LG 47LM9600 Owner's Manual page 168

Problem
There is a difference
between the app size
shown in the screen
and the actual app size
installed on TV.
I forgot password on TV.
What should I do?
The app size shown in the screen includes the additional
space needed for installing apps so it may be different from
actually installed app size.
If you only have the TV account, you cannot recover your
password when it is lost. Create a new ID and log in with
the ID.
But, if signed up on both TV and PC, use the "Forgot
Password?" feature at website (www. lgappstv.com).
Solution