Lenovo ThinkCentre A62 User Manual
Lenovo ThinkCentre A62 User Manual

Lenovo ThinkCentre A62 User Manual

(english us/uk) user guide
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ThinkCentre
User Guide
Machine Types: 3656, 7061, 7090, 9353, 9421, 9485, 9623, 9625, 9705,
9795, 9935, 9946, and 9953

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Summary of Contents for Lenovo ThinkCentre A62

  • Page 1 ThinkCentre User Guide Machine Types: 3656, 7061, 7090, 9353, 9421, 9485, 9623, 9625, 9705, 9795, 9935, 9946, and 9953...
  • Page 3 ThinkCentre User Guide...
  • Page 4 Second Edition (December 2009) © Copyright Lenovo 2008, 2009. LENOVO products, data, computer software, and services have been developed exclusively at private expense and are sold to governmental entities as commercial items as defined by 48 C.F.R. 2.101 with limited and restricted rights to use, reproduction and disclosure.
  • Page 5: Table Of Contents

    Lenovo Web site (http://www.lenovo.com). . 74 Performing a recovery operation . . 53 Help and service . 75 Using the Rescue and Recovery workspace . . 54 Creating and using rescue media . . 55 © Copyright Lenovo 2008, 2009...
  • Page 6 Using the documentation and diagnostic Television output notice . . 78 programs . . 75 Trademarks . . 78 Calling for service . . 75 Using other services . 76 Index ....79 Purchasing additional services .
  • Page 7: Important Safety Information

    If you no longer have a copy of the ThinkCentre Safety and Warranty Guide, you can ® obtain a Portable Document Format (PDF) version from the Lenovo Support Web site at: http://www.lenovo.com/support...
  • Page 8 User Guide...
  • Page 9: Chapter 1. Product Overview

    Important: Before you install or replace any option, be sure to read and understand the “Important safety information” first. These precautions and guidelines will help you work safely. Note: Use only computer parts provided by Lenovo. Features This section provides an overview of the computer features and preinstalled software.
  • Page 10 v Audio line-in connector, audio line-out connector, and microphone connector on the rear panel v Mono internal speaker Connectivity v 10/100/1000 Mbps integrated Ethernet controller v Peripheral Component Interconnect (PCI) V.90 Data/Fax modem (some models) System management features v Ability to store power-on self-test (POST) hardware test results v ASF 2.0 (Alert Standard Format Specification) v Automatic power-on startup v Preboot Execution Environment (PXE) and Dynamic Host Configuration Protocol...
  • Page 11 1. The operating system(s) listed here are being certified or tested for compatibility at the time this publication goes to press. Additional operating systems might be identified by Lenovo as compatible with your computer following the publication of this manual. This list is subject to change. To determine if an operating system has been certified or tested for compatibility, check the Web site of the operating system vendor.
  • Page 12: Specifications

    Specifications This section lists the physical specifications for your computer. Dimensions Width: 175 mm (6.9 inches) Height: 402 mm (15.8 inches) Depth: 440 mm (17.3 inches) Weight Maximum configuration as shipped: 11 kg (24 lbs) Environment Air temperature: Operating: 10° to 35°C (50° to 95°F) Non-operating: -40°...
  • Page 13: Software Overview

    This section describes the Windows applications provided with your computer. Software provided by Lenovo The following software applications are provided by Lenovo to help you improve productivity and reduce the cost associated with maintaining your computer. Software provided with your computer may vary depending on your model type.
  • Page 14 (ThinkVantage applications, device drivers, BIOS updates, and other third party applications). Some examples of software that you should keep updated are programs provided by Lenovo, such as the Rescue and Recovery program and the ThinkVantage Productivity Center program.
  • Page 15: Antivirus Software

    Antivirus software Your computer comes with antivirus software that you can use to detect and eliminate viruses. Lenovo provides a full version of antivirus software on your computer with a free 30-day subscription. After 30 days, you must renew the license to continue receiving the antivirus software updates.
  • Page 16: Locations

    Locations This section provides information to help you locate your computer connectors, components, parts on the system board, and internal drives. Locating connectors on the front of your computer Figure 1 shows the location of the connectors on the front of your computer. Figure 1.
  • Page 17: Locating Connectors On The Rear Of Your Computer

    Locating connectors on the rear of your computer Figure 2 shows the location of the connectors on the rear of your computer. Some connectors on the rear of your computer are color-coded to help you determine where to connect the cables on your computer. Figure 2.
  • Page 18 Connector Description Audio line-in connector Used to receive audio signals from an external audio device, such as a stereo system. When you attach an external audio device, a cable is connected between the audio line-out connector of the device and the audio line-in connector of the computer.
  • Page 19: Locating Components

    Locating components To remove the computer cover, see “Removing the computer cover” on page 16. Figure 3 shows the location of the various components in your computer. Figure 3. Component locations 1 Heat sink and fan assembly 6 PCI card slot 2 Memory modules 7 PCI Express x1 card slot 3 Battery...
  • Page 20: Locating Parts On The System Board

    Locating parts on the system board Figure 4 shows the location of the parts on the system board. Figure 4. System board parts locations 1 4-pin power connector 13 Internal speaker connector 2 System fan connector 14 Front USB connector 2 3 Microprocessor fan connector 15 Clear CMOS (Complementary Metal-Oxide Semiconductor)/Recovery jumper...
  • Page 21 the cables to the drive installed. Refer to the appropriate section in Chapter 2, “Installing or replacing hardware,” on page 15 for instructions on how to install or replace internal drives for your computer. Figure 5 shows the locations of the drive bays. Figure 5.
  • Page 22 User Guide...
  • Page 23: Chapter 2. Installing Or Replacing Hardware

    PCI cards, or drives, and maintain your computer by replacing the failing hardware. Notes: 1. Use only computer parts provided by Lenovo. 2. When installing or replacing an option, use the appropriate instructions in this section along with the instructions that come with the option.
  • Page 24: Removing The Computer Cover

    “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to remove the computer cover.
  • Page 25 6. Press the cover-release button on the side of the computer cover and slide the computer cover to the rear to remove. Figure 6. Removing the computer cover Chapter 2. Installing or replacing hardware...
  • Page 26: Removing And Reinstalling The Front Bezel

    “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to install or replace a PCI card. Your computer has two standard PCI card slots, one PCI Express x1 card slot, and one PCI Express x16 graphics card slot.
  • Page 27 To install or replace a PCI card, do the following: 1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2.
  • Page 28 b. If the PCI card is secured in place by a retaining latch 1 , press the retaining latch to release the PCI card from the latch. Then, grasp the PCI card by the edges and carefully pull it out of the slot. 5.
  • Page 29: Installing Or Replacing A Memory Module

    “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to install or replace a memory module.
  • Page 30: Replacing The Battery

    Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support User Guide...
  • Page 31 This section provides instructions on how to replace the battery. Your computer has a special type of memory that maintains the date, time, and settings for built-in features, such as parallel-port assignments (configuration). A battery keeps this information active when you turn off the computer. The battery normally requires no charging or maintenance throughout its life;...
  • Page 32: Replacing The Power Supply Assembly

    “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the power supply assembly.
  • Page 33: Replacing The Heat Sink And Fan Assembly

    8. Install the four screws to secure the power supply assembly. Note: Use only screws provided by Lenovo. 9. Reconnect the power supply assembly connectors to the system board.
  • Page 34 5. Disconnect the heat sink and fan assembly cable from the microprocessor fan connector on the system board. 6. Pivot the handle 1 to release the heat sink and fan assembly clamp and then disengage the clamp from the plastic retention bracket. Figure 16.
  • Page 35: Replacing The Primary Hard Disk Drive

    “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the primary hard disk drive.
  • Page 36 3. Locate the primary hard disk drive. See Figure 5 on page 13. 4. Disconnect the signal and power cables from the hard disk drive. 5. Press the blue release tab 1 down, slide the hard disk drive cage 2 back, and pivot it outward.
  • Page 37 9. To install a new hard disk drive into the blue bracket, flex the bracket and align pin 1 , pin 2 , pin 3 , and pin 4 on the bracket with the holes in the hard disk drive. Do not touch the circuit board 5 on the bottom of the hard disk drive.
  • Page 38: Replacing The Secondary Hard Disk Drive

    “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the secondary hard disk drive.
  • Page 39 To replace the secondary hard disk drive: 1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2.
  • Page 40 9. To install a new hard disk drive into the blue bracket, flex the bracket and align pin 1 , pin 2 , pin 3 , and pin 4 on the bracket with the holes in the hard disk drive. Do not touch the circuit board 5 on the bottom of the hard disk drive.
  • Page 41: Replacing The Optical Drive

    “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the optical drive.
  • Page 42 1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2. Remove the computer cover. See “Removing the computer cover” on page 16. 3.
  • Page 43: Replacing The Diskette Drive Or Card Reader

    “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the diskette drive or card reader.
  • Page 44 5. Press the release button and slide the diskette drive or card reader out of the front of the computer. Figure 26. Removing the diskette drive or card reader 6. Remove the retainer bracket from the failing diskette drive or card reader and install it on a new diskette drive or card reader.
  • Page 45: Replacing The Front Fan Assembly

    “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the front fan assembly.
  • Page 46: Replacing The Rear Fan Assembly

    “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the rear fan assembly.
  • Page 47 To replace the rear fan assembly: 1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2.
  • Page 48: Replacing The Front Audio And Usb Assembly

    “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the front audio and USB assembly.
  • Page 49 To replace the front audio and USB assembly: 1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2.
  • Page 50: Replacing The Internal Speaker

    “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the internal speaker.
  • Page 51: Replacing The Keyboard

    “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the keyboard. To replace the keyboard: 1.
  • Page 52 Note: Your keyboard might be connected to a PS/2 keyboard connector 1 or a USB connector 2 . Depending on where your keyboard is connected, see “Locating connectors on the rear of your computer” on page 9 or “Locating connectors on the front of your computer” on page 8. Figure 35.
  • Page 53: Replacing The Mouse

    “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the mouse. To replace the mouse: 1.
  • Page 54: Installing Security Features

    6. To update your configuration, see Chapter 4, “Using the Setup Utility,” on page Note: In most areas of the world, Lenovo requires the return of the defective CRU. Information about this will come with the CRU or will come a few days after the CRU arrives.
  • Page 55: Integrated Cable Lock

    See Figure 38. The cable lock also locks the buttons used to open the computer cover. This is the same type of lock used with many notebook computers. You can order a security cable directly from Lenovo by searching on Kensington at: http://www.lenovo.com/support...
  • Page 56: Padlock

    Padlock Your computer is equipped with a padlock loop so that the computer cover cannot be removed when a padlock is installed. Figure 39. Installing a padlock Password protection To deter unauthorized use of your computer, you can use the Setup Utility program to set a password.
  • Page 57 4. Reinstall the computer cover and connect the power cord. See “Completing the parts replacement” on page 45. 5. Restart the computer, leave it on for approximately 10 seconds. Turn off the computer by holding the power switch for approximately five seconds. 6.
  • Page 58 User Guide...
  • Page 59: Chapter 3. Recovery Information

    Chapter 3. Recovery information This chapter will help you get familiar with recovery solutions provided by Lenovo. This chapter explains when and how to use the following recovery methods: v Creating and using recovery media v Performing backup and recovery operations...
  • Page 60: Using Recovery Media

    v To create Product Recovery discs on the Windows Vista operating system, click Start → All Programs → ThinkVantage → Create Product Recovery Media. Then, follow the instructions on the screen. v To create Product Recovery discs on the Windows XP operating system, click Start →...
  • Page 61: Performing Backup And Recovery Operations

    To perform a backup operation using the Rescue and Recovery program on the Windows 7 operating system, do the following: 1. From the Windows desktop, click Start → All Programs → Lenovo ThinkVantage Tools → Enhanced Backup and Restore. The Rescue and Recovery program opens.
  • Page 62: Using The Rescue And Recovery Workspace

    4. Follow the instructions on the screen. v To perform a recovery operation using the Rescue and Recovery program on the Windows Vista operating system or the Windows XP operating system, do the following: 1. From the Windows desktop, click Start → All Programs → ThinkVantage → Rescue and Recovery.
  • Page 63: Creating And Using Rescue Media

    To create a rescue medium on the Windows 7 operating system, do the following: 1. From the Windows desktop, click Start → All Programs → Lenovo ThinkVantage Tools → Enhanced Backup and Restore. The Rescue and Recovery program opens.
  • Page 64: Using Rescue Media

    4. In the Rescue Media area, select the type of rescue media you want to create. You can create a rescue medium using a disc, a USB hard disk drive, or a secondary internal hard disk drive. 5. Click OK and follow the instructions on the screen. v To create a rescue medium on the Windows Vista operating system or the Windows XP operating system, do the following: 1.
  • Page 65: Creating A Recovery Repair Diskette

    Device drivers for factory-installed devices are located in the SWTOOLS\DRIVERS subdirectory on the computer hard disk drive (usually drive C:). The latest device drivers for factory-installed devices are also available at http://www.lenovo.com/ support. Other device drivers are on the software media that come with individual devices.
  • Page 66: Setting A Rescue Device In The Startup Sequence

    4. Open the DRIVERS folder. Within the DRIVERS folder, there are several subfolders named for various devices installed in your computer, such as AUDIO or VIDEO. 5. Open the appropriate device subfolder. 6. Do one of the following: v In the device subfolder, look for a README.txt file or a file with the .txt extension.
  • Page 67: Chapter 4. Using The Setup Utility

    The following types of passwords are available: v User Password v Administrator Password You do not have to set any passwords to use your computer. However, if you decide to set any passwords, read the following sections. © Copyright Lenovo 2008, 2009...
  • Page 68: Password Considerations

    Password considerations A password can be any combination of up to 12 (1 to 12) alphabetic and numeric characters (a-z and 0-9). For security reasons, it is recommended to use a strong password that cannot be easily compromised. A strong password should adhere to the following rules: v Have at least eight characters in length and contain at least one alphabetic character and one numeric character...
  • Page 69: Selecting A Startup Device

    To set the SATA 1, do the following: 1. Start the Setup Utility program (see “Starting the Setup Utility program” on page 59). 2. From the Setup Utility program menu, select Devices → SATA Drives Setup → SATA 1 and press Enter. 3.
  • Page 70: Selecting Or Changing The Startup Device Sequence

    Selecting or changing the startup device sequence To view or permanently change the configured startup device sequence, do the following: 1. Start the Setup Utility program (see “Starting the Setup Utility program” on page 59). 2. Select Startup and read the information displayed on the right side of the screen.
  • Page 71: Chapter 5. Updating System Programs

    Lenovo might make changes and enhancements to the POST/BIOS. When updates are released, they are available as downloadable files at http://www.lenovo.com.
  • Page 72: Updating (Flashing) The Bios From Your Operating System

    Web site. 1. Go to http://www.lenovo.com/support. 2. Locate the Downloadable files for your machine type as follows: a. In the Enter a product field, type your machine type.
  • Page 73 10. The recovery session will take two to three minutes. During this time you will hear a series of beeps. After the update session is completed, there will be no video, the series of beeps will end, and the system will automatically turn off. Immediately remove the disc from the optical drive before the computer completely turns off or remove the diskette from the diskette drive.
  • Page 74 User Guide...
  • Page 75: Chapter 6. Troubleshooting And Diagnostics

    Note: If you cannot correct the problem, have the computer serviced. For a list of service and support telephone numbers, refer to the ThinkCentre Safety and Warranty Guide that comes with your computer or go to the Lenovo Support Web site at http://www.lenovo.com/support/phone.
  • Page 76: Diagnostic Programs

    2. If you are unable to isolate and repair the problem yourself after running the diagnostic programs, save and print the log files created by the diagnostic programs. You will need the log files when you speak to a Lenovo technical support representative.
  • Page 77: Lenovo System Toolbox

    Lenovo troubleshooting center, update system drivers, and view system information. To run the Lenovo System Toolbox program, click Start → All Programs → Lenovo Services → Lenovo System Toolbox. Follow the instructions on the screen. For additional information about running the diagnostic program, refer to the Lenovo System Toolbox help system.
  • Page 78: Pc-Doctor For Dos

    PC-Doctor for DOS You can also download the latest version of the PC-Doctor for DOS diagnostic program from http://www.lenovo.com/support. The PC-Doctor for DOS diagnostic program runs independently of the Windows operating system. Use the PC-Doctor for DOS diagnostic program if you are unable to start the Windows operating system or if the two diagnostic programs preinstalled on your computer have not been successful in isolating a possible problem.
  • Page 79: Non-Optical Mouse

    3. Turn the mouse upside down to look at the lens. a. If there is a smudge on the lens, gently clean the area with a plain cotton-tipped swab. b. If there is debris in the lens, gently blow the debris away from the area. 4.
  • Page 80 6. Blow air carefully into the ball cage 4 to dislodge dust and lint. 7. Look for a buildup of dirt on the plastic rollers 3 inside the ball cage. This buildup usually appears as a stripe running across the middle of the rollers. 8.
  • Page 81: Chapter 7. Getting Information, Help, And Service

    PDF file and you will be guided through the Adobe Reader program installation. 2. The publications are available in other languages on the Lenovo Support Web site at: http://www.lenovo.com/support 3.
  • Page 82: Thinkvantage Productivity Center

    Lenovo Welcome The Lenovo Welcome program introduces you to some innovative built-in features of Lenovo and guides you through a few important setup tasks to help you make the most of your computer. Note: The Lenovo Welcome program is only available on computers preinstalled with the Windows 7 operating system from Lenovo.
  • Page 83: Help And Service

    For instructions on using the diagnostic programs, see “Diagnostic programs” on page 68. Lenovo maintains pages on the World Wide Web where you can get the latest technical information and download device drivers and updates. To access these pages, follow the instructions at: http://www.lenovo.com/support...
  • Page 84: Using Other Services

    Note: Phone numbers are subject to change without notice. If the number for your country or region is not provided, contact your Lenovo reseller or Lenovo marketing representative. If possible, be at your computer when you call. Have the following information...
  • Page 85: Appendix. Notices

    Web sites. The materials at those Web sites are not part of the materials for this Lenovo product, and use of those Web sites is at your own risk.
  • Page 86: Television Output Notice

    Macrovision Corporation. Reverse engineering or disassembly is prohibited. Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo The Lenovo logo...
  • Page 87: Index

    35 memory module 21 diskette, creating and using a recovery repair 56 PCI card 18 documentation, using 75 security features 46 drivers, device 46 internal drives 1 DVI monitor connector 10 internal speaker, replacing 42 © Copyright Lenovo 2008, 2009...
  • Page 88 (POST) 63 Productivity Center, ThinkVantage 74 programs, updating system 63 protection, password 48 purchasing additional services 76 Lenovo System Toolbox 69 Lenovo ThinkVantage Toolbox 68 Lenovo ThinkVantage Tools 73 Lenovo Welcome 5, 74 locating components 11 rear connectors 9...
  • Page 89 software overview 5 solving recovery problems 58 starting the Setup Utility program 59 startup device 61 sequence, changing 62 temporary, selecting 61 static-sensitive devices, handling 15 system management 2 programs 63 system board connectors 12 identifying parts 12 location 12 memory module 21 television output notice 78 temporary startup device 61...
  • Page 90 User Guide...
  • Page 92 Part Number: 89Y0418 Printed in USA (1P) P/N: 89Y0418...

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