AT&T EL42208 - 5.8GHz Dual Handset Answering System User Manual page 50

Appendix C
Troubleshooting
The battery
does not
charge in the
handset or the
handset battery
does not
accept charge.
The CHARGE
light is off.
There is no dial
tone.
• Make sure the handset is placed in the telephone base
correctly. The CHARGE light on the handset should
be on.
• If the cordless handset is in the telephone base, but the
CHARGE light is not on, refer to The CHARGE light is
off in this section.
• It may be necessary to purchase a new battery. Please
refer to the Batteries section of this user's manual.
• The telephone might be malfunctioning. Please refer to
the Limited warranty section of this user's manual for
further instruction.
• Clean the metallic charging contacts on the cordless
handset and telephone base each month using a pencil
eraser or a dry non-abrasive fabric.
• Make sure the power adapter and telephone line cords
are plugged in correctly and securely.
• Unplug the power adapter. Wait for 15 seconds before
plugging it back in. Allow up to one minute for the
cordless handset and telephone base to reset.
• The telephone might be malfunctioning. Please refer to
the Limited warranty section of this user's manual for
further instruction.
• First, try all the suggestions in My telephone does not
work at all, on the previous page.
• Move the cordless handset closer to the telephone base.
It might be out of range.
• The telephone line cord might be malfunctioning. Try
installing a new telephone line cord.
• Disconnect the telephone base from the telephone jack
and connect a different telephone. If there is no dial
tone on that telephone either, the problem is in your
wiring or local service. Contact your local telephone
company.
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