Upgrade View Agent - VMware View Manager 4.5 Upgrade Manual

VMware View Upgrade Guide

Upgrade View Agent

The strategy for upgrading View Agent depends on the type of desktop source.
This procedure provides an overview of the tasks you must perform to upgrade View Agent in a variety of
virtual machines used as desktop sources. To complete some of these tasks, you might need the step-by-step
instructions found in the vSphere Client online help or in the VMware View Administrator's Guide, available by
clicking the Help button in View Administrator.
I If you are upgrading View Agent from a version earlier than 4.5 and if you have used a group
MPORTANT
policy object (GPO) to disable Windows firewall, the installer returns one of the following errors and the
upgrade is rolled back:
n Error 28014. Unable to close the firewall.
n Warning 28013 Unable to open the firewall.
Internal Error 28051 Shared Access.
n
If you encounter error 28014 or warning 28013, you must use a GPO to enable firewall services and run the
installer again to upgrade the agent. If you encounter internal error 28051, click OK in the error message box
to continue the upgrade.
Prerequisites
Perform the following preparation tasks:
If you are upgrading ESX hosts and virtual machines, complete the procedure described in
n
Hosts and Virtual Machines,"
Verify that you have a domain user account with administrative privileges on the hosts that you will use
n
to run the installer and perform the upgrade.
Procedure
1 On parent virtual machines and virtual machine templates, download and run the installer for
View Agent 4.5.
You can download the installer from the VMware Web site. Step-by-step instructions for running the
View Agent installer appear in the VMware View Administrator's Guide.
2 Take a snapshot of each upgraded parent virtual machine that you use to create linked-clone desktop
pools with View Composer.
For nonpersistent pools, you use the new snapshot for creating pools. For persistent pools, you use the
new snapshot for recomposing all the virtual machines in the pool.
For instructions on taking snapshots, see the vSphere Client online help.
3 If you use full-clone desktops or other virtual machines that you added as individual desktops or as part
of a manual pool, upgrade View Agent by using whatever third-party tools you usually use for software
upgrades.
View desktops that were called individual desktops in View 3.1.3 or 4.0.1 deployments are added to
manual pools in View 4.5. In the case of individual desktops, the manual pool contains only one desktop.
4 If you use Windows Terminal Servers or physical or blade PCs as desktop sources, download and run the
installer for View Agent 4.5 on these physical machines.
You can download the installer from the VMware Web site.
5 Use a View 3.1.3 or 4.0.1 client to verify that you can log in to the upgraded View 4.5 desktop sources with
View 3.1.3 or 4.0.1 client software.
38
on page 35.
"Upgrade ESX
VMware, Inc.