Maytag MHW7000AG Use And Care Manual page 19

TROUBLESHOOTING
First try the solutions suggested here or visit our website at www.maytag.com/product_help –
If you experience
Washer not performing as expected (cont.)
Washer won't run or fill,
washer stops working
(cont.)
Washer not draining/
spinning, loads are
still wet
Door locked at end of
wash cycle.
Door will not unlock
Incorrect or wrong wash
or rinse temperatures
In Canada www.maytag.ca for assistance and to possibly avoid a service call.
Possible causes
Not using HE detergent or using too
much HE detergent.
Door not opened between cycles.
Drain hose extends into standpipe
farther than 4.5" (114 mm).
The drain hose is clogged, or the
end of the drain hose more than
96" (2.4 m) above the floor.
The drain hose fits too tightly
in the standpipe, or is it taped
to the standpipe.
Using cycles with a lower spin speed.
Washer not loaded as recommended.
The load may be out of balance.
Not using HE detergent or using too
much HE detergent.
Small items may have been caught in
the pump or stuck between the washer
drum and the outer tub.
There are too many clothes in the Wash
& Dry cycle.
Water remaining in washer after cycle.
Fresh Hold /Fresh Spin option is on.
® ™
Door locks when cycle has started.
Check for proper water supply.
Washing many loads.
Only use HE detergent. Suds from regular detergents can
slow or stop the washer. Always measure detergent, following
manufacturer's directions based on your load requirements.
To remove suds, cancel cycle. Select DRAIN & SPIN with Extra
Rinse. Touch and hold START. Do not add more detergent.
After 3 wash cycles in a row are completed, the door must be
opened and then closed before a new cycle can begin.
Check drain hose for proper installation. Use drain hose form
and securely attach to drainpipe or tub. Do not tape over drain
opening.
Lower drain hose if the end is higher than 96" (2.4 m) above
the floor. Remove any clogs from drain hose. See "Installation
Requirements" in Installation Instructions.
The drain hose should be loose yet fit securely. Do not seal the
drain hose with tape. The hose needs an air gap. See "Secure the
Drain Hose" in Installation Instructions.
Cycles with lower spin speeds remove less water than cycles
with high spin speeds. Use the recommended cycle/speed spin
for your garment.
A tightly packed or unbalanced load may not allow the washer to
spin correctly, leaving the load wetter than normal. See "Cycle
Guide" for load size recommendation for each cycle.
Avoid washing single items. Balance a single item such as a rug or
jeans jacket with a few extra items.
Use only HE detergent. Suds from regular detergent or using
too much detergent can slow or stop draining or spinning. Always
measure and follow manufacturer's directions for your load. To
remove extra suds, select DRAIN & SPIN with Extra Rinse. Do not
add detergent.
Check the drum for any items sticking through the drum holes.
Empty pockets and use garment bags when washing small items.
Only use the Overnight Wash & Dry cycle for 2–4 lightly soiled
synthetic garments, athletic uniforms, or workout wear.
Select DRAIN & SPIN to remove any water remaining in the
washer. The washer door will unlock at the end of the drain.
While this option is on, the fan blows (Fresh Hold
the load is tumbled periodically for up to 12 hours (Fresh Hold
option) or 6 hours (Fresh Spin
during this time. To unlock the door, cancel the option by touching
POWER/CANCEL.
If the "Add a Garment" light is lit, touch START once. The door will
unlock.
Make sure hot and cold inlet hoses are not reversed.
Both hoses must be attached to both washer and faucet, and have
both hot and cold water flowing to inlet valve.
Check that inlet valve screens are not clogged.
Remove any kinks in hoses.
Your hot water tank may not have enough hot water to keep up
with the number of hot or warm washes. This is normal.
Solution
option only) and
®
option). The door remains locked
™
®
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