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TROUBLESHOOTING
Connecting to a computer
Symptom
The computer does not recognise
your camcorder.
Cannot play a video file properly on a
PC.
Intelli-studio does not function
properly.
Intelli-studio is not performed.
The image or sound on your
camcorder is not played on your
computer properly.
The playback screen is paused or
distorted.
Overall operations
Symptom
The date and time are incorrect.
Menu items that cannot be used at the same time
Symptom
Menu items are grayed out
•
You cannot select grayed items in the current recording/playback mode.
•
There are some functions you cannot activate simultaneously.
The list shown above shows examples of unworkable combinations of functions and menu items.
•
Menu and quick menu cannot be used in SMART AUTO mode.
•
Some functions cannot be used at the same time. In this case, a message appears and asks if you accept that the related
function is disabled. Touch "Yes," to disable the related function setting and then continue the menu setting as you desired.
Explanation/Solution
•
Disconnect the USB cable from the computer and camcorder, restart the computer,
then connect it again correctly.
•
A video codec is needed to play the file recorded on your camcorder. Install the
software provided with your camcorder.
•
Make sure you insert the connector in the correct direction, and connect the USB
cable to the USB jack on your camcorder firmly.
•
Disconnect the cable from the computer and camcorder, restart the computer.
Connect it again properly.
•
To play back an HD video file, a computer with better specification is required.
Check a computer with recommended specification.
•
Exit the Intelli-studio application, and restart the Windows computer.
•
Set PC Software to on in the Settings menu or install Intelli-studio in the computer.
pages 125~128
•
Video playback or sound may stop temporarily depending on your computer. The
video or sound copied to your computer is not affected.
•
If your camcorder is connected to a computer that does not support Hi-speed USB
(USB2.0), the image or sound may not be played correctly. The image and sound
copied to your computer are not affected.
•
Check the system requirements to play a video.
•
Exit other all applications running on the current computer.
•
If a recorded video is played on your camcorder connected to a computer, the
image may not play smoothly, depending on the transfer speed. Please copy the file
to your PC, and then play it back.
Explanation/Solution
•
Has the camcorder been left unused for a long period of time?
The backup built-in rechrgeable battery may be discharged.
Cannot use
Shutter
"Focus:Touch Point"
3D-NR
"Quality:Super Fine"
page 128
page 124
Because of the following settings
"Cont. Shot:High Speed"
Slow Motion
"Resolution:1080/50p"
"Resolution:720+576/25p"
page 33
137
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