Troubleshooting; Internet Support; Optional Accessories; Declaration Of Conformity - Epson PowerLite Home Cinema 5010 Quick Setup

Troubleshooting

If you see a blank screen or the No signal message after turning on your
video device or computer, check the following:
•
Make sure the power light on the projector is blue and not flashing.
•
Press the Source buttons on the remote control or the
the projector to switch to the correct image source, if necessary.
•
If you're using a Windows
®
keyboard that lets you display on an external monitor. It may be labeled
CRT/LCD or have an icon such as
Fn key while pressing it (such as Fn + F7). Wait a moment for the display
to appear.
•
laptop, open System Preferences and select
If you're using a Mac ®
Displays. Select the VGA Display or Color LCD option if necessary,
then click the Arrange or Arrangement tab, and select the Mirror
Displays check box.
If 3D images aren't displaying properly, check the following:
•
Press the button to switch to 3D viewing mode, if necessary.
•
Make sure that you are within the 3D viewing range. See "Choose a
location" on the front of this sheet or the online User's Guide for more
information.
•
Press the Menu button on your remote control, select the Signal menu,
then 3D Setup, then select 3D Format. Make sure that the Auto option is
selected.
•
Check that your video device and media are both 3D compatible. Refer
to the documentation that came with your video device for more
information.
If you see a blank screen or the image is distorted when using the WirelessHD
transmitter, check the following:
•
Make sure the WirelessHD Transmitter is not placed on a metal surface,
as this may interfere with the signal.
•
You may need to reset the WirelessHD connection. Turn off both the
WirelessHD Transmitter and the projector. Start playback on your video
device, then turn on the WirelessHD Transmitter and the projector. Wait
10 seconds, then press the Setup button on the back of the transmitter.
•
If the green and orange lights on the transmitter are flashing, the unit
may be overheating. Make sure the vents on the back of the transmitter
are not blocked and that the room temperature does not exceed 95 °F
(35 °C).

Where to get help

Manual
For more information about using the projector, click the icon on your desktop
to access the online manual (requires an Internet connection). If you don't
have a User's Guide icon, you can install it from the projector CD or go to the
Epson website, as described below.

Telephone Support Services

To use the Epson PrivateLine Support service, call (800) 637-7661 and enter
®
the PIN on the Epson PrivateLine Support card included with your projector.
This service is available 6 to 6
am
the duration of your warranty period. You may also speak with a projector
support specialist by dialing:
US: (562) 276-4394, 6 to 8 , Pacific Time, Monday through Friday, and
am pm
7 to 4 , Pacific Time, Saturday
am pm
Canada: (905) 709-3839, 6 to 8
am
Days and hours of support are subject to change without notice. Toll or long
distance charges may apply.
laptop, press the function key on your
. You may have to hold down the
, Pacific Time, Monday through Friday, for
pm
, Pacific Time, Monday through Friday
pm

Internet Support

Visit www.epson.com/support (U.S.) or www.epson.ca/support
(Canada) for solutions to common problems. You can download utilities and
documentation, get FAQs and troubleshooting advice, or e-mail Epson.
Registration
Register today to get product updates, special promotions, and customer-only
button on
offers. You can use the CD included with your projector or register online at
www.epson.com/webreg.

Optional accessories

For a list of optional accessories, see the online User's Guide.
You can purchase screens or other accessories from an Epson authorized
reseller. To find the nearest reseller, call 800-GO-EPSON (800-463-7766). Or you
can purchase online at www.epsonstore.com (U.S. sales) or www.epson.ca
(Canadian sales).
Notices

Declaration of Conformity

According to 47CFR, Part 2 and 15, Class B Personal Computers and Peripherals;
and/or CPU Boards and Power Supplies used with Class B Personal Computers
We:
Located at:
Tel:
Declare under sole responsibility that the product identified herein, complies
with 47CFR Part 2 and 15 of the FCC rules as a Class B digital device. Each
product marketed, is identical to the representative unit tested and found
to be compliant with the standards. Records maintained continue to reflect
the equipment being produced can be expected to be within the variation
accepted, due to quantity production and testing on a statistical basis as
required by 47CFR 2.909. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause
undesired operation.
Trade Name:
Type of Product: LCD Projector
Model:
Marketing Name: PowerLite Home Cinema 5010/PowerLite Home Cinema 5010e
Trade Name:
Type of Product: WirelessHD Transmitter
Model:
Marketing Name: WirelessHD Transmitter
Epson America, Inc. Limited Warranty
Two-Year Projector Limited Warranty and 90-Day Lamp Limited Warranty
What Is Covered: Epson America, Inc. ("Epson") warrants to the original retail
purchaser of the Epson projector product enclosed with this limited warranty
statement that the product, if purchased new and operated in the United
States, Canada, or Puerto Rico will be free from defects in workmanship and
materials for a period of two (2) years from the date of original purchase. This
limited warranty applies only to the projector and not to the projector lamp,
which carries a limited warranty period of ninety (90) days from the date of
original purchase. For warranty service, you must provide proof of the date of
original purchase.
Epson America, Inc.
3840 Kilroy Airport Way
MS: 3-13
Long Beach, CA 90806
562-290-5254
EPSON
H398A/H426A
EPSON
AW-WH036TU/AW-WH036TE/AW-WH036TT