Troubleshooting Your Workstation
HP DiagTools Hardware Diagnostics
that contains essential information and is designed to assist your local or
HP Support Agent.
If you are using HP e-DiagTools from the hard disk drive and your
Workstation is connected to a LAN using TCP/IP (Internet) protocols,
you have the option of e-mailing your Support Ticket from within
e-DiagTools.
If you are using HP e-DiagTools from a CD-ROM, you can create the
Support Ticket file on either the hard disk drive or floppy disk drive.
You can also view the Support Ticket file using the "Support Ticket
Viewer" program.
The Support Ticket file can be easily be sent, via e-mail or fax.
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