Solving Projector Or Remote Control Operation Problems; Solutions To Projector Power Or Shut-Off Problems - Epson PowerLite Home Cinema 500 User Manual

• Check your computer or video source to make sure the volume is turned up and the audio output is set
for the correct source.
• Check the audio cable connections between the projector and your video source.
• If you do not hear sound from an HDMI source, set the connected device to PCM output.
• Make sure any connected audio cables are labeled "No Resistance".
• If you are using the USB Display function, turn on the Output audio from the projector setting in the
EPSON USB Display Settings program on your computer.
• If you are using a Mac and you do not hear sound from an HDMI source, make sure your Mac
supports audio through the HDMI port. If not, you need to connect an audio cable.
Parent topic:

Solving Projector or Remote Control Operation Problems

Check the solutions in these sections if you have problems operating the projector or remote control.

Solutions to Projector Power or Shut-Off Problems

Solutions to Problems with the Remote Control
Solutions to Password Problems
Parent topic:
Solutions to Projector Power or Shut-Off Problems
If the projector does not come on when you press the power button or it shuts off unexpectedly, try the
following solutions:
• Make sure the power cord is securely connected to the projector and to a working electrical outlet.
• The projector's buttons may be locked for security. Unlock the buttons or use the remote control to
turn on the projector.
• The power cord may be defective. Disconnect the cord and contact Epson.
• If the projector's lamp shuts off unexpectedly, it may have entered sleep mode after a period of
inactivity. Begin a presentation to wake the projector.
• If the projector's lamp shuts off and the power and Temp lights are red, the projector has overheated
and shut off. Check the solutions for this light status.
• If the power button on the remote control does not turn on the projector, check its batteries and make
sure the Remote Receivers setting is turned on in the projector's menus, if available.
Parent topic:
Solving Image or Sound Problems
Solving Problems
Solving Projector or Remote Control Operation Problems
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