Chapter 3 • Appendix; Troubleshooting - Canon REALiS WUX10 Mark II D User Manual

CHAPTER 3 • Appendix
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Troubleshooting

■ Error Message Displayed
Software did not start properly, or has not
been installed properly.
■
Cannot Find Projector
Projector is not connected to the network
Network settings for the projector are not
configured correctly
SNMP settings of the projector is not
configured
Items in "Discovery settings" are not
configured correctly
22
Cause
Cause
Cppendix
•
Restart this software.
• If an error message continues to appear after
restarting, uninstall this software then reinstall it.
•
Make sure that the projector and network is
connected using a LAN cable.
• Make sure that the projector's [Network Function] is
turned "On".
• Confirm the IP address and/or network settings.
• Configure the SNMP settings of the projector if the
projector is SNMP-compatible. See the instruction
manual that came with the projector for SNMP
configuration procedures.
• Confirm the IP address of the projector, and
configure the Discovery settings.
- If Projector is SNMP-compatible
Add a broadcast address of the network with the
projector in the "Broadcast" tab, or configure so
that the projector's IP address is included in the
"IP address ranges" tab of the "Discovery settings"
dialog (see pp. 5, 6, 7). In addition, "Protocol name
([SNMP V1]/[SNMP V2c]/[SNMP V3])", "Community
name" and "Password" must be configured to
match the network settings of the projector to allow
communication with the projector.
- If Projector is LV Series Compatible
Add an IP address of the projector in the "Discovery
settings" dialog (see p. 8).
Solution
Solution