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Troubleshooting
Q. I tried to read my Voice Mail (or use a paging service, a calling card, etc.)
but nothing happened.
A. You have probably turned OFF the Scratchpad tones. Place your call, enter the
access numbers when prompted by the recording, then press
To avoid this problem in the future, follow the directions on page 83 to turn
the Scratchpad tones ON.
Q. I tried to place a calling card call using the internal Phone Book, but it
didn't work.
A. You may have turned OFF your Scratchpad tones. Follow the directions on
page 83 to turn the Scratchpad tones ON.
Check that you stored your calling card information in the correct order, and make
sure the groups of numbers are separated by pauses. The easiest way to correct the
sequence may be to start from scratch. Follow the instructions on page 58, enter
your calling card information again and store it in the same memory location as
your previous attempt.
Also keep in mind that when using your calling card, you must enter the number
you are calling with the area code, but without the initial "1." Check with your
long distance carrier for details on using your calling card.
Q. My phone was stolen. What should I report and to whom?
A. Report a stolen phone to the police and to your cellular service provider
(the company that sends you your monthly cellular service bills).
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