Chapter 6 Troubleshooting; Problems Using The Epson Scanning Utilities - Epson ES-300C User Manual

Chapter 6
Troubleshooting
If you have problems using the EPSON Scanning Utilities, or
with the quality of your printed or scanned images, check the
two sections in this chapter for possible solutions.

Problems Using the EPSON Scanning Utilities

When you select a TWAIN data source, EPSON Scanners is not
listed.
Either the EPSON Scanning Utilities were not installed or they
were not installed correctly. Reinstall the EPSON Scanning
Utilities; see Chapter 1 for instructions.
Nothing happens when you select Acquire.
Make sure your scanner is turned on and the cables are
connected properly.
EPSON Scanners may not be selected as the TWAIN data
source in your application. You'll usually find the Select
TWAIN Source option under the File menu in your application.
If you are running Windows 3.1, you may not have restarted it
after you installed the EPSON Scanning Utilities. Restart
Windows 3.1 and try again.
The EPSON TWAIN data source file, or the SCSI support
software may not be installed correctly. Reinstall the EPSON
Scanning Utilities from your installation diskettes; see
Chapter 1 for instructions.
Troubleshooting 6-1