Toshiba R930-BT9300 User Manual

Toshiba R930-BT9300 User Manual

Portege r930-bt9300
Table of Contents

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Portégé
User's Guide
If you need assistance:
Technical support is available online at Toshiba's Web site at
support.toshiba.com
many commonly asked technical questions plus many
downloadable software drivers, BIOS updates, and other
downloads.
For more information, see
page 150
®
R930 Series
At this Web site, you will find answers for
in this guide.
"If Something Goes Wrong" on
GMAD00298010
05/12

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Summary of Contents for Toshiba R930-BT9300

  • Page 1 R930 Series User’s Guide If you need assistance: ❖ Technical support is available online at Toshiba’s Web site at support.toshiba.com At this Web site, you will find answers for many commonly asked technical questions plus many downloadable software drivers, BIOS updates, and other downloads.
  • Page 2 TOSHIBA AMERICA INFORMATION SYSTEMS, INC. (“TOSHIBA”), ITS AFFILIATES AND SUPPLIERS DO NOT WARRANT THAT OPERATION OF THE PRODUCT WILL BE UNINTERRUPTED OR ERROR FREE. YOU AGREE THAT TOSHIBA,...
  • Page 3 Only Peripherals complying with the FCC Class B limits may be attached to this equipment. Operation with noncompliant peripherals or peripherals not recommended by Toshiba is likely to result in interference to radio and TV reception. Shielded cables must be used between the external devices and the computer's ports.
  • Page 4: Wireless Interoperability

    Cet appareil numérique de la classe B est conformé à la norme NMB-003 du Canada. Wireless Interoperability The TOSHIBA Wireless LAN Mini PCI Card products are designed to be interoperable with any wireless LAN product that is based on Direct Sequence Spread Spectrum (DSSS) radio technology, and is compliant to: ❖...
  • Page 5: Wireless Lan And Your Health

    The radiated output power of the TOSHIBA Wireless LAN Mini PCI Card is far below the FCC radio frequency exposure limits. Nevertheless, the TOSHIBA Wireless LAN Mini PCI Card shall be used in such a manner that the potential for human contact during normal operation is minimized. The antenna(s) used for this transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
  • Page 6 Canada – Industry Canada (IC) This device complies with RSS 210 of Industry Canada. The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF field in excess of Health Canada limits for the general population;...
  • Page 7 This Directive applies to EU member countries only and does not apply to end users in other countries such as the United States. Although the initial emphasis is in Europe, Toshiba is already working with design engineers, suppliers, and other partners to determine appropriate worldwide product life cycle planning and end-of-life strategies for our products.
  • Page 8 VCCI Class B Information Taiwan Article 14 Unless approved, for any model accredited low power radio frequency electric machinery, any company, trader or user shall not change the frequency, increase the power or change the features and functions of the original design.
  • Page 9 2. If this equipment causes RF interference to other radio stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. 3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations. 2. Indication The indication shown below appears on this equipment.
  • Page 10: Device Authorization

    3. TOSHIBA Direct PC Monday – Friday: 10:00 – 17:00 Toll Free Tel: 0120-15-1048 Direct Dial: 03-3457-4850 Fax: 03-3457-4868 Device Authorization This device obtains the Technical Regulation Conformity Certification and the Technical Conditions Compliance Approval, and it belongs to the...
  • Page 11 France: Restricted frequency band: only channels 1 to 7 (2400 MHz and 2454 MHz respectively) may be used outdoors in France. Please contact A.R.T. (http://www.art-telecom.fr) for applicable procedures to follow. Bande de fréquence restreinte: seuls les canaux 1- 7 (2400 et 2454 MHz respectivement) doivent être utilisés endroits extérieur en France.
  • Page 12: Bluetooth Wireless Technology Interoperability

    Always use Bluetooth cards from TOSHIBA in order to enable wireless networks over two or more (up to a total of seven) TOSHIBA portable computers using these cards. Please contact TOSHIBA computer product support on Web site http://www.toshiba-europe.com/computers/tnt/ bluetooth.htm in Europe or support.toshiba.com in the United States for...
  • Page 13: Bluetooth Wireless Technology And Your Health

    The radiated output power of the Bluetooth Card from TOSHIBA is far below the FCC radio frequency exposure limits. Nevertheless, the Bluetooth Card from TOSHIBA shall be used in such a manner that the potential for human contact during normal operation is minimized.
  • Page 14: Regulatory Statements

    You would also be exposed to laser light or other safety hazards, resulting in serious injury. Always contact an authorized Toshiba service provider, if any repair or adjustment is required. Location of the Required Label (Sample shown below. Location of the label and manufacturing information may...
  • Page 15 Copyright This guide is copyrighted by Toshiba America Information Systems, Inc. with all rights reserved. Under the copyright laws, this guide cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed, however, with respect to the use of the information contained herein.
  • Page 16 Atheros is a registered trademark of Atheros Communications, Inc. Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Toshiba is under license. Other trademarks and trade names are those of their respective owners.
  • Page 17 Toshiba wants to make it easy for customers to recycle products at the end of the life cycle. To learn more about Toshiba's sustainability commitment, visit us.toshiba.com/green. Reuse, Donation, Recycling Functional computers can be donated to a local charity or resold easily through a Toshiba-branded program.
  • Page 18: Table Of Contents

    Contents Introduction................25 This guide ...............27 Safety icons ............28 Other icons used..........28 Your computer’s features and specifications ..29 Other documentation ..........29 Service options ............29 Chapter 1: Getting Started............30 Selecting a place to work ........30 Setting up a work environment ......30 Keeping yourself comfortable ......31 Computer user comfort recommendations ..31 Good Working Posture ........31...
  • Page 19 Connecting to a power source ........38 Charging the main battery........41 Using the computer for the first time ......41 Setting up your software........42 Registering your computer with Toshiba ....42 Adding optional external devices......42 Adding memory (optional) ........43 Installing a memory module ......43 Removing a memory module......49...
  • Page 20 Playing optical media ........86 Recording optical media ........86 Removing a disc with the computer on.....87 Removing a disc with the computer off ....87 Toshiba’s online resources ........88 Chapter 3: Mobile Computing........... 89 Toshiba’s energy-saver design........89 Running the computer on battery power ....90 Battery Notice ...........90...
  • Page 21 Setting battery notifications ......95 Conserving battery power ........96 Power Plans............97 Using a hot key to set the Power Plan....98 Using the TOSHIBA eco power plan......99 Changing the main battery ........99 Removing the battery from the computer ..100 Inserting a charged battery ......101 Taking care of your battery ........102...
  • Page 22 Using an instant password......124 Using a supervisor password......125 Using a user password ........126 TOSHIBA Face Recognition Utility......128 TOSHIBA Security Assist ........129 TOSHIBA PC Diagnostic Tool Utility......131 TOSHIBA HDD Protection Utility ......132 Mouse Utility ............133 TOSHIBA Hardware Setup........134 TOSHIBA Sleep Utility ...........136 Starting the TOSHIBA Sleep Utility....136...
  • Page 23 If you need further assistance.......175 Contacting Toshiba .........176 Other Toshiba Internet Web sites......176 Toshiba’s worldwide offices........177 Appendix A: Hot Keys/TOSHIBA Cards ......... 178 Hot Key Cards ............178 Using the Hot Key Cards .........179 Hot key functions ..........180 Volume Mute ..........180...
  • Page 24 Contents Lock (Instant security) ........181 Power plan .............182 Sleep mode .............183 Hibernation mode ...........184 Output (Display switch) .........185 Display brightness ..........186 Disabling or enabling wireless devices....187 Disabling or enabling the touch pad....188 Keyboard hot key functions ......189 Appendix B: Power Cord/Cable Connectors......190 Glossary..................191 Index..................206...
  • Page 25: Introduction

    You can wake the computer from Sleep mode by pressing the power button. See the "Mobile Computing" section of the Toshiba User’s Guide for more information on using power management settings to conserve computer energy.
  • Page 26 (RoHS), which restricts use of lead, cadmium, mercury, hexavalent chromium, PBB, and PBDE. Toshiba requires its computer component suppliers to meet RoHS requirements and verifies its suppliers’ commitment to meeting RoHS requirements by conducting component sampling inspections during the product design approval process.
  • Page 27: This Guide

    Toshiba’s Web site at support.toshiba.com. While Toshiba has made every effort at the time of publication to ensure the accuracy of the information provided herein, product specifications, configurations, prices, system/component/options availability are all subject to change without notice.
  • Page 28: Safety Icons

    Introduction Safety icons Safety icons This manual contains safety instructions that must be observed to avoid potential hazards that could result in personal injuries, damage to your equipment, or loss of data. These safety cautions have been classified according to the seriousness of the risk, and icons highlight these instructions as follows: Indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury.
  • Page 29: Your Computer's Features And Specifications

    To stay current on the most recent software and hardware options for your computer, and for other product information, be sure to regularly check the Toshiba Web site at support.toshiba.com. If you have a problem or need to contact Toshiba, see “If Something Goes Wrong” on page...
  • Page 30: Chapter 1: Getting Started

    Chapter 1 Getting Started This chapter provides tips for using your computer effectively, summarizes how to connect components, and explains what to do the first time you use your computer. Please read the safety instruction information on the Quick Start document (that shipped with your computer) carefully and make sure you fully understand the instructions before you attempt to use your computer in order to avoid potential hazards that could cause...
  • Page 31: Keeping Yourself Comfortable

    Getting Started Selecting a place to work ❖ Equipment that generates a strong electromagnetic field, such as stereo speakers (other than speakers that are connected to the computer) or speakerphones. ❖ Rapid changes in temperature or humidity and sources of temperature change such as air conditioner vents or heaters.
  • Page 32: Using The Notebook With An External Keyboard, Mouse Or Monitor

    Getting Started Selecting a place to work ❖ Avoid glare: position the notebook so that light sources (lamps or windows) do not shine or reflect directly into your eyes. Place the notebook display away from bright light sources or reduce the light intensity from windows by using blinds. Glare on the notebook display may cause eye strain, eye fatigue or headaches.
  • Page 33: Typing Style

    Getting Started Selecting a place to work ❖ Alternative keyboards, such as the split curved keyboard, may improve shoulder and arm comfort. ❖ Select a mouse that is comfortable for you to use. ❖ Don’t rest your wrists on the edge of the keyboard or on the work surface when typing.
  • Page 34: Mobile Computing Tips

    Getting Started Selecting a place to work ❖ Take short, strategically spaced rest breaks to avoid eye strain and body fatigue. For example, stand up and walk around or stretch for a few minutes every hour. ❖ Taking regular breaks is especially important if you are working long hours on your computer or working on a deadline.
  • Page 35: Check List

    Getting Started Selecting a place to work Health Administration Web site at: osha.gov/SLTC/etools/computerworkstations/ Check list ❏ Is your chair comfortable - does it support your back and arms well? ❏ Are your feet flat on the ground? ❏ Is there adequate space under your desk for your legs? ❏...
  • Page 36 Getting Started Selecting a place to work Never allow any liquids to spill into any part of your computer, and never expose the computer to rain, water, seawater or moisture. Exposure to liquid or moisture can cause electric shock or fire, resulting in damage or serious injury.
  • Page 37: Important Information On Your Computer's Cooling Fan

    Getting Started Selecting a place to work ❖ Keep the computer and disks away from objects that generate strong magnetic fields, such as large stereo speakers. Information on some disks is stored magnetically. Placing a magnet too close to a disk can erase important files. Handle discs carefully.
  • Page 38: Setting Up Your Computer

    Getting Started Setting up your computer Setting up your computer TECHNICAL NOTE: You must complete all setup steps up to and including “Setting up your software” on page 42 before adding external or internal components to your computer. These components include, but are not limited to, a mouse, keyboard, ®...
  • Page 39 TOSHIBA battery charger (that may have been provided with your computer), or use AC adaptors and battery chargers specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor or battery charger could cause fire or damage to the computer, possibly resulting in serious injury.
  • Page 40 Getting Started Connecting to a power source Plug the AC adaptor cord into the DC-IN on the side of the computer. (Sample Illustration) Connecting the AC adaptor cord to the computer Connect the power cord/cable to a live electrical outlet. The AC power light on the indicator panel glows green.
  • Page 41: Charging The Main Battery

    Getting Started Charging the main battery Charging the main battery Before using the battery to power the computer, you must charge the battery. To charge the battery, leave the computer plugged into an AC power source with the computer turned off until the battery light glows green.
  • Page 42: Setting Up Your Software

    Follow the on-screen instructions. Registering your computer with Toshiba Product registration is strongly recommended, and allows Toshiba to send you periodic updates, announcements, and special offers applicable to your product. Product registration can be completed by either visiting the Toshiba Website at register.toshiba.com...
  • Page 43: Adding Memory (Optional)

    You may want to increase the computer’s memory if you use complex software or process large amounts of data. NOTE Before adding external devices or memory, Toshiba recommends setting up your software. See “Setting up your software” on page Installing a memory module Memory modules can be installed in the memory module slots on the underside of the computer.
  • Page 44 Getting Started Adding memory (optional) NOTE For this model, Slot A is the bottom slot. Slot B is the top slot. If only one memory module is to be installed, it must be installed in Slot A. If the computer is on, begin at step 1; otherwise, skip to step 3. Click Start.
  • Page 45 Getting Started Adding memory (optional) Remove the main battery. For information on removing the main battery, see “Removing the battery from the computer” on page 100. Memory cover Front of computer (Sample Illustration) Locating the memory module slot cover Using a small Phillips screwdriver, loosen the captive screw that secures the memory module slot cover.
  • Page 46 Getting Started Adding memory (optional) Place the screw and the cover in a safe place so that you can retrieve them later. Static electricity can damage the memory module. Before you handle the module, touch a grounded metal surface to discharge any static electricity you may have built up.
  • Page 47 Getting Started Adding memory (optional) Pick up the memory module by its sides, avoiding any contact with its connector. Position the module toward the socket, aligning the connector’s notch with the matching key in the socket. notch latch connector latch (Sample Illustration) Aligning the memory module with the socket Firmly press the memory module into the memory slot’s socket at approximately a 30-degree angle (to the horizontal surface...
  • Page 48 Getting Started Adding memory (optional) latch latch (Sample Illustration) Pressing down on the memory module Do not force the memory module into position. The memory module should be completely inserted into the socket and level when secured in place. Slot B Slot A (Sample Illustration) Inserting the memory module into the slot NOTE...
  • Page 49: Removing A Memory Module

    Getting Started Adding memory (optional) Turn the computer right side up. Make sure to remove the soft cloth from the work surface before restarting the computer. Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet (even if your computer is in Sleep mode).
  • Page 50 Getting Started Adding memory (optional) Do not try to remove a memory module with the computer turned on. You can damage the computer and the memory module. Do not remove the memory module while the computer is in Sleep or Hibernation mode.
  • Page 51 Getting Started Adding memory (optional) Gently lift the memory module to a 30-degree angle and slide it out of the slot. Slot B Slot A (Sample Illustration) Removing the memory module Replace the memory module slot cover and secure it using the screw.
  • Page 52: Checking Total Memory

    Getting Started Recovering the Internal Storage Drive Reconnect the cables. Restart the computer. TECHNICAL NOTE: You must have at least one memory module installed for the computer to work. Checking total memory When you add or remove a memory module, you can check that the computer has recognized the change.
  • Page 53 AC adaptor. ❖ The Toshiba Recovery Wizard also provides the option of erasing your internal storage drive, without restoring the information on the drive. See “Erasing the Internal Storage Drive” on page 66 more information.
  • Page 54: Recovering To Out-Of-Box State (Recommended Recovery Method)

    Getting Started Recovering the Internal Storage Drive Recovering to out-of-box state (recommended recovery method) Recovering an internal storage drive to its out-of-box state deletes all partitions on the drive and all information stored in those partitions. Be sure to save your work to external media before executing the recovery.
  • Page 55 Click Yes to continue. (Sample Image) Warning screen When the Toshiba Recovery Wizard opens and the Selecting a process screen displays, select Recovery of Factory Default Software and then click Next. (Sample Image) Selecting a Process screen...
  • Page 56: Recovering Without Changing The Internal Storage Drive Partitions

    Getting Started Recovering the Internal Storage Drive The Recovery of Factory Default Software screen appears. Select Recover to out-of-box state. (Sample Image) Recovery of Factory Default Software screen Click Next. A confirmation message displays reminding you that all data will be lost during the recovery process. Be sure to save your work to external media before proceeding (see “Backing up your work”...
  • Page 57 Getting Started Recovering the Internal Storage Drive You can recover the C: drive without affecting other partitions by either using the utilities stored on your computer’s internal storage drive or by using recovery media, if you have created such media. To recover using the first method, follow the procedure below.
  • Page 58 Getting Started Recovering the Internal Storage Drive When the Toshiba Recovery Wizard opens and the Selecting a process screen displays, select Recovery of Factory Default Software and then click Next. (Sample Image) Selecting a Process screen The Recovery of Factory Default Software screen appears.
  • Page 59: Recovering To A Custom Size Partition

    Getting Started Recovering the Internal Storage Drive Click Next to begin the recovery. When the process is complete, a message displays, indicating that the C: drive has been recovered. Press any key on the keyboard to restart the computer. Recovering to a custom size partition Recovering to a custom size partition deletes all partitions on the drive and all information stored in those partitions.
  • Page 60 Click Yes to continue. (Sample Image) Warning screen When the Toshiba Recovery Wizard opens and the Selecting a process screen displays, select Recovery of Factory Default Software and then click Next. (Sample Image) Selecting a Process screen...
  • Page 61: Creating Recovery Media

    Getting Started Recovering the Internal Storage Drive The Recovery of Factory Default Software screen appears. Select Recover to a custom size partition. (Sample Image) Recovery of Factory Default Software screen Use the on-screen arrow buttons in The size of drive C: field to set the partition size.
  • Page 62 Click the Start button and, in the Search field, type Recovery Media Creator. In the list that appears above, click on your selection. The TOSHIBA Recovery Media Creator dialog box displays. (Sample Image) TOSHIBA Recovery Media Creator dialog box Select DVD or USB Flash from the drop-down lists next to “System Recovery Media”...
  • Page 63 Click the Create button in the TOSHIBA Recovery Media Creator utility dialog box. Follow the on-screen prompts to complete the copy process.
  • Page 64: Restoring From Recovery Media

    Getting Started Recovering the Internal Storage Drive Restoring from recovery media The recovery process deletes information stored on the internal storage drive. Be sure to save your work to external media before executing the recovery (see “Backing up your work” on page 83).
  • Page 65 Click Yes to continue. When the Toshiba Recovery Wizard opens and the Selecting a Process screen displays, select Recovery of Factory Default Software and then click Next.
  • Page 66: Erasing The Internal Storage Drive

    For more information, “Recovering the Internal Storage Drive” on page To delete all data and partitions from the internal storage drive: Access the Toshiba Recovery Wizard on your internal storage drive or on your recovery media. ❖...
  • Page 67: Checking The Internal Storage Drive Operating Status

    Click Start button and, in the Search field, type Computer Management. In the list that appears above, click on your selection. Select Manage. Click Disk Management. Installing drivers and applications The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer.
  • Page 68: Using The Touch Pad

    Getting Started Checking the internal storage drive operating status To reinstall drivers and applications: Click the Start button and, in the Search field, type TOSHIBA Application Installer. In the list that appears above, click on your selection. Click Next. Click the item you want to install.
  • Page 69 Getting Started Checking the internal storage drive operating status Refer to the table below for specific instructions on performing each operation. NOTE The pointer is the icon (usually an arrow) that moves on the screen when you slide your finger across the touch pad or move a mouse connected to your computer.
  • Page 70 To stop scrolling, lift your finger off of the touch pad. To enable circular scrolling, click on the Mouse icon in the Optimize tab of Toshiba Assist. Click the Device Settings tab and then (Sample Illustration) click on Settings. Double-click on...
  • Page 71: Adjusting Touch Pad Settings

    Getting Started Checking the internal storage drive operating status Do the following: Example: Zoom in/out To zoom in: ❖ Place two fingers close together on the touch pad and then slide them apart. (Sample Illustration) Zooming in To zoom out: ❖...
  • Page 72: Disabling Or Enabling The Touch Pad

    Touch pad setting options vary by computer model. The touch pad settings are accessible through the Mouse Properties option of the Windows Control Panel. For more information, please visit support.toshiba.com. Disabling or enabling the touch pad The touch pad is enabled by default. To enable/disable the touch pad, do one of the following: ❖...
  • Page 73: Connecting An External Device

    Getting Started Connecting an external device Connecting an external device NOTE Depending on your system, some models may include USB 3.0 port(s). To distinguish these ports, please look for the blue inset within the USB 3.0 port (if available). You can easily attach an external device your computer. To do this: Read the directions that came with the device to see if you first need to install new software.
  • Page 74: Connecting An Hdmi™-Compatible Television Or Display Device

    Getting Started Using external display devices Connecting an HDMI™-compatible television or display device To connect an HDMI™-compatible television or display device to the computer: ❖ Connect one end of an HDMI™ cable (not included with your computer) to the HDMI™ Out port on the side of your computer, and then connect the other end of the cable to your television or display device.
  • Page 75: Adjusting The Quality Of The External Display

    Getting Started Customizing your computer’s settings Depending upon the type and number of external display devices connected to your computer, your available display options will vary, but will include some or all of the following: ❖ Built-in display only ❖ Built-in display and external monitor (simultaneously) ❖...
  • Page 76: Caring For Your Computer

    Getting Started Caring for your computer additional custom settings you can choose. See “Utilities” on page 117. Caring for your computer This section gives tips on cleaning and moving your computer. For information about taking care of your computer’s battery, see “Taking care of your battery”...
  • Page 77 Getting Started Caring for your computer computer lock cable. For more information on purchasing a cable lock, visit accessories.toshiba.com. (Sample Illustration) Computer lock cable To secure the computer: Wrap the cable through or around some part of a heavy object.
  • Page 78: Chapter 2: Learning The Basics

    Chapter 2 Learning the Basics This chapter gives some computing tips and provides important information about basic features. Computing tips ❖ Save your work frequently. Your work stays in the computer’s temporary memory until you save it to the internal storage drive. If the network you are using goes down and you must restart your computer to reconnect, or your battery runs out of charge while you are working, you will lose all work since you last saved.
  • Page 79: Using The Keyboard

    Learning the Basics Using the keyboard ❖ Back up your files to external media on a regular basis. Label the backup copies clearly and store them in a safe place. It is easy to put off backing up because it takes time. However, if your internal storage drive suddenly fails, you will lose all the data on it unless you have a separate backup copy.
  • Page 80: Character Keys

    Learning the Basics Using the keyboard Character keys Typing with the character keys is very much like typing on a typewriter, except that: ❖ The space bar creates a space character instead of just passing over an area of the page. ❖...
  • Page 81: Special Windows ® Keys

    Learning the Basics Starting a program ® Special Windows keys ® Windows Application key ® (Sample Illustration) Special Windows keys Your computer’s keyboard has one key and one button that have ® special functions in Windows ❖ ® Windows key—Opens the Start menu ❖...
  • Page 82: Starting A Program From The Start Menu

    Learning the Basics Saving your work Start typing the program’s name ( wordpad ) in the Search programs and files field. As you type, all matching files and programs are displayed in a separate window. In the search results window, click WordPad under Programs. Starting a program from the Start menu When you install a program, the operating system usually puts an icon in the All Programs menu.
  • Page 83: Backing Up Your Work

    Learning the Basics Backing up your work Backing up your work Back up all the files you create in case something happens to your computer. You can back up your files to different types of media such as CDs, DVDs, external storage media, or to a network, if available.
  • Page 84: Using The Optical Disc Drive

    Learning the Basics Using the optical disc drive Using the optical disc drive Optical storage is a popular medium for software, music, and video. Digital versatile discs (DVDs) provide a significant increase in data storage and support features that were not available on previous video platforms.
  • Page 85: Inserting An Optical Disc

    Hold the disc by its edges and check that it is free of dust. If the disc is dusty, clean it as described in “Toshiba’s online resources” on page Place the disc carefully in the disc tray, label side up.
  • Page 86: Playing Optical Media

    If you insert the disc incorrectly, it may jam the drive. If this happens, contact Toshiba support for assistance. Push the disc tray in by pressing gently on the center of the tray until it clicks into place.
  • Page 87: Removing A Disc With The Computer On

    Due to manufacturing and quality variations in third party optical media (e.g., CD or DVD) or optical media players/recorders, in certain cases, your Toshiba optical disc drive may not record on certain optical media that bear the applicable logo, or play back optical media recorded by other computers or optical media recorders.
  • Page 88: Toshiba's Online Resources

    Gently press the tray in to close it. Toshiba’s online resources Toshiba maintains a number of online sites to which you can connect. These sites provide information about Toshiba products, give help with technical questions and keep you up to date with future upgrades.
  • Page 89: Chapter 3: Mobile Computing

    It has a number of other features that enhance its energy efficiency. Many of these energy-saving features have been preset by Toshiba. We recommend you leave these features active, allowing your computer to operate at its maximum energy efficiency, so that you can use it for longer periods while traveling.
  • Page 90: Running The Computer On Battery Power

    ® *Toshiba EasyGuard technology comprises a number of features some of which may or may not be available on a particular Toshiba computer depending on the model selected. See easyguard.toshiba.com for detailed information. Running the computer on battery power The computer contains a removable Lithium-Ion (Li-Ion) battery that provides power when you are away from an AC outlet.
  • Page 91: Power Management

    Changes to these settings may result in system performance or stability issues. Users who are not completely familiar with the power management component of the system should use the preset configuration. For assistance with setup changes, contact Toshiba’s Customer Support Center. Using additional batteries...
  • Page 92: Charging The Main Battery

    Mobile Computing Running the computer on battery power Charging the main battery The battery needs to be charged before you can use it to power the computer. To charge the main battery while it is in your computer, plug the computer into a live electrical outlet.
  • Page 93: Charging The Rtc Battery

    Mobile Computing Monitoring main battery power Charging the RTC battery Your computer has an internal real-time clock (RTC) battery. The RTC battery powers the System Time Clock and BIOS memory used to store your computer’s configuration settings. When fully charged, it maintains this information for up to a month when the computer is powered off.
  • Page 94: Determining Remaining Battery Power

    Mobile Computing Monitoring main battery power ❖ Flashes amber when the main battery charge is low and it is time to recharge the main battery or plug in the AC adaptor NOTE If the AC power light flashes amber during charging, either a battery pack is malfunctioning, or it is not receiving correct input from the AC power supply.
  • Page 95: What To Do When The Main Battery Runs Low

    Mobile Computing Monitoring main battery power the computer for as long as a new battery, even when both are fully charged. TECHNICAL NOTE: The computer drains the battery faster at low temperatures. Check your remaining charge frequently if you are working in temperatures below 50 degrees Fahrenheit.
  • Page 96: Conserving Battery Power

    Mobile Computing Monitoring main battery power Click Change plan settings under the power plan to be customized. The Edit Plan Settings window appears. Click Change advanced power settings. The Advanced settings tab of the Power Options window appears. Double-click Battery to display the battery options. (Sample Image) Advanced settings tab of Power Options screen Configure the alarm settings to suit your needs.
  • Page 97: Power Plans

    Mobile Computing Monitoring main battery power These power-saving options control the way in which the computer is configured. By using them, you can increase the length of time you can use the computer before you need to recharge the battery. ®...
  • Page 98: Using A Hot Key To Set The Power Plan

    Mobile Computing Monitoring main battery power Click Change plan settings to choose the plan you want to edit. This screen allows you to change basic settings. Click Change advanced power settings to access settings for battery notification levels, internal storage drive power save time, etc.
  • Page 99: Using The Toshiba Eco Power Plan

    For example, when this power plan is enabled, the brightness of the display is reduced and the interval before Sleep mode takes effect is shortened. To enable or disable the TOSHIBA eco power plan, press the eco Utility™ button.
  • Page 100: Removing The Battery From The Computer

    Mobile Computing Changing the main battery TECHNICAL NOTE: To avoid losing any data, save your files and then either completely shut down your computer or put it into Hibernation mode before changing the main battery. Removing the battery from the computer To remove the battery: Save your work.
  • Page 101: Inserting A Charged Battery

    Mobile Computing Changing the main battery If the battery is leaking or its case is cracked, put on protective gloves to handle it, and discard it immediately. Always dispose of used battery packs in compliance with all applicable laws and regulations.
  • Page 102: Taking Care Of Your Battery

    ❖ If a battery is leaking or damaged, replace it immediately. Use protective gloves when handling a damaged battery. ❖ To replace the main battery, use an identical battery that you can purchase through the Toshiba Web site at accessories.toshiba.com.
  • Page 103: Maintaining Your Battery

    Mobile Computing Disposing of used batteries ❖ A reverse polarity condition should be avoided with all batteries. The main battery is designed so that it cannot be installed in reverse polarity. ❖ Charge the battery only in the computer or in a battery charger designated as an approved option.
  • Page 104: Traveling Tips

    ❖ Always travel with the computer in a carrying case. Toshiba offers a choice of carrying cases for the computer. They all provide plenty of extra space for manuals, power cords, and compact discs.
  • Page 105 Before using your computer aboard an aircraft, make sure the Wireless antenna is OFF if your computer has wireless LAN capability. NOTE To enable or disable wireless communication, use the Hot Key . For more information see “Hot Keys/TOSHIBA Cards” on Fn + F8 page 178.
  • Page 106: Chapter 4: Exploring Your Computer's Features

    Chapter 4 Exploring Your Computer’s Features In this chapter, you will explore some of the special features of your computer. Exploring the desktop The desktop is the launching pad for everything you can do in the ® Windows operating system. You can use its features to start programs, find documents, set up system components, and perform most other computing tasks.
  • Page 107: Finding Your Way Around The Desktop

    Exploring Your Computer’s Features Exploring the desktop Finding your way around the desktop Your computer’s desktop includes several standard features: icons, Start button, taskbar, notification area, and background pattern. Icons Start button Taskbar Notification area ® (Sample Image) Windows operating system desktop Icons An icon represents a folder, file, or program that can be quickly activated by double-clicking the icon.
  • Page 108 Exploring Your Computer’s Features Exploring the desktop ❖ TECHNICAL NOTE: If you delete a large number of files or very large files from the internal storage drive, there may be insufficient space available in the Recycle Bin to hold these files. ®...
  • Page 109: Setting Up For Communications

    For information on how to set up a wireless connection, refer to your wireless networking device documentation or your network administrator. NOTE To enable or disable wireless communication, use the Hot Key . For more information see “Hot Keys/TOSHIBA Cards” on Fn + F8 page 178.
  • Page 110: Connecting Your Computer To A Network

    Exploring Your Computer’s Features Exploring audio features NOTE When the Wireless antenna is ON, the wireless indicator light will be lit. ® For help with common Wi-Fi networking problems, see “Wireless networking problems” on page 167. Connecting your computer to a network You can connect your computer to a network to increase its capabilities and functionality using one of its communication ports.
  • Page 111: Using External Speakers Or Headphones

    Exploring Your Computer’s Features Using the Web Camera Click the Start Recording button. Speak normally into the microphone. When you have finished recording, click the Stop Recording button. The Save As dialog box appears. To save the file, type a file name, and then click Save. Using external speakers or headphones Your computer is equipped with a full stereo sound system with internal speakers.
  • Page 112: Using An Expresscard

    Exploring Your Computer’s Features ® Using an ExpressCard NOTE To email, instant message or video conference, you must be connected to the Internet. Depending on your computer model, the process of sending email, taking pictures or recording video messages may vary. To access the Web Camera, click the Start button and, in the Search field, type Web Camera.
  • Page 113: Removing An Expresscard

    Exploring Your Computer’s Features ® Using an ExpressCard When the card is almost all the way into the slot, push firmly but gently to ensure a firm connection with the computer. Do not force the card into position. ® Removing an ExpressCard Prepare the card for removal by clicking on the Show hidden icons button ( ), if necessary, in the notification area and then selecting the Safely Remove Hardware and Eject Media...
  • Page 114: Using The Memory Card Reader

    Exploring Your Computer’s Features Using the Memory card reader Using the Memory card reader (Available on certain models.) The Memory card reader supports the use of Secure Digital™ ® ® (SD™), or MultiMediaCard (MMC ) media. These media can be used with a variety of digital products: digital music players, cell- ular phones, PDAs, digital cameras, digital video camcorders, etc.
  • Page 115: Removing Memory Media

    Exploring Your Computer’s Features Using the Memory card reader Removing memory media Prepare the card for removal by clicking on the Show hidden icons button ( ), if necessary, in the notification area and then selecting the Safely Remove Hardware and Eject Media icon.
  • Page 116: Using The Esata/Usb Combo Port

    To achieve a proper connection between your computer and the Port Replicator, your computer must be properly aligned with the Port Replicator. For more information, consult the user’s manual that came with your Port Replicator, or visit support.toshiba.com.
  • Page 117: Chapter 5: Utilities

    TOSHIBA Application Installer ❖ Supervisor password ❖ User password ❖ TOSHIBA Face Recognition Utility ❖ TOSHIBA Security Assist ❖ TOSHIBA PC Diagnostic Tool Utility ❖ TOSHIBA HDD Protection Utility ❖ Mouse Utility ❖ TOSHIBA Hardware Setup ❖ TOSHIBA Sleep Utility...
  • Page 118: Toshiba Assist

    The TOSHIBA Assist provides quick access to computer functions and allows you to customize a range of computer settings. To access TOSHIBA Assist, click the Start button and, in the Search field, type TOSHIBA Assist. In the list that appears above, click on your selection.
  • Page 119: Connect

    Utilities TOSHIBA Assist Connect The features available in this category are: ❖ ® ConfigFree “Connectivity Doctor” ❖ ® Bluetooth Settings (Sample Image) TOSHIBA Assist window – Connect tab...
  • Page 120: Secure

    Utilities TOSHIBA Assist Secure The features available in this category are: ❖ Supervisor password ❖ User password ❖ TOSHIBA Security Assist (Sample Image) TOSHIBA Assist window – Secure tab...
  • Page 121: Protect & Fix

    Utilities TOSHIBA Assist Protect & Fix The features available in this category are: ❖ TOSHIBA PC Diagnostic Tool Utility ❖ TOSHIBA HDD Protection Utility (Sample Image) TOSHIBA Assist window – Protect & Fix tab...
  • Page 122: Optimize

    The features available in this category are: ❖ Mouse Utility ❖ TOSHIBA Hardware Setup (Hardware Settings) ❖ TOSHIBA Button Support ❖ TOSHIBA Accessibility ❖ TOSHIBA Face Recognition Utility ❖ TOSHIBA Sleep Utility ❖ TOSHIBA eco Utility™ (Sample Image) TOSHIBA Assist window – Optimize tab...
  • Page 123: Toshiba Application Installer

    To reinstall drivers and applications: Click the Start button and, in the Search field, type TOSHIBA Application Installer. In the list that appears above, click on your selection. Click Next.
  • Page 124: Setting Passwords

    When you set a password, you must enter the password before you can work on your computer again. TOSHIBA supports several types of passwords on your computer: ❖ An instant password—Secures your open programs and files when leaving the computer temporarily.
  • Page 125: Using A Supervisor Password

    TOSHIBA is not responsible for any losses that may occur to you, your organization or others as a result of the inability to access the computer.
  • Page 126: Using A User Password

    TOSHIBA is not responsible for any losses that may occur to you, your organization or others as a result of the inability to access the computer.
  • Page 127 Click OK to exit. Deleting a user password To cancel the power-on password function: Click the Start button and, in the Search field, type TOSHIBA Assist. In the list that appears above, click on your selection. The TOSHIBA Assist window appears.
  • Page 128: Toshiba Face Recognition Utility

    TOSHIBA does not guarantee that the face recognition utility will accurately screen out unauthorized users at all times. TOSHIBA is not liable for any failure or damage that might arise out of the use of the face...
  • Page 129: Toshiba Security Assist

    TOSHIBA Security Assist TOSHIBA Security Assist The TOSHIBA Security Assist Utility acts as a “command center” where you can set up various passwords or other security features, and see how these features can be used with each other to increase security even further, or to simplify the ways that you protect your system.
  • Page 130 Utilities TOSHIBA Security Assist ❖ Log on Settings—Select this category to set up security options that protect individual user accounts. ❖ Password of current user: Check the status of the ® Windows password for the account to which you are currently logged on.
  • Page 131: Toshiba Pc Diagnostic Tool Utility

    Refer to the online Help documentation within the application for additional help. NOTE The TOSHIBA PC Diagnostic Tool utility may show tests for features you do not have. This is normal and does not indicate a problem. To use the TOSHIBA PC Diagnostic Tool utility: Click the Start button and, in the Search field, type PC Diagnostic Tool.
  • Page 132: Toshiba Hdd Protection Utility

    Utilities TOSHIBA HDD Protection Utility TOSHIBA HDD Protection Utility The TOSHIBA HDD Protection Utility controls your computer’s hard disk drive (HDD) protection feature, which parks the HDD whenever motion is detected on the computer. Using this utility, you can enable or disable hard disk drive (HDD) protection, and set the motion detector’s sensitivity level for AC power and battery...
  • Page 133: Mouse Utility

    Click the Start button and, in the Search field, type Mouse. In the list that appears above, click on your selection, or click the Mouse icon in the Optimize tab of TOSHIBA Assist. The Mouse Properties screen appears. The settings you can change are divided into these categories: ❖...
  • Page 134: Toshiba Hardware Setup

    ❖ Click the Start button and, in the Search field, type HWSetup. In the list that appears above, click on your selection, or click the TOSHIBA Hardware Settings icon in the Optimize tab TOSHIBA Assist. The TOSHIBA HWSetup screen appears.
  • Page 135 Utilities TOSHIBA Hardware Setup ❖ CPU—Allows you to enable or disable CPU frequency switching modes Dynamically Switchable—This mode is the default setting for your computer, and automatically changes the processing frequency and decreases voltage depending on the power source: ❖...
  • Page 136: Toshiba Sleep Utility

    “USB Sleep and Charge function.” It also displays the remaining battery capacity. Starting the TOSHIBA Sleep Utility Click the Start button and, in the Search field, type Sleep Utility. In the list that appears above, click on your selection.
  • Page 137 Utilities TOSHIBA Sleep Utility NOTE ❖ When “USB Sleep and Charge function” is set to Enabled, USB bus power (DC 5V) will be supplied to the compatible port even when the power of the computer is turned OFF. USB bus power (DC 5V) is similarly supplied to the external devices which are connected to the compatible ports.
  • Page 138: Enabling/Disabling Usb Sleep And Charge

    Mode, which is the default mode, will charge a wide variety of digital audio players. If your device does not charge in Auto Mode, try using Alternate Mode. To select a different charging mode, use the Power supply mode drop-down list in the utility. (Sample Image) TOSHIBA Sleep Utility screen...
  • Page 139: Toshiba Button Support

    These buttons are located on the system control panel directly above the keyboard. To access TOSHIBA Button Support: Click the Start button and, in the Search field, type Button Support, or click the TOSHIBA Button Support icon in the Optimize tab of TOSHIBA Assist.
  • Page 140: Toshiba Accessibility

    Utilities TOSHIBA Accessibility TOSHIBA Accessibility The TOSHIBA Accessibility utility allows you to use the key to create a hot key combination with one of the function keys without pressing the two keys simultaneously as is usually required. Using Accessibility lets you make the...
  • Page 141: Trusted Platform Module (Tpm)

    TOSHIBA does not guarantee that the fingerprint utility will accurately screen out unauthorized users at all times. TOSHIBA is not liable for any failure or damage that might arise out of the use of the fingerprint software or utility.
  • Page 142: Fingerprint Logon

    Utilities Fingerprint Authentication Utility NOTE It is recommended that you complete the Fingerprint practice tutorial before starting fingerprint enrollment. The Fingerprint practice tutorial shows how to achieve the highest quality fingerprint samples. If you choose to use this utility it is strongly recommended that you delete your fingerprint template data before transferring ownership or disposing of your computer.
  • Page 143 Utilities Fingerprint Authentication Utility Observe the following before you swipe your finger on the reader, whether for fingerprint enrollment/registration or recognition. ❖ Wash and dry your hands thoroughly. ❖ Remove static electricity from your fingers by touching any metal surface. Static electricity is a common cause of reader failures, especially during dry seasons such as winter.
  • Page 144: Fingerprint Reader Limitations

    TOSHIBA does not guarantee that the fingerprint reader will recognize the enrolled user or accurately screen out unauthorized users at all times. TOSHIBA is not liable for any failure or damage that might arise out of the use of this fingerprint recognition software or utility.
  • Page 145: Toshiba Service Station

    TOSHIBA Service Station The TOSHIBA eco Utility™ window appears. (Sample Image) TOSHIBA eco Utility™ window To activate the TOSHIBA eco power plan, select ON in the upper-left section of the screen. For more information on the TOSHIBA eco power plan and utility, click the Help button at the bottom of the window.
  • Page 146: Configfree

    You may disable the TOSHIBA PC Health Monitor at any time by ® uninstalling the software via the Windows Control Panel.
  • Page 147: Getting Started

    Utilities ® ConfigFree with your computer. For more information, see “Connectivity Doctor” on page 147. ❖ Profile Settings—The Profiles utility lets you switch between network configurations. For more information, see “Profile Settings” on page 148. Getting Started ® This section contains information about the ConfigFree main screen, and how to start and set up ConfigFree.
  • Page 148 Utilities ® ConfigFree ❖ Status of wired and wireless connections ❖ Wireless Connection band (a/b/g, etc.) ❖ Status of Wireless Connection switch (Sample Image) Connectivity Doctor screen Profile Settings The Profile Settings utility lets you save network settings in ® “profiles.”...
  • Page 149 Utilities ® ConfigFree ❖ Enable UAC (User Account Control) setting To create a profile: Click the icon in the notification area. Move the pointer to Profiles. Click Open Settings. The ConfigFree Profile Settings window appears. (Sample Image) ConfigFree Profile Settings window Click Add to start the Create Profile Wizard.
  • Page 150: Chapter 6: If Something Goes Wrong

    This chapter aims to help you solve many problems by yourself. It covers the problems you are most likely to encounter. If all else fails, contact Toshiba. You will find information on Toshiba’s support services at the end of this chapter.
  • Page 151: Problems When You Turn On The Computer

    If Something Goes Wrong Problems when you turn on the computer Click the Applications tab. If a program has stopped responding, the words “not responding” appear beside its name in the list. Select the program you want to close, then click End Task. Closing the failed program should allow you to continue working.
  • Page 152 If Something Goes Wrong Problems when you turn on the computer The computer displays the WARNING RESUME FAILURE/Windows Error message. Recovery – Windows did not shut down successfully To continue, select Start Windows normally. This can happen if the computer was put into Sleep mode and the battery has discharged.
  • Page 153: The Windows Operating System Is Not Working

    The output specifications of the AC adaptor must match the input specifications of the computer. If the specifications do not match, locate and use the AC adaptor that shipped with your computer. If the specifications do match, contact Toshiba. See “Contacting Toshiba” on page 176.
  • Page 154: Using Startup Options To Fix Problems

    If Something Goes Wrong ® The Windows operating system is not working ❖ The operating system responds differently from the normal routine. ❖ The screen does not look right. Unless a hardware device has failed, problems usually occur when you change the system in some way such as installing a new program or adding a device.
  • Page 155: Internet Problems

    Click one of the options listed in the window and then follow the on-screen instructions. You can connect to Support Online by clicking the Ask button and then clicking Microsoft Customer Support or by going to Toshiba support at support.toshiba.com.
  • Page 156: Fixing A Problem With Device Manager

    If Something Goes Wrong Fixing a problem with Device Manager Fixing a problem with Device Manager Device Manager provides a way to check and change the configuration of a device. Changing the default settings using Device Manager can cause other conflicts that make one or more devices unusable.
  • Page 157: Memory Problems

    If Something Goes Wrong Memory problems Memory problems Incorrectly connected or faulty memory modules may cause errors that seem to be hardware or even software related. It is worthwhile checking for these first: Click Start, and then click the Shut down button in the lower-right corner of the Start menu.
  • Page 158 After a period of time, the battery will lose its ability to perform at maximum capacity and will need to be replaced. This is normal for all batteries. To purchase a new battery pack, see your accessories information included with your computer, or visit the Toshiba Web site at accessories.toshiba.com.
  • Page 159: Keyboard Problems

    If Something Goes Wrong Keyboard problems Keyboard problems NOTE To capture a print screen of the entire screen, press the key. Fn + PRTSC To capture only the active window displayed, press while Fn + ALT simultaneously pressing the key. PRTSC If, while typing, strange things happen or nothing happens, the problem may be related to the keyboard itself.
  • Page 160 If Something Goes Wrong Display problems If you are using an external monitor: ❖ Check that the monitor is turned on. ❖ Check that the monitor’s power cord/cable is firmly plugged into a working power outlet. ❖ Check that the cable connecting the external monitor to the computer is firmly attached.
  • Page 161: Disk Or Storage Drive Problems

    If Something Goes Wrong Disk or storage drive problems Small bright dots appear on your TFT display when you turn on your computer. Small bright dots may appear on your screen display when you turn on your computer. Your display contains an extremely large number of thin-film transistors (TFT) and is manufactured using high-precision technology.
  • Page 162: Optical Disc Drive Problems

    If Something Goes Wrong Optical disc drive problems You can choose one or both options: ❖ Automatically fix file system errors ❖ Scan for and attempt recovery of bad sectors Click Start. Error-checking tests and repairs the storage drive. Your hard disk seems very slow. If you have been using your computer for a long time, your files may have become fragmented.
  • Page 163: Sound System Problems

    For more information regarding supported optical media formats, refer to the complete detail specifications for your computer an support.toshiba.com. If the problem is with an optical data disc, refer to the software’s documentation and check that the hardware configuration meets the program’s needs.
  • Page 164: Expresscard ® Problems

    If Something Goes Wrong ® ExpressCard problems The computer emits a loud, high-pitched noise. This is feedback between the microphone and the speakers. It occurs in any sound system when input from a microphone is fed to the speakers and the speaker volume is too loud. Adjust the volume control.
  • Page 165 If Something Goes Wrong ® ExpressCard problems Double-click the appropriate ExpressCard, which will be listed under one of the categories shown, for example: Disk drives, Network adapters, Other, etc. The operating system displays your ExpressCard’s Properties dialog box, which contains information about your ExpressCard configuration and status.
  • Page 166: Printer Problems

    If Something Goes Wrong Printer problems Click Eject [device name] for the device you want to remove. The Safe To Remove Hardware message appears. Remove the device. Never swap modules when the computer is in Hibernation or Sleep mode. This is known as “warm swapping” and is not supported. ®...
  • Page 167: Wireless Networking Problems

    If Something Goes Wrong Wireless networking problems You may have connected the printer while the computer is on. Disable Sleep mode, turn off the computer, and turn off the printer. Turn the printer back on, make sure it is online, and then turn the computer back on.
  • Page 168 NOTE To enable or disable wireless communication, use the Hot Key . For more information see “Hot Keys/TOSHIBA Cards” on Fn + F8 page 178. ❖...
  • Page 169: Dvd Operating Problems

    “Checking device properties” on page 156 for instructions on using Device Manager to view the optical disc drive properties. Check the Toshiba Web site for new information on optical disc drives and their operation. A blank screen appears while watching a DVD-ROM movie or title.
  • Page 170: Develop Good Computing Habits

    If Something Goes Wrong Develop good computing habits Develop good computing habits Save your work frequently. You can never predict when your computer will lock, forcing you to close a program and lose unsaved changes. Many software programs build in an automatic backup, but you should not rely solely on this feature.
  • Page 171: Data And System Configuration Backup

    If Something Goes Wrong Develop good computing habits ® Data and system configuration backup in the Windows operating system ® The Windows operating system offers some easy-to-use features ® for backing up your Windows settings and your data documents and other important files. Take advantage of these features to protect yourself from much more difficult and time-consuming restoration procedures, and to safeguard your valuable data from loss.
  • Page 172 An external hard drive is recommended in case the internal storage drive fails. No additional software is required. Most of the optical disc drives built into recent Toshiba portable computer models can write to (or ‘burn’) as well as read from optical discs.
  • Page 173 If Something Goes Wrong Develop good computing habits Follow these steps to back up your computer or files to optical discs, or a storage drive: NOTE You cannot back up the computer while running on battery power. Connect the AC adaptor before continuing. Prepare your backup target by connecting it and/or inserting a blank optical disc in the drive.
  • Page 174 If you are attempting to charge a device without an AC adaptor connected to the computer, the computer's battery power may be below the limit specified in the TOSHIBA Sleep Utility or the battery may be depleted. Lower the limit in the TOSHIBA...
  • Page 175: If You Need Further Assistance

    ( ), if you have a non-Sleep and Charge USB port available or disable the “USB Sleep and Charge function.” For more information, see “TOSHIBA Sleep Utility” on page 136. The eSATA device is not recognized from Sleep or Hibernation mode.
  • Page 176: Contacting Toshiba

    Toshiba’s Technical Support Web site For technical support, or to stay current on the most recent software and hardware options for your computer, and for other product information, be sure to regularly check the Toshiba Web site at support.toshiba.com. Other Toshiba Internet Web sites toshiba.com...
  • Page 177: Toshiba's Worldwide Offices

    Spain United States The Rest of Europe Toshiba America Information Toshiba Europe (I.E.) GmbH Systems, Inc. Hammfelddamm 8 9740 Irvine Boulevard D-4-1460 Neuss Irvine, California 92618 Germany United States For more information on additional Toshiba worldwide locations, please visit: www.toshiba.co.jp/index.htm.
  • Page 178: Appendix A: Hot Keys/Toshiba Cards

    Appendix A Hot Keys/TOSHIBA Cards Hot keys and TOSHIBA Cards provide a quick way to modify selected system functions and to launch applications. There are two types of TOSHIBA Cards: Hot Key Cards and Application Cards. Hot Key Cards The Hot Key Cards are used to set or modify the following system functions: ❖...
  • Page 179: Using The Hot Key Cards

    To use the Hot Key Cards: Press and hold the key. The TOSHIBA Cards appear along the top of the screen. (Sample Image) Hot Key Card display Select the desired option. The selected Card is displayed full-size with its available options below it.
  • Page 180: Hot Key Functions

    Hot keys have a legend on the key indicating the option or feature the key controls. Volume Mute This TOSHIBA Card or hot key enables/disables volume mute on your computer. When volume mute is enabled, no sound will come from the speakers or headphones.
  • Page 181: Lock (Instant Security)

    Hot Keys/TOSHIBA Cards Hot key functions Lock (Instant security) This TOSHIBA Card or hot key blanks the display. Selecting this Card or pressing the hot key displays the following options: Fn + (Sample Image) Security options ❖ To enable lock, select ❖...
  • Page 182: Power Plan

    Hot Keys/TOSHIBA Cards Hot key functions Power plan This TOSHIBA Card or hot key displays the power plans and cycles through the power plans. The properties of each power plan, and the power plans that are displayed by this function, are set in the Power Options window.
  • Page 183: Sleep Mode

    Hot Keys/TOSHIBA Cards Hot key functions Sleep mode This TOSHIBA Card or hot key places the computer into Sleep mode. Selecting this Card or pressing the hot key displays the following options: Fn + (Sample Image) Sleep options ❖ To enable Sleep mode, select ❖...
  • Page 184: Hibernation Mode

    Hot Keys/TOSHIBA Cards Hot key functions Hibernation mode This TOSHIBA Card or hot key places the computer into Hibernation mode. If Hibernation mode is disabled, this hot key will not respond. Selecting this Card or pressing the hot key displays the...
  • Page 185: Output (Display Switch)

    Hot Keys/TOSHIBA Cards Hot key functions Output (Display switch) This TOSHIBA Card or hot key cycles through the power-on display options (only the first option is available when you do not have an external monitor attached) (the last option is available only if you are in Extended Display Mode).
  • Page 186: Display Brightness

    Built-in Display and TV). In extended desktop mode, the image is split into two sides, one side per display device. To swap sides, select Swap Image Display. Display brightness This TOSHIBA Card decreases or increases the screen brightness. This hot key decreases the screen brightness. Fn + This hot key increases the screen brightness.
  • Page 187: Disabling Or Enabling Wireless Devices

    Hot Keys/TOSHIBA Cards Hot key functions Disabling or enabling wireless devices This TOSHIBA Card or hot key enables/disables the optional wireless devices installed in your computer. The wireless modes are: ❖ ® ® Wi-Fi enabled—Enables just the Wi-Fi module. ❖...
  • Page 188: Disabling Or Enabling The Touch Pad

    Hot Keys/TOSHIBA Cards Hot key functions Disabling or enabling the touch pad This TOSHIBA Card or hot key enables/disables the touch pad. For more information on using the touch pad, see “Using the touch pad” on page Selecting this Card or pressing the hot key displays the...
  • Page 189: Keyboard Hot Key Functions

    Hot Keys/TOSHIBA Cards Hot key functions Keyboard hot key functions Fn + This hot key allows you to zoom out. Fn + This hot key allows you to zoom in. This hot key decreases the speaker volume. Fn + This hot key increases the speaker volume.
  • Page 190: Appendix B: Power Cord/Cable Connectors

    Appendix B Power Cord/Cable Connectors Your computer ships with the correct power supply for the country of purchase. This appendix shows the shapes of the typical AC power cord/cable connectors for various parts of the world. Canada UL approved CSA approved United Kingdom Europe VDA approved...
  • Page 191: Glossary

    Glossary TECHNICAL NOTE: Some features defined in this glossary may not be available on your computer. Acronyms The following acronyms may appear in this User’s Guide. Alternating Current BIOS Basic Input/Output System BD-ROM Blu-ray Disc Read-Only Memory bits per second Compact Disc CD-ROM Compact Disc Read-Only Memory...
  • Page 192 Glossary DIMM Dual Inline Memory Module Disk Operating System Dots Per Inch Digital Versatile (or Video) Disc DVD-ROM Digital Versatile (or Video) Disc Read-Only Memory EPROM Erasable Programmable Read-Only Memory eSATA external Serial Advanced Technology Attachment File Allocation Table Federal Communications Commission gigabyte Hard Disk Drive HDMI...
  • Page 193 Glossary Read-Only Memory Real-Time Clock Secure Digital SDRAM Synchronous Dynamic Random Access Memory Solid State Drive Thin Film Transistor Universal Serial Bus Uniform Resource Locator Wide Area Network World Wide Web Terms The following terms may appear in this User’s Guide. active-matrix display—A liquid crystal display (LCD) made from an array of liquid crystal cells using active-matrix technology.
  • Page 194 Glossary backup—A copy of a file, usually on a removable disk, kept in case the original file is lost or damaged. Basic Input/Output System (BIOS)—See BIOS. baud rate—The speed at which a communication device, such as a printer or modem, transmits information. Baud rate is the number of signal changes per second (not necessarily the same as bits per second).
  • Page 195 Glossary cache—A section of very fast memory in which frequently used information is duplicated for quick access. Accessing data from cache is faster than accessing it from the computer’s main memory. See also CPU cache, L1 cache, L2 cache. CD—An individual compact disc. See also CD-ROM. CD-ROM (Compact Disc Read-Only Memory)—A form of high- capacity storage that uses laser optics instead of magnetic means for reading data.
  • Page 196 Glossary CPU cache—A section of very fast memory residing between the CPU and the computer’s main memory that temporarily stores data and instructions the CPU will need to execute commands and programs. See also cache, L1 cache, L2 cache. cursor—An on-screen symbol (usually a flashing vertical line) that indicates the position where characters will appear when you enter data.
  • Page 197 Glossary document—Any file created with an application and, if saved to disk, given a name by which it can be retrieved. See also file. double-click—To press and release the pointing device’s primary button ® rapidly twice without moving the pointing device. In the Windows operating system, this refers to the pointing device’s left button, unless otherwise stated.
  • Page 198 Glossary file—A collection of related information, saved on disk with a unique name. A file may be a program, information used by a program, or a document. See also document. File Allocation Table (FAT)—The section of a storage drive that keeps track of the location of stored files.
  • Page 199 HDMI cables. See also HDMI. Hibernation—A feature of many Toshiba computers that saves to the internal storage drive the current state of your work, including all open files and programs, when you turn the computer off. When you turn on the computer again, your work is returned to the same state it was when the computer was turned off.
  • Page 200 Glossary LAN (Local Area Network)—A group of computers or other devices dispersed over a relatively limited area and connected by a communications link that enables any device to interact with any other on the network. LED (Light Emitting Diode)—A solid state lamp (SSL) that uses light-emitting diodes (LEDs) as the source of light, which offers long life and high efficiency output.
  • Page 201 Glossary motherboard—The computer’s main circuit board that contains the processor, memory, and other primary components. MS-DOS prompt—See system prompt. multi-function drive—A DVD drive that can read and write to CD and DVD media. multimedia—A combination of two or more media, such as sound, animation, and video in a computer program or presentation.
  • Page 202 Glossary password—A unique string of characters entered by a user to verify his or her identity to the computer or the network. PC Card—A credit-card-sized expansion card designed to increase the capabilities of computers. PC Cards provide functions such as modem, fax/modem, hard disk drive, network adapter, sound card, or SCSI adapter.
  • Page 203 Glossary Random Access Memory—See RAM. Read-Only Memory—See ROM. reboot—See boot, restart. removable disk—A disk that can be removed from a disk drive. A Flash drive is one example of a removable disk. resolution—A measure of the sharpness of the images that can be produced by a printer or displayed on a screen.
  • Page 204 Glossary shortcut—See keyboard shortcut. ® Sleep—A feature of some Windows operating systems that allows you to turn off the computer without exiting your open applications and to continue from where you left off when you turn the computer on again. software—See program.
  • Page 205 Glossary Web—See World Wide Web. ® Wi-Fi —A registered trademark term of the Wi-Fi Alliance that stands for Wireless Fidelity, and is another term for the communication protocol to permit an Ethernet connection using wireless communication components. World Wide Web (www)—The worldwide network of Web sites linked together over the Internet.
  • Page 206: Index

    Index charging 41 charging the real-time clock AC adaptor 38 (RTC) 93 AC power 91 conserving power 96 AC power light 38 determine remaining power 94 accessing disposal 103 network 110 indicator light 94 adding installation 99 memory low charge 95 check total memory 52 maintaining 103 memory (optional) 43...
  • Page 207 102 AC adaptor cord to (DC-IN) 40 battery indicator light 94 computer to a network 110 BIOS Setup HDMI™-compatible TV or see TOSHIBA Hardware Setup display device 74 button monitor 74 eco Utility™ 99 power cord/cable 40...
  • Page 208 Index using 84 Fingerprint Authentication Utility using 141 function keys 80 EasyGuard® 89 eco Utility™ button 99 eject button headphones optical disc drive 84 using 111 eject, optical disc drive 85 Help and Support enabling troubleshooting 155 touch pad 72 Hibernation mode eSATA hot key 184...
  • Page 209 LEDs system indicator lights 94 ON/OFF indicator light 94 AC adaptor light 93 AC power light 38 online resources battery light 40 Toshiba 88 Web Camera light 111 optical disc Licenses 16 Auto-Run feature 86 lock handling 86 computer, using 76...
  • Page 210 87 printer solid state drive (SSD) 85 troubleshooting 166 troubleshooting 162 problem solving using 84 contacting Toshiba 176 optical discs Startup options 154 troubleshooting 163 program, starting 81 optical media program, starting from Start menu 82 recording 86...
  • Page 211 Setup Wizard 42 Protect & Fix tab 121 software program Secure tab 120 starting 81 TOSHIBA Button Support 139 starting from Start menu 82 Toshiba EasyGuard® 89 solid state drive (SSD) 85 TOSHIBA eco power plan 99 sounds TOSHIBA eco Utility™ 144...
  • Page 212 ExpressCard® slot appears dead TOSHIBA Hardware Setup 134 ExpressCard®, error occurs 166 TOSHIBA HDD Protection Utility ExpressCard®, hot swapping fails TOSHIBA PC Diagnostic Tool Utility ExpressCard®, not recognized TOSHIBA PC Health Monitor 145 external display problems 160 TOSHIBA Security Assist 129...
  • Page 213 116 ExpressCard® 112 hot key to set a power plan 98 Memory card reader 114 optical disc drive 84 TOSHIBA eco power plan 99 touch pad 68 Web Camera 111 using the keyboard 79 Utilities 117 video projector...

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