Lexmark C520 Service Manual page 27

5022-xxx
Service error codes and paper jam messages (continued)
Error code
230.04
230.05
230.21
241.03
241.04
2-12
Service Manual
Description
During duplex printing, the input
sensor is made while the previous
page is still in the aligner.
Possible causes:
• Defective input sensor
• Faulty system card
During duplex printing, the input
sensor is not made.
Possible causes:
• Obstructed duplex path
• Defective input sensor
• Faulty system card
• Faulty duplex drive
Duplex motor stalled.
Possible causes:
• Obstructed duplex path
• Defective duplex motor
• Faulty system card
While feeding from tray 1, the input
sensor does not break.
Possible causes:
• Incorrect media setting
• Incorrect paper loading
• Incorrect media restraint setting
• Paper tray failure
• Paper pick mechanism failure
While feeding from tray 1, the input
sensor is made while the previous
page is still in aligner.
Possible causes:
• Incorrect media setting
• Incorrect paper loading
• Incorrect media restraint setting
• Paper tray failure
• Paper pick mechanism
Action
• If clearing a paper jam does not fix the problem,
go to "Input sensor service check" on
page 2-52.
• Check for anything in the duplex paper path that
might cause the paper to jam. This includes the
paper guides in tray 1.
• If clearing the paper jam does not fix the
problem and the paper is fan-folded, replace the
front access assembly. See
assembly removal" on page
• If clearing a paper jam does not fix the problem,
go to "Input sensor service check" on
page 2-52.
• Check for anything in the duplex paper path that
might cause the paper to jam. This includes the
paper guides in tray 1.
• If clearing a paper jam does not fix the problem,
go to "146.xx—Motor (duplex) error service
check" on page 2-36.
• Ensure proper media is set for the type of paper
used.
• Fan media, and stack it flat in the tray or MPF.
• Properly set media restraints in paper tray.
• Check the pick arm rolls (tires) and replace if
worn.
• Replace the paper tray.
• Replace the paper pick mechanism. See
pick mechanism assembly removal" on
page 4-68.
• Ensure the proper media is set for the type of
paper used.
• Fan media, and stack it flat in the tray or MPF.
• Properly set media restraints in paper tray.
• Check the pick arm rolls (tires) and replace if
worn.
• Replace the paper tray.
• Replace the paper pick mechanism. See
pick mechanism assembly removal" on
page 4-68.
"Front door
4-55.
"Paper
"Paper