Troubleshooting Sync Connection Problems - HTC Touch Sprint Getting Started Manual

1. In ActiveSync on the device, tap Menu > Options.
2. Select the check box for any items you want to
synchronize. If you cannot select a check box, you might
have to clear the check box for the same information
type elsewhere in the list.
3. To change synchronization settings for an information
type, for instance, E-mail, select it and tap Settings. You
can then set the download size limit, specify the time
period of information to download, and more.
Some information types such as Favorites, Files and Media
cannot be selected in ActiveSync Options on your device. You
can only select or clear these items from your PC's Windows
Mobile Device Center or ActiveSync.
A PC can have sync partnerships with many different
Notes: Windows Mobile powered devices, but a device can have
sync partnerships with at most two PCs only. To ensure that
your device will synchronize properly with both PCs, set up
the second PC using the same synchronization settings you
used on the first PC.
Outlook email can be synchronized with only one computer

Troubleshooting Sync Connection Problems

When the PC is connected to the Internet or a local network, in
some cases the PC may disconnect the connection with your
device in favor of the Internet or network connection.
If this happens, tap Start > Settings > Connections tab > USB to PC,
and then clear the Enable advanced network functionality check
box. This makes your PC utilize a serial USB connection with your
device.
The USB to PC (
serial USB connection is used.
Section 5: Synchronizing Information With Your Computer
) icon appears on the Today Screen when a
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