Whirlpool Cabrio WTW5700AC Use And Care Manual page 12

TROUBLESHOOTING
First try the solutions suggested here or visit our website at www.whirlpool.com/product_help -
If you experience
Washer not performing as expected (cont.)
Washer won't run or fill,
washer stops working
or wash light remains
on (indicating that the
washer was unable to
fill appropriately)
12
In Canada www.whirlpool.ca for assistance and to possibly avoid a service call.
Possible Causes
Check for proper water supply.
Check proper electrical supply.
Normal washer operation.
Washer may be tightly packed.
Not using HE detergent or using too
much HE detergent.
Both hoses must be attached and have water flowing to
inlet valve.
Both hot and cold water faucets must be turned on.
Check that inlet valve screens have not become clogged.
Check for any kinks in inlet hoses, which can restrict water flow.
Plug power cord into a grounded 3 prong outlet.
Do not use an extension cord.
Ensure there is power to outlet.
Reset a tripped circuit breaker. Replace any blown fuses.
NOTE: If problems continue, contact an electrician.
Lid must be closed for washer to run.
Washer will pause during certain phases of cycle.
Do not interrupt cycle.
Washer may be stopped to reduce suds.
The washer senses the dry load with short spins that may take
2 to 3 minutes before the water is added. You may hear the
hum of the spins. This is normal.
Remove several items, rearrange load evenly around the
washplate. Do not load garments directly over the center of the
washplate. Close lid and press Start/Pause.
Add only 1 or 2 additional garments after washer has started.
Do not add more water to the washer.
Only use HE detergent. Suds from regular detergents can slow
or stop the washer. Always measure detergent and follow
detergent directions based on your load requirements.
To remove suds, cancel cycle. Select RINSE & SPIN. Press
START/Pause/Unlock. Do not add more detergent.
Solution