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Troubleshooting
The following troubleshooting guides provide answers to some of the more
common problems, which you may encounter while installing or using WLAN
Adapter products. If you encounter difficulties that are not mentioned in this
section, please contact the Wireless LAN Technical Support.
Verify if the WLAN Adapter is installed correctly.
When the WLAN Adapter setup is complete, you can verify if the driver has
been setup properly. Right click My Computer, select Properties, and click
the Device Manager tab. Then double-click the Network adapters icon; you
should see "802.11g Network Adapter" with an icon of an expansion adapter.
There should not be a "!" or "?" (problem) or "x" (disabled) symbol over this
icon.
There is a yellow exclamation mark or a yellow question mark in
Device Manager in front of my WLAN Adapter.
To resolve the problem, you should update/reinstall the WLAN Adapter driver.
In "Device Manager", right click 802.11g Network Adapter, select Properties,
and select Driver tab. Click on Update Driver button, then follow the "Update
Device Driver Wizard" to complete the driver installation.
Cannot connect to any access points
Follow the procedure below to configure your WLAN Adapter.
a. Verify that the "Network Type" is in "Infrastructure" mode.
b. Verify that the "SSID" of your WLAN Adapter is set to the same "SSID"
of an access point.
c. Verify that the "Encryption" type is the same as that of an access point.
If you enabled "WEP" encryption, you must also set the same WEP
Keys on both sides.
Chapter 5 - Troubleshooting
ASUS WLAN Adapter
1
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