Toshiba Satellite L850 Series User Manual
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Toshiba Satellite L850 Series User Manual

Toshiba Satellite L850 Series User Manual

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User's Manual
Satellite L850/L850D/L855/L855D
Satellite Pro L850/L850D
Satellite C850/C850D/C855/C855D
Satellite Pro C850/C850D
Satellite S850/S850D/S855/S855D
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Summary of Contents for Toshiba Satellite L850 Series

  • Page 1 User's Manual Satellite L850/L850D/L855/L855D Satellite Pro L850/L850D Satellite C850/C850D/C855/C855D Satellite Pro C850/C850D Satellite S850/S850D/S855/S855D Series...

  • Page 2: Table Of Contents

    Operating Basics The Keyboard ..................4-1 Optical disc drives ................4-4 TOSHIBA VIDEO PLAYER ..............4-10 TOSHIBA Blu-ray Disc Player ............4-13 3D Playback on an External 3D Device ..........4-14 Wireless communications ..............4-19 LAN ....................... 4-22 User's Manual...
  • Page 3 Utilities and Applications ..............5-1 Special features ..................5-4 TOSHIBA Password utility ..............5-5 TOSHIBA System Settings ..............5-8 TOSHIBA Media Player by sMedio TrueLink+ ........5-14 TOSHIBA PC Health Monitor .............. 5-15 System Recovery ................5-16 Chapter 6 Troubleshooting Problem solving process ..............
  • Page 4 User's Manual...

  • Page 5: Chapter 1 Toshiba Legal, Regulatory And Safety

    TOSHIBA computers. Copyright, Disclaimer and Trademarks Copyright © 2012 by TOSHIBA Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of TOSHIBA. No patent liability is assumed, with respect to the use of the information contained herein.

  • Page 6: Regulatory Information

    Windows, Microsoft and Windows logo are registered trademarks of Microsoft Corporation. Bluetooth is a trademark owned by its proprietor and used by TOSHIBA under license. The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries.
  • Page 7 Only peripherals complying with the FCC class B limits may be attached to this equipment. Operation with non-compliant peripherals or peripherals not recommended by TOSHIBA is likely to result in interference to radio and TV reception. Shielded cables must be used between the external devices and the computer’s External RGB monitor port, Universal Serial Bus (USB...
  • Page 8 EMC (Electromagnetic Compatibility) and safety standards. However, TOSHIBA cannot guarantee that this product still observes these EMC standards if options or cables not produced by TOSHIBA are connected or implemented. In this case the persons who have connected/implemented those options/cables have to provide assurance that the system (PC plus options/cables) still fulfils the required standards.
  • Page 9 Note that Canadian Department of Communications (DOC) regulations provide, that changes or modifications not expressly approved by TOSHIBA Corporation could void your authority to operate this equipment. This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
  • Page 10 The new European Union (EU) chemical regulation, REACH (Registration, Evaluation, Authorization and Restriction of Chemicals), entered into force on 1 June 2007. TOSHIBA will meet all REACH requirements and is committed to provide our customers with information about the chemical substances in our products according to REACH regulation.

  • Page 11: Video Standard Notice

    For more detailed information about recycling of this product, please visit our website (http://www.toshiba- india.com) or contact call center (1800-200-8674). These symbols may not stick depending on the country and region where you purchased.
  • Page 12 ------------------------ /*===================================================== Copyright (c) 1998-2011 The OpenSSL Project. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
  • Page 13 ---------------------------------- /* Copyright (C) 1995-1998 Eric Young (eay@cryptsoft.com) All rights reserved. This package is an SSL implementation written by Eric Young (eay@cryptsoft.com). The implementation was written so as to conform with Netscapes SSL. This library is free for commercial and non-commercial use as long as the following conditions are aheared to.

  • Page 14: Energy Star Program

    ENERGY STAR logo on the computer and the following information applies. TOSHIBA is a partner in the ENERGY STAR Program and has designed this computer to meet the latest ENERGY STAR guidelines for energy efficiency. Your computer...

  • Page 15: Disposing Of The Computer And The Computer's Batteries

    DVD SuperMulti with Double Layer Blu-ray™ Combo drive Blu-ray™ Writer drive Panasonic Precision Devices Co., Ltd. 1080 Takano Nagomi-machi Tamana-Gun Kumamoto, Japan 2. TOSHIBA SAMSUNG STORAGE TECHNOLOGY DVD SuperMulti with Double Layer Blu-ray™ Combo drive Blu-ray™ Writer drive User's Manual 1-11...
  • Page 16 TOSHIBA SAMSUNG STORAGE TECHNOLOGY KOREA CORPORATION 14F, Bldg. No.102, Digital empire2, 486 Sin-dong, Yeongtong-gu, Suwon-si, Gyeonggi-do, Korea, 443-734 3. Hitachi-LG Data Storage, Inc. DVD SuperMulti with Double Layer Blu-ray™ Combo drive Blu-ray™ Writer drive Hitachi-LG Data Storage, Inc. 22-23,KAIGAN 3-CHOME,...

  • Page 17: General Precautions

    General Precautions TOSHIBA computers are designed to optimize safety, minimize strain and withstand the rigors of portability. However, certain precautions should be observed to further reduce the risk of personal injury or damage to the computer.
  • Page 18 Leave enough space around the computer and other equipment to provide adequate ventilation. Otherwise, they may overheat. To keep your computer in prime operating condition, protect your work area from: Dust, moisture, and direct sunlight. Equipment that generates a strong electromagnetic field, such as stereo speakers (other than speakers that are connected to the computer) or speakerphones.

  • Page 19: Information For Wireless Devices

    it is recommended that a minimum distance of 30cm is maintained between the computer and a mobile phone that is in use. Instruction Manual for Safety and Comfort All important information on the safe and proper use of this computer is described in the enclosed Instruction Manual for Safety and Comfort.
  • Page 20 If you should experience any such problem, immediately turn off either one of your Bluetooth or Wireless LAN. Please visit http://www.pc.support.global.toshiba.com, if you have any questions about using Wireless LAN or Bluetooth Card from TOSHIBA. In Europe visit http://www.toshiba-europe.com/computers/tnt/bluetooth.htm Your Bluetooth product is not compatible with devices using Bluetooth Version 1.0B specifications...
  • Page 21 Europe Restrictions for Use of 2400.0-2483.5MHz Frequencies in Europe France: Outdoor use Military Radiolocation limited to 10mW use.Refarming of the 2.4GHz band e.i.r.p. within the has been ongoing in recent years to band allow current relaxed regulation Full 2454-2483.5MHz implementation planned 2012. Italy: For private use, a general authorization is required if WAS/...
  • Page 22 Russian Limited e.i.r.p 100mW. Permitted to use Federation: only for indoor applications, closed industrial and warehouse areas, and on board aircraft. Permitted to use for local networks of aircraft crew service communications on board aircraft in area of the airport and at all stages of flight.
  • Page 23 check the current channel of operation. If operation is occurring outside of the allowable frequencies for outdoor use, as listed above, the user must contact the applicable national spectrum regulator to request a license for outdoor operation. Canada - Industry Canada (IC) This device complies with RSS 210 of Industry Canada.
  • Page 24 If this equipment causes RF interference to other radio stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. Contact an authorized TOSHIBA service provider if you have problems with interference caused by this product to Other Radio Stations.
  • Page 25 4 : The interference range of this equipment is less than 40m. : This equipment uses a frequency bandwidth from 2,400MHz to 2,483.5MHz. It is possible to avoid the band of mobile object identification systems. 3. Indication for Bluetooth The indication shown below appears on this equipment. 2.4 : This equipment uses a frequency of 2.4 GHz.

  • Page 26: Legal Footnotes

    Atheros WB225 802.11b/g/n Wireless LAN and Bluetooth The Name of the radio equipment: AR5B225 DSP Research, Inc. Approval Number: D110317003 Atheros HB125 802.11b/g/n Wireless LAN The Name of the radio equipment: AR5B125 DSP Research, Inc. Approval Number: D110320003 The following restrictions apply: Do not disassemble or modify the device.
  • Page 27 For optimum performance, use your computer product only under recommended conditions. Read additional restrictions in your product documentation. Contact TOSHIBA technical service and support, refer to TOSHIBA support section for more information.
  • Page 28 Published battery life numbers are achieved on select models and configurations tested by TOSHIBA at the time of publication. Recharge time varies depending on usage. Battery may not charge while computer is consuming full power.

  • Page 29: Messages

    such as Microsoft Operating System and/or pre-installed software applications, or media content. Actual formatted capacity may vary. Over a period of time, and depending on the usage of the computer, the brightness of the LCD screen will deteriorate. This is an intrinsic characteristic of LCD technology.
  • Page 30 Pay attention! A caution informs you that improper use of equipment or failure to follow instructions may cause data loss or damage your equipment. Please read. A note is a hint or advice that helps you make best use of your equipment.

  • Page 31: Chapter 2 Getting Started

    Some of the features described in this manual may not function properly if you use an operating system that was not pre-installed by TOSHIBA. Equipment checklist Carefully unpack your computer, taking care to save the box and packaging materials for future use.

  • Page 32: Using Your Product For The First Time

    Right-click Click the right Touch Pad control button once. Right click the mouse once. Press and hold on the touch screen (only for touch screen models). Double-click Tap the Touch Pad or click the left Touch Pad control button twice. Left click the mouse twice.
  • Page 33 DC power and reduces the voltage supplied to this computer. Always use the TOSHIBA AC adaptor that was included with your computer, or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor could cause fire or damage to the computer possibly resulting in serious injury.
  • Page 34 When you connect the AC adaptor to the computer, always follow the steps in the exact order as described in the User’s Manual. Connecting the power cable to a live electrical outlet should be the last step otherwise the adaptor DC output plug could hold an electrical charge and cause an electrical shock or minor bodily injury when touched.
  • Page 35 Connect the AC adaptor’s DC output plug to the DC IN 19V jack on the left of the computer. Figure 2-3 Connecting the DC output plug to the computer 1. DC IN 19V jack 2. DC output plug Plug the power cord into a live wall outlet - the DC IN/Battery indicator on the front of the computer should glow.
  • Page 36 Do not close the display panel with pens or any other objects left in between the display panel and the keyboard. When opening or closing the display panel, place one hand on the palm rest to hold the computer in place and use the other hand to slowly open or close the display panel (Do not use excessive force when opening or closing the display panel).

  • Page 37: Turning Off The Power

    When it is displayed, be sure to read the License Terms carefully. Getting to know the Start screen The Windows 8 Start screen provides you a new and easy way to access your favorite things, such as apps, websites and contacts. By pointing the mouse pointer to the lower-right (or upper-right) corner of your screen, you will find a list of charms with different demands, including basic tasks such as turning off the power and advanced PC settings.
  • Page 38 Restarting the computer Certain conditions require that you reset the computer, for example if: You change certain computer settings. An error occurs and the computer does not respond to your keyboard commands. If you need to restart the computer, there are three ways this can be achieved: In the Settings charm, click Power and then select Restart.
  • Page 39 Please note that keyboard keys can only be used if the Wake- up on Keyboard option is enabled within the TOSHIBA System Settings. If the computer enters Sleep Mode while a network application is active, the application might not be restored when the computer is next turned on and the system returns from Sleep Mode.
  • Page 40 Sleep Mode limitations Sleep Mode will not function under the following conditions: Power is turned back on immediately after shutting down. Memory circuits are exposed to static electricity or electrical noise. Hibernation Mode The Hibernation Mode feature saves the contents of memory to the Hard Disk Drive when the computer is turned off so that, the next time it is turned on, the previous state is restored.
  • Page 41 1. Click Desktop -> Desktop Assist -> Control Panel -> System and Security -> Power Options. 2. Click Choose what the power button does or Choose what closing the lid does. 3. Click Change settings that are currently unavailable. 4. Select the Hibernate check box from Shutdown settings. 5.

  • Page 42: Chapter 3 The Grand Tour

    Chapter 3 The Grand Tour This chapter identifies the various components of the computer - it is recommended that you become familiar with each before you operate the computer. Legal Footnote (Non-applicable Icons) For more information regarding Non-applicable Icons, please refer to the Legal Footnotes section.

  • Page 43: Left Side

    Power indicator The Power indicator normally glows white when the computer is turned on. However, if you turn the computer off into Sleep Mode, this indicator will blink white - approximately two seconds on, two seconds off. Wireless The Wireless communication indicator glows communication amber when the Bluetooth, Wireless LAN or indicator...

  • Page 44: Right Side

    Universal Serial Bus One Universal Serial Bus port, which complies to (USB 2.0) port the USB 2.0 standard, is provided on the left side of the computer. The USB 2.0 port is not compatible with USB 3.0 devices. Please note that it is not possible to confirm the operation of all functions of all USB devices that are available.
  • Page 45 Microphone jack A 3.5 mm mini microphone jack enables connection of a three-conductor mini jack for stereo microphone input. The integrated sound system provides support for the computer's internal speakers and microphone, as well as allowing an external microphone and headphones to be connected via the appropriate jacks.

  • Page 46: Back

    External RGB monitor This port provides 15-pin, analog RGB port. port Please refer to the External RGB monitor port pin assignment section for information on external RGB monitor port pin assignment.This port allows you to connect an external RGB monitor to the computer.
  • Page 47 Figure 3-5 The underside of the computer 1. Battery lock 3. Memory module slot 2. Battery release latch 4. Cooling vents Product appearance depends on the model you purchased. Battery lock Slide the battery lock to release the battery pack ready for removal.

  • Page 48: Front With The Display Open

    Front with the display open This section shows the computer with the display panel open. In order to open the display, lift the display panel up and position it at a comfortable viewing angle for you. Figure 3-6 The front of the computer with the display panel open 1.
  • Page 49 Web Camera Web Camera is a device that allows you to record video or take photographs with your computer. You can use it for video chatting or video conferences using a communication tool. Enables the transmission of video and use of video chat via the internet using specialized applications.

  • Page 50: Internal Hardware Components

    The processor type varies depending on model. To check which type of processor is included in your model, open the TOSHIBA PC Diagnostic Tool Utility by clicking Desktop -> Desktop Assist -> Support & Recovery -> PC Diagnostic Tool.
  • Page 51 The size of the hard disk drive varies depending Solid State Drive on the model. To check which type of HDD/SSD is included in your model, open the TOSHIBA PC Diagnostic Tool Utility by clicking Desktop -> Desktop Assist -> Support & Recovery -> PC Diagnostic Tool.
  • Page 52 Display controller The display controller interprets software commands into hardware commands that turn particular parts on the screen on or off. The display controller also controls the video mode and uses industry standard rules to govern the screen resolution and the maximum number of colors that can be displayed at any one time.

  • Page 53: Monitoring Of Power Condition

    running under battery mode using the internal LCD display only The Vari-Bright feature can be enabled in the AMD VISION Engine Control Center/Catalyst Control Center. You can access the center in the following way: Right-click on the desktop and click AMD VISION Engine Control Center/Catalyst Control Center.
  • Page 54 Power on Power off (no operation) AC adaptor Remaining • Operates battery capacity • LED: off connected is above low battery trigger point Remaining • Operates battery capacity • LED: flashes is below low amber battery trigger point Remaining Computer shuts battery capacity down is exhausted...

  • Page 55: Specifications

    Power indicator Check the Power indicator to determine the power status of the computer - the following indicator conditions should be noted: White Indicates power is being supplied to the computer and the computer is turned on. Flashing white Indicates that the computer is in Sleep Mode and that there is sufficient power available (AC adaptor or battery) to maintain this condition.
  • Page 56 Power Requirements AC adaptor 100-240V AC 50 or 60 Hz (cycles per second) Computer 19V DC External RGB monitor port pin assignment Signal Name Description Red Video Signal Green Video Signal Blue Video Signal Reserved Reserved Ground Ground Ground Ground Power Supply Ground Reserved...
  • Page 57 AC Power Cord and Connectors The power cord’s AC input plug must be compatible with the various international AC power outlets and the cord must meet the standards for the country/region in which it is used. All cords must meet the following specifications: Wire size: Minimum 0.75 mm...
  • Page 58 United Kingdom UL approved BS approved Australia Europe Approved by the appropriate AS approved agency Canada China CSA approved CCC approved User's Manual 3-17...

  • Page 59: Chapter 4 Operating Basics

    Chapter 4 Operating Basics This chapter describes the basic operations of your computer, highlights the precautions that should be taken when using it. The Keyboard The computer’s keyboard layouts are compatible with a 104/105-key enhanced keyboard - by pressing some keys in combination, all of the 104/105-key enhanced keyboard functions can be performed on the computer.
  • Page 60 Sleep Mode. You can configure the Function Keys Mode by selecting the "Special function mode" or "Standard F1-F12 mode". Please refer to the TOSHIBA System Settings section. Function keys let you enable or disable certain features of the computer.
  • Page 61 Some features will show the toast notification at the edge of the screen. Those toast notifications are disabled at factory default. You can enable them in the TOSHIBA Function Key application.To access it, click Desktop -> Desktop Assist -> Tools & Utilities -> TOSHIBA Function Key.

  • Page 62: Optical Disc Drives

    Release ALT - the ASCII character will appear on the display screen. Optical disc drives The computer may be installed with a DVD Super Multi drive, Blu-ray™ Combo drive or Blu-ray™ Writer drive (BDXL™). When the computer is accessing an optical disc, the indicator on the drive glows. Formats The drives support the following formats.
  • Page 63 When the computer’s power is on, press the eject button to open the disc tray slightly. Grasp the disc tray gently and pull until it is fully opened. Figure 4-5 Pressing the eject button and pulling the disc tray open 1.
  • Page 64 If the disc is not seated properly when the disc tray is closed, the disc might be damaged. Also, the disc tray might not open fully when you press the eject button. Removing discs To remove the disc, follow the steps as detailed below: Do not press the eject button while the computer is accessing the optical disc drive.
  • Page 65 Writable discs This section describes the types of writable discs. Check the specifications of your drive to see the types of discs it can write. CD-R discs can be written only once. The recorded data cannot be erased or changed. CD-RW discs including multi speed CD-RW discs, high-speed CD-RW discs and ultra-speed CD-RW discs can be recorded more than once.
  • Page 66 Please also be aware that in no event does TOSHIBA guarantee the operation, quality or performance of any disc. CD-R: TAIYO YUDEN CO., Ltd.
  • Page 67 DVD+R: MITSUBISHI KAGAKU MEDIA CO., LTD. (for 8x and 16x speed media) TAIYO YUDEN CO., Ltd. (for 8x and 16x speed media) DVD+R DL: MITSUBISHI KAGAKU MEDIA CO., LTD. (for 8x speed media) DVD-RW: DVD Specifications for Recordable Disc for Version 1.1 or version Victor Company of Japan, Ltd.

  • Page 68: Toshiba Video Player

    Keep mobile phones and other wireless communication devices away from the computer. TOSHIBA VIDEO PLAYER Please be aware of the following limitations when you use the TOSHIBA VIDEO PLAYER: Notes on use This software can only be used on Windows 8.
  • Page 69 Do not lock the computer using the Windows logo ( ) + L keys when running the TOSHIBA VIDEO PLAYER. The TOSHIBA VIDEO PLAYER does not have a parental control function. In order to protect copyrights, the Windows Print Screen function is disabled when TOSHIBA VIDEO PLAYER is running.
  • Page 70 TOSHIBA VIDEO PLAYER features and instructions are explained in details in TOSHIBA VIDEO PLAYER Manual. Use the following procedure to open TOSHIBA VIDEO PLAYER Manual. Press the F1 key when TOSHIBA VIDEO PLAYER is launched and click the Help button. User's Manual...

  • Page 71: Toshiba Blu-Ray Disc Player

    TOSHIBA Blu-ray Disc Player Please be aware of the following limitations when you use TOSHIBA Blu- ray Disc Player. Notes on Use This software can only be used on Windows 8. Playback of high bit rate content may cause frame dropping, audio skipping or decrease in computer performance.

  • Page 72: 3D Playback On An External 3D Device

    To playback video on an external display or TV using TOSHIBA Blu- ray Disc Player, use output devices like external displays or TV that have HDCP supported HDMI port. The video cannot be displayed on an external display or TV connected to the RGB connector.
  • Page 73 2D home video and other 2D contents you created, in 3D according to your personal preferences. The TOSHIBA VIDEO PLAYER is set by default in the 2D format. By pressing the 2Dto3D conversion function button, you decide to activate the 2Dto3D conversion function and therefore decide to watch your 2D content in 3D.
  • Page 74 The protection of intellectual property rights is essential for TOSHIBA. In this respect, TOSHIBA underlines that the Player should not be used in a manner infringing such rights. It is your...
  • Page 75 The picture generated by 2Dto3D conversion function is not the same as a picture produced for 3D playback use. The 2Dto3D conversion function simply uses TOSHIBA's original algorithm to apply pseudo 3D effect to the 2D content. The Player is set by default in the 2D format. By pressing the 2Dto3D...
  • Page 76 Depending on the system environment, the player may automatically switch into 2D if you perform any of the following operations during 3D playback. Furthermore, you may experience some time lag when the switching occurs. - Opening windows or pop-ups such as [Right-Click Menu], [Settings Window], [File Select] or [Error Message].

  • Page 77: Wireless Communications

    Wireless communications The computer’s wireless communication function supports some wireless communication devices. Only some models are equipped with both Wireless LAN and Bluetooth functions. Do not use the Wireless LAN (Wi-Fi) or Bluetooth functionalities near a microwave oven or in areas subject to radio interference or magnetic fields.
  • Page 78 TOSHIBA is not liable for the loss of data due to eavesdropping or illegal access through the wireless LAN and the damage thereof. Card Specifications...
  • Page 79 regulations may impose a number of limitations to the use of wireless communication equipment. Radio Frequency Band 5GHz (5150-5850 MHz) (Revision a and n) Band 2.4GHz (2400-2483.5 MHz) (Revision b/g and n) The range of the wireless signal is related to the transmit rate of the wireless communication.

  • Page 80: Lan

    The computer has built-in support for Ethernet LAN (10 megabits per second, 10BASE-T), Fast Ethernet LAN (100 megabits per second, 100BASE-TX) or Gigabit Ethernet LAN (1000 megabits per second, 1000BASE-T). This section describes how to connect/disconnect to a LAN. Do not install or remove a memory module while Wake-up on LAN is enabled.

  • Page 81: Battery

    Do not connect any power supplying device to the LAN cable that is connected to the LAN jack. Otherwise, malfunctions or damage may occur. Turn off the power to all external devices connected to the computer. Plug one end of the cable into the LAN jack. Press gently until you hear the latch click into place.
  • Page 82 TOSHIBA as replacements. The computer's RTC battery is a lithium battery and should be replaced only by your dealer or by a TOSHIBA service representative. The battery can explode if not properly replaced, used, handled or disposed. Dispose of the battery as required by local ordinances or regulations.
  • Page 83 Use only the computer connected to an AC power source or optional TOSHIBA Battery charger to charge the battery pack. Never attempt to charge the battery pack with any other charger.
  • Page 84 The DC IN/Battery indicator may show a rapid decrease in battery operating time when you try to charge a battery under the following conditions: The battery has not been used for a long time. The battery has completely discharged and been left in the computer for a long time.
  • Page 85 How much charge the battery contained to begin with. How you use optional devices, such as a USB device, to which the battery supplies power. Whether you enable Sleep Mode, which can conserve battery power if you are frequently turning the computer off and on. Where you store your programs and data.
  • Page 86 4. Connect the AC adaptor to the DC IN 19V jack of the computer, and to a wall outlet that is supplying power. The DC IN/Battery indicator should glow amber to indicate that the battery pack is being charged, however, in the event that DC IN/Battery indicator does not glow this indicates that power is not being supplied - check the connections for the AC adaptor and the power cord.

  • Page 87: Additional Memory Module

    Slide and hold the battery release latch to disengage the battery pack and then lift it up to remove it from the computer. Figure 4-9 Releasing the battery pack -1 Figure 4-10 Releasing the battery pack -2 1. Battery lock 3.
  • Page 88 When installing or removing a memory module, you must ensure that you do not touch any other internal areas of the computer. Use only memory modules approved by TOSHIBA. Do not try to install or remove a memory module under the following conditions.
  • Page 89 Slide your fingernail or a thin object under the cover and lift it off. Figure 4-11 Removing the memory module cover 1. Memory module cover 2. Screw Product appearance depends on the model you purchased. User's Manual 4-31...
  • Page 90 Align the notch of the memory module with that of the memory slot and gently insert the module into the slot at about a 30 degree angle before holding it down until the latches on either side snap into place. Figure 4-12 Seating the memory module 1.
  • Page 91 Seat the memory module cover in place and secure it with the screw. Take care to ensure that the memory module cover is firmly closed. Figure 4-13 Seating the memory module cover 1. Memory module cover 2. Screw Product appearance depends on the model you purchased. Install the battery pack - refer to Replacing the battery pack section, if...

  • Page 92: Peripheral Devices

    Grasp the module by its edges and remove it from the computer. If you use the computer for a long time, the memory modules and the circuits locating close to the memory modules will become hot. In this case, let them cool to room temperature before you replace them. Or you will get burnt if you touch any of them.
  • Page 93 Please note that an adaptor is required to use miniSD/microSD Card. Please note that not all memory media have been tested and verified to work correctly. Therefore, it is not possible to guarantee that all memory media will operate properly. The slot does not support Magic Gate functions.
  • Page 94 SDXC 64GB Memory media format New media cards are formatted according to specific standards. If you wish to reformat a media card, be sure to do so with a device that uses media cards. Formatting a memory media card Memory media cards are sold already formatted in conformity to specific standards.
  • Page 95 Set the write-protect switch to the lock position, if you do not want to record data. Inserting a memory media The following instructions apply to all types of supported media devices. To insert a memory media, follow the steps as detailed below: Turn the memory media so that the contacts (metal areas) are face down.
  • Page 96 Do not remove the memory media while the computer is in Sleep or Hibernation Mode. The computer could become unstable or data in the memory media could be lost. Do not remove only the miniSD/microSD Card while leaving the adaptor in the Memory media slot. External monitor An external analog monitor can be connected to the External RGB monitor port on the computer.
  • Page 97 HDMI Device An HDMI display device can be connected to the HDMI out port on the computer. To connect the HDMI display device, follow the steps as detailed below: As the port operation of all HDMI (High-Definition Multimedia Interface) display devices have not been confirmed, some HDMI display devices may not function properly.
  • Page 98 3. To use the internal speakers on your computer, select Speakers. To use the television or the external monitor that you have connected to the computer, select a different playback device. 4. Click the Set Default button if it is available. 5.

  • Page 99: Optional Toshiba Accessories

    You are able to add a number of options and accessories in order to make your computer even more powerful and convenient to use. For reference, the following list details some of the items that are available from your reseller or TOSHIBA dealer: Memory Kit DDR3-1333/1600 memory modules can easily be installed in the computer.
  • Page 100 Microphone Level Follow the steps below to change the microphone recording level. Right click on the speaker icon on the Taskbar, and select Recording devices from the sub menu. Select Microphone, and click Properties. On the Levels tab move the Microphone slider to increase or decrease the microphone volume level.

  • Page 101: Computer Handling

    Power Management The audio controller in your computer can be turned off when the audio function is not used. To adjust the configuration of audio power management, click the Power Management button When audio power management is enabled, the circle button at the upper left of the Power Management is blue and convex.

  • Page 102: Heat Dispersal

    You can clean the display screen by spraying a small amount of glass cleaner onto a soft, clean cloth and then wiping the screen gently with the cloth. Never spray cleaner directly onto the computer or let liquid run into any part of it.
  • Page 103 If the processor's temperature reaches an unacceptably high level with either setting, the computer automatically shuts down to prevent any damage. In this instance all unsaved data in memory will be lost. User's Manual 4-45...

  • Page 104: Chapter 5 Utilities And Advanced Usage

    For details on TOSHIBA PC Diagnostic Tool, see the help file TOSHIBA Password This utility allows you to set a password in order utility to restrict access to the computer.
  • Page 105 To access this utility, click Desktop -> Desktop Assist -> Tools & Utilities -> eco Utility. For details on TOSHIBA eco utility, see the help file. TOSHIBA Blu-ray This software is provided for playback of Blu-ray Disc Player Disc™.
  • Page 106 TOSHIBA Service This application allows your computer to Station automatically search for TOSHIBA software updates or other alerts from TOSHIBA that are specific to your computer system and its programs. When enabled, this application periodically transmits to our servers a limited...

  • Page 107: Special Features

    Special features The following features are either unique to TOSHIBA computers or are advanced features which make the computer more convenient to use. Access each function using the following procedures. To access the Power Options, click Desktop -> Desktop Assist ->...

  • Page 108: Toshiba Password Utility

    Desktop Assist -> Control Panel -> Hardware and Sound -> Sound. Double click the Speakers icon and then click the TOSHIBA Audio Enhancement tab. TOSHIBA Password utility The TOSHIBA Password utility provides two levels of password security: User and Supervisor. User's Manual...
  • Page 109 Passwords set by the TOSHIBA Password utility function are different from the Windows password. User Password To start the utility, click the following items: Desktop -> Desktop Assist -> Tools & Utilities -> User Password User authentication may be required to validate user rights when using TOSHIBA Password Utility to delete or change passwords, etc.
  • Page 110 If your computer does not load the BIOS Setup utility, please refer to the Troubleshooting section. If you forget your HDD User Password, TOSHIBA will NOT be able to assist you, and your HDD will be rendered COMPLETELY and PERMANENTLY INOPERABLE. TOSHIBA will NOT be held...

  • Page 111: Toshiba System Settings

    Tools & Utilities -> System Settings. TOSHIBA System Settings window The TOSHIBA System Settings window contains a number of tabs to allow specific functions of the computer to be configured. In addition there are also three buttons: OK, Cancel and Apply.
  • Page 112 Sleep and Charge This tab allows you to set advanced features when the power of the computer is turned OFF. "Power OFF" includes Sleep Mode, Hibernation Mode or shutdown state. It also displays the remaining battery capacity. Sleep and Charge Your computer can supply USB bus power (DC5V) to the USB port even when the computer is turned OFF.
  • Page 113 When Sleep and Charge function is enabled, the USB Wakeup function does not work for compatible ports. In that case, if there is a USB port that does not have the Sleep and Charge function, attach the mouse or keyboard to it. If all USB ports have the Sleep and Charge function, change to disable Sleep and Charge function.
  • Page 114 The boot device selection methods described above will not change the boot priority settings that have been configured in TOSHIBA System Settings. In addition, if you press a key other than one of those listed, or if the selected device is not installed, the system will continue to boot according to the current and available settings in TOSHIBA System Settings.
  • Page 115 Panel Open - Power On This option allows you to change the Panel Open - Power On setting. Enabled Enables the Panel Open - Power On function. When you open the display panel while your computer is turned off, the system will boot up automatically.
  • Page 116 Internal USB 3.0 controller Use this option to enable or disable the internal USB 3.0 controller. If Disabled is selected, the internal USB 3.0 port(s) on the computer will work as USB 2.0 port(s), which will save power. Enabled Enables the internal USB 3.0 controller. Disabled Disables the internal USB 3.0 controller.

  • Page 117: Toshiba Media Player By Smedio Truelink

    Disabled Disables Built-in LAN functions. TOSHIBA Media Player by sMedio TrueLink+ Please be aware of the following limitations when you use the TOSHIBA Media Player by sMedio TrueLink+: Notes on use This software is a multimedia player which can be used to play back video, music and photo.

  • Page 118: Toshiba Pc Health Monitor

    Opening TOSHIBA Media Player by sMedio TrueLink+ Manual The features and operations about TOSHIBA Media Player are explained in the TOSHIBA Media Player Manual. Use the following procedure to open TOSHIBA Media Player Manual: Click the Tutorials icon on the Start Page of TOSHIBA Media Player.

  • Page 119: System Recovery

    Acceptance" screen. Please carefully read the information displayed. Selecting ACCEPT and clicking OK will enable the program. By enabling the TOSHIBA PC Health Monitor software, you agree with these terms and conditions and to the use and sharing of the collected information. Once...
  • Page 120 Operate the computer at full power. Do not use power-saving features. Do not write to the media when the virus check software is running. Wait for it to finish, then disable virus detection programs including any software that checks files automatically in the background. Do not use utilities, including those intended to enhance Hard Disk Drive access speed.
  • Page 121 When drivers/utilities are installed, you can setup the respective drivers/utilities from the following place. To open the setup files, Click Desktop -> Desktop Assist -> All Programs -> TOSHIBA -> Applications and Drivers. TOSHIBA Media Player by sMedio TrueLink+ application is not included in the setup files above but can be downloaded from Windows Store.
  • Page 122 Recovery Media. However, if you have already created a "Recovery Media", you can use it to restore the recovery partition. If you have not created "Recovery Media", please contact TOSHIBA support for assistance. Restoring the pre-installed software from the...

  • Page 123: Troubleshooting

    In reality many problems can be solved simply, but a few may require help from TOSHIBA Support - if you find you need to consult others, be prepared to describe the problem in as much detail as possible.
  • Page 124 Always try to make detailed notes of your observations and keep them in a permanent error log - this will help you to describe your problems to TOSHIBA Support. In addition, if a problem recurs, the log you have made will help to identify the problem faster.
  • Page 125 Before using a peripheral device or application software that is not an authorized TOSHIBA part or product, make sure the device or software can be used with your computer. Use of incompatible devices may cause injury or may damage your computer.

  • Page 126: Hardware And System Checklist

    The computer will not load advanced options during startup By holding down one of the following keys during startup, your computer will load advanced options as shown below. Advanced option BIOS utility Boot menu 0 (zero) Recovery options If your computer starts to load the Operating System instead of desired advanced options, follow the steps below: In the Settings charm, click Power and then select Restart.
  • Page 127 If the computer has reached room temperature and it still does not start, or if it starts but shuts down quickly, contact TOSHIBA Support. AC power If you have trouble turning on the computer with the AC adaptor connected you should check the status of the DC IN/Battery indicator.
  • Page 128 However, if you do not believe the battery is at the end of its operating life, you should speak to TOSHIBA Support. Battery doesn’t If you frequently recharge a partially charged...
  • Page 129 (remapping involves changing or reassigning the function of each key). If you are still unable to use the keyboard, you should contact TOSHIBA Support. Internal display panel Apparent computer's display panel problems may be related to the computer's setup and configuration - please refer to the...
  • Page 130 - if so remove it and try to start the Drive computer again. If this has no effect, check the Boot Priority setting within the TOSHIBA System Settings - please refer to the Boot Priority Options section for further information.
  • Page 131 If you are still unable to resolve the problem, contact TOSHIBA Support. Pointing device If you are using a USB mouse, you should also refer to both the mouse section, and the documentation supplied with your mouse.
  • Page 132 Within the Mouse Properties window, click the Pointer Options tab. Set the pointer speed as required and click If you are still unable to resolve the problem, contact TOSHIBA Support. The reaction of Adjust the touch Sensitivity. Touch pad is either To access it, click Desktop ->...
  • Page 133 If you are still unable to resolve the problem, contact TOSHIBA Support. USB device In addition to the information in this section, please also refer to the documentation supplied with your USB device.
  • Page 134 Sleep and Charge Enable the Sleep and Charge function in the function. TOSHIBA System Settings. When there is a current overflow of the external device connected to the compatible port, USB bus power (DC5V) supply may be stopped for safety reasons.
  • Page 135 Problem Procedure The battery depletes If Sleep and Charge function is enabled, the quickly even when I computer's battery will discharge during turned OFF the hibernation or when the computer is turned off. power of the Connect the AC adaptor to the computer or disable computer.
  • Page 136 Volume cannot be adjusted during Windows start up or shut down. If you are still unable to resolve the problem, contact TOSHIBA Support. External monitor Please also refer to Operating Basics, and to the documentation supplied with your monitor for further information.
  • Page 137 Display error occurs Check that the cable connecting the external monitor to the computer is firmly attached. If you are still unable to resolve the problem, contact TOSHIBA Support. Problem Procedure Cannot access LAN Check for a firm cable connection between the LAN jack and the LAN hub.

  • Page 138: Toshiba Support

    TOSHIBA Support. TOSHIBA support If you require any additional help using your computer or if you are having problems operating the computer, you may need to contact TOSHIBA for additional technical assistance. Before you call Some problems you experience may be related to software or the operating system so it is important that you investigate other sources of assistance first.
  • Page 139 - they are your best resource for current information and support. TOSHIBA technical support If you are still unable to solve the problem and suspect that it is hardware related, visit TOSHIBA technical support website http://www.toshiba.co.jp/ worldwide/. User's Manual 6-17...

  • Page 140: Index

    Index hinges 3-8 opening 2-5 screen 3-8 AC adaptor additional 4-41 Display controller 3-11 connecting 2-3 DC IN 19V jack 3-2 Documentation list 2-1 Dual Pointing Device Touch Pad 6-10 Battery DVD Super Multi drive extending life 4-27 using monitoring capacity 4-26 writing real time clock 3-10, 4-23 save mode 5-4...
  • Page 141 6-4 Memory media slot 4-34 Pointing device 6-9 Power 6-4 Moving the computer 4-44 Real Time Clock 6-7 Sound system 6-13 MultiMediaCard TOSHIBA support 6-16 removing 4-37 Touch Pad 6-10 USB device 6-11 USB mouse 6-11 User's Manual Index-2...
  • Page 142 4-36 note 4-35 Security lock 4-40 Sleep Mode setting 2-8 System automatic 5-4 Sound system problems 6-13 TOSHIBA Desktop Assist 5-1 TOSHIBA PC Diagnostic Tool 5-1 USB device problems 6-11 Video mode 4-43 Video RAM 3-10 User's Manual Index-3...

  • Page 143: Glossary

    Glossary The terms in this glossary cover topics related to this manual. Alternate naming is included for reference. Abbreviations AC: Alternating current ANSI: American National Standards Institute AMT: Intel Active Management Technology ASCII: American Standard Code for Information Interchange BIOS: basic input/output system bps: bits per second CD: compact disc CD-ROM: Compact Disc Read-Only Memory...
  • Page 144 LAN: local area network LCD: liquid crystal display LED: light emitting diode MB: megabyte MMC: multi media card OCR: optical character recognition (reader) PC: personal computer PCI: peripheral component interconnect RAM: random access memory RGB: red, green, and blue ROM: read only memory RTC: real time clock S/P DIF: Sony/Philips Digital Interface Format SD: Secure Digital...

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