Toshiba L840-BT2N22 User Manual page 154

154
If Something Goes Wrong
Wireless networking problems
❖
If another computer is on the same network, verify that it has
network access, and can connect to the Internet. If, for
example, the other computer cannot browse to a public Web
site, the ISP's (Internet Service Provider) service may be
disrupted.
❖
Verify that the Service Set Identifier (SSID), or network
name, is correct
access point you are attempting to connect through. SSIDs are
case-sensitive.
❖
Check the Windows
that the Wi-Fi
operating system, and that the driver is loaded. To access
the Device Manager, click the Start button, Control Panel,
System and Security, and then System. Carefully note any
error messages
confer with a support technician at a later time.
NOTE
❖
Use IPCONFIG to verify that the computer has a useful IP
address
169.254.xxx.xxx assigned by Windows
1
2
3
The IP address for each active network adapter will be
displayed.
❖
Connect your computer directly to your router or broadband
modem, by plugging a standard CAT5 Ethernet patch cable
(sold separately) into your computer's RJ45 Ethernet port. If
your connection problem disappears, the problem lies in the
Wi-Fi
❖
If you have enabled any security provisions (closed system,
MAC address filtering, Wired Equivalent Privacy [WEP], etc.),
check the access point vendor's Web site for recent firmware
upgrades. Problems with WEP keys, in particular, are
frequently addressed in new firmware releases.
-
i.e., that it matches the SSID assigned to the
®
adapter is recognized by the Windows
-
these will be very helpful if you should
To enable or disable wireless communication, use the Hot Key
For more information see
-
one other than the private address of
Click the Start button to open the Start menu.
Type in the Search programs and files field.
Cmd
Enter IPCONFIG /ALL
®
part of your network.
®
Control Panel's Device Manager to verify
"Hot Keys/TOSHIBA Cards" on page
and press Enter
®
®
.
.
.
F12
164.