Other Information; Troubleshooting - ViewSonic VT3255LED User Manual

Other Information

Troubleshooting

Please contact ViewSonic service team directly if you have questions, service needs, or require technical
assistance related on the use of your television.
Contact ViewSonic Service Team at:
http://www.ViewSonic.com
Or call our service team:
United States 1-800-688-6688
Canada 1-866-463-4775
Problem
No power
No picture
Strange color, light color,
or color misalignment
No sound
Possible Solution
• Make sure the AC power cord is properly connected to the wall outlet.
• Plug another electrical device (like a radio) to the power outlet to
verify that the outlet is supplying the proper voltage.
• The TV station may be experiencing problems. Try another channel.
• The Cable TV signal may be scrambled or encoded. Please contact
your local cable operator.
• Make sure that the cable connection to other components are properly
installed.
• Make sure that setup has been done correctly after connections.
• Make sure the correct input is selected and the input signal is
compatible.
• Ensure that the video cable is securely connected.
• The picture may appear dim in a brightly lit room.
• Adjust the display settings.
• Check the input signal setting.
• Check your audio connections to other components are properly
installed.
MUTE button may have been pressed, try pressing this button
• The
again.
• Check your audio settings, your TV audio may be set to minimum.
• Press VOL + on the remote control.
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