Samsung WA476DSHASU/A1 Technical Information page 3

Trouble shooting guide user manual ver.1.0 (english, french, spanish)
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ALIGNMENT AND ADJUSTMENTS
To avoid risk of electrical shock, personal injury or death; disconnect power to washer
before servicing, unless testing requires power.
Error Code
NO
(Diagnostic Code
Error Image)
11
TE1
12
3E
13
HE
14
nF1
15
SUd
16
AE
PE
17
(Clutch Motor Error)
PE1
18
(clutch hall sensor
error)
19
8E
[Technical information]WA484DSHA_03051B_EN.indd 3
WARNING
Description
This occurs when the water
temperature sensor fault is detected
continuously for 5 seconds.
MICOM is attempting to drive the motor
but is not getting any response signals
from the hall sensor. Visual check shows
motor is not running. (Locked, Defective
Hall Sensor or Overload)
Heater Relay Failure (No Heater Relay
Check Signal)
The hot/cold water hose connection is
not correct.
Suds is detected during the washing
session. ("SUdS" is not an error. When
it finishes washing, End and the SUd
code will blink in turn.)
Communication error between SUB
PBA and MAIN PBA
This error occurs when the position of
the clutch is not detected.
- If the position detection signal is not
received 15 seconds after the clutch
motor starts, the spin drum is shaken
left and right and then the motor is
restarted.
If the motor position signal is not
received even after 3 reattempts, a PE
error occurs.
After the completion of the clutch
position detection, and the clutch
hall signal is invalid, the spin drum
is shaken left and right and then the
clutch hall signal is evaluated again.
This, if the clutch hall signal is still
invalid, the clutch position switching
status is checked and then the
operation is restarted.
(If the 15 reattempts fail, this error
occurs.)
If the output from the MEMS sensor
is over 4.5V or under 0.5V and it
continues for 5 seconds, this error
occurs.
3
Corrective Action
Go to " Board Input Test" and check
Water Temperature. Check loose
or pinched wires. Replace PCB or
thermistor.
Evaluate wire harness for loose or
unhooked connections. Go to " Quick
Test Mode" and test Motor.
Replace PCB
Please connect the hot/cold water
hose connection correctly.
Guide a user to reduce amount of
detergent usage.
Check Main PBA, SUB PBA & Wire-
harness. Replace PCB
1. Check the clutch motor.
2. Check the assembly status of the
clutch motor.
3. Check the wire connector terminals.
1. Check the clutch hall sensor.
2. Check the wire connector terminals.
3. Check the clutch switching status.
- Check the coupling assembly and
disassembly status.
1. Check the MEMS sensor and PBA.
2. Check the wire connector terminals
2012-06-25
11:11:58

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