Password Security - HP Pro 3330 Illustrated Parts & Service Map

Common POST Error Messages
Screen Message Probable Cause
101-Option ROM Error 1. System ROM checksum
error.
2. Expansion board option
ROM checksum
103-System Board DMA, timers
Failure
164-Memory Size Error Incorrect memory configu-
and ration
201-Memory Error
214-DIMM Configura- Populated DIMM configura-
tion Warning tion is not optimized
301-, 304-Keyboard error Keyboard failure.
501-Display Adapter Graphics display controller.
Failure
1720-SMART Hard Drive Hard drive is about to fail.
Detects Imminent Failure

Password Security

Establishing a Setup or Power-On password:
1. Turn on or restart the computer.
2. As soon as the computer turns on, press the Esc key while "Press the ESC key for Startup
Menu" message is displayed at the bottom of the screen.
3. Press the F10 key to enter Computer Setup.
4. To establish Setup password, select Security > Setup Password and follow the instructions.
- or -
To establish a Power-On password, select Security > Power-On Password and follow the
instructions on the screen
5. Before exiting, click File > Save Changes and Exit.
Changing a Setup or Power-On password:
1. Turn on or restart the computer.
To change the Setup password, go to step 2.
To change the Power-on password, go to step 3.
2. As soon as the computer turns on:
- Press the Esc key while "Press the ESC key for Startup Menu" message is displayed.
- Press the F10 key to enter Computer Setup.
3. When the key icon appears, type your current password, a slash (/) or alternate delimiter
character, your new password, another slash (/) or alternate delimiter character, and your new
password again as shown:
current password/new password/new password.
NOTE: Type the new password carefully since the characters do not appear on the screen.
4. Press Enter.
The new password will take effect the next time the computer is restarted.
Deleting a Power-On or Setup password
1. Turn on or restart the computer.
To delete the Setup password, go to step 2.
To delete the Power-On password, go to step 3.
2. As soon as the computer turns on:
- Press the Esc key while "Press the ESC key for Startup Menu" message is displayed.
- Press the F10 key to enter Computer Setup.
3. When the key icon appears, type your current password followed by a slash (/) or alternate
delimiter character as shown. Example: currentpassword/
4. Press Enter.
Clearing CMOS
1. Turn off the computer and disconnect the power cord from the power outlet.
2. Remove the access panel.
3. On the system board, locate the CLR_CMOS header.
4. Remove the jumper from pins 2 and 3.
5. Place the jumper on pins 1 or 2.
6. Replace the jumper on pins 2 and 3.
7. Replace the chassis access panel and reconnect the power cord.
8. Turn on the computer and allow it to start.
Clearing Passwords
1. Turn off the computer and disconnect the power cord from the power outlet.
2. Remove the access panel.
3. On the system board, locate the CLR_PASS header.
4. Remove the jumper from pins 2 and 3.
5. Place the jumper on pins 1 or 2.
6. Replace the jumper on pins 2 and 3.
7. Replace the chassis access panel and reconnect the power cord.
8. Turn on the computer and allow it to start.
HP Pro 3330/3380, MT
Recommended Action
1. Verify ROM, reflash if required
2. Remove suspected card, reboot
3. Clear CMOS memory, reboot
4. Replace system board
1. Clear CMOS memory.
2. Remove expansion boards.
3. Replace system board.
1. Run Setup (F10).
2. Check DIMMs for proper
seating, type, and HP
compatibility.
3. Remove DIMMs singularly and
reboot to isolate faulty DIMM.
4. Replace system board.
Rearrange the DIMMs so that
each channel has the same amount
of memory.
Check keyboard connection or
keys. Check connector for bent of
missing pins. Replace keyboard.
If 304, possible system board
problem.
1. Reseat graphics card.
2. Clear CMOS.
3. Check monitor connection.
4. Replace graphics card.
1. Determine if hard drive is giving
correct error message. Enter
Computer Setup and run the
Drive Protection System test
under Storage > DPS Self-test.
2. Apply hard drive firmware
patch if applicable.
3. Back up contents and replace
hard drive.
670583-001
System Setup and Boot
Access the Setup Utility during the computer boot sequence by pressing the Esc key while
"Press the ESC key for Startup Menu" message is displayed at the bottom of the screen, and
then pressing the F10 key. If you do not press Esc at the appropriate time, you must restart the
computer and again press Esc when the monitor light turns green to access the utility.
Computer Setup Menu
Heading Option/Description
File System Information - Lists the following main system specifications:
• Product name
• SKU number (some models)
• Processor type/speed/stepping
• Cache size (L1/L2/L3)
About - Displays copyright notice.
Set Time and Date - Allows you to set system time and date.
Apply Defaults and Exit - Applies the selected default settings and clears
any established passwords.
Ignore Changes and Exit - Exits Computer setup without saving changes.
Save Changes and Exit - Saves changes to system configuration or default
settings and exits Computer Setup.
Storage Device Configuration - Lists all installed BIOS-controlled storage devices.
The following options are available:
• CD-ROM - Let you view model, firmware version, serial number
• Hard Disk - Let you view drive size, model, firmware version, serial
number. Also lets you set Emulation Type (hard disk or n one).
Storage Options - Allows you to set SATA Emulation - IDE or AHCI.
DPS Self-Test - Allows you to execute self-tests on ATA hard drives.
Boot Order - Allows you to specify boot order.
• Shortcut to Temporarily Override Boot Order
Security Setup Password - Allows you to set and enable the setup (Admin) password.
Power-On Password - Allows you to set and enable power-on password.
Password Options - When any password exists allows you to lock legacy
resources, enable/disable Setup Browse Mode, set password prompt, enable/
disable network server mode, specify password requirement for warm boot,
and set stringent passwords.
Device Security - Allows you to set Device Available/Device Hidden for:
embedded security devices, serial and parallel ports, system audio, network
controller, and SATA ports.
USB Security - Allows you to set Device Available/Device Hidden for front,
rear, and internal USB ports.
Slot Security - Allows you to disable any PCI or PCI Express slot.
Network Boot - Enables/disables boot from OS (NIC models only).
System IDs - Allows you to set Product name, serial number, UUID, SKU
number, family name, asset tag, feature byte, build ID, keyboard locale set-
ting for system ID entry.
System Security (some models) - Allows you to enable/disable:
• Data Execution Prevention (enable/disable)
• Virtualization Technology (VTx/VTd) (enable/disable)
• Intel TXT (LT) (enable/disable)
• Embedded Security Device Support (enable/disable)
• OS management of Embedded Security Device (enable/disable)
• Reset of Embedded Security Device through OS (enable/disable)
DriveLock Security - Allows you to assign or modify a master or user pass-
word for hard drives.
Power OS Power Management (some models) - Allows you to enable/disable Run-
time Power Management, Idle Power Savings, Unique Sleep State Blink
Rates.
Hardware Power Management - Allows you to enable/disable SATA bus
power management, S5 maximum power savings, and S5 Wake On LAN.
Thermal - Allows you to view CPU and system fan speeds.
Advanced Power-On Options - Allows you to set:
• POST messages - Enable/disable
• After Power Loss - Off/on/previous state
• POST Delay - None, 5, 10, 15, or 20 seconds
BIOS Power-On - Allows you to set the computer to turn on at a preset time.
Bus Options (some models) - Allows you to enable/disable PCI SERR#
Generation and PCI VGA palette snooping.
Onboard Devices - Allows you to set resources for or disable onboard sys-
tem devices (serial port or parallel port).
Device Options - Allows you to set:
• Printer mode - Bi-Directional, EPP + ECP, Output Only)
• Num Lock State at Power-on - off/on
• Integrated Video - enable/disable
• Multi-Processor - enable/disable
• Hyper-threading - enable/disable
• NIC PXE Option ROM Download - enable/disable
VGA Configuration - Displayed only if there are multiple PCI video adapt-
ers in the system. Allows you to specify which VGA controller will be the
"boot" or primary VGA controller.
AMT Configuration - Allows you to set:
• AMT-enable/disable functions of the embedded Management Engine
(ME) such as Active Management Technology (AMT).
• Unconfigure AMT/ME-unconfigure any provisioned management set-
tings for AMT.
• Watchdog Timer-set amount of time for a operating system and BIOS
watchdog alert to be sent if the timers are not deactivated.
• Installed memory size/speed/chan
• Integrated MAC Address
• System BIOS
• Chassis serial number
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