Samsung WB30F User Manual page 142

Before contacting a service center
Situation Suggested remedies
• Make sure that the camera is correctly
connected to the TV with the A/V cable.
The TV does not display your
photos
• Make sure that your memory card contains
photos.
• Make sure that the USB cable is connected
correctly.
Your computer does not
• Make sure that your camera is switched on.
recognize your camera
• Make sure that you are using a supported
operating system.
Your computer disconnects The file transmission may be interrupted by static
the camera while transferring electricity. Disconnect the USB cable and connect
files
it again.
Videos may not play on some video player
programs. To play video files captured with your
Your computer cannot play
camera, use the Multimedia Viewer program that
videos
you can install with the i-Launcher program on
your computer.
Situation
i-Launcher is not functioning
properly
Your TV or computer
cannot display photos and
videos that are stored on a
microSDXC memory card.
Your computer does not
recognize a microSDXC
memory card.
141
Appendixes
Suggested remedies
• End i-Launcher and restart the program.
• Make sure that i-Launcher is set to On in the
settings menu. (p. 124)
• Depending on your computer's specifications
and environment, the program may not launch
automatically. In this case, click Start →
All Programs → Samsung → i-Launcher →
Samsung i-Launcher on your Windows
computer. (For Windows 8, open Start screen,
and then select All apps → Samsung
i-Launcher.) Or, click Applications →
Samsung → i-Launcher on your Mac OS
computer.
microSDXC memory cards use the exFAT file
system. Ensure that the external device is
compatible with the exFAT file system before
connecting the camera to the device.
microSDXC memory cards use the exFAT file
system. To use microSDXC memory cards on a
Windows XP computer, download and update
the exFAT file system driver from the Microsoft
website.