Power Problems
If the power light is off — The computer is in
hibernate mode, turned off, or is not receiving
power.
•
Press the power button. The computer
resumes normal operation if it is off or in
hibernate mode.
•
Reseat the AC adapter cable into the
power connector on the computer and the
electrical outlet.
•
If the computer is plugged into a power strip,
ensure that the power strip is plugged into
an electrical outlet and that the power strip
is turned on.
•
Temporarily bypass power protection
devices, power strips, and power extension
cables to verify that the computer turns on
properly.
•
Ensure that the electrical outlet is working
by testing it with another device, such as
a lamp.
•
Check the AC adapter cable connections.
If the AC adapter has a light, ensure that the
light on the AC adapter is on.
•
If the problem persists, contact Dell (see
"Contacting Dell" on page 69).
If the power light is solid white and the
computer is not responding — The display may
not be responding.
•
Press the power button until the computer
turns off and then turn it back on.
•
If the problem persists, contact Dell (see
"Contacting Dell" on page 69).
If the power light is solid amber — The
computer is in sleep/standby mode or there
might be a problem with the system board or the
power supply.
•
Press a key on the keyboard, move the
connected mouse, or press the power button
to resume normal operation.
Solving Problems
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