Solving General Printing Problems - Samsung ML-2010 User Manual

For problems with the operation of your printer, refer to the table for suggested
solutions.
Problem
The Printer The printer is not
does not print. receiving power.
The printer is not
selected as the default
printer.
Check the printer for
the following:
• The printer cover is
• Paper is jammed.
• No paper is loaded.
• The toner cartridge
• The installed toner
The printer may be in
Manual Feed mode.
The connection cable
between the computer
and the printer is not
connected properly.
The connection cable
between the computer
and the printer is
defective.
The port setting is
incorrect.
The printer may be
configured incorrectly.

Solving General Printing Problems

Possible Cause
not closed.
is not installed.
cartridge is the
wrong toner
cartridge.
Solution
Check the power cord connections. Check
the power switch and the power source.
Select your printer in the printer folder in
Windows as your default printer.
After locating the problem, clear it.
• Close the door.
• Clear the paper jam. See "Clearing
Paper Jams" on page 5.6.
• Load paper. See "Loading Paper" on
page 2.7.
• Install the toner cartridge. See
"Installing the Toner Cartridge" on
page 2.4.
If the problem persists, contact your
service representative.
Add paper to the tray and press the
Cancel button on the printer's control
panel to begin printing.
Disconnect the printer cable and
reconnect it.
If possible, attach the cable to another
computer that is working properly and
print a job. You can also try using a
different printer cable.
Check the Windows printer setting to
make sure that the print job is sent to the
correct port (for example, LPT1). If the
computer has more than one port, make
sure that the printer is attached to the
correct one.
Check the printer properties to ensure
that all print settings are correct.
S
OLVING
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ROBLEMS