Samsung WB100 User Manual page 110

Before contacting a service center
Situation Suggested remedies
• Make sure that the camera is correctly
connected to the TV with the A/V cable.
The TV does not
display your photos
• Make sure that your memory card
contains photos.
• Make sure that the USB cable is
connected correctly.
Your computer does
• Make sure that your camera is switched
not recognize your
on.
camera
• Make sure that you are using a supported
operating system.
Your computer
The file transmission may be interrupted by
disconnects the
static electricity. Disconnect the USB cable
camera while
and connect it again.
transferring files
Videos may not play on some video player
Your computer cannot programs. To play video files captured with
play videos your camera, install and use the Intelli-studio
program on your computer. (p. 86)
Situation
Intelli-studio is not
functioning properly
Your TV or computer
cannot display photos
and videos that are
stored on an SDXC
memory card.
Your computer does
not recognize an SDXC
memory card.
109
Appendixes
Suggested remedies
• End Intelli-studio and restart the program.
• You cannot use Intelli-studio on
Macintosh computers.
Make sure that PC Software is set to
•
On in the settings menu. (p. 95)
• Depending on your computer's
specifications and environment, the
program may not launch automatically. In
this case, click Start → All Programs →
SAMSUNG → Intelli-studio →
Intelli-studio on your computer.
SDXC memory cards use the exFAT file
system. Ensure that the external device is
compatible with the exFAT file system before
connecting the camera to the device.
SDXC memory cards use the exFAT file
system. To use SDXC memory cards on
a Windows XP computer, download and
update the exFAT file system driver from the
Microsoft website.