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User Interfaces
Request Manager uses the following interfaces:
Request Manager User
Portal
VMware Service
Manager
VMware vCloud Director
How Request Manager Uses Network Ports
The Request Manager server uses network ports to communicate with vCloud Director, the Oracle database,
and the email server used for incoming and outgoing traffic.
No configuration is required unless the servers or database is not using a default port. In that case, you will
need to open the port for Request Manager access. If any of these ports are in use by other applications or are
blocked on your network, you must reconfigure Request Manager to use different ones.
The following table lists the default Request Manager port access connections.
Table 1-1. Request Manager Port Access Requirements
Port Number
1521
25
110
143
80
80
389 (non SSL)
636 (SSL)
Preparing to Use Request Manager
Prepare your environment before you install Request Manager.
An environment that is ready for Request Manager includes the following:
An Oracle Database 10g or higher (10.2.0.4+) server that is ready for use.
n
Access to a vCloud Director Server that is populated with at least one published catalog.
n
Access to the same Microsoft Active Directory domain that is used by vCloud Director.
n
Roles and permissions are identified for the administrators and users who will install, configure, and
n
manage Request Manager.
VMware, Inc.
The portal used by engineers and cloud owners to request new clouds and
provision new virtual applications.
The administration user interface, used by administrators and asset managers
to manage workflow, forms, email, and connector mappings. Throughout this
document, this interface will be referred to as the Request Manager Admin
Portal.
Populates Request Manager cloud data and provides the interface, automation,
and management required by enterprises and service providers to build private
and public clouds.
Direction of Traffic
Outgoing
Outgoing
Outgoing
Outgoing
Incoming
Outgoing
Outgoing
Outgoing
Chapter 1 About vCloud Request Manager
Description
Oracle port
Outbound E-mail server port for SMTP
Inbound E-mail server port for POP3
Inbound E-mail server port for IMAP
Inbound HTTP for Request Manager user
Outbound REST (HTTP) for VMware vCloud Director
Outbound Active Directory using LDAP
Outbound Active Directory using LDAP over SSL
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