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Dell Precision M6400 Setup And Quick Reference Manual

Setup and quick reference guide
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See also: Service Manual , Setup and Features Information
Dell Precision™ M6400
Setup and Quick Reference Guide
This guide provides a features overview, specifications, and quick setup,
software, and troubleshooting information for your computer. For more
information about your operating system, devices, and technologies, see
the Dell Technology Guide at support.dell.com.
Model PP08X
w w w . d e l l . c o m | s u p p o r t . d e l l . c o m

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  • Page 1 For more information about your operating system, devices, and technologies, see the Dell Technology Guide at support.dell.com. Model PP08X w w w . d e l l . c o m | s u p p o r t . d e l l . c o m...

  • Page 2: Macrovision Product Notice

    Catcher, and DellConnect are trademarks of Dell Inc.; Bluetooth is a registered trademark owned by Bluetooth SIG, Inc., and is used by Dell under license; Intel is a registered trademark, and Core is a trademark of Intel Corporation in the U.S. and other countries; Microsoft, Windows, Windows Vista, and the Windows Vista start button logo are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries.

  • Page 3: Table Of Contents

    ..... . Battery Removal Wireless Switch and Dell™ Wi-Fi Catcher™ .....
  • Page 4 ..Using Dell Factory Image Restore ..Using the Dell™ Operating System Media Finding Information ....
  • Page 5 Before You Call ..... Contacting Dell Index .......
  • Page 6 Contents...

  • Page 7: About Your Computer

    About Your Computer Front View camera (optional) and microphone (2) display latch (2) display fingerprint swipe/FIPS reader power button USB 2.0 and eSATA connector About Your Computer...

  • Page 8: Back View

    DisplayPort network connector (RJ-45) ExpressCard slot 11 wireless switch and Wi-Fi Catcher™ keyboard network locator button 13 wireless smartcard reader track stick 15 track stick buttons (3) display latch release 17 touch pad/jog shuttle touch pad buttons (3) 19 keyboard status lights device status lights 21 speakers (2) Back View...

  • Page 9: Battery Removal

    Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell. The battery is designed to work with your Dell™ computer. Do not use a battery from other computers with your computer.

  • Page 10: Wireless Switch And Dell™ Wi-Fi Catcher™ Network Locator

    Wireless Switch and Dell™ Wi-Fi Catcher™ Network Locator wireless switch icon Dell Wi-Fi Catcher Network Locator icon Use the wireless switch to enable or disable wireless network devices and the Wi-Fi Catcher Network Locator to locate networks. For information about connecting to the Internet, see "Connecting to the Internet"...

  • Page 11: Setting Up Your Computer

    Setting Up Your Computer Quick Setup CAUTION: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer. CAUTION: The AC adapter works with electrical outlets worldwide. However, power connectors and power strips vary among countries. Using an incompatible cable or improperly connecting the cable to the power strip or electrical outlet may cause fire or equipment damage.
  • Page 12 2 Connect the network cable. 3 Connect USB devices, such as a mouse or keyboard. 4 Connect IEEE 1394 devices, such as a DVD player. 5 Open the computer display and press the power button to turn on the computer. Setting Up Your Computer...
  • Page 13 NOTE: It is recommended that you turn on and shut down your computer at least once before you install any cards or connect the computer to a docking device or other external device, such as a printer. 6 Connect to the Internet. See "Connecting to the Internet" on page 14 for more information.

  • Page 14: Connecting To The Internet

    NOTE: If you cannot connect to the Internet, see the Dell Technology Guide. If you have successfully connected in the past, the ISP might have a service outage. Contact your ISP to check the service status, or try connecting again later.

  • Page 15: Transferring Information To A New Computer

    5 Follow the instructions on the screen and use the setup information provided by your ISP to complete the setup. Transferring Information to a New Computer ® ® Microsoft Windows Vista Operating System 1 Click the Windows Vista Start button , and then click Transfer files and settings→...
  • Page 16 To prepare a new computer for the file transfer: 1 Open the Files and Settings Transfer Wizard: click Start→ All Programs→ Accessories→ System Tools→ Files and Settings Transfer Wizard. 2 When the Files and Settings Transfer Wizard welcome screen appears, click Next.
  • Page 17 Running the Files and Settings Transfer Wizard Without the Operating System Media To run the Files and Settings Transfer Wizard without the Operating System media, you must create a wizard disk that will allow you to create a backup image file to removable media. To create a wizard disk, use your new computer with Windows XP and perform the following steps: 1 Open the Files and Settings Transfer Wizard: click Start→...
  • Page 18 #154781 (What Are The Different Methods To Transfer Files From My Old ® ® Computer To My New Dell™ Computer Using the Microsoft Windows Operating System?). NOTE: Access to the Dell™ Knowledge Base document may not be available in certain countries. Setting Up Your Computer...

  • Page 19: Specifications

    Specifications NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click Start→ Help and Support and select the option to view information about your computer. Processor ® Processor types Intel Core™ 2 Duo Intel Core 2 Duo Extreme Edition Intel Core 2 Duo Quad Core Intel Core 2 Duo Extreme Edition Quad Core...
  • Page 20 PC Card NOTE: The PC Card slot is designed only for PC Cards. It does NOT support ExpressCards. CardBus controller Ricoh R5C847 PC Card connector one (supports one Type I or Type II card) Cards supported 3.3 V and 5 V PC Card connector size 80 pins ExpressCard...
  • Page 21 Smart Card (continued) Interface speed 9600–115,200 BPS EMV level level 1 certified WHQL certification PC/SC Ports and Connectors Audio microphone connector, stereo headphone/speakers connector Mini-Card one dedicated half Mini-Card slot for WLAN one dedicated full Mini-Card slot for WWAN (Mobile Broadband) one dedicated full Mini-Card slot for WPAN ®...
  • Page 22 Video Video type: Discrete Data bus PCI-Express video x16 Video controller nVIDIA Quadro FX 3700M or NVIDIA Quadro FX 2700M Video memory 512MB for NVIDIA Quadro FX 2700M or 1GB for nVIDIA Quadro FX 3700M Video output 15-pin video connector and dual-mode DisplayPort connector Audio Audio type...
  • Page 23 Display (continued) Dimensions: Height: WXGA+/WUXGA (CCFL) 245mm (9.64 inches) WUXGA (LED) 248mm (9.76 inches) Width (WXGA+/WUXGA) 383mm (15.08 inches) Diagonal 432mm (17.0 inches) Maximum resolutions: WXGA+ (CCFL) 1440 x 900 at 262 K colors WUXGA (CCFL) 1930 x 1200 at 262 K colors WUXGA (LED) 1930 x 1200 at 16.7 M colors Operating angle...
  • Page 24 Keyboard Number of keys in United States: 101 keys in United Kingdom: 102 keys in Brazil: 104 keys in Japan: 105 keys Layout QWERTY/AZERTY/Kanji Touch Pad Resolution: X Axis 57.52 units per mm Y Axis 78.12 units per mm Active Area X Axis 80.0 mm Y Axis...
  • Page 25 AC Adapter Input voltage 100–240 VAC Input current (maximum) 2.5 A/3.5 A Input frequency 50–60 Hz Output current 6.7 A/ 10.8 A Output power 130 W/ 210 W or higher Output voltage 19.5 VDC Dimensions: Height 100 mm (3.94 in) Width 44 mm (1.73 in) Depth...
  • Page 26 Environmental Temperature range: Operating 0° to 35°C (32° to 95°F) Storage –40° to 65°C (–40° to 149°F) Relative humidity (maximum): Operating 10% to 90% (noncondensing) Storage 5% to 95% (noncondensing) Maximum vibration (using a random-vibration spectrum that simulates user environment): Operating 0.66 Grms (2-600 Hz) Storage...

  • Page 27: Troubleshooting Tips

    Always unplug your computer from the electrical outlet before opening the cover. NOTE: For detailed troubleshooting information, including responding to system messages, see your Service Manual on support.dell.com. Using the Hardware Troubleshooter 1 Click the Windows Vista Start button , and click Help and Support.
  • Page 28 • Ensure that the processor power cable is securely connected to the system board power connector (see your Service Manual at support.dell.com). • Ensure that the main power cable and the front panel cable are securely connected to the system board connector.

  • Page 29: Memory Problems

    Run the Dell Diagnostics (see "Dell Diagnostics" on page 31). Lockups and Software Problems NOTE: The procedures in this document were written for the Windows default view, so they may not apply if you set your Dell computer to the Windows Classic view. Troubleshooting Tips...
  • Page 30 The computer does not start up N S U R E T H A T T H E P O W E R C A B L E I S F I R M L Y C O N N E C T E D T O T H E C O M P U T E R A N D T O T H E E L E C T R I C A L O U T L E T A program stops responding N D T H E P R O G R A M...

  • Page 31: Dell Technical Update Service

    2 Ensure that the Show icon on the taskbar option is checked. NOTE: If the Dell Support Utility is not available from the Start menu, go to support.dell.com and download the software. For more information about the Dell Support Utility, click the question mark (?) at the top of the Dell Support screen.
  • Page 32 Starting the Dell Diagnostics From the Dell Drivers and Utilities Media NOTE: The Dell Drivers and Utilities media is optional and may not ship with your computer. 1 Insert the Drivers and Utilities media.

  • Page 33: Reinstalling Software

    Reinstalling Software Drivers Identifying Drivers If you experience a problem with any device, identify whether the driver is the source of your problem and, if necessary, update the driver. Windows XP: 1 Click Start→ Control Panel. 2 Under Pick a Category, click Performance and Maintenance, and click System.

  • Page 34: Reinstalling Drivers And Utilities

    NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities media provide approved drivers for Dell™ computers. If you install drivers obtained from other sources, your computer might not work correctly. Returning to a Previous Device Driver Version Windows XP: 1 Click Start→...
  • Page 35 Drivers and Utilities media and click Finish to restart the computer. 4 When you see the Windows desktop, reinsert the Drivers and Utilities media. 5 At the Welcome Dell System Owner screen, click Next. NOTE: The Drivers and Utilities program displays drivers only for hardware that came installed in your computer.

  • Page 36: Restoring Your Operating System

    • If you received a Dell Operating System media with your computer, you can use it to restore your operating system. However, using the Operating System media also deletes all data on the hard drive. Use the disc only if System Restore did not resolve your operating system problem.
  • Page 37 NOTICE: Make regular backups of your data files. System Restore does not monitor your data files or recover them. NOTE: The procedures in this document were written for the Windows default view, so they may not apply if you set your computer to the Windows Classic view. Starting System Restore Windows XP: NOTICE:...

  • Page 38: Using Dell Factory Image Restore

    Using Dell Factory Image Restore permanently deletes all data on the hard drive and removes any programs or drivers installed after you received your computer. If possible, back up the data before using these options. Use Dell Factory Image Restore only if System Restore did not resolve your operating system problem.

  • Page 39: Using The Dell™ Operating System Media

    Depending upon your configuration, you may need to select Dell Factory Tools, then Dell Factory Image Restore. The Dell Factory Image Restore welcome screen appears. 6 On the Dell Factory Restore Image welcome screen, click Next. The Confirm Data Deletion screen appears. NOTICE: If you do not want to proceed with Factory Image Restore, click Cancel.
  • Page 40 To reinstall Windows, you need the Dell™ Operating System media and the Dell Drivers and Utilities media. NOTE: Dell Drivers and Utilities media contains drivers that were installed Dell Drivers and Utilities media during the assembly of the computer. Use the load any required drivers.

  • Page 41: Finding Information

    DVD that may have shipped with your NOTE: Drivers and documentation updates computer. can be found at support.dell.com. Operating System Media Reinstall your operating system The Operating System media is a CD or DVD that may have shipped with your computer.
  • Page 42 • How to configure system settings can be found at support.dell.com. • How to troubleshoot and solve problems Dell Technology Guide • About your operating system The Dell Technology Guide is available at • Using and maintaining devices support.dell.com. • Understanding technologies such as ®...

  • Page 43: Getting Help

    1 See "Tips" on page 27 for information and procedures that pertain to the problem your computer is experiencing. 2 See "Dell Diagnostics" on page 31 for procedures on how to run Dell Diagnostics. 3 Fill out the "Diagnostics Checklist" on page 48.

  • Page 44: Technical Support And Customer Service

    Dell's support service is available to answer your questions about Dell™ hardware. Our support staff uses computer-based diagnostics to provide fast, accurate answers. To contact Dell's support service, see "Before You Call" on page 47, and then see the contact information for your region or go to support.dell.com. DellConnect™...

  • Page 45: Autotech Service

    "Contacting Dell" on page 49. Automated Order-Status Service To check on the status of any Dell products that you have ordered, you can go to support.dell.com, or you can call the automated order-status service. A recording prompts you for the information needed to locate and report on your order.

  • Page 46: Product Information

    If you need information about additional products available from Dell, or if you would like to place an order, visit the Dell website at www.dell.com. For the telephone number to call for your region or to speak to a sales specialist, see "Contacting Dell"...

  • Page 47: Before You Call

    Service Tag (located on the back or bottom of your computer). Remember to fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 48). If possible, turn on your computer before you call Dell for assistance and call from a telephone at or near the computer. You may be...
  • Page 48 Address: Phone number: Service Tag (bar code on the back or bottom of the computer): Express Service Code: Return Material Authorization Number (if provided by Dell support technician): Operating system and version: Devices: Expansion cards: Are you connected to a network? Yes No...

  • Page 49: Contacting Dell

    To contact Dell for sales, technical support, or customer service issues: 1 Visit support.dell.com, and verify your country or region in the Choose A Country/Region drop-down menu at the bottom of the page. 2 Click Contact Us on the left side of the page, and select the appropriate service or support link based on your need.
  • Page 50 Getting Help...

  • Page 51: Index

    Index Dell Factory Image Restore, 38 Dell Technology Guide, 42 battery removal, 9 Dell Wi-Fi Catcher Network Locator, 10 DellConnect, 44 diagnostics connecting Dell, 31 AC adapter, 11 documentation, 41 IEEE 1394 devices, 12 Dell Technology Guide, 42 Internet, 14...
  • Page 52 Wi-Fi Catcher Network Files and Settings Transfer Locator, 10 Wizard, 15 wireless switch, 10 finding information, 41 operating system Internet Dell Factory Image Restore, 38 connecting, 14 media, 39 setting up, 14 reinstalling, 41 Wi-Fi Catcher Network System Restore, 36 Locator, 10...
  • Page 53 43 contacting Dell, 49 safety information, 41 DellConnect, 44 Service Manual, 42 online services, 44 regional, 44 Service Tag, 41 technical support and customer setup service, 44 computer, 11 support information, 41 Internet, 14 quick setup, 11 System Restore, 36...
  • Page 54 Wi-Fi Catcher Network Wizard, 15 Locator, 10 Program Compatibility wizard, 30 Windows License label, 42 Windows Vista Dell Factory Image Restore, 38 Device Driver Rollback, 34 Program Compatibility wizard, 30 reinstalling, 41 returning to a previous device driver version, 34...

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