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What to do if ...
Water is leaking out.
– Attach/replace the drainage hose correctly.
– Tighten the screw connection of the supply hose.
No water supply.
–
Start/Reload not selected?
Detergent not
– Tap not turned on?
dispensed.
– Filter blocked? Clean the filter
– Supply hose kinked or trapped?
Washing machine door
– Safety function active. Programme stopped?
cannot be opened.
–
(without final spin) selected?
– Can be opened by emergency release only?
Programme does not
–
Start/Reload or
start.
– Washing machine door closed?
– Childproof lock active? Deactivate
Detergent solution is not
–
(without final spin) selected?
drained.
– Clean the detergent solution pump
– Clean the waste pipe and/or drainage hose.
Water not visible in the
– Not a fault - water below the visible area.
drum.
Unsatisfactory spin
– Not a fault - the unbalanced-load detection system has cancelled
result.
the spin cycle because of uneven distribution of the laundry.
Laundry wet/too damp.
Distribute small and large items of laundry evenly inside the drum.
–
Reduced Ironing selected?
– Selected speed too low?
The programme
– Not a fault – the programme sequence is optimised for the
duration changes
particular wash process. This may result in changes to the
during the wash cycle.
programme duration in the display field.
Spin cycle performed
– Not a fault - unbalanced load detection system adjusts the
several times.
imbalance.
Residual water in the
– Not a fault - the action of the care product is not affected.
compartment for care
– Clean the insert if necessary
products.
Odour formation in the
– Run programme
washing machine.
standard detergent.
Status display
– Too much detergent used? Mix 1 tablespoon of fabric softener
flashes. Foam may be
with ½ litre of water and pour into dispenser II (not for outdoor and
coming out of the
down-filled textiles!).
detergent drawer.
– Reduce the detergent dosage for the next wash cycle.
Intense noise formation,
– Are the appliance feet fixed?
vibrations and
Secure the appliance feet
"wandering" during the
– Transportation safety devices removed? Remove the
spin cycle.
transportation safety devices
Noises during spin and
– Clean detergent-solution pump
drain cycles.
Display panel/indicator
– Power cut?
lamps do not function
– Fuses triggered? Reset/change the fuse.
during operation.
– If the fault occurs repeatedly, call customer services.
Programme sequence
– Not a fault - unbalanced load detection system adjusts imbalance
longer than usual.
by repeatedly distributing the laundry.
– Not a fault - foam detection system active - adds an additional
rinse cycle.
Detergent residues
– Occasionally, phosphate-free detergents contain water-insoluble
on the laundry.
residues.
– Use the
If you cannot correct a fault yourself (switching on/off) or a repair is required:
– Turn the programme selector to Off and remove the mains plug from the socket.
– Turn off the water supply and call customer services
page 10.
page 4.
page 3, 4.
page 9.
Ready in time selected?
page 5.
page 3, 4.
page 10.
page 5.
page 5.
page 9.
Cottons 90 °C without laundry. Use
Installation instructions.
Installation instructions.
page 10.
Rinse cycle or brush out the laundry after washing.
Installation instructions.
Washing machine
en Instruction manual
11
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