Samsung WA46CG3505A Series User Manual
Samsung WA46CG3505A Series User Manual

Samsung WA46CG3505A Series User Manual

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Washer
User manual
WA47CG3500A*/WA46CG3505A*
Untitled-20 1
Untitled-20 1
2023-06-22
2023-06-22
6:11:55
6:11:55

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Summary of Contents for Samsung WA46CG3505A Series

  • Page 1 Washer User manual WA47CG3500A*/WA46CG3505A* Untitled-20 1 Untitled-20 1 2023-06-22 2023-06-22 6:11:55 6:11:55...
  • Page 2: Table Of Contents

    Contents Safety information What you need to know about the safety instructions Important safety symbols Important safety precautions CALIFORNIA PROPOSITION 65 WARNING Critical installation warnings Installation cautions Critical usage warnings Usage cautions Critical cleaning warnings Regulatory notice FCC Notice IC Notice Open Source Announcement Installation Unpacking your washer...
  • Page 3 Maintenance Self Clean Cleaning the exterior Cleaning the interior Care for an extended period of non-use Cleaning the mesh filter Cleaning the detergent drawer Troubleshooting Checkpoints Information codes Specifications Fabric care chart Helping the environment Declaration of conformity Specification sheet English 3 Untitled-20 Sec33 Untitled-20 Sec33...
  • Page 4: Safety Information

    Safety information Congratulations on your new Samsung washer. This manual contains important information on the installation, use, and care of your appliance. Please take some time to read this manual to take full advantage of your washer’s many benefits and features.
  • Page 5: Important Safety Precautions

    Important safety precautions WARNING To reduce the risk of fire, electric shock, or injury to persons when using your appliance, follow basic precautions, including the following: 1. Read all instructions before using this appliance. 2. Do not wash or dry articles that have been previously cleaned in, washed in, soaked in, or spotted with gasoline, dry-cleaning solvents, other flammable or explosive substances as they give off vapors that could ignite or explode.
  • Page 6: California Proposition 65 Warning

    Safety information CALIFORNIA PROPOSITION 65 WARNING WARNING Cancer and Reproductive Harm - www.P65Warnings.ca.gov. Critical installation warnings WARNING Plug the power cord into an AC 120 V / 60 Hz/wall socket rated at 15 amps or higher. Use the socket for this appliance only. In addition, do not use an extension cord. •...
  • Page 7: Installation Cautions

    Do not pull the power cord when unplugging the power plug. • Unplug the power plug by pulling the plug. • Failing to do so may result in electric shock or fire. If the power plug or power cord are damaged, contact your nearest Samsung service center. Installation cautions CAUTION Position the appliance so that the power plug is easily accessible.
  • Page 8: Critical Usage Warnings

    Safety information Critical usage warnings WARNING If the appliance is flooded, cut the power immediately and contact your nearest Samsung service center. If the appliance emits a strange noise, a burning smell, or smoke, unplug the power plug immediately and contact your nearest Samsung service center.
  • Page 9: Usage Cautions

    Do not attempt to repair, disassemble, or modify the appliance yourself. • Do not use any fuse (such as copper, steel wire, etc.) other than a standard fuse. • If you need to repair or reinstall the appliance, contact your nearest Samsung service center.
  • Page 10 Safety information After a water supply failure or when reconnecting the water supply hose, open the faucet slowly. Open the faucet slowly after a long period of non-use. • The air pressure in the water supply hose or the water pipe may result in damage to a part or in water leakage.
  • Page 11 • This may result in burns or injury. Do not operate the washer if the detergent dispenser is removed. • This may result in electric shock or injury due to water leakage. Do not insert your hand into the detergent dispenser after opening it. •...
  • Page 12: Critical Cleaning Warnings

    Safety information • If it accumulates inside the washer, it may result in water leakage. Do not wash throw rugs or doormats in the washer. • If you wash throw rugs or doormats, the sand will accumulate inside the washer. It may result in error such as no draining.
  • Page 13: Regulatory Notice

    Regulatory notice FCC Notice CAUTION Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. This device complies with Part 15 of FCC Rules. Operation is Subject to following two conditions: 1.
  • Page 14: Ic Notice

    Regulatory notice IC Notice The term “IC” before the radio certification number only signifies that Industry Canada technical specifications were met. Operation is subject to the following two conditions: 1. This device may not cause interference, and 2. This device must accept any interference, including interference that may cause undesired operation of the device.
  • Page 15: Open Source Announcement

    Directive 2014/53/EU . The full text of the EU declaration of conformity is available at the following internet address: The official Declaration of conformity may be found at http://www.samsung.com, go to Support > Search Product Support and enter the model name.
  • Page 16: Installation

    Unpack your washer and inspect it for shipping damage. Make sure you have received all the items shown on the next page. If your washer was damaged during shipping, or you do not have all of the items, call 1-800-726-7864 (1-800-SAMSUNG). To prevent personal injury or strain, wear protective gloves whenever lifting or carrying the unit.
  • Page 17: What's Included

    What’s included Make sure all the parts are included in the product package. If you have a problem with the washer or the parts, contact the Samsung customer care center at 1-800-SAMSUNG (1-800-726-7864) or your retailer. 01 Drain hose 02 Hose guide...
  • Page 18 NOTE • If you lose an accessory and want to purchase a replacement, contact the Samsung customer care center at 1-800-SAMSUNG (1-800-726-7864). • The design of the parts and accessories may differ from the pictures above. Their design is subject to change without notice for product improvement.
  • Page 19: Installation Requirements

    Installation requirements Electrical supply and grounding • AC 120 V / 60 Hz / 15 AMP fuse or circuit breaker is required. • Use an individual branch circuit. Connect only the washer to the circuit. To ensure proper grounding, the washer comes with a power cord featuring a three-prong grounding plug for use in a properly installed and grounded outlet.
  • Page 20 Installation Drain Samsung recommends a standpipe 39 in. (990 mm) high. The drain hose must be connected through the hose clip to the standpipe, and the standpipe must fully cover the drain hose. Flooring For best performance, the washer must be installed on a solid floor. Wood floors may need to be reinforced to minimize vibration and/or unbalanced loads.
  • Page 21 Clearance requirement This clearance requirement is applicable for washers only. NOTE • For the dryer's clearance requirement, see the dryer’s user manual. • If the washer and dryer have different clearance requirements, use the one with the larger value. Alcove or closet installations Minimum clearance for stable operation: Sides Rear...
  • Page 22: Step-By-Step Installation

    Kinked hoses may cause water leaks. • If there is a water leak, stop using the washer and contact a local Samsung service center. A water leak may cause electric shock. • Do not stretch the water hoses by force.
  • Page 23 1. Attach the water hoses to the hot and cold water taps, and then hand tighten the water hose fittings until they are tight. Then, use pliers to tighten the fittings by an additional two-thirds of a turn. To avoid damaging the fittings, do not overtighten them.
  • Page 24 Installation 5. Open the water taps, and check for leaks. STEP 3 Connect the drain hose To a Laundry Tub or Drain Pipe 1. Check the height (A) of your drain system and make sure the minimum and maximum heights shown below are met.
  • Page 25 3. Route the drain hose to the drain system. CAUTION • If using a standpipe, make sure the standpipe and drain hose connection is not airtight. • If using a standpipe, make sure the drain hose is inserted at least 6 in. (*): Min.
  • Page 26 Installation 4. If the washer is not level, turn the appropriate leveling feet clockwise (B) to lower the washer, or counterclockwise (C) to raise the washer so that it is level. 5. Once you have the washer leveled, push down on all 2 corners to ensure that all 4 feet are touching the floor.
  • Page 27 STEP 5 Power on Plug the power cord into an AC 120 V / 60 Hz / 15 AMP approved electrical outlet protected by a 15-amp fuse or circuit breaker. Then, press POWER to turn on the washer. STEP 6 Run a test cycle Run a test cycle as follows to check if your washer is properly installed.
  • Page 28: Before You Start

    Before you start Initial settings Run calibration (recommended) Calibration ensures accurate weight detection by the washer. Make sure the tub is empty before running calibration. 1. Press POWER to turn on the washer. 2. Press and hold Temp. and Delay End simultaneously for 3 seconds. 3.
  • Page 29 STEP 3 Use a laundry net • Brassieres (water washable) must be placed in a laundry net. Metal parts of the brassieres may break through and tear other laundry items. • Cashmilon, large volume items, and lightweight clothes (lace-decorated clothes, lingerie, nylon stockings, and synthetic fabrics) may float during washing and not wash properly.
  • Page 30 Before you start NOTE Do not wash different types of bedding (blankets, sheets, comforters/duvets) together. They can get unbalanced in the tub and cause poor spinning results. • Separate the beddings by their type before washing. - If an item is bulky and absorbs large amounts of water during washing, wash that item individually.
  • Page 31 STEP 6 Add the correct detergent type The type of detergent you use - general purpose, specifically for woolens, etc. - depends on the type of fabric (cotton, synthetic, delicate items, wool), color, wash temperature, and degree of soiling. Regardless of the specific type of detergent you use, always use “low suds”...
  • Page 32: Detergent Drawer Guidelines

    Before you start Detergent drawer guidelines The washer provides a two-compartment dispenser for detergent and fabric softener. The bleach compartment is located on the left side of the tub. A. Softener compartment : Add a recommended amount of fabric softener into the softener compartment.
  • Page 33 To add washing agents to the detergent drawer 1. Open the lid. 2. Slide open the detergent drawer. 3. Add liquid laundry detergent to the liquid detergent container in the main wash compartment. CAUTION • Make sure the liquid detergent container is inserted in the main wash compartment.
  • Page 34 Before you start To use powdered detergent First, remove the provided liquid detergent container from the detergent compartment. Then, add powdered detergent to the detergent compartment according to the detergent manufacturer’s instructions. CAUTION Do not add powdered detergent to the liquid detergent container.
  • Page 35: Operations

    Operations WARNING To reduce the risk of fire, electric shock, or injury to persons, read the Safety information before operating this appliance. Control panel Turn the dial to select a cycle. (For more information about wash 01 Cycle Selector cycles, see page 41.) The display shows current cycle information and estimated time 02 Display remaining, or an information code if the washer needs to be...
  • Page 36 Operations Press the button to select the soil level/washing time. • Heavy - For heavily soiled loads. 05 Soil • Normal - For moderately soiled loads. This setting is best for most loads. • Light - For lightly soiled loads. Delay the end of any cycle for up to 24 hours in one-hour increments.
  • Page 37 Icon description • This icon indicates the lid is locked and cannot be opened. • The lid locks automatically during a cycle and this indicator Lid Lock turns on. • You can open the lid when this icon disappears. • This icon indicates that you should clean the drum using the SELF CLEAN cycle.
  • Page 38: Simple Steps To Start

    Operations Simple steps to start 1. Press POWER to turn on the washer. 2. Turn the Cycle Selector to select a cycle. 3. Change the cycle settings as necessary. 4. Select desired options as necessary. 5. Press and hold START/PAUSE . To change the cycle during operation 1.
  • Page 39: Cycle Overview

    Cycle overview NOTE The washer detects the weight of the items and automatically adjusts the optimal water level, washing time, rinse counts, and spin counts. (This may not be applicable on some cycles.) Cycle Description • For cottons, bed linens, table linens, underwear, towels, NORMAL or shirts.
  • Page 40 Operations Cycle Description • For loads that needs spinning only. SPIN ONLY • You can also select this cycle for additional spinning after running other cycles. • Select to choose from more cycles available on the DOWNLOADED SmartThings app on your smartphone. •...
  • Page 41: Cycle Chart

    Cycle chart Use this chart to set the best cycle and options for you laundry. NOTE Setting Temp. Water Level Soil    : factory setting H : Hot EH : Extra High H : Heavy    : can be selected W : Warm H : High N : Normal...
  • Page 42: Special Features

    Operations Special features Active Waterjet (for prewash) You can use the Active Waterjet function to hand-wash your items before you put them in the washer. 1. Press POWER to turn on your washer. 2. Open the lid. 3. Press Active Waterjet to supply water. 4.
  • Page 43 • Make sure the lid is closed tightly before you start a load of laundry. Delay End You can set the washer to finish your wash automatically at a later time by choosing a delay of between 1 to 24 hours (in 1 hour increments). The hour displayed indicates the time the wash will finish.
  • Page 44 Operations ATC (Auto Temperature Control) ATC enables the washer to control water temperatures in each washing cycle using the internal thermistor. It is designed to maintain certain washing temperatures for best results. NOTE • If you select NORMAL or HEAVY DUTY , you may notice the washer supplying cold water.
  • Page 45: Smartthings

    • This appliance supports the Wi-Fi 2.4 GHz protocols. Download On an app market (Google Play Store, Apple App Store, Samsung Galaxy Apps), find the SmartThings app with a search term of “SmartThings”. Download and install the app on your device.
  • Page 46 2. The washer starts the self-diagnosis procedure and displays an information code if a problem is detected. 3. Run the Samsung Laundry app on your mobile device, and then tap Smart Care . 4. Put the mobile device close to the washer’s display so that the smartphone camera and the washer face each other.
  • Page 47: Maintenance

    Maintenance Keep the washer clean for best performance and to lengthen its life cycle. WARNING Certain internal parts are intentionally not grounded and may present a risk of electric shock only during servicing. Service personnel – Do not contact the following parts while the appliance is energized: Control board, heat sink, motor, inlet valve, heater, and pump.
  • Page 48: Cleaning The Exterior

    Maintenance Cleaning the exterior 1. Turn off the water taps after finishing the day’s washing. This will shut off the water supply to your washer and prevent the unlikely possibility of damage from escaping water. Leave the lid open to allow the inside of your washer to dry out. 2.
  • Page 49: Cleaning The Mesh Filter

    Cleaning the mesh filter Clean the mesh filters in the water inlets once or twice a year. 1. Turn off the washer, and then unplug the power cord. 2. Close the water taps. 3. Loosen and disconnect the water hoses from the back of the washer.
  • Page 50: Cleaning The Detergent Drawer

    Maintenance Cleaning the detergent drawer 1. Fully pull out the detergent drawer. 2. To remove, pull the detergent drawer while pushing the ends of each side in. 3. Remove the inserts from the compartments. Rinse the inserts and the drawer in warm water and clean with a soft brush.
  • Page 51 4. Clean the drawer opening thoroughly with a small, non-metallic brush. 5. Return the inserts to the proper compartments. Replace the drawer by placing the drawer rail (A) on the compartment rail (B) while tilting the drawer downward. 6. Fully push the drawer back to close. English 51 Untitled-20 51 Untitled-20 51...
  • Page 52: Troubleshooting

    Troubleshooting Checkpoints If you encounter a problem with the washer, first check the table below and try the suggestions. Problem Action • Make sure your home electrical system is providing electrical power that matches the requirements of the washer. See page 19. •...
  • Page 53 Problem Action • Make sure you press or tap START/PAUSE after selecting the cycle and options. • Make sure the water taps are open. • Are the mesh filters in the water inlets clogged? Clean the mesh filters by brushing with a toothbrush. See page 49. •...
  • Page 54 Troubleshooting Problem Action • Make sure the washer's power cord is fully plugged in and the circuit is live. • Check the fuse or reset the circuit breaker. • Close the door, and then press or tap START/PAUSE to start the washing machine. For your safety, the washing machine will not spin unless the door is closed.
  • Page 55 Problem Action • Check the fuse or reset the circuit breaker. • Make sure the electrical voltage is normal. • Make sure the washing machine is plugged in. • Make sure the drain hose is pointed downward. (Natural drain models only) Does not drain and/or •...
  • Page 56 Thumping sound • If the thumping sound continues, the washer may be out of balance. Stop the washer and redistribute the load in the washer. If a problem persists, contact a local Samsung service center. English Untitled-20 56 Untitled-20 56...
  • Page 57: Information Codes

    • Turn off the washer, unplug it, wait 30 seconds, and then plug the washer in again. If the information code remains, contact a Samsung customer service center. NOTE If the washer displays “ 1C ”, the washer will automatically drain for 3 minutes.
  • Page 58 • Turn off the washer, unplug it, wait one minute, and then plug the washer in again. If the information code remains, contact a Samsung customer service center. The electronic control needs to be checked (Over Voltage Error). • Check if power is supplied properly.
  • Page 59 • Turn off the washer, unplug it, wait one minute, and then plug the washer in again. If the information code remains, contact a Samsung customer service center. NOTE When the washer displays “ LC ”, the washer drains for 3 minutes.
  • Page 60 Internet connection.) • This code will remain on the display, regardless of power on and off, until the firmware update is complete. For any codes not listed above, call 1-800-726-7864 (1-800-SAMSUNG). English Untitled-20 60...
  • Page 61: Specifications

    Specifications Fabric care chart The following symbols provide garment The clothes washer can not ensure care direction. The clothing care labels these temperatures because the actual include symbols for drying, bleaching, temperature of the water entering your drying and ironing, or dry cleaning when washer depends on water heater settings necessary.
  • Page 62: Helping The Environment

    Specifications Heat setting Warning symbols for laundering High Do not wash Do not wring Medium Do not bleach Do not tumble dry Any heat No steam (added to iron) No heat / Air Do not iron Iron dry or steam temperatures Dry-clean High Dry-clean...
  • Page 63: Declaration Of Conformity

    Declaration of conformity This appliance complies with UL2157. Specification sheet Type Top loading washer Model name WA47CG3500A* WA46CG3505A* Water pressure (psi (kPa)) 20-116 (137-800) Spin revolution 700 rpm NET weight (lb (kg)) 128 (58) 129 (58.5) Power consumption Washing 120 V 700 W NOTE You can fill the tub with dry, unfolded clothes, but DO NOT OVERLOAD the tub.
  • Page 64 If the product is located in an area where service by a SAMSUNG authorized servicer is not available, you may be responsible for a trip charge or required to bring the product to a SAMSUNG authorized service center for service.
  • Page 65 Replacement parts and products are warranted for the remaining portion of the original product’s warranty or ninety (90) days, whichever is longer. All replaced parts and products are the property of SAMSUNG and you must return them to SAMSUNG.
  • Page 66 PROFITS, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF SAMSUNG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Some states do not allow exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.
  • Page 67 SAMSUNG authorized service center. The original dated bill of sale must be presented upon request as proof of purchase to SAMSUNG or SAMSUNG’s authorized service center. SAMSUNG will provide in-home service during the warranty period at no charge, subject to availability within the Canada.
  • Page 68 Warranty (CANADA) SAMSUNG will repair, replace, or refund this product at our option and at no charge as stipulated herein, with new or reconditioned parts or products if found to be defective during the limited warranty period specified above. All replaced parts and products become the property of SAMSUNG and must be returned to SAMSUNG.
  • Page 69 (English) www.samsung.com/ca_fr/support (French) Visits by a Service Engineer to explain functions, maintenance or installation is not covered by warranty. Please contact your Samsung call agent for help with any of these issues. English 69 Untitled-20 69 Untitled-20 69 2023-06-22...
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  • Page 72 Scan this with your smartphone QUESTIONS OR COMMENTS? COUNTRY CALL OR VISIT US ONLINE AT U.S.A 1-800-SAMSUNG (726-7864) www.samsung.com/us/support www.samsung.com/ca/support (English) CANADA 1-800-SAMSUNG(726-7864) www.samsung.com/ca_fr/support (French) DC68-00000A-00 Untitled-20 72 Untitled-20 72 2023-06-22 2023-06-22 6:12:11 6:12:11...

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