Samsung HT-E8200 User Manual page 59

Symptom
AllShare Play function
I can see folders shared
through AllShare Play,
but I cannot see the files.
Video is played
intermittently.
The AllShare Play
connection between the TV
and PC is unstable.
BD-LIVE
I cannot connect to the
BD-LIVE server.
When using the BD-LIVE
service, an error occurs.
| NOTE |
\ When the factory default settings are restored, all stored user BD data will be deleted.
Hereby, Samsung Electronics, declares that this Home Cinema System is in compliance with the essential
requirements and other relevant provisions of Directive 1999/5/EC.
The official Declaration of Conformity may be found at http://www.samsung.com, go to Support > Search
Product Support and enter the model name.
This equipment may be operated in all EU countries.
In France, this equipment may only be used indoors.
• AllShare Play shows only files corresponding to the Photo, Music, and Movie categories.
Files that do not correspond to these categories may not be displayed.
• Check if the network is stable.
• Check if the network cable is properly connected and if the network is not overloaded.
• The wireless connection between the server and the product is unstable.
Check the connection.
• IP address under the same subnetwork should be unique, otherwise IP collision can
results in such a phenomenon.
• Check if you have a firewall enabled.
If so, disable the firewall function.
• Test whether the network connection is successful by using the Network Status function.
• Check whether a USB memory device is connected to the product.
• The memory device must have at least 1GB of free space to accommodate the BD-LIVE
service.
You can check the available size in BD Data Management. (See page 53)
• See if the BD-LIVE Internet Connection option is set to Allow(All).
• If all above fails, contact the contents provider or update to the latest firmware.
• The memory device must have at least 1GB of free space to accommodate the BD-LIVE
service.
You can check the available size in BD Data Management. (See page 53)
Check/Remedy
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English