Troubleshooting - Canon PowerShot ELPH 130 IS User Manual

Troubleshooting

If you think there is a problem with the camera, first check the following.
If the items below do not solve your problem, contact a Canon Customer
Support Help Desk.
Power
Nothing happens when the power button is pressed.
• Confirm that the battery is charged (=
• Confirm that the battery is inserted facing the correct way
• Confirm that the memory card/battery cover is fully closed
• Dirty battery terminals reduce battery performance. Try cleaning the terminals with a
cotton swab and reinserting the battery a few times.
The battery is depleted quickly.
• Battery performance decreases at low temperatures. Try warming the battery a little
by putting it in your pocket, for example, ensuring that the terminals do not touch any
metal objects.
• If these measures do not help and the battery is still depleted soon after charging, it
has reached the end of its life. Purchase a new battery.
The lens is not retracted.
• Do not open the memory card/battery cover while the camera is on. Close the cover,
turn the camera on, and then turn it off again
The battery is swollen.
• Battery swelling is normal and does not pose any safety concerns. However, if battery
swelling prevents the battery from fitting in the camera, contact a Canon Customer
Support Help Desk.
Display on a TV
Camera images look distorted or not displayed on a TV (= 1 15).
Shooting
Cannot shoot.
•
In Playback mode (= 14), press the shutter button halfway
11).
(= 12).
(= 12).
(= 12).
(= 26).
Strange display on the screen under low light (= 2 6).
Strange display on the screen when shooting.
Note that the following display problems are not recorded in still images but are
recorded in movies.
•
The screen may darken under bright light.
•
The screen may flicker under fluorescent or LED lighting.
•
Purplish banding may appear on the screen if you compose a shot that includes a
bright light source.
No date stamp is added to images.
• Configure the [Date Stamp ] setting (=
images automatically, merely because you have configured the [Date/Time] setting
• Date stamps are not added in shooting modes
be configured (= 37).
[h] flashes on the screen when the shutter button is pressed, and
shooting is not possible (= 3 2).
[ ] is displayed when the shutter button is pressed halfway (= 3 7).
• Set [IS Mode] to [Continuous] (= 65).
• Set the flash mode to [h] (= 64).
• Increase the ISO speed (= 56).
• Mount the camera on a tripod or take other measures to keep it still. In this case, you
should set [IS Mode] to [Off] (= 65).
Shots are out of focus.
• Press the shutter button halfway to focus on subjects before pressing it all the way
down to shoot (= 26).
• Make sure subjects are within focusing range
• Set [AF-assist Beam] to [On] (= 42).
• Confirm that unneeded functions such as macro are deactivated.
• Try shooting with focus lock or AF lock
No AF frames are displayed and the camera does not focus when the
shutter button is pressed halfway.
• To have AF frames displayed and the camera focus correctly, try composing the
shot with higher-contrast subject areas centered before you press the shutter button
halfway. Otherwise, try pressing the shutter button halfway repeatedly.
107). Note that date stamps are not added to
(= 37).
(= 138) in which this setting cannot
(= 142).
(= 62, 63).
Cover Cover
Preliminary Notes and
Legal Information
Contents:
Basic Operations
Basic Guide
Advanced Guide Advanced Guide
1
Camera Basics
2
Smart Auto
Mode
3
Other Shooting
Modes
4
P Mode
5
Playback Mode
6
Wi-Fi Functions
7
Setting Menu
8
Accessories
9 9
Appendix Appendix
Index
126