced Features, you must purchase a license key for the Integrated Lights-Out Advanced Pack.
Page 36: Smart Components For Online Rom Flash
Server Features Smart Components for Online ROM Flash Online ROM flash technology consists of a combination of components that allow system administrators to upgrade system or option ROM images across a wide range of HP servers and server options while the server is running. The ROM upgrades are performed locally or across a network from a single point of execution and are flashed individually or grouped together to perform multiple ROM upgrades in a single step.
Page 37: Hp Utilities For Microsoft Windows
Server Features Only the Smart Array 5300 Controllers support RAID ADG. The Smart Array 5304/128 is shipped with RAID ADG and is available as an upgrade option for the Smart Array 5302/32 and 5302/64. For more information about RAID ADG, refer to the storage controller documentation at: www.compaq.com/products/servers/proliantstorage/arraycontrollers/ docs/index.html#tech...
Page 38: Insight Manager 7
Server Features HP has an array of Opensource projects for Linux. For more information on HP Opensource projects refer to: opensource.hp.com/ HP only supports servers configured with certified Linux operating system versions found on the Linux server certification matrix website: h18000.www1.hp.com/products/servers/linux/hplinuxcert.html Insight Manager 7 Insight Manager 7 is a systems management tool that provides performance,...
Page 39: Integrated Management Log
Server Features Integrated Management Log The Integrated Management Log (IML) records all system events and stores them in an easily viewable form. These events are recorded and marked with a time stamp. For more information about the IML, refer to the “Integrated Management Log” section in Chapter 9.
Page 40: Security Features
Server Features Security Features The following sections outline the security features available for the ProLiant DL740 server. Software Security The following software security features are established through RBSU: • Administrator password—Prevents changes to the configuration unless you enter the password. •...
Page 41: Hardware Security
Server Features Hardware Security The ProLiant DL740 server has a switch on the I/O board that establishes the following hardware security features: • Configuration (NVRAM) lock—Disallows configuration changes when enabled by preventing nonvolatile memory from being modified. • Diskette boot control—Enables and disables the diskette boot functions. When disabled, the system will not boot from a diskette, but runtime diskette read and write functions are still available.
Page 42: Routine Maintenance
Server Features Routine Maintenance For information about routine maintenance and safety precautions, refer to the server documentation CD included with your server. HP ProLiant DL740 Server User Guide 1-25...
Page 43: Warranty
Server Features Warranty Warranty features include: • Three-Year Parts, Labor, and On-Site Limited Warranty with next business day response • Pre-Failure Warranty on processors, memory, and hard drives (requires installation of Insight Manager 7 For additional service and support offerings, visit the HP website: www.hp.com 1-26 HP ProLiant DL740 Server User Guide...
Page 44: Installing The Server In A Rack
Installing the Server in a Rack This chapter specifies the procedures required to install a ProLiant DL740 server in an HP or industry-standard 19-inch rack. Figure 2-1: ProLiant DL740 server HP ProLiant DL740 Server User Guide...
Page 45: Rack Installation Overview
Installing the Server in a Rack Rack Installation Overview Installing the ProLiant DL740 server in a rack requires the following steps (detailed later in this chapter): 1. Select a site and unpack the server. Refer to the “Selecting a Site” and “Shipping Box Contents”...
Page 46: Selecting A Site
Installing the Server in a Rack Selecting a Site When installing the ProLiant DL740 server in a rack, the following standards must be met: • Space and airflow requirements • Power requirements • Grounding requirements • Temperature requirements Space and Airflow Requirements To allow for servicing and adequate airflow, observe the following spatial requirements when deciding where to install a rack: •...
Page 47 Installing the Server in a Rack CAUTION: Always use blanking panels to fill empty vertical spaces in the rack. This arrangement ensures proper airflow. Using a rack without blanking panels results in improper cooling that can lead to thermal damage. Compaq branded 9000 and 10000 Series racks provide proper server cooling from flow-through perforations in the front and rear doors that provide 64 percent open area for ventilation.
Page 48: Power Requirements
Installing the Server in a Rack Power Requirements WARNING: To reduce the risk of personal injury, fire, or damage to the equipment, do not overload the AC supply branch circuit that provides power to the rack. Consult the electrical authority having jurisdiction over your facility wiring and installation requirements.
Page 49 Installing the Server in a Rack Power Supplies The following requirements apply to power supplies: • The ProLiant DL740 server has two hot-plug, redundant power supplies. Depending on the system load configuration and input voltage (110 or 220), more than one power supply may be required to power the system. •...
Page 50: Grounding Requirements
Installing the Server in a Rack Grounding Requirements WARNING: To reduce the risk of electrical shock from high leakage currents, a reliable, grounded (earthed) connection is essential before connecting the unit to an AC supply. For proper operation and safety, this equipment is required to be correctly grounded. In the United States, install the equipment in accordance with ANSI/NFPA 70, 1999, Article 250, and with any local and regional building codes.
Page 51: Temperature Requirements
Installing the Server in a Rack Temperature Requirements To be sure of continued safe and reliable operation of the equipment, install the system in a well-ventilated, climate-controlled environment. The HP Maximum Recommended Ambient Operating Temperature (TMRA) for most server products is 35° C (95° F). The temperature in the room where the rack is located should not exceed 35°...
Page 52: Shipping Box Contents
Installing the Server in a Rack Shipping Box Contents Unpack the shipping boxes by following the instructions and illustrations printed on the outsides of the boxes. The shipping boxes contain the following materials: • ProLiant DL740 server — Hood labels contain most of the option installation and setup —...
Page 53: Rack Considerations
Installing the Server in a Rack Rack Considerations Consider the following issues when working with server rack systems. Rack Stability Rack stability is of special concern when equipment is routinely installed, removed, or accessed within the rack. Stability is achieved through the use of leveling feet (jacks), stabilizers, and ballast kits.
Page 54: Warnings And Precautions
Installing the Server in a Rack A single ProLiant DL740 server typically weighs between 48 and 61 kg (105 and 135 lbs), depending on configuration. If a single ProLiant DL740 server is the only component installed in a rack, you must add two ballast kits. Each kit contains two 18 kg (40 lb) ballasts.
Page 55 Installing the Server in a Rack WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: • The leveling jacks are extended to the floor. • The full rack weight rests on the leveling jacks. •...
Page 56: Preparing The Rack For Server Installation
Installing the Server in a Rack Preparing the Rack for Server Installation To prepare the rack for a server installation: • Measure with the rack template • Install the rack rail assemblies Measuring with the Rack Template The rack template provides an easy and reliable way to properly position the rack rail assemblies in the rack.
Page 57 Installing the Server in a Rack To identify the required space and location for the server with the template: 1. Identify the front side of the template. 2. Starting at the bottom of the rack, or at the top of a previously mounted component, secure the template against the front of the rack by pressing the two push tabs.
Page 58 Installing the Server in a Rack 4. Using a pencil, mark the locations on the rack where you insert the rack rail tabs. 5. On the rack, mark the top and bottom edges of the template . This step helps you align a template for the next component.
Page 59: Installing The Rack Rail Assemblies
Installing the Server in a Rack Installing the Rack Rail Assemblies To install the rack rail assemblies in the rack: 1. From the front of the rack, identify the rear rack holes on the inside of the vertical rack that you marked with the template. 2.
Page 60 Installing the Server in a Rack 3. Insert the two rail tabs from the end of the rack rail assembly into the marked holes on the inside of the rear of the rack. Figure 2-4: Inserting the rail tabs on the rear of the rack 4.
Page 61: Preparing The Server For Rack Installation
Installing the Server in a Rack 5. Insert the two rail tabs from the rack rail assembly into the marked holes on the inside of the front of the rack. Figure 2-5: Inserting the rail tabs on the front of the rack 6.
Page 62: Attaching The Server Rails
Installing the Server in a Rack Attaching the Server Rails To attach the server rails to the ProLiant DL740 server chassis: IMPORTANT: Install the server rails with the smooth side of the rail against the server chassis. 1. Align the four keyholes on one of the server rails above the four spools on the side of the chassis.
Page 63: Lightening The Chassis
Installing the Server in a Rack Lightening the Chassis To make moving and lifting the server more manageable, HP recommends removing the server modules to lighten the chassis. WARNING: Each server module weighs more than 16 kg (35 lb). Before removing the server modules, remove the processor boards and power supplies to lighten the modules before handling, or have at least two people handle the modules together.
Page 64: Installing The Server In The Rack
Installing the Server in a Rack Installing the Server in the Rack To complete the server rack installation, load the server onto the rack rails and reinstall the server modules. Loading the Server onto the Rack Rails WARNING: To avoid destabilizing the rack, install servers starting from the bottom of the rack.
Page 65 Installing the Server in a Rack 3. Use two people to lift the server by its four lift handles (1) and carefully align the open ends of the server rails on the rear of the server with the extended bearing brace and inner slide rail of the rack rail assemblies (2).
Page 66 Installing the Server in a Rack 5. Reach around the front of the server to press the rail-release levers at the front of both server rails, and continue to slide the server into the rack. Figure 2-9: Sliding the server to the rear of the rack 6.
Page 67: Rack Template
Installing the Server in a Rack 8. Tighten the thumbscrews to secure the server to the rack. Figure 2-10: Tightening the thumbscrews Rack Template The HP ProLiant DL740 server rack template has procedures detailing the rack installation of the ProLiant DL740 server and how to install the cable management hardware.
Page 68: Server Access
Server Access The ProLiant DL740 server provides easy access to all internal components for installation and maintenance. This chapter provides details concerning system power and power supply indicators and removal of the server modules. HP ProLiant DL740 Server User Guide...
Page 69: Server Access Overview
Server Access Server Access Overview The ProLiant DL740 server chassis facilitates the installation of hardware upgrades through the use of two removable modules and top access panels. The following table describes the contents of the modules and how to access the components. Table 3-1: Module and Bay Components and Access Module Contents...
Page 70: Unit Identification Switches (Front And Rear)
Server Access Unit Identification Switches (Front and Rear) The ProLiant DL740 server offers Unit Identification (UID) LED switches to aid in identifying specific servers in a rack environment. Each ProLiant DL740 server has two unit identification switches, one on the front of the server and one on the back of the server.
Page 71: Accessing The Host Module
Server Access Accessing the Host Module To access the host module to install or replace hot-plug fans or PCI Hot Plug boards: 1. Slide the chassis out of the rack. 2. Unlock the top latch security screw and raise the latch (1), as shown in Figure 3-2.
Page 72: Removing The Host Module
Server Access Removing the Host Module Use the procedure in the preceding section, “Accessing the Host Module,” to install or replace hot-plug fans or PCI/PCI-X Hot Plug expansion boards. To replace or service non-hot-plug components or address problems in the host module, remove the module from the chassis.
Page 73 Server Access 5. Push the processor board lever latch down to release the lever (1). 6. Lift the processor board lever up (2) to release the board, and lift the processor board out of the module (3). Figure 3-3: Removing the processor board HP ProLiant DL740 Server User Guide...
Page 74 Server Access 7. Push in on the sides of the module release levers (1) on the host module and rotate the top of the levers downward (2), as shown in Figure 3-4. 8. Pull the host module out of the chassis (3). Figure 3-4: Releasing the host module 9.
Page 75: Host Module Components
Server Access 11. To reassemble the server, slide the module into the chassis until the module release levers begin to rotate. Then push the levers shut until they snap into place. 12. Reinstall the cable management harness and I/O cables in the reverse order from the steps used to remove them.
Page 76 Server Access The system board is located in the bottom of the host module. Refer to Table 3-3 to identify components on the system board. Figure 3-6: System board components HP ProLiant DL740 Server User Guide...
Page 77 Server Access Table 3-3: System Board Components Item Component Fan 2 connector Fan 1 connector Memory cartridge 1 connector Memory cartridge 2 connector Memory cartridge 3 connector Memory cartridge 4 connector Memory cartridge 5 connector Processor board 2 connector Processor board 1 connector Remote Insight board connector System/midplane board connector I/O board connector...
Page 78: Removing The Power And Media Module
Server Access Removing the Power and Media Module WARNING: The power and media module weighs more than 16 kg (35 lbs) HP recommends removing both power supplies before handling the module, or having two people handle the module together. CAUTION: Do not attempt to remove the power and media module while power is applied to the system.
Page 79 Server Access 4. Press the power supply latch to release the power supply handle (1). 5. Rotate the power supply handle outward (2) and slide the power supply out of the chassis (3), as shown in Figure 3-7. Use both hands when removing the power supply to support its weight.
Page 80 Server Access 6. Open the top access panels as shown in Figure 3-2 7. Slide the module release levers (1) on the power and media module, as shown in Figure 3-8. 8. Pull the power and media module (2) out of the chassis until it encounters the module stop latches.
Page 81 Server Access 9. Press in on the module stop latches (1) and pull the module out of the chassis (2), as shown in Figure 3-9. Figure 3-9: Removing the power and media module WARNING: To reduce the risk of personal injury from hot surfaces, allow the internal system components to cool before touching them.
Page 82: Power And Media Module Components
Server Access Power and Media Module Components Refer to Table 3-4 to identify components in the power and media module. Figure 3-10: Power and media module components Table 3-4: Power and Media Module Components Item Component Item Component Ultra3 hard drive SCSI ID 0 Universal media bay, with DVD/CD-ROM drive Ultra3 hard drive SCSI ID 1...
Page 83: Installing Hardware Options, Non-Hot-Plug
Installing Hardware Options, Non-Hot-Plug The following instructions are provided as an overview for installing hardware option upgrades that require the system power to be off. HP recommends that you use the documentation provided with the hardware option for complete installation instructions.
Page 84: Intel Xeon Processor Mp
Installing Hardware Options, Non-Hot-Plug Intel Xeon Processor MP The ProLiant DL740 server supports either four or eight processors. • All processors installed on a processor board must be the same speed, cache size, and stepping. Stepping refers to the processor revision. •...
Page 85 Installing Hardware Options, Non-Hot-Plug Figure 4-1: Processor board layout Item Description Intel Xeon processor MP in socket 1 Intel Xeon processor MP in socket 2 Intel Xeon processor MP in socket 3 Intel Xeon processor MP in socket 4 HP ProLiant DL740 Server User Guide...
Page 86: Installing A Processor Board
Installing Hardware Options, Non-Hot-Plug Installing a Processor Board The ProLiant DL740 server is capable of supporting up to eight Intel Xeon processors MP and is shipped with four processors installed. The ProLiant DL740 server has space for two processor boards in the host module. Figure 4-2: Processor board locations Item Description...
Page 87 Installing Hardware Options, Non-Hot-Plug To install a processor board option kit (with four processors) into the host module: 1. Back up all data on the server. 2. Shut down the operating system as directed by your operating system instructions. 3. If the server was not powered down in the previous step, power down the server (refer to Chapter 7).
Page 88 Installing Hardware Options, Non-Hot-Plug 7. Insert the processor board into processor board slot 2 of the module (1). 8. Push down the processor board lever until it is secured by the lever latch (2). Figure 4-4: Installing the processor board 9.
Page 89: Non-Hot-Plug I/O Expansion
Installing Hardware Options, Non-Hot-Plug Non-Hot-Plug I/O Expansion The PCI-X slots of the ProLiant DL740 server I/O board support a variety of industry-standard expansion boards. WARNING: To reduce the risk of personal injury from hazardous energy or damage to the equipment when working on energized servers: •...
Page 90: Adding Non-Hot-Plug Expansion Boards
Installing Hardware Options, Non-Hot-Plug Table 4-1: I/O Expansion Slots Item Description Slots 1–2 PCI bus 7—Supports 64-bit PCI-X expansion boards at 100 MHz; it is keyed for 3.3v signaling. Slots 3–4 PCI bus 11—Supports 64-bit PCI-X expansion boards at 100 MHz; it is keyed for 3.3v signaling.
Page 91 Installing Hardware Options, Non-Hot-Plug To add an expansion board: 1. Press on the top (1) of the appropriate expansion slot release lever and open the lever toward the rear (2) of the expansion slot. 2. Remove the expansion slot cover (3). Figure 4-6: Preparing the expansion slot for installation HP ProLiant DL740 Server User Guide...
Page 92 Installing Hardware Options, Non-Hot-Plug 3. Insert the PCI/PCI-X expansion board into the appropriate expansion slot (1), pushing firmly until the board is securely seated. 4. Close the expansion slot release lever from the rear of the unit to secure the board (2).
Page 93 Installing Hardware Options, Non-Hot-Plug HP has designed a self-latching slot-keeper feature to accommodate full-length expansion boards. Be sure that the V-shaped slot-keeper tabs on the plastic expansion board guide are positioned over the forward end of the expansion board. Using the slot keepers is especially important when expansion boards are added or when the server is moved.
Page 94: Installing The Integrated Array Bypass
Installing Hardware Options, Non-Hot-Plug Installing the Integrated Array Bypass Use the Integrated Array Bypass kit to bypass the Smart Array 5i Controller and use an optional controller. The Smart Array 5i Controller is routed to the internal drives through the Array Enabler board in the host module.
Page 95 Installing Hardware Options, Non-Hot-Plug 6. Open the top left access panel, as shown in Chapter 3. 7. Slide the retaining clip (1) and remove the Array Enabler board (2) from the server, as shown in Figure 4-9. NOTE: Retain the Array Enabler board for future use. Figure 4-9: Removing the Array Enabler board HP ProLiant DL740 Server User Guide 4-13...
Page 96 Installing Hardware Options, Non-Hot-Plug 8. Install the Integrated Array Bypass assembly, as shown in Figure 4-10. IMPORTANT: The Integrated Array Bypass assembly cable comes as a standard accessory in the hardware option kit. Figure 4-10: Installing the Integrated Array Bypass assembly 4-14 HP ProLiant DL740 Server User Guide...
Page 97 Installing Hardware Options, Non-Hot-Plug 9. Press on the top (1) of the appropriate expansion slot release lever and open the lever toward the rear (2) of the expansion slot. 10. Remove the expansion slot cover (3). Figure 4-11: Preparing the expansion slot for installation HP ProLiant DL740 Server User Guide 4-15...
Page 98 Installing Hardware Options, Non-Hot-Plug 11. Install the optional array controller board (1) as shown in Figure 4-12 and close the expansion slot release lever (2). Close the full-length self-latching slot-keeper feature. IMPORTANT: HP recommends installing the optional array controller board into PCI-X slot 6.
Page 99 Installing Hardware Options, Non-Hot-Plug 12. Connect the Integrated Array Bypass assembly cable to the optional array controller board, as shown in Figure 4-13. Figure 4-13: Connecting the Integrated Array Bypass assembly cable NOTE: The actual appearance and routing of the cable in the preceding figures depend on which slot the optional array controller board occupies.
Page 100: Installing Hardware Options, Hot-Plug
Installing Hardware Options, Hot-Plug The following instructions are provided as an overview for installing hardware option upgrades that are hot-pluggable. HP recommends that you use the documentation provided with the hardware option for complete installation instructions. You can also refer to the HP ProLiant DL740 Server Supplemental Setup Guide included in the shipping box or to the labels attached to the top panel of the server.
Page 101: Hot Plug Raid Memory
Installing Hardware Options, Hot-Plug Hot Plug RAID Memory The ProLiant DL740 server supports up to 40 GB of Hot Plug RAID Memory using industry-standard PC133 SDRAM DIMMs (32GB of addressable memory). The DIMMs are installed in the five Hot Plug RAID Memory cartridges. The following sections describe the features and operation of the Hot Plug RAID Memory cartridges.
Page 102: Memory Cartridge Guidelines
Installing Hardware Options, Hot-Plug Memory Cartridge Components The following figure and table show the various components of the memory cartridges. Figure 5-2: Memory cartridge components Item Description Cartridge lever Cartridge lock Cartridge attention LED Cartridge power LED Memory Cartridge Guidelines The ProLiant DL740 Server has five Hot Plug RAID Memory cartridges.
Page 103 Installing Hardware Options, Hot-Plug The ProLiant DL740 server has eight memory banks, each consisting of five DIMMs installed across the five memory cartridges. Similar DIMMs are installed in bank pairs (1+2, 3+4, 5+6, 7+8) for memory interleaving to increase performance. NOTE: For more information, refer to the memory cartridge covers or DIMM installation guidelines later in this chapter.
Page 104: Memory Cartridge Led Indicators
Installing Hardware Options, Hot-Plug Memory Cartridge LED Indicators The ProLiant DL740 server has LEDs for each of the memory cartridges. These LEDs are used to determine the status of memory installed in the server. Figure 5-3: DIMM status LEDs Table 5-1: DIMM Status LEDs Item LED Indicator LED Icon...
Page 105 Installing Hardware Options, Hot-Plug Each memory cartridge has two LEDs located on it. The memory cartridge LEDs are used to determine the power status of the memory cartridge and whether or not it requires maintenance attention. Figure 5-4: Memory cartridge LEDs Item Description Cartridge attention LED...
Page 106 Installing Hardware Options, Hot-Plug LED Indicator State Definitions Table 5-2 provides descriptions of the various LED states. Table 5-2: Memory Cartridge LED State Definitions LED Indicator State Condition Action Solid Cartridge online None (normal) Cartridge Power Cartridge not online Lock cartridge or check LED (green) other LEDs.
Page 107: Accessing The Dimms
Installing Hardware Options, Hot-Plug Accessing the DIMMs To access the DIMMs in the server, you must remove the memory cartridge. The Hot Plug RAID Memory cartridge is designed to allow you to replace, add, or upgrade memory while the system is online. Removing the Memory Cartridge To remove a memory cartridge from the ProLiant DL740 server: 1.
Page 108: Dimm Overview
Installing Hardware Options, Hot-Plug Figure 5-5: Removing the memory cartridge DIMM Overview The ProLiant DL740 server has five memory cartridges, each consisting of eight DIMMs. The server supports up to 40 GB of Hot Plug RAID Memory using industry- standard PC133 SDRAM DIMMs (32 GB of addressable memory). Locating the DIMM Sockets Figure 5-6 and Table 5-3 detail the DIMM socket locations on the memory cartridge.
Page 109 Installing Hardware Options, Hot-Plug Figure 5-6: DIMM socket location Table 5-3: DIMM Socket Location Item Description Bank DIMM socket 1 DIMM bank 1 Bank pair for interleaving DIMM socket 2 DIMM bank 2 DIMM socket 3 DIMM bank 3 Bank pair for interleaving DIMM socket 4 DIMM bank 4...
Page 110: Installing Dimms In The Memory Cartridge
Installing Hardware Options, Hot-Plug Installing DIMMs in the Memory Cartridge CAUTION: When handling a DIMM, be careful not to touch any of the contacts. Doing so may damage the DIMM. IMPORTANT: Be sure that DIMMs are installed in the proper orientation. The DIMMs are keyed to ensure they are installed correctly in the memory socket.
Page 111: Hot Plug Raid Memory Operating System Support
Installing Hardware Options, Hot-Plug 3. Be sure that all of the DIMM socket levers are rotated inward. 4. Insert the memory cartridge into the server with the cartridge lock in the unlocked position, and secure the cartridge in place by rotating the cartridge lever down.
Page 112: Hot-Replacing Memory
Installing Hardware Options, Hot-Plug Hot-Replacing Memory If there is a problem with a DIMM in the server, the DIMM status LEDs will illuminate as either solid or blinking. If the DIMM status LED for a specific DIMM in a specific cartridge is solid, then the DIMM needs to be replaced. CAUTION: A redundant memory configuration is required when performing Hot Plug RAID Memory functions.
Page 113 Installing Hardware Options, Hot-Plug To replace DIMMs: 1. Remove the memory cartridge by following the procedure in the “Removing the Memory Cartridge” section of this chapter. CAUTION: Do not remove a memory cartridge if the cartridge power LED is blinking or is solid green. The system will halt. If the cartridge power LED has not turned off after unlocking the cartridge, then one of the following conditions exists: •...
Page 114: Hot-Adding Memory
Installing Hardware Options, Hot-Plug Hot-Adding Memory For the hot-add feature to work on the ProLiant DL740 server, the operating system must have driver support. Refer to “Installing HP Drivers and Utilities” in Chapter 8 for details on installing HP software. HP recommends having all DIMMs that will be added available before beginning this procedure.
Page 115 Installing Hardware Options, Hot-Plug To install additional DIMMs in the server, you must add them in bank pairs across all five of the memory cartridges, one cartridge at a time. You must add memory and bring the cartridge back online before taking the next cartridge offline. 1.
Page 116 Installing Hardware Options, Hot-Plug e. Lock the memory cartridge by sliding the cartridge lock to the closed position. The system will rebuild and verify the data on the DIMMs in the memory cartridge while the cartridge power LEDs are blinking. This process is complete when the cartridge power LED is illuminated solid green, indicating that the cartridge is online.
Page 117: Hot-Upgrading Memory
Installing Hardware Options, Hot-Plug Hot-Upgrading Memory For the hot-upgrade feature to work on the ProLiant DL740 server, the operating system must have driver support. Refer to “Installing HP Drivers and Utilities” in Chapter 8 for details on installing HP software. HP recommends having all DIMMs that will replace existing DIMMs available before beginning this upgrade procedure.
Page 118 Installing Hardware Options, Hot-Plug 1. Begin with memory cartridge 1: a. Unlock the cartridge and lift it out of the server by following the procedure in the “Removing the Memory Cartridge” section of this chapter. b. Remove the DIMMs that you want to upgrade. c.
Page 119 Installing Hardware Options, Hot-Plug IMPORTANT: The memory cartridge power LED must be illuminated solid before you can unlock the next memory cartridge. 2. Repeat step 1 with memory cartridges 2, 3, 4, and 5. Memory cartridges 2, 3, and 4 will not come online unless their memory configurations match that of cartridge 1.
Page 120: Non-Raid Memory Support
Installing Hardware Options, Hot-Plug Non-RAID Memory Support Non-RAID memory configuration is now more user-friendly in the ProLiant DL740 Server with SmartStart 6.4 and ROM dated 4/21/03 and higher. CAUTION: Running the system in non-RAID memory configuration leaves the system unprotected from multi-bit errors. IMPORTANT: You cannot perform a hot replace, hot add, or hot upgrade of memory if the system is in a non-redundant memory configuration.
Page 121: Mass Storage
Installing Hardware Options, Hot-Plug Mass Storage The following sections provide an overview for installing hard disk drives. The ProLiant DL740 server supports up to four 1-inch Ultra3 or Ultra320 Single Connector Assembly (SCA) hot-plug hard drives. Ultra320 SCSI hard drives will run at Ultra3 speeds unless you install an optional Ultra320 Array Controller and the Twisted Pair Cable Array Bypass kit included with the system.
Page 122: Hot-Plug Scsi Hard Drive Led Indicators
Installing Hardware Options, Hot-Plug Hot-Plug SCSI Hard Drive LED Indicators The hot-plug SCSI hard drive LEDs, located on each physical drive, are visible on the front of the server or external storage unit. They provide: (1) Activity, (2) Power/Online, and (3) Fault status for each corresponding drive when configured as part of an array and attached to a powered-on controller.
Page 123 Installing Hardware Options, Hot-Plug Figure 5-10: SCSI hard drive LEDs 5-24 HP ProLiant DL740 Server User Guide...
Page 124: Guidelines For Installing Hot-Plug Scsi Hard Drives
Installing Hardware Options, Hot-Plug Guidelines for Installing Hot-Plug SCSI Hard Drives Follow these guidelines when adding SCSI hard drives: • A maximum of four 1-inch Ultra3 or Ultra320 SCSI drives may be added in the media module. Ultra320 SCSI hard drives will run at Ultra3 speeds unless you install an optional Ultra320 Array Controller and the Twisted Pair Cable Array Bypass kit included with the system.
Page 125: Installing A Hot-Plug Scsi Hard Disk Drive
Installing Hardware Options, Hot-Plug Installing a Hot-Plug SCSI Hard Disk Drive CAUTION: Before adding or removing any hot-plug SCSI drives, consult the operating system instructions. Failure to do so could result in loss of data or damage to equipment. To install a hot-plug SCSI hard drive: 1.
Page 126: Guidelines For Replacing Hot-Plug Scsi Hard Drives
Installing Hardware Options, Hot-Plug 3. Insert the new hot-plug drive into the empty drive bay, pushing until the unit is securely seated (1). 4. Secure the hot-plug drive in the drive cage by swinging the ejector lever inward (2), as shown in Figure 5-12. Figure 5-12: Installing a SCSI hard drive Guidelines for Replacing Hot-Plug SCSI Hard Drives You should be able to hot-plug a drive during normal activity.
Page 127 Installing Hardware Options, Hot-Plug Advanced Data Guarding When a hot-pluggable disk drive is removed, although the system is functionally operational, the disk subsystem may no longer be fault tolerant. Fault tolerance will be lost until the removed drive is subsequently replaced and the rebuild operation is completed.
Page 128: Removing A Hot-Plug Scsi Hard Disk Drive
Installing Hardware Options, Hot-Plug • Never turn a disk enclosure off while the initiator or controller is powered on or active. Doing so can cause the initiator or controller to mark the drives as failed. This action can result in permanent data loss. •...
Page 129: Removing The Dvd/Cd-Rom Drive
Installing Hardware Options, Hot-Plug Removing the DVD/CD-ROM Drive The universal media bay supports hot-pluggable IDE devices and ships standard with a DVD-ROM drive. The bay also supports other removable media devices, such as a CD-ROM drive. CAUTION: Before removing a drive, be sure to stop the drive using the Windows 2000 Unplug/Eject Hardware applet.
Page 130: Installing A Storageworks Hot-Plug Tape Drive
Installing Hardware Options, Hot-Plug Installing a StorageWorks Hot-Plug Tape Drive To install a StorageWorks hot-plug tape drive in the drive cage: 1. StorageWorks hot-plug tape drives require two drive bays for installation, so you must remove two drive blanks. Remove the drive blank from hot-plug drive bays zero and one.
Page 131: Installing A Hot-Plug Power Supply
Installing Hardware Options, Hot-Plug Installing a Hot-Plug Power Supply The ProLiant DL740 server ships with two hot-plug power supplies. The system power in the ProLiant DL740 server does not have to be shut off to replace one of the power supplies. WARNING: To reduce the risk of electric shock or damage to the equipment: •...
Page 132 Installing Hardware Options, Hot-Plug Figure 5-15: Removing a power supply 3. Remove the protective covers from the connector on the new power supply. For more information, refer to the installation documentation that came with the power supply. Keep the protective covers for future handling. HP ProLiant DL740 Server User Guide 5-33...
Page 133 Installing Hardware Options, Hot-Plug 4. Slide the hot-plug power supply into the power supply cage until the supply is seated securely (1). This action automatically pushes the spring-loaded trap door open. 5. With the power supply handle engaged at half closed (2), as shown in Figure 5-16, rotate the handle inward to lock the power supply into place (3).
Page 134: Power Supply Led Indicators
Installing Hardware Options, Hot-Plug Power Supply LED Indicators Each power supply has status LEDs. Refer to Figure 5-17 and Table 5-4 for a detailed description of both indicators. Figure 5-17: Power supply LEDs HP ProLiant DL740 Server User Guide 5-35...
Page 135 Installing Hardware Options, Hot-Plug Table 5-4: Power Supply LEDs Item Condition Meaning AC power is connected to this power Green blinking 1 AC Power supply. System is in standby mode. Green Normal operation. No AC power. Fault is detected in this power supply. Replace the power supply.
Page 136: Pci-X Hot Plug I/O Expansion Boards
Installing Hardware Options, Hot-Plug PCI-X Hot Plug I/O Expansion Boards The ProLiant DL740 server supports PCI-X Hot Plug. PCI-X Hot Plug and the operating system of the server work together to allow the following hot-plug actions: • Hot-replace—Allows you to replace a failed expansion board with an identical expansion board without powering down the server.
Page 137: Pci Hot Plug Utility
Installing Hardware Options, Hot-Plug For information about specific operating systems with PCI-X Hot Plug support, refer to the operating system support matrix available from the website: ftp://ftp.compaq.com/pub/products/servers/os%20feature%20matrix% 20103000.pdf WARNING: To reduce the risk of personal injury from hazardous energy or damage to the equipment when working on energized servers: •...
Page 138 Installing Hardware Options, Hot-Plug WARNING: To reduce the risk of personal injury from hot surfaces, allow the internal system components to cool before touching them. Figure 5-18: Top view of I/O slots Table 5-5: I/O Expansion Slots Slot Description Slots 1–2 PCI bus 7—Supports 64-bit PCI-X expansion boards at 100 MHz;...
Page 139: Pci Hot Plug Button
Installing Hardware Options, Hot-Plug PCI Hot Plug Button The PCI Hot Plug button provides PCI Hot Plug hardware control without requiring you to first run the PCI Hot Plug Utility software. Press the port-colored PCI Hot Plug button once to power down or power up a slot. You can cancel an action by pressing the button again within five seconds.
Page 140 Installing Hardware Options, Hot-Plug Figure 5-20: PCI Hot Plug LEDs inside the host module Table 5-6 provides a description and slot status for the PCI Hot Plug LEDs and button shown in Figure 5-20. HP ProLiant DL740 Server User Guide 5-41...
Page 141 Installing Hardware Options, Hot-Plug Table 5-6: PCI Hot Plug LEDs and Button Amber LED OK to Slot Condition and Status Open Slot does not require attention. Slot requires attention. There may be a problem with the slot, the PCI board, or the driver. Check the green LED before opening the slot.
Page 142: Pci-X Hot Plug Operating System Support
Installing Hardware Options, Hot-Plug PCI-X Hot Plug Operating System Support Software support is an integral part of PCI-X Hot Plug. HP, in partnership with Microsoft, has developed PCI-X Hot Plug software support for each operating system. You can use either the PCI Hot Plug button on the server or the operating system PCI Hot Plug software to control the PCI Hot Plug slots.
Page 143 Installing Hardware Options, Hot-Plug Software Components PCI Hot Plug support for Windows 2000 is provided through the PCI Hot Plug Filter driver. This component is included in the ProLiant Support Pack for Windows 2000. Installing PCI Hot Plug Support ProLiant Support Pack for Microsoft Windows 2000, version 5.00A or later, contains all of the software components required to support PCI Hot Plug.
Page 144 Installing Hardware Options, Hot-Plug Software Components PCI Hot Plug support for Windows Server 2003 is provided through the PCI Hot Plug Filter driver. This component is included in the ProLiant Support Pack for Windows Server 2003. Installing PCI Hot Plug Support ProLiant Support Pack for Microsoft Windows Server 2003 contains all of the software components required to support PCI Hot Plug.
Page 145: Adding A Pci Hot Plug Expansion Board
Installing Hardware Options, Hot-Plug Adding a PCI Hot Plug Expansion Board The PCI/PCI-X slots of the I/O board are hot-plug-capable and support a variety of industry-standard expansion boards. For a list of supported I/O expansion boards, refer to the QuickSpecs for ProLiant DL740 servers: www.hp.com CAUTION: Do not attempt this hot-plug operation if your operating system does not provide PCI/PCI-X Hot Plug support or if you do not have the appropriate drivers...
Page 146 Installing Hardware Options, Hot-Plug 4. Press on the top (1) of the appropriate expansion slot release lever and open the lever toward the rear (2) of the expansion slot. 5. Remove the expansion slot cover (3). Figure 5-21: Preparing the expansion slot for installation HP ProLiant DL740 Server User Guide 5-47...
Page 147 Installing Hardware Options, Hot-Plug 6. Insert the PCI/PCI-X expansion board into the appropriate expansion slot, pushing firmly until the board is securely seated (1). 7. Close the expansion slot release lever from the rear of the unit to secure the board (2).
Page 148 Installing Hardware Options, Hot-Plug HP has designed a self-latching slot-keeper feature to accommodate full-length expansion boards. Be sure that the V-shaped slot-keeper tabs on the plastic expansion board guide are positioned over the forward end of the expansion board. Using the slot- keepers is especially important when expansion boards are added or when the server is moved.
Page 149 Installing Hardware Options, Hot-Plug 9. Activate power to the slot through the PCI Hot Plug software application or by pressing the PCI Hot Plug button above the corresponding I/O expansion slot. Figure 5-24: Activating the PCI Hot Plug button 10. Check the amber and green LEDs for slot status. The green LED will flash during the power-up transition and will remain lit when the power-up process is complete.
Page 150: Removing Or Replacing A Pci Hot Plug Expansion Board
Installing Hardware Options, Hot-Plug Removing or Replacing a PCI Hot Plug Expansion Board To remove or replace a PCI Hot Plug expansion board: 1. Open the top access door of the server. 2. If the PCI Hot Plug green LED is on, power down the slot by pressing the PCI Hot Plug button corresponding to the slot or by using a PCI Hot Plug software application.
Page 151 Installing Hardware Options, Hot-Plug 4. Press on the top (1) of the appropriate expansion slot release lever and open the slot-keeper lever toward the front (2) of the expansion slot. 5. Unseat the expansion board by pulling up on the plastic tab on the slot divider for that slot (3), and then lift the board out of the server (4).
Page 152: Replacing Hot-Plug Fans
Installing Hardware Options, Hot-Plug Replacing Hot-Plug Fans The ProLiant DL740 server ships with two hot-plug fans. Fan 1 is closest to the front of the server. Each fan has an arrow-shaped status LED that indicates the status of the fan the arrow is pointing to. Figure 5-26 shows an example of the hot-plug fan status LEDs: •...
Page 153 Installing Hardware Options, Hot-Plug The ProLiant DL740 server comes equipped with fan attention LEDs located on the front of the server, as shown in Figure 5-27. Figure 5-27: Fan attention LEDs Item Description Hot-plug fan 1 attention LED Hot-plug fan 2 attention LED 5-54 HP ProLiant DL740 Server User Guide...
Page 154 Installing Hardware Options, Hot-Plug To replace a hot-plug fan: 1. Open the top access panels. 2. Squeeze the locking latch (1) with your fingers, and lift the failed hot-plug fan out of the host module (2). Figure 5-28: Removing a hot-plug fan HP ProLiant DL740 Server User Guide 5-55...
Page 155 Installing Hardware Options, Hot-Plug 3. While holding the locking latch, lower the new hot-plug fan into the host module until it rests on the system board connector. Push the fan into the connector. The fan locking latch will lock into place. Figure 5-29: Installing a new hot-plug fan 4.
Page 156: Cabling The Server
Cabling the Server After the server has been installed in a rack and any additional server options installed, cable the server. Peripheral Devices Connect the peripheral devices to the connectors located on the rear of the server. Figure 6-1 and Table 6-1 identify the peripheral connectors on the back of the server. WARNING: To reduce the risk of electrical shock or fire, do not plug telecommunications/telephone connectors into the NIC connectors.
Page 157 Cabling the Server Figure 6-1: Rear panel connectors Table 6-1: Rear Panel Connectors Item Component Item Component AC power port Mouse connector AC power port Video port USB port Serial connector UID LED/switch NIC port 2 iLO port NIC port 1 Keyboard connector HP ProLiant DL740 Server User Guide...
Page 158: Power Cables
Cabling the Server Power Cables WARNING: To reduce the risk of electric shock or damage to the equipment: • Install the power supply before connecting the power cord to the power supply. • Unplug the power cord before removing the power supply from the server. •...
Page 159 Cabling the Server To connect the AC power cords: 1. Install the power cords into the primary and secondary AC inlets on the rear of the server (1). 2. Mount the power cord retention bracket (2) and secure it into place with the thumbscrew (3).
Page 160: Cable Management System
Cabling the Server Cable Management System The cable management system is installed on the back of the server mounted in the rack and consists of two cable management system reel assemblies and a cable management system harness. NOTE: If you are installing the optional Cable Management Arm for a ProLiant DL740 server, refer to the documentation provided with the option kit.
Page 161 Cabling the Server 2. Install the second reel (labeled with the number 4) to the right side of the server chassis (1) using the thumbscrew (2). Figure 6-4: Installing the right cable reel HP ProLiant DL740 Server User Guide...
Page 162 Cabling the Server The cable management harness has several metal harness hooks and straps all labeled with numbers. These numbers show the sequence for installation. Figure 6-5: Cable management harness design HP ProLiant DL740 Server User Guide...
Page 163 Cabling the Server 3. Match and connect the cable harness hook 1 to the loop labeled 1 on the server chassis. Figure 6-6: Connecting cable harness hook 1 4. Connect the power cords and peripheral devices, such as the keyboard, mouse, and monitor.
Page 164 Cabling the Server 5. Bundle the server cables together and wrap all the short straps labeled 2 around the cable bundle. Figure 6-7: Bundling cables in the cable harness HP ProLiant DL740 Server User Guide...
Page 165 Cabling the Server 6. Attach the cable harness hook 3 to reel 3. Figure 6-8: Connecting cable harness hook 3 6-10 HP ProLiant DL740 Server User Guide...
Page 166 Cabling the Server 7. Attach the cable harness hook 4 to reel 4. Figure 6-9: Connecting cable harness hook 4 HP ProLiant DL740 Server User Guide 6-11...
Page 167 Cabling the Server 8. Attach the cable harness hook 5 to the loop labeled 5 on the server rail. Figure 6-10: Connecting cable harness hook 4 6-12 HP ProLiant DL740 Server User Guide...
Page 168: Server Power
Server Power This chapter provides information about the operation of the server power supplies. The purpose of this chapter is to guide you through the sequence of events that follows the first-time power-up of the system. The first time you power up the system, you must to follow these steps in the order they are presented in this chapter.
Page 169: System Power Overview
Server Power System Power Overview The system power in the ProLiant DL740 server does not shut off completely with the front panel Power On/Standby switch. The two modes of the power switch are on and standby, rather than on and off. The Standby position removes power from most of the electronics and the drives, but portions of the power supply, the system interlock circuitry, and some internal circuitry remain active.
Page 170: Power Supplies
Server Power Power Supplies The ProLiant DL740 server can support two hot-plug, redundant power supplies. Refer to Chapter 5 or the option documentation to replace a power supply. Figure 7-1: Numbering of power supplies Item Description Power supply 1 Power supply 2 HP ProLiant DL740 Server User Guide...
Page 171: Power Supply Led Indicators
Server Power Power Supply LED Indicators Each power supply has status LEDs. Refer to Figure 7-2 and Table 7-1 for a detailed description of both indicators. Figure 7-2: Power supply LEDs HP ProLiant DL740 Server User Guide...
Page 172: System Interconnect Status Indicators
Server Power Table 7-1: Power Supply LEDs Item Condition Meaning AC power is connected to this power Green blinking 1 AC Power supply. System is in standby mode. Green Normal operation. No AC power Fault is detected in this power supply. Replace power supply.
Page 173 Server Power Figure 7-3: System interconnect status LEDs Item Description System interconnect I/O board interconnect Processor board 1 interconnect Processor board 2 interconnect HP ProLiant DL740 Server User Guide...
Page 174: Powering Up The Server
Server Power Powering Up the Server When you power up the server, it should go through the following sequence. Record any discrepancies and any error messages that display. Be sure that the server is safely installed in an adequate environment before powering up for the first time. Server Power Be sure that power is supplied to each power supply on the back of the server.
Page 175 Server Power — If the system power LED is amber, check the system interconnect status indicators, as explained in the “System Interconnect Status Indicators” section of this chapter. 3. Check the power supplies of the server. When the left LED illuminates solid green, listen for the fans to start.
Page 176 Server Power 4. The system activity LEDs (NIC1, NIC2, and Media) begin to blink in sequence until the memory initialization is complete. Figure 7-5: System activity LEDs 5. Check the hard drive LEDs on the front of the server. The hard drive LEDs should blink.
Page 177: Power-On Self-Test (Post)
Server Power Power-On Self-Test (POST) As the POST process continues during server power-up, you need to check the monitor for the following information, displayed in sequence: 1. HP initialization screen 2. System ROM family and date 3. Memory initialization, memory detected, and redundant memory 4.
Page 178 Server Power Press the F1 key to enter the Memory Configuration Manager. This ROM-Based tool (shown in Figure 7-7) is used to examine and upgrade your server memory configuration. Figure 7-7: Memory Configuration Manager HP ProLiant DL740 Server User Guide 7-11...
Page 179 Server Power 5. Processor initialization information. The number, speed, and cache size of each processor is listed as it initializes. 6. The system briefly displays the F8 prompt to configure the iLO using iLO RBSU. 7. Storage controller information. The system briefly displays the F8 prompt after each controller POST to open the Option ROM Configuration for Arrays (ORCA).
Page 180: Powering Down The Server
Server Power Powering Down the Server The system power in the ProLiant DL740 server does not shut off completely with the front panel Power On/Standby switch. The two switch modes are on and standby, rather than on and off. The standby position removes power from most of the electronics and the drives, but portions of the power supply, the system interlock circuitry, and some internal circuitry remain active.
Page 181: Configuring The Server
Configuring the Server This chapter discusses how to configure the ProLiant DL740 server by setting up the server environment, setting up the hard drive SCSI array, installing the operating system, and installing HP drivers and utilities. HP ProLiant DL740 Server User Guide...
Page 182: Setting Up The Base Environment
Configuring the Server Setting Up the Base Environment The ProLiant DL740 comes equipped with updateable, “intelligent” ROM-based configuration utilities that display and modify the system configuration settings of the server. When the server is powered up for the first time the server will automatically run an enhanced auto-configuration process or you may set up the server manually using the new ROM-based enhancements described in the following sections.
Page 183 Configuring the Server Figure 8-1: Initial system auto-configuration If the system memory is installed in an unsupported configuration, then the Memory Configuration Error Diagnostics screen is displayed. For details on memory configuration errors during POST, refer to Appendix E. After the operating system default selection has been accepted or has been set manually using RBSU, and the system has rebooted, the boot option screen is displayed.
Page 184 Configuring the Server Figure 8-2: Boot option screen This screen is only visible for two seconds and allows you to press the F9 key to run RBSU or the F10 key to run the System Maintenance Menu before booting an installation CD.
Page 185: Manual Configuration
Configuring the Server Manual Configuration Pressing the F9 key when prompted during POST launches RBSU, which guides you through the following manual setup process: 1. Select the language of the server. Figure 8-3: Setting the language in RBSU HP ProLiant DL740 Server User Guide...
Page 186 Configuring the Server 2. Select the operating system of the server. Figure 8-4: Setting the operating system in RBSU 3. After the language and operating system are set, press the F10 key to exit RBSU and reboot the server. NOTE: You must select a new Primary Boot Controller using the Boot Controller menu before exiting from RBSU if your boot drives are not attached to the embedded array controller.
Page 187: Accessing The System Maintenance Menu
Configuring the Server Accessing the System Maintenance Menu The System Maintenance Menu is embedded into the system ROM and replaces the legacy System Partition functionality that was supported on previous ProLiant servers. System Maintenance Menu can be run by pressing the F10 key at the end of system boot, just before the operating system is loaded from the hard disk, as shown in Figure 8-5 and Figure 8-6.
Page 188 Configuring the Server Figure 8-6: System prompts after normal POST HP ProLiant DL740 Server User Guide...
Page 189: System Maintenance Menu
Configuring the Server System Maintenance Menu After you press the F10 key at the end of POST, the System Maintenance Menu screen is displayed, as shown in Figure 8-7. Figure 8-7: System Maintenance Menu The System Maintenance Menu provides the option to run the following utilities: •...
Page 190: Rom-Based Setup Utility
Configuring the Server ROM-Based Setup Utility Select Setup Utility in the System Maintenance Menu to launch RBSU. The main RBSU screen is shown in Figure 8-8. NOTE: For more information on RBSU, refer to the ROM-Based Setup Utility User Guide available on the Documentation CD.
Page 191: Rom-Based Inspect Utility
Configuring the Server ROM-Based Inspect Utility Select Inspect Utility in the System Maintenance Menu to launch the ROM-Based Inspect Utility shown in Figure 8-9. Figure 8-9: ROM-Based Inspect Utility This utility allows you to view system configuration information and save this information as a snapshot to a file on a diskette.
Page 192: Rom-Based Diagnostic Utility
Configuring the Server ROM-Based Diagnostic Utility Select Diagnostic Utility in the System Maintenance Menu to launch the ROM- Based Diagnostic Utility shown in Figure 8-10. Figure 8-10: ROM-Based Diagnostic Utility The Diagnostic Utility supplies a preboot method for quickly checking the validity of the three major server subsystems needed to boot an operating system.
Page 193 Configuring the Server Memory Diagnostics When you select Memory Diagnostic from the ROM-Based Diagnostic Utility menu, the diagnostic runs until completion or until you press the ESC key to exit. The memory diagnostic is the same system memory test that runs automatically during POST on the first-time power-up of the server.
Page 194 Configuring the Server CPU Diagnostic The CPU diagnostic checks the registers and multiprocessing capability of each of the system processors. The CPU diagnostic runs two tests on each processor: • Testing of all the 16-bit and 32-bit registers • Testing of all the flags for all processors If there are no processor errors, then “OK”...
Page 195 Configuring the Server Boot Disk Diagnostic The boot disk diagnostic can be used to verify the presence and readiness of a primary boot controller. If a controller is present and ready, the test also checks for a valid operating system boot sector. All three of these tests should pass in the case where a bootable operating system is installed on the server.
Page 196: Configuring The Drive Array Controller
Configuring the Server Configuring the Drive Array Controller If you are using a simple SCSI controller to boot from the internal drives, disregard this section and proceed to the “Installing the Operating System” section later in this chapter. If you are using a Smart Array 5i Controller or an array controller installed in a PCI/PCI-X slot to boot from the internal drives the first time the system is powered up, you must create the logical drive (or drives) in the RAID array.
Page 197: Option Rom Configuration For Arrays
Configuring the Server Alternatively, an Ultra3 SCSI RAID controller can be installed in any PCI/PCI-X slot, bypassing the Smart Array 5i Controller. It is also possible to bypass the Smart Array 5i Controller and install a simple SCSI controller (not an array controller) into a PCI/PCI-X slot.
Page 198 Configuring the Server Accessing ORCA After the system has completed POST, press the F8 key for custom configuration or the F7 key to accept the default configuration when prompted to do so. The F7 option will only be presented for the unconfigured boot controller. The ORCA main menu is displayed if the F8 key is pressed.
Page 199 Configuring the Server Using ORCA To configure the drive array controller: CAUTION: If you have installed any previously-used hard drives into the ProLiant DL740 server, you must delete any array configuration information that those drives contain. Doing so destroys any data on those hard drives. 1.
Page 200: Array Configuration Utility
Configuring the Server Array Configuration Utility The Array Configuration Utility (ACU) is an easy-to-use graphical configuration utility to help set up and change drive array configurations. It can be used to configure the standard internal drive controller and any option controller boards that are installed.
Page 201 Configuring the Server 4. Select the Array Configuration Utility program. When you start the ACU, the software checks the configuration of each controller and its drive arrays. The ACU defaults to the standard configuration path. If you would like to run the configuration wizards, select them from the right-hand side of the screen.
Page 202 Configuring the Server Logical drive extension allows you to increase the size of existing logical drives without disturbing the data on those logical drives. If an existing logical drive is full of data, you can extend the logical drive when there is free space on the array. If no free space is available on the array, you can add drives to the array and proceed to extend the logical drive.
Page 203: Array Configuration Replicator Utility
Configuring the Server Array Configuration Replicator Utility The Array Configuration Replicator (ACR) utility enables you to configure Smart Array controllers remotely on a target server. ACR is part of the SmartStart Scripting Toolkit. ACR creates a configuration script file containing the array controller configuration information.
Page 204: Installing The Operating System
Configuring the Server Installing the Operating System If you are installing the operating system using the SmartStart CD, configure it by using the instructions in the following section. Assisted SmartStart Operating System Installation If you purchased the operating system separately, you need to configure the server and install the operating system using the SmartStart CD.
Page 205: Installing Hp Drivers And Utilities
Configuring the Server Installing HP Drivers and Utilities After successfully installing and configuring the operating system, you need to install software drivers and utilities that are specific to HP and the installed operating system. HP has made every effort to get the primary drivers included in the supported operating system.
Page 206: Software Management
Software Management HP provides several tools that aid in managing and maintaining the ProLiant DL740 server: • Integrated Lights-Out (iLO) Standard • Integrated Management Log (IML) • Insight Manager 7 • Survey Utility • Array Configuration Utility (ACU) HP ProLiant DL740 Server User Guide...
Page 207: Integrated Lights-Out
Software Management Integrated Lights-Out Integrated Lights-Out (iLO) is a standard feature of selected HP ProLiant servers. iLO provides server health and remote server management. The iLO features can be accessed from a network client using a standard Web browser. In addition to other features, iLO provides keyboard, mouse, and video (text and graphics) capability for a server, regardless of the state of the host operating system or host server.
Page 208 Software Management • Virtual media—With the Virtual Floppy Drive, an administrator can easily direct a remote host server to boot and use standard media from anywhere on the network, thus saving time and increasing efficiency by eliminating the need to visit a remote server to insert and use a diskette.
Page 209 Software Management • Virtual Private Network (VPN) support—When used in conjunction with VPN technology, iLO functionality is available around the world. • Reset and failure sequence replay—Video text sequences stored on the iLO allow an administrator to replay server startup and shutdown sequences. The last two server resets and the last server failure may be viewed.
Page 210: Integrated Lights-Out Security Override
Software Management Integrated Lights-Out Security Override The iLO Security Override allows the administrator full access to the iLO processor. Access may be necessary in the event of a lost or forgotten administrator password to flash the iLO BootBlock. The iLO Security Override is a switch located inside the server.
Page 211 Software Management To set the iLO Security Override Switch: 1. Power down the server and remove AC power cords. Refer to Chapter 7 for instructions. 2. Open the top access panels to gain access to the host module. Refer to Chapter 3 for instructions.
Page 212 Software Management In the unlikely event that it is necessary, enabling the iLO Security Override also enables the iLO BootBlock to be flashed. The BootBlock will be exposed until the iLO is reset. HP recommends disconnecting the iLO from the network until the reset is complete.
Page 213: Integration With Insight Manager 7
Software Management Integration with Insight Manager 7 Full integration is provided for iLO and Insight Manager 7 under key operating environments. This integration: • Provides support for SNMP trap delivery to an Insight Manager console. • Provides support for a new device type, the management processor. All iLO devices installed in servers on the network are discovered in Insight Manager 7 as management processors.
Page 214: Integrated Management Log
Software Management Integrated Management Log The Integrated Management Log (IML) records system events and stores them in an easily viewable form. The IML improves serviceability of an HP server by recording hundreds of events when service is required. The IML also marks each event with a time stamp with one-minute granularity.
Page 215: Viewing The Iml With The Survey Utility
Software Management Viewing the IML with the Survey Utility The Survey Utility is an online information-gathering agent that runs on servers, gathering critical hardware and software information from various sources, and saving the information as a history of multiple sessions. This utility runs only under Microsoft Windows Advanced Server Limited Edition.
Page 216: Viewing The Iml With Insight Manager 7
Software Management Viewing the IML with Insight Manager 7 Insight Manager 7 is a server management tool capable of in-depth fault, configuration, and performance monitoring of hundreds of HP servers from a single management console. To view the IML from Insight Manager 7: 1.
Page 217 Software Management Figure 9-5: Integrated Management Log 4. If a failed component has been replaced, select the event from the list, then click Mark Repaired. You can only view the list from the Recovery, Integrated Management Log screen as described in the preceding steps. To print the IML: 1.
Page 218: Insight Manager 7
Software Management Insight Manager 7 Insight Manager 7 is a server management tool capable of in-depth fault, configuration, and performance monitoring of hundreds of HP servers from a single management console. System parameters that are monitored describe the status of all key server components.
Page 219: Survey Utility
Software Management Survey Utility The Survey Utility is a serviceability tool for Microsoft Windows 2000, Windows Server 2003, and Linux that delivers online configuration capture and comparison information to maximize server availability. The utility is available on the Management CD in the ProLiant Essentials Foundation Pack, or on the HP website: www.hp.com NOTE: Refer to the Management CD for information about installing and running the Survey Utility.
Page 220: Array Configuration Utility
Software Management Array Configuration Utility The Array Configuration Utility (ACU) software for Smart Array controllers, the StorageWorks RAID Array 4x00 family of products, and the StorageWorks MSA1000 controller make it easy to configure and expand disk drive arrays remotely. This Web-based tool is intuitive; by using its Configuration Wizards, an array controller can be set-up and ready to use in minutes.
Page 221 Software Management The first time the ACU is run, if you have not already set up your Web agent password, ACU will launch an applet for setting up your passwords. You must have an administrator password set up to run ACU as a service. To access ACU with a Web browser: 1.
Page 222 Software Management • Refresh—Reloads the Device Home Page. • Options—Sets attributes for the device. • Devices—Displays the device list. • HP on the Internet—Allows you to view HP Web-based support links. In addition to these links, you may see links to other HP Web-based services, such as the Management Agents and the Survey Utility, depending on the software that is installed and running on the system being viewed.
Page 223: Regulatory Compliance Notices
Regulatory Compliance Notices Regulatory Compliance Identification Numbers For the purpose of regulatory compliance certifications and identification, the ProLiant DL740 server is assigned a HP series number. The HP series number for this product can be found on the Regulatory Compliance label, along with the required approval markings and information.
Page 224: Federal Communications Commission Notice
Regulatory Compliance Notices Federal Communications Commission Notice This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
Page 225: Canadian Notice (Avis Canadien
Regulatory Compliance Notices Canadian Notice (Avis Canadien) This Class A digital apparatus meets all requirements of the Canadian Interference- Causing Equipment Regulations. Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada. European Union Notice Products bearing the CE marking comply with the EMC Directive (89/336/EEC) and the Low Voltage Directive (73/23/EEC) issued by the Commission of the European...
Page 226: Japanese Notice
Regulatory Compliance Notices Japanese Notice BSMI Notice HP ProLiant DL740 Server User Guide...
Page 227: Laser Devices
Regulatory Compliance Notices Laser Devices All HP systems equipped with a laser device comply with safety standards, including International Electrotechnical Commission (IEC) 825. With specific regard to the laser, the equipment complies with laser product performance standards set by government agencies as a Class 1 laser product. The product does not emit hazardous light;...
Page 228: Power Cords
Regulatory Compliance Notices Power Cords The power cord set included in the server meets the requirements for use in the country where you purchased the server. If you need to use this server in another country, you should purchase a power cord that is approved for use in that country. The power cord must be rated for the product and for the voltage and current marked on the electrical ratings label.
Page 229: Battery Replacement Notice
Regulatory Compliance Notices Battery Replacement Notice The computer is provided with a lithium manganese dioxide, a vanadium pentoxide, or an alkaline internal battery or battery pack. There is a danger of explosion and risk of personal injury if the battery is incorrectly replaced or mistreated. Unless specific replacement instructions are provided as part of this guide, replacement is to be done by an authorized service provider using the spare designated for this product.
Page 230: Appendix B Electrostatic Discharge
Electrostatic Discharge To prevent damage to the system, be aware of the following precautions when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor can damage system boards or other static-sensitive devices. This type of damage can reduce the life expectancy of the device.
Page 231: Grounding Methods
Electrostatic Discharge Grounding Methods There are several methods for grounding. Use one or more of the following methods when handling or installing electrostatic-sensitive parts: • Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis. Wrist straps are flexible straps with a minimum of 1 megohm ±10 percent resistance in the ground cords.
Page 232: Appendix C Server Error Messages
Server Error Messages POST Error Messages All Power-On Self-Test (POST) error messages provided for this server are included in the HP Servers Troubleshooting Guide. For a complete listing of possible error messages generated during POST, along with steps to take to correct each problem, refer to the HP Servers Troubleshooting Guide.
Page 233: Led Indicators And Switches
LED Indicators and Switches LED Indicators Status LEDs are located on the front, back, and inside of the server. These LEDs communicate the current status of server components and operations, thus aiding you in diagnosing problems. The following ProLiant DL740 server LEDs are explained in this chapter.
Page 234: System Power Led Switch
LED Indicators and Switches System Power LED Switch Figure D-1 shows the location of the system power LED switch. Figure D-1: System power LED switch Unit Identification LED Switches (Front and Rear) The ProLiant DL740 server offers Unit Identification(UID) LED switches to aid in identifying specific servers in a rack environment.
Page 235: System Interconnect Led Indicators
LED Indicators and Switches Figure D-2 displays the locations of the Unit Identification LED switches on the front and rear of the server. Figure D-2: Locating the UID LED switches System Interconnect LED Indicators To prevent damage to critical system components, the ProLiant DL740 server will not power up if it detects that certain components are not installed or are installed incorrectly.
Page 236 LED Indicators and Switches Figure D-3: System interconnect LEDs Item Description System interconnect I/O board interconnect Processor board 1 interconnect Processor board 2 interconnect HP ProLiant DL740 Server User Guide...
Page 237: System Attention Led Indicators
LED Indicators and Switches System Attention LED Indicators Figure D-4: System attention LEDs Item Description Temperature attention Hot-plug fan 1 attention Hot-plug fan 2 attention Processor board 1 attention Processor board 2 attention The temperature attention LED has two possible states: •...
Page 238: System Activity Led Indicators
LED Indicators and Switches System Activity LED Indicators Figure D-5: System activity LEDs Item Description NIC 1 link status activity LED NIC 2 link status activity LED DVD/CD-ROM activity LED All three system activity LEDs will blink in sequence during system initialization and POST.
Page 239: Hot-Plug Scsi Hard Drive Led Indicators
LED Indicators and Switches Hot-Plug SCSI Hard Drive LED Indicators The hot-plug SCSI hard drive LEDs, located on each physical drive, are visible on the front of the server or external storage unit. They provide: (1) Activity, (2) Power/Online, and (3) Fault status for each corresponding drive when configured as a part of an array and attached to a powered-on controller.
Page 240 LED Indicators and Switches Figure D-7: SCSI hard drive LEDs HP ProLiant DL740 Server User Guide...
Page 241: Power Supply Led Indicators
LED Indicators and Switches Power Supply LED Indicators Each power supply has status LEDs. See Figure D-8 and Table D-1 for a detailed description of both indicators. Figure D-8: Power supply LEDs HP ProLiant DL740 Server User Guide...
Page 242 LED Indicators and Switches Table D-1: Power Supply LEDs Item Condition Meaning AC power is connected to this power Green blinking 1 AC Power supply. System is in standby mode. Green Normal operation No AC power Fault is detected in this power supply. Must replace power supply.
Page 243: Hot-Plug Fan Led Indicators
LED Indicators and Switches Hot-Plug Fan LED Indicators The ProLiant DL740 server ships with two hot-plug fans. Fan 1 is closest to the front of the server. Each fan has an arrow-shaped status LED that indicates the status of the fan the arrow is pointing to.
Page 244: Pci Hot Plug Led Indicators
LED Indicators and Switches PCI Hot Plug LED Indicators The PCI Hot Plug amber and green LEDs provide a visual reference of the status of each slot. The LEDs are viewed from the rear of the server, as shown in Figure D-10 or inside the host module as shown in Figure D-11.
Page 245 LED Indicators and Switches Figure D-11: PCI Hot Plug LEDs in the host module A description and slot status for the PCI Hot Plug LEDs and button shown in Figure D-11 are provided in Table D-2. HP ProLiant DL740 Server User Guide D-13...
Page 246 LED Indicators and Switches Table D-2: PCI Hot Plug LEDs and Button Amber LED OK to Slot Condition and Status Open Slot does not require attention. Slot requires attention. There may be a problem with the slot, the PCI board, or the driver. Check the green LED before opening the slot.
Page 247: Memory Cartridge Led Indicators
LED Indicators and Switches Memory Cartridge LED Indicators Each memory cartridge has two LEDs that indicate its status. Figure D-12: Memory cartridge LEDs Item Description Cartridge attention LED Cartridge power LED Note: These LEDs are located on each memory cartridge. HP ProLiant DL740 Server User Guide D-15...
Page 248: Dimm Status Led Indicators
LED Indicators and Switches DIMM Status LED Indicators The ProLiant DL740 server has LEDs for each DIMM in the five memory cartridges. These LEDs are used to determine the status of memory installed in the server. Figure D-13: DIMM status LEDs Table D-3: DIMM status LEDs Item LED Indicator...
Page 249 LED Indicators and Switches Table D-4: Memory Cartridge LED State Definitions LED Indicator State Condition Action Solid Cartridge online None (normal) Cartridge Power Cartridge not online Lock cartridge or check LED (green) other LEDs. Blinking Cartridge rebuild and Wait until LED stops verify in progress blinking.
Page 250: Switches
LED Indicators and Switches Switches This section contains graphics and tables showing switch location and settings for the host board. I/O Board Configuration Switches The I/O board switch bank is located on the inside edge of the I/O board near the array enabler board and I/O expansion slots 1 and 2.
Page 251 LED Indicators and Switches Table D-5: I/O Board Configuration Switch Settings (SW7) Switch Function Enable Disable Default On-board video Configuration lock Rack-mount Reserved Reserved Diskette boot override Boot password Clear NVRAM Select Redundant BootBlock ROM iLO security jumper HP ProLiant DL740 Server User Guide D-19...
Page 252: Troubleshooting Information
Troubleshooting Information This appendix provides step-by-step instructions about what to try and where to go for help for the most common problems encountered during the initial Power-On Self-Test (POST). The server must complete this test each time you power up your server, before the server can load the operating system and start running software applications.
Page 253: Server Startup Problems
Troubleshooting Information Server Startup Problems Complete these steps if the server does not start: 1. Be sure that the computer and monitor are plugged into a working 220V outlet. 2. Be sure your power source is working properly: — Check status using the system power LED. Refer to Appendix D for the location of the system power LED.
Page 254 Troubleshooting Information NOTE: ASR-2 can be enabled to restart your server and automatically load the operating system. If a critical error occurs, ASR-2 logs the error in the Integrated Management Log (IML) and restarts the server. The system ROM then pages the designated administrator and executes the normal restart process.
Page 255: Diagnosis Steps
Troubleshooting Information Diagnosis Steps If your server does not power up or powers up but does not complete the POST, answer the questions in the following table to determine appropriate actions based on the symptoms observed. Based on the answers you give, you will be directed to the appropriate table immediately following.
Page 256 Troubleshooting Information Figure E-1: Memory Configuration Manager HP ProLiant DL740 Server User Guide...
Page 257 Troubleshooting Information Table E-2: Did Power Supply Turn On? Check to see if the power supply and system fans are running. Verify this visually. Answer Possible Reasons The Next Step Power switch may not have been Press the power switch. pressed.
Page 258 Troubleshooting Information Table E-3: Are all of the System Interconnect Status LED Indicators Off? Refer to “System Interconnect LED Indicators” in Appendix D. IMPORTANT: To prevent damage to critical system components, the ProLiant DL740 server will not power up if certain components are not installed or are installed incorrectly. The system interconnect LEDs provide a closed-loop checking mechanism for verifying proper component mating between critical server components.
Page 259 Troubleshooting Information Table E-3: Are all of the System Interconnect Status LED Indicators Off? continued Refer to “System Interconnect LED Indicators” in Appendix D. • There is a broken connection between the Check the power source to I/O board and the power switch. verify that an adequate supply of AC power exists.
Page 260 Troubleshooting Information Table E-4: Does the Server Have Video? Answer Possible Reasons The Next Step Video is available for diagnosis. Determine the next action by observing POST progress and error messages. Refer to the HP Servers Troubleshooting Guide for a complete description of each POST error message.
Page 261 Troubleshooting Information Table E-5: Are either of the Processor Board attention LED’s located on the front bezel illuminated? Status Action • Processor board 1 attention LED is illuminated Check interconnect LEDs on the front top and processor board 2 is not installed. edge of the power and media module to see if board is seated.
Page 262 Troubleshooting Information Table E-5: Are either of the Processor Board attention LED’s located on the front bezel illuminated? continued Status Action • Processor board 2 attention LED is illuminated Check the interconnect LEDs on the front and processor board 1 is installed. top edge of the power and media module to see if the board is seated.
Page 263: Problems After Initial Boot
Troubleshooting Information Table E-6: Memory Configuration Guidelines Problem Possible Cause Possible Solution Memory alarm on solid Missing memory cartridge Install all five memory cartridges. Follow memory configuration guidelines for proper insertion of DIMMs, as explained on the system hood label. Unlocked memory cartridge Lock memory cartridge PIRNs by turning clockwise.
Page 264 Troubleshooting Information Table E-7: Problems After Initial Boot Problem Possible Cause Possible Solution System cannot load SmartStart requirement is not Check the SmartStart release notes SmartStart. performed. provided in the SmartStart Online Reference Information on the SmartStart CD. IDE cable is not connected to Check the cable between the system CD-ROM.
Page 265 Troubleshooting Information Table E-7: Problems After Initial Boot continued Problem Possible Cause Possible Solution Server cannot load Required operating system step Follow these steps: the operating was missed. Note at which phase the operating system system failed. Remove any loaded operating system.
Page 266: Redundant Rom Images
Troubleshooting Information Refer to the HP Servers Troubleshooting Guide for the following: • Information that you will need to collect when diagnosing software problems and to provide when contacting technical support. • Instructions about how to upgrade your operating system and its drivers. The recovery options that are available and advice about minimizing downtime are also provided.
Page 267: Appendix F Server Specifications
Server Specifications Server Specifications Table F-1: ProLiant DL740 Server Specifications Dimensions Height 7.0 in 17.8 cm Depth 28.5 in 72.4 cm Width 17.5 in 44.5 cm Weight (no drives and two power supplies) 125 lb 56.7 kg Input requirements (per power supply) Low range High range Rated input voltage...
Page 268: Appendix G System Battery
System Battery This appendix provides information about the ProLiant DL740 server system battery. Internal Battery To remove the internal battery: 1. Shut down the operating system in an orderly manner as directed in the operating system instructions. 2. Place the computer in standby mode and disconnect the power cords (refer to Chapter 7).
Page 269 System Battery CAUTION: Replace the lithium battery within 15 minutes of removal to avoid the loss of BIOS settings. After BIOS settings are lost, reconfiguration is necessary to restore them. Figure G-1: Replacing the internal battery (plastic covers not shown) CAUTION: Batteries, battery packs, and accumulators should not be disposed of together with general household waste.
Page 270 Index buttons PCI Hot Plug 5-40 virtual power 9-2 access panel 3-2 access panels xiv ACR (Array Configuration Replicator) utility 8-23 cable management system ADU (Array Diagnostic Utility) C-1 cable harness 6-5, 6-7 Advanced Data Guarding 5-28 cable reels 6-5 Array Bypass kit 4-12 overview 6-5 Array Configuration Replicator (ACR)
Page 271 Index configuration error messages C-1 array controller 8-16 ESD (electrostatic discharge) features 1-15 precautions 4-1, B-1 installing operating system 8-24 Ethernet controllers See network interface memory cartridges 5-4 controllers (NICs) overview 8-1 European Union regulatory notice A-3 RBSU features 1-16 setting up server environment 8-2 system load 2-6 F2 key 5-29...
Page 272 Index hot-plug installations 5-1 LED indicators and switches D-1 hard drives overview 1-1 fault protection 1-19 power components 7-1 installing 5-22 power-off installations 4-1 LED indicators 5-23, D-7 rack installation 2-1 location 1-4 software management tools 9-1 supported 1-11 specifications F-1 VHDCI connector 8-16 troubleshooting E-1 hardware See also specific components...
Page 273 Index rack considerations 2-10 Linux rack rail assemblies 2-16 PCI Hot Plug support 5-45 storage devices 5-22 utilities for 1-20 tape drive 5-31 load balancing, power supplies 1-12, 2-6 Integrated Array Bypass kit 4-12 logical drives Integrated Lights-Out (iLO) 9-2 configuring 8-16 Integrated Lights-Out Advanced extension of 8-22...
Page 274 Index LED indicators 5-40, D-12 operating system support 5-43 native graphical remote console 9-2 PCI Hot Plug utility 1-10 network interface controllers (NICs) 1-11 PCI/PCI-X expansion boards non-hot-plug components adding 5-46 expansion boards 4-7 overview 1-10 host module 3-5 PCI-X Hot Plug media drives 1-12, 5-30 operating system support 5-37 power and media module 3-11...
Page 275 Index registration, software 1-24 regulatory compliance notices 2-5, A-1 rack remote console 9-2 preparing server for mounting 2-1 remote firmware update 9-3 selecting site 2-3 remote reboot 9-2 stability considerations 2-10 removing components temperature requirements 2-8 hard drives 5-28 template for 2-24 host module 3-5 warnings and precautions 2-11 power and memory module 3-11...
Page 276 Index SmartStart CD top access panel 3-2 OS installation 8-24 troubleshooting overview 1-15 diagnostic process E-4 troubleshooting installation E-13 flashing ROM E-15 SmartStart Scripting Toolkit 8-23 overview E-1 SNMP trap delivery 9-8 power problems E-2 software See also operating systems; server installation, post-boot E-12 utilities features 1-15...
Page 277 Index operating systems E-12 services xvii warnings SmartStart Scripting Toolkit 8-23 electric shock 6-3 weight of components 2-10 rack precautions 2-11 Windows warranty 1-26 PCI Hot Plug support 5-43 Web-based Agents 9-8 running ACU from 8-21 websites utilities for 1-20 ACU 9-15 array controllers 8-19 HP xvi...

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Proliant dl740

HP DL740 - ProLiant - 4 GB RAM User Manual

About this Guide

Chapter 1 Server Features

Chapter 2 Installing the Server in a Rack

Chapter 3 Server Access

Chapter 4 Installing Hardware Options, Non-Hot-Plug

Chapter 5 Installing Hardware Options, Hot-Plug

Chapter 6 Cabling the Server

Chapter 7 Server Power

Chapter 8 Configuring the Server

Chapter 9 Software Management

Appendix A Regulatory Compliance Notices

Appendix B Electrostatic Discharge

Appendix C Server Error Messages

Appendix D LED Indicators and Switches

Appendix E Troubleshooting Information

Appendix F Server Specifications

Appendix G System Battery

Quick Links

User Guide

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Summary of Contents for HP DL740 - ProLiant - 4 GB RAM