Troubleshooting - Honeywell HW4000L - Portable Generator Owner's Manual

TROUBLESHOOTING

ANYONE using or servicing this generator must read, understand, and follow all safety and operation instructions pro-
vided in the product manual. Failure to closely follow these instructions can result in circumstances leading to death,
serious injury, and property damage.
NOTE:
For all customer service inquiries, call 1-888-HWHELP1 (494-3571) or visit www.honeywellgenerators.com.
PROBLEM
Engine will not start or
starts and runs rough
Engine suddenly stops
No power at AC
receptacle
TABLE 6. Troubleshooting — Probable Causes and Solutions
HW4000/HW4000L Portable Electrical Generator Owner's Manual
Using a generator indoors CAN KILL YOU IN MINUTES.
Generator exhaust contains carbon monoxide. This is a poi-
son you cannot see or smell.
NEVER use inside a home
or garage, EVEN IF doors
and windows are open.
PROBABLE CAUSE
No fuel.
Stale fuel.
No or low engine oil.
Spark plug wire (cap) disconnected.
Faulty/bad spark plug.
Fuel not reaching carburetor.
Dirty air filter.
Dirty spark arrestor screen.
No fuel.
No or low engine oil.
Electrical overload on generator.
Poor connection or defective cord.
Connected electrical appliance/
equipment is defective.
Only use OUTSIDE and far
away from windows, doors, and
vents.
Add fuel (page 21).
Drain fuel tank; fill with fresh fuel (page 26).
Add engine oil (page 18).
Install spark plug cap over spark plug.
Check/replace spark plug (page 23).
Clean fuel sediment cup (page 23).
Clean or replace air filter (page 21).
Clean spark arrestor screen (page 24).
Add fuel (page 21).
Add engine oil (page 18).
Check all circuit breakers for "tripped' position. If the
master circuit breaker is tripped, reduce the load on the
Twist-Lock (NEMA L14-30R) outlet. If a duplex outlet
breaker is tripped, reduce the load on the duplex (NEMA
5-20R) outlet above the breaker, wait several minutes for
the breaker to cool, and then push to reset.
Check cord connection. Replace defective cord.
Check electrical appliance/equipment for defects. Dis-
connect defective appliance/equipment from the genera-
tor. Have appliance serviced by qualified repair facility.
www.honeywellgenerators.com
SOLUTION
27