You can recover the factory default software (refresh your PC),
while the computer will attempt to back up your data using the
utilities stored on your computer's internal storage drive:
TECHNICAL NOTE: Your data will be copied into the backup folder.
All of the data will be moved to this folder during the recovery
process, however the current directory structure will be retained.
1
From the Start or Desktop screen, move your pointer over the
upper or lower right corner of the screen.
2
When the Windows
Charm.
3
Click Change PC Settings.
The PC settings window appears.
(Sample Image) PC settings screen
4
Click General.
5
Scroll down to "Refresh your PC without affecting your files,"
and click Get Started.
Recovering the Internal Storage Drive
®
Charms appear click the Settings (
Getting Started
57
)