The Message "Epsonnet Config Cannot Be Used Because No Network Is Installed." Appears When You Start Epsonnet Config; The Message "Could Not Complete Communicating Configuration Data" Appears When You Send Settings To The Network Interface; The Model Name And Ip Address Do Not Appear In The Epsonnet Config Dialog Box - Epson 500DN - B Color Inkjet Printer Network Manual

The message "EpsonNet Config cannot be used because no
network is installed." appears when you start EpsonNet Config.
Cause
TCP/IP is not installed on the
computer.
TCP/IP is installed on the computer,
but its IP address is not set correctly.
The message "Could not complete communicating configuration
data" appears when you send settings to the network interface.
Cause
This may happen when using a
dial-up router.
The Model Name and IP Address do not appear in the EpsonNet
Config dialog box.
Cause
If the valid IP address is not set, the
items indicated in the dialog box
mentioned above may not appear.
What to do
Install the TCP/IP protocol.
Set a correct IP address for the computer.
What to do
Run Command Prompt from the computer on which
EpsonNet Config is installed, and then enter the following
command:
Format: >ROUTE_ADD_the IP address of the network
interface_ the IP address of the computer (the under bar
represents one space)
Example: >ROUTE ADD 192.168.192.168 22.33.44.55.
What to do
Set a valid IP address.
Refresh the status by selecting Refresh from the View
menu.
Increase the length of time before a timeout. To do this,
select Options from the Tool menu, and then select
Timeout. Note that doing so can cause EpsonNet Config
to run more slowly.
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Troubleshooting