Troubleshooting - Toshiba SBX4250KN User Manual

Troubleshooting

Problem:
The unit does not switch on.
No sound from the sound bar
No sound from the subwoofer
Remote control does not work
properly
SBX4250KN_IB_V1_R13.indd 17
Solution:
Make sure it is plugged in.
Press the STANDBY/ON button located on the top of the
Sound Bar, and check to see if the STANDBY/ON indicator
turns off.
Turn the subwoofer power switch to ON.
Press the VOL button of the Sound Bar.
Ensure the source you have selected is outputting audio. If
you are using "audio out" from your TV, please ensure your
TV is configured to output audio (see TV's menu settings).
Ensure your audio connections are properly made (check
that you don't have any loose connections).
Ensure you have selected the correct source (input) - the
display of the Sound Bar will shown the currently-selected
source (input).
Press the MUTE button on the remote control to ensure the
sound bar is not muted.
Move the subwoofer closer to the Sound Bar.
Ensure the subwoofer is turned on. Turn the subwoofer
power switch to ON.
Press the WIRELESS LINK button on the back of the
subwoofer to re-link the subwoofer with the Sound Bar.
Check the following:
The batteries are inserted correctly.
The batteries are fresh.
The remote control is pointed directly at the remote sensor
of the unit.
The remote control is not being used from too far a distance
from the unit.
Nothing is obstructing remote sensor (located on front of
the unit).
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2012/6/26 14:21:45