System Recovery - HP Presario SR1700 - Desktop PC Maintenance Manual

9 Repeat steps 7 and 8 to install other drivers or
applications.
10 When you have finished recovering applications or
drivers, close the Application Recovery program.
Then click Start, Turn Off Computer, and then
Restart to restart the PC.
WARNING: Do not skip this last step. You
must restart the PC when you are finished
recovering applications or drivers.

System Recovery

After you have tried the previously mentioned methods
of repairing your system software, you can run the
System Recovery program as a last resort to reinstall
the operating system and the application software.
System Recovery provides two recovery options:
•
Standard Recovery — This option recovers
factory shipped programs, drivers, and the
operating system without affecting any data files
that you may have created since purchasing this
PC. Some data files may be difficult to find after the
System Recovery, so it is best to back up all hard
disk drive files before performing a System
Recovery.
•
Full System Recovery — This option completely
erases and reformats the hard disk drive — this
includes deleting all data files you have created.
The Full System Recovery reinstalls the operating
system, programs, and drivers from the recovery
image or discs. However, you must reinstall any
software that was not installed on the PC at the
factory. This includes software that came on CDs
included in the PC accessory box, and software
programs you installed since your purchase.
If your PC has a blank or corrupted hard disk
NOTE:
drive, you will see only the Full System Recovery
option.
If your PC includes an HP Personal Media
NOTE:
Drive (select models only), you must remove it before
starting the System Recovery program.
If you are replacing the hard disk drive, use the
recovery discs to reinstall the operating system and
software on the hard disk drive.
To run the System Recovery program:
1 If the PC works, back up all data files that you want
to save onto recordable media, such as CD-R or
DVD+R/–R. Remove the backup CD or DVD.
2 Press the Eject button on the top disc drive or on the
DVD drive if using DVDs, and wait for the tray to
open. Insert recovery disc #1 and close the tray.
3 Turn off the PC:
•
If the PC works: Click Start, Turn Off
Computer, and then Turn Off.
Or
•
If the PC is not responding: Press and hold the
On button approximately 5 seconds until the PC
turns off.
4 Disconnect all peripheral devices from the
PC except the monitor, the keyboard, and
the mouse.
5 Disconnect or remove all external drives and
remove the HP Personal Media Drive if your
PC includes one.
6 Press the On button to turn on the PC.
PC Troubleshooting and Maintenance Guide
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