Page 1 Intel SPSH4 Server Platform ® Product Guide Order Number: A76346-003 ® A Guide for Technically Qualified Assemblers of Intel Identified Subassemblies and Products...
Page 2 Disclaimer Intel Corporation (Intel) makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Intel assumes no responsibility for any errors that may appear in this document.
Page 3: Table Of Contents
Contents 1 Important Safety Information Important Safety Information ....................11 Intended Application Uses .....................11 Safety Instructions and Information................11 Checking the Power Cords ....................12 Multiple Power Cords.....................12 Earth Grounded Socket-Outlets..................12 Before You Remove the Access Cover................13 Power Supply Modules ....................13 Fans ..........................13 Electrostatic Discharge (ESD) ..................13 Cooling and Airflow......................14 Lifting and Moving ......................14...
Page 4 Removing the Access Cover to the System Boards ............68 Installing the Access Cover to the System Boards............68 Removing the Memory Board ..................69 Installing the Memory Board ..................70 Removing the Processor Board Air Baffle..............71 Installing the Processor Board Air Baffle................72 Intel SPSH4 Server Platform Product Guide...
Page 5 Removing the Processor Board ..................73 Installing the Processor Board ..................74 Removing the Baseboard ....................75 Installing the Baseboard ....................77 Processors ..........................78 Installing Processors......................78 Removing Processors....................81 Memory ..........................82 Installing DIMMs ......................82 Removing DIMMs ......................84 Hot-Swap SCSI Drives ......................85 Checking a Hot-Swap SCSI Drive Status Indicator ............85 Installing a Hot-Swap Drive in a Carrier .................86 Removing a Hot-swap Drive from a Carrier ..............87 Removing and Installing Hot-Swap Disk Drives .............88...
Page 6 Power Supplies .........................136 System Cooling .........................136 Server Board Set Features....................137 Baseboard Connector and Component Locations............138 Baseboard Jumpers.....................139 Processors ........................141 DIMM Memory ......................141 Onboard Video ......................141 SCSI Controller......................141 Network Interface Controllers ..................142 Network Teaming Features..................143 ACPI..........................145 Intel SPSH4 Server Platform Product Guide...
Page 7 B Regulatory Information Product Regulation Compliance Information..............147 Product Safety ......................147 Electromagnetic Compatibility (EMC) - Emissions ............147 Electromagnetic Compatibility - Immunity ..............147 Power Line Harmonics / Voltage Flicker ..............147 Regional EMC Compliance Information ...............149 Product Ecology Documentation ..................151 Energy Saving Features ....................151 Disposal Considerations ....................151 Disassembly Instructions.....................151 C Error Messages and Error Codes...
Page 8 LED Hot-Plug PCI Status Indicators ................94 Feature Summary.....................129 Front Control Panel Features..................133 Server Board Set Features ..................137 Boot Block Jumper Descriptions ................139 Main Jumper Descriptions ..................140 Serial Port B Jumper Descriptions ................140 Product Regulatory Compliance Markings ..............148 viii Intel SPSH4 Server Platform Product Guide...
Page 9 17. Regional EMC Compliance Information ..............149 18. Standard BIOS POST Codes..................153 19. Recovery BIOS POST Codes ..................156 20. BMC Beep Codes.......................157 21. Error Messages and Codes ..................157 22. Power Usage Worksheet 1 ..................163 23. Power Usage Worksheet 2 ..................164 Contents...
Page 10 Intel SPSH4 Server Platform Product Guide...
Page 11: Important Safety Information
1 Important Safety Information Important Safety Information Only a technically qualified person shall access, integrate, configure, and service this product. Intended Application Uses This product was evaluated as Information Technology Equipment (ITE), which may be installed in offices, schools, computer rooms, and similar commercial type locations. The suitability of this product for other Product Categories and Environments (such as medical, industrial, alarm systems, and test equipment), other than an ITE application, may require further evaluation.
Page 12: Checking The Power Cords
The system will be provided with the following marking: Connect only to properly earthed socket outlet. Apparaten skall anslutas till jordat uttag när den ansluts till ett nätverk. Intel SPSH4 Server Platform Product Guide...
Page 13: Before You Remove The Access Cover
Before You Remove the Access Cover WARNING To avoid personal injury or property damage, the following safety instructions apply whenever accessing inside the product: Turn off all peripheral devices connected to this product. Turn off the system by pressing the power button on the front of the product. Disconnect the AC power by unplugging all AC power cords from the system or wall outlet.
Page 14: Cooling And Airflow
To avoid the potential for an electrical shock hazard, the rack assembly itself must be suitably earth grounded, according to your local regional electrical codes. This typically will require the rack to have its own separate earth ground. We recommend you consult your local approved electrician. Intel SPSH4 Server Platform Product Guide...
Page 15: Important Set-Up Safety Information
OVER CURRENT PROTECTION The system is designed to operate on a 20A AC voltage source that is provided with 20A over current protection. If the AC source for the rack exceeds 20A over current protection, each system must be provided with 20A or less over current supplemental protection.
Page 16: Warning: English (Us)
3. Attach the covers to the chassis with the screws removed earlier, and tighten them firmly. 4. Insert and lock the padlock to the system to prevent unauthorized access inside the system. 5. Connect all external cables and the AC power cord(s) to the system. continued Intel SPSH4 Server Platform Product Guide...
Page 17 WARNING: English (US) (Continued) A microprocessor and heat sink may be hot if the system has been running. Also, there may be sharp pins and edges on some board and chassis parts. Contact should be made with care. Consider wearing protective gloves. Danger of explosion if the battery is incorrectly replaced.
Page 18: Avertissement: Français
3. Revissez solidement les panneaux du boîtier avec les vis retirées plus tôt. 4. Remettez le cadenas en place et verrouillez-le afin de prévenir tout accès non autorisé à l’intérieur du système. 5. Rebranchez tous les cordons d’alimentation c. a. et câbles externes au système. Suite Intel SPSH4 Server Platform Product Guide...
Page 19 AVERTISSEMENT: Français (Suite) Le microprocesseur et le dissipateur de chaleur peuvent être chauds si le système a été sous tension. Faites également attention aux broches aiguës des cartes et aux bords tranchants du capot. Nous vous recommandons l'usage de gants de protection. Danger d'explosion si la batterie n'est pas remontée correctement.
Page 20: Warnung: Deutsch
4. Bringen Sie die Verschlußeinrichtung (Padlock) wieder an und schließen Sie diese, um ein unerlaubtes Öffnen des Systems zu verhindern. 5. Schließen Sie alle externen Kabel und den AC Stromanschlußstecker Ihres Systems wieder an. Fortsetzung Intel SPSH4 Server Platform Product Guide...
Page 21 WARNUNG: Deutsch (Fortsetzung) Der Mikroprozessor und der Kühler sind möglicherweise erhitzt, wenn das System in Betrieb ist. Außerdem können einige Platinen und Gehäuseteile scharfe Spitzen und Kanten aufweisen. Arbeiten an Platinen und Gehäuse sollten vorsichtig ausgeführt werden. Sie sollten Schutzhandschuhe tragen. Bei falschem Einsetzen einer neuen Batterie besteht Explosionsgefahr.
Page 22: Avvertenza: Italiano
3. Attaccare le coperture al telaio con le viti tolte in precedenza e avvitarle strettamente. 4. Inserire e chiudere a chiave il lucchetto sul retro del sistema per impedire l’accesso non autorizzato al sistema. 5. Ricollegare tutti i cavi esterni e le prolunghe AC del sistema. continua Intel SPSH4 Server Platform Product Guide...
Page 23 AVVERTENZA: Italiano (Continua) Se il sistema è stato a lungo in funzione, il microprocessore e il dissipatore di calore potrebbero essere surriscaldati. Fare attenzione alla presenza di piedini appuntiti e parti taglienti sulle schede e sul telaio. È consigliabile l'uso di guanti di protezione. Esiste il pericolo di un esplosione se la pila non viene sostituita in modo corretto.
Page 24: Advertencias: Español
4. Inserte el bloqueo de seguridad en el sistema y bloquéelo para impedir que pueda accederse al mismo sin autorización. 5. Conecte todos los cables externos y los cables de alimentación CA al sistema. continuación Intel SPSH4 Server Platform Product Guide...
Page 25 ADVERTENCIAS: Español (Continuación) Si el sistema ha estado en funcionamiento, el microprocesador y el disipador de calor pueden estar aún calientes. También conviene tener en cuenta que en el chasis o en el tablero puede haber piezas cortantes o punzantes. Por ello, se recomienda precaución y el uso de guantes protectores.
Page 26 Intel SPSH4 Server Platform Product Guide...
Page 27: Unpacking And Inspecting
Inspect the server and accessories for damage. If any of the contents appear damaged, file a damage claim with the carrier immediately. ® Intel SPSH4 Server Platform with the following parts installed: SSH4 baseboard SSH4 processor board...
Page 28 Intel SPSH4 Server Platform Product Guide...
Page 29: Getting Started
3 Getting Started This section discusses the main steps you need to perform to get your server up and running: 1. Select an appropriate site. 2. Install processors, memory, hard disk drives, and other options. 3. Connect the monitor, keyboard, and mouse. 4.
Page 30: General Site Criteria
Access space provided so the server power cords can be unplugged from the power supply or the wall outlet; this is the only way to remove AC power from the server. Clearance provided for cooling and airflow. Intel SPSH4 Server Platform Product Guide...
Page 31: Installing Processors, Memory, Hard Disk Drives, And Options
NOTES Surge suppressor recommended: In geographic regions that are susceptible to electrical storms, Intel strongly recommends that you plug the server into a surge suppressor. EMI information: For information about complying with electromagnetic interference regulations, see “Regional EMC Compliance Information” on page 149.
Page 32: Connecting The Monitor, Keyboard, And Mouse
9. After POST completes, the system beeps once and then searches all boot devices in the order defined by the boot priority settings in the BIOS. The system finds, loads, and runs the limited operating system on the System Resource CD. Intel SPSH4 Server Platform Product Guide...
Page 33: Hot Keys For Post
NOTE If there is no device with a bootable operating system, the boot process continues, the system beeps once, and the following message is displayed: Operating System not found If you have a device with a bootable operating system but see this message anyway, reboot and use BIOS Setup (page 39) to make sure your boot device settings are correct.
Page 34: Installing The Service Partition (Recommended)
The System Resource CD-ROM Earlier sections of this product guide referred to the System Resource CD-ROM. The CD contains documentation, device drivers, utilities, Intel Server Management, and other useful information and † † software. Most of the documentation is in Adobe...
Page 35: System Security
Server management software processes signals received from the intrusion switches. Using either the System Setup Utility (page 50) or Intel Server Management (page 49), you can program the system to power down or lock the keyboard in response to an intrusion.
Page 36: Software Security
To activate: Power on or reset the server. When enabled: The user must enter a password to boot the system. The system boots according to the boot device priority set in BIOS Setup. continued Intel SPSH4 Server Platform Product Guide...
Page 37: Installing The Server In A Rack
The server mounts in a rack using a Rack Mount Kit. For information on rack mount kits and the specifications for compatible racks, see: http://support.intel.com/support/motherboards/server/ssh4/spsh4/compat.htm Install the Rack Mount Kit following the instructions on the back of the Quick Start User Guide and the instructions that came with the kit.
Page 38 Intel SPSH4 Server Platform Product Guide...
Page 39: Configuration Software And Utilities
4 Configuration Software and Utilities This section describes the following software and utilities: BIOS Setup—for modifying server board set features, including setting time, date, and system passwords; setting the boot device priority; configuring the diskette drive and serial ports; and enabling the SCSI BIOS and system management features.
Page 40: Clearing Cmos Memory
When an option is grayed out and not accessible, you cannot change or configure the option in that menu screen for one of the following reasons: The option is auto-configured or auto-detected. The field is informational only. The field is password protected and is accessible only by the User or Administrator. Intel SPSH4 Server Platform Product Guide...
Page 41: Scsiselect
SCSISelect The SPSH4 server includes an onboard Adaptec SCSI controller with two SCSI channels (A and B). The host adapter includes an onboard Adaptec SCSISelect configuration utility that allows you to view and configure the settings of the host adapter and devices in the server. NOTE The SCSISelect utility is only available if the onboard SCSI controller is enabled in BIOS Setup.
Page 42: Software Updates
6.22 or later or MS-DOS version 6.22 or later. NOTE Intel recommends that you create bootable diskettes by booting the target system from the System Resource CD that accompanied the product. However, the process for making the diskettes is the same for all compatible versions of DOS.
Page 43: Software Update Packages
Software Update Packages A Software Update Package (SUP) contains all the necessary files to perform BIOS, BMC, HSC, and FRU/SDR, or other software updates. To install a Software Update Package: 1. Download the software update (page 42) along with any ReadMe, Release Notes, and other files listed on the Web page for the update.
Page 44: Firmware Updates
BMC to reset, which is necessary to complete the update. 5. Reconnect the AC power cord and power up the system. 6. If you are updating the BMC firmware, run the FRU/SDR utility (page 62). Intel SPSH4 Server Platform Product Guide...
Page 45 FRU/SDR Updates The Field Replacement Unit (FRU) and Sensor Data Record (SDR) load utility is a DOS-based program used to update the server FRU and SDR configuration. The utility is included with the update file. To update the FRU/SDR configuration: 1.
Page 46 Intel SPSH4 Server Platform Product Guide...
Page 47: System Management
Intel integrates system management features into the hardware and provides additional features through Intel Server Management software. This section describes the integrated hardware features, Intel Server Management software, and the System Setup Utility and FRU/SDR Load Utility used to configure the hardware features.
Page 48: Field Replaceable Units And Sensor Data Records
You can use the FRU/SDR Load Utility (page 62) to initialize or update the FRU and SDR information. Intel server boards are shipped from the factory with some sensors disabled, because the actual configuration of the chassis is only determined when the user completes the system configuration.
Page 49: Emergency Management Port
You can configure the EMP by using the System Setup Utility (page 50). Intel Server Management Intel Server Management (ISM) is a system management package that is included on the System Resource CD or on a separate ISM CD. ISM applications interact with the integrated hardware...
Page 50: Using The System Setup Utility
2. Choose Create Diskettes > Create Diskettes by Device/Function > System Setup Utility. 3. Follow the instructions displayed. Alternatively, if you have a workstation with the Microsoft Windows operating system, you can insert the CD into that system and create the diskettes on that system. Intel SPSH4 Server Platform Product Guide...
Page 51: Running The Ssu
Running the SSU When the SSU starts in the default local execution mode, the SSU accepts input from the keyboard or mouse. The SSU presents a VGA-based GUI on the primary monitor. If you run the SSU from read-only media, such as the CD-ROM, you cannot save user preference settings (such as screen colors).
Page 52: Setting Boot Device Priority
BIOS. This option is not available if both an admin and a user password are set and you entered only the user password when you started the SSU. All changes to the admin password take effect immediately. Intel SPSH4 Server Platform Product Guide...
Page 53: Setting The User Password
To change or clear the administrator password: 1. From the SSU Main window, choose Security. 2. Click the Admin Password button. 3. If you are changing passwords, enter the old password. 4. Enter the new password (or leave blank to clear). 5.
Page 54: Viewing The System Event Log
Properties: Displays the number of FRU devices in the system and the number being displayed. Only FRU devices with valid FRU areas are displayed. Reload: Refreshes the display by reading the current FRU entries from the server. Intel SPSH4 Server Platform Product Guide...
Page 55: Viewing Sensor Data Records
Using the SSU, you can update the BIOS, update the firmware, and verify the firmware. Procedures for each are given below. You can also update the BIOS and firmware without using the SSU (page 42). You can download the updates from the Intel support website: http://support.intel.com/support/motherboards/server/ssh4/spsh4...
Page 56: Saving And Restoring The System Configuration
Updating the Firmware To update the system firmware: 1. Download the update from the Intel support website. 2. From the SSU Main window, choose System Update. (System Update is available only in Expert mode.) 3. When you start System Update, it automatically displays the current revision information for the system firmware and BIOS.
Page 57: Alerting For Platform Events
Restoring a Configuration To restore the system configuration from a file: 1. From the SSU Main window, choose Config Save/Restore. (Configuration Save/Restore is available only in Expert mode.) 2. Click Restore from File and specify a filename and location. The CSR reads the platform type, BIOS revision, and firmware revision from the file and compares that information with the same information retrieved from the server.
Page 58 >: Moves the selected event from the enabled list to the disabled list. <: Moves the selected event from the disabled list to enabled the list. <<: Moves all events from the disabled list to the enabled list. 13. Click Save to save the changes. Intel SPSH4 Server Platform Product Guide...
Page 59 To set up the server to send alerts over the LAN: 1. Configure the remote system to receive alerts. For more information, see the documentation for Intel Server Management software. 2. From the SSU Main window, choose Platform Event Manager (PEM).
Page 60: Managing The Server Remotely
Subnet Mask: the IP address for the server’s subnet. The server uses this to decide if the alert destination is on the same subnet. 7. Click Save to save the changes. 8. Click Close to return to the PEM window. Intel SPSH4 Server Platform Product Guide...
Page 61 Setting Up Remote Modem or Serial Access To configure remote modem or serial access: 1. From the SSU Main window, choose Platform Event Manager (PEM). 2. In the PEM window, click Configure EMP. 3. If you want to require a password for remote access, enter the password in the Enter New Password box and in the Verify New Password box.
Page 62: Fru/Sdr Load Utility
ROM-DOS version 6.22 or MS-DOS version 6.22 (and later versions) One or more .fru files describing the system’s field replaceable units A .cfg file describing the system configuration An .sdr file describing the sensors in the system Intel SPSH4 Server Platform Product Guide...
Page 63: Command Line Format
Command Line Format The basic command line format is: FRUSDR [-?] [-h] [-d {fru, sdr, smb}] [-cfg filename.cfg] [-fru filename.fru] Table 6. Command Line Format Option Description -? or -h Display usage information. -d {fru, sdr, smb} Display requested area only. -cfg filename.cfg Updates the FRU and SDR configuration using a CFG file.
Page 64 The utility verifies that a file is being used with the correct server before updating any information in nonvolatile storage. Prior to updating the SDR information, the SDR area in nonvolatile storage is cleared. Intel SPSH4 Server Platform Product Guide...
Page 65: Installing And Removing Components
6 Installing and Removing Components Tools and Supplies Needed † Phillips screwdriver Small flat-bladed screwdriver Extraction tool for processor heat sink clips: Dexter Design (503) 648-7000 dxtrdsgn@aol.com Order part number: 650308-003-P6 Antistatic wrist strap and conductive foam pad (recommended) Pen or pencil Equipment log (page 161) As you integrate new parts into the system, record the model and serial number of the server system, all installed options, and any other pertinent information specific to the server system.
Page 66: Removing The Rear Access Cover
2. While lightly pressing the cover against the chassis, slide it toward the front of the chassis until the cover tabs fully engage the chassis slots. 3. Attach the cover to the chassis with the captive fasteners located on the rear edge of the cover. Intel SPSH4 Server Platform Product Guide...
Page 67: Removing The Front Access Cover
Removing the Front Access Cover The front access cover provides access to the hot-swap fans, to devices in the peripherals bay, and to the hot-swap drive bay. To remove the front access cover: 1. Remove the rear access cover (page 66). 2.
Page 68: Accessing The System Boards
2. Insert the tabs on the rear of the cover into the slots at the rear of the chassis. 3. Press down gently and tighten the captive screws at the front of the cover. Intel SPSH4 Server Platform Product Guide...
Page 69: Removing The Memory Board
Removing the Memory Board To remove the memory board: 1. Grasp the bracket on the top edge of the memory board and pull straight up until the board disengages from the connector on the processor board (Figure 6). 2. Lift the memory board out of the chassis. OM13385 Figure 6.
Page 70: Installing The Memory Board
2. Align the memory board with the connector on the processor board and press down on the bracket until the board is fully inserted into the connector. OM13386 Figure 7. Installing the Memory Board Intel SPSH4 Server Platform Product Guide...
Page 71: Removing The Processor Board Air Baffle
Removing the Processor Board Air Baffle To remove the processor board air baffle: 1. At the end of the air baffle closest to the rear of the chassis, press the two tabs toward each other (Figure 8, A) and raise the end, rotating the baffle about 30°. 2.
Page 72: Installing The Processor Board Air Baffle
3. Rotate the rear end of the baffle down. Adjust the position of the baffle until it moves into place and the two tabs are engaged. Do not force it down. OM13388 Figure 9. Installing the Processor Board Air Baffle Intel SPSH4 Server Platform Product Guide...
Page 73: Removing The Processor Board
Removing the Processor Board To remove the processor board: 1. Rotate the handles on the processor board until they are fully open (Figure 10). 2. Using the handles, tilt the processor board up and remove it from the chassis. OM13389 Figure 10.
Page 74: Installing The Processor Board
2. With the handles in the open position, lower the processor board until it rests on the baseboard bracket. 3. Close and press down on the handles until the processor board is fully engaged with the sockets on the baseboard. OM13390 Figure 11. Installing the Processor Board Intel SPSH4 Server Platform Product Guide...
Page 75: Removing The Baseboard
Removing the Baseboard To remove the baseboard: 1. Remove all external cables from the baseboard I/O ports at the back of the chassis. 2. Label and disconnect all internal cables connected to the PCI add-in boards. 3. Remove all PCI add-in boards (pages 96 and 98). 4.
Page 76: Baseboard Mounting
11. Lift the baseboard out of the electronics bay and place it component-side up on a nonconductive, static-free surface (or in an antistatic bag). Intel SPSH4 Server Platform Product Guide...
Page 77: Installing The Baseboard
Installing the Baseboard To install the baseboard: 1. With the rear of the electronics bay closest to you and the baseboard oriented so that the I/O connectors line up with the cutout in the back left of the chassis (Figure 13, above), lower the right end of the baseboard into the electronics bay and slip the board edge into the slots of the foam panel (Figure 13, B, above).
Page 78: Processors
Processors This section includes instructions for installing and removing processors and heat sinks. For a list of supported processors, call your service representative or visit the Intel Support website: http://support.intel.com/support/motherboards/server/ssh4/spsh4/ Installing Processors To install processors: 1. Observe the safety and ESD precautions at the beginning of this document.
Page 79: Raising The Locking Bar
2. Raise the locking bar on the socket. OM13267 Figure 15. Raising the Locking Bar 3. Orient the processor so that the triangle on the corner of the processor aligns with the triangle on the corner of the socket (Figure 16). 4.
Page 80: Installing The Heat Sink
Snap one end of the clip down over the corresponding tab on the retention module. c. Snap the remaining end of the clip down over the corresponding tab. OM13269 Heat sink Retention module Socket and processor Heat sink retention clips Figure 17. Installing the Heat Sink Intel SPSH4 Server Platform Product Guide...
Page 81: Removing Processors
Removing Processors To remove processors: 1. Observe the safety and ESD precautions at the beginning of this document. 2. Remove both heat sink clips as follows: a. Insert the heat sink clip extraction tool (see “Tools and Supplies Needed” on page 65) into the slot at one end of the clip (Figure 18).
Page 82: Memory
Memory This section includes instructions for removing and installing DIMMs on the memory board. For a list of supported memory, call your service representative or visit the Intel Support website: http://support.intel.com/support/motherboards/server/ssh4/spsh4/compat.htm Installing DIMMs CAUTION Use extreme care when installing a DIMM. Applying too much pressure can damage the socket.
Page 83: Installing Memory
OM13272 Figure 19. Installing Memory 3. Open the plastic ejector levers at each end of the DIMM socket on the memory board (Figure 19, A). 4. Orient the DIMM so that the notch in the bottom edge of the DIMM aligns with the keyed socket on the memory board.
Page 84: Removing Dimms
3. Hold the DIMM only by its edges, being careful not to touch its components or gold edge connectors. Carefully lift it away from the socket and store it in an antistatic package. OM13271 Figure 20. Removing DIMMs Intel SPSH4 Server Platform Product Guide...
Page 85: Hot-Swap Scsi Drives
Hot-Swap SCSI Drives Hot-swap drives are installed in carriers that fit into the hot-swap drive bay. This section describes the LED status indicators for the drive bays and gives instructions for using the drive carriers to install and remove drives. Checking a Hot-Swap SCSI Drive Status Indicator Each hot-swap SCSI drive slot has an LED that indicates drive status (Figure 21).
Page 86: Installing A Hot-Swap Drive In A Carrier
Figure 22. Removing a Plastic Air Baffle from a Carrier 2. Remove the hard drive from its wrapper and place it on an antistatic surface. 3. Record the new drive model and serial number in your equipment log. Intel SPSH4 Server Platform Product Guide...
Page 87: Removing A Hot-Swap Drive From A Carrier
4. Place the drive in the carrier with the component side down. 5. Using the four screws removed earlier, attach the drive to the carrier. OM13275 SCA Connector Plastic Rail Drive Screw Carrier Figure 23. Installing a SCSI Hard Disk Drive in a Carrier Removing a Hot-swap Drive from a Carrier To remove a hot-swap drive from a carrier: 1.
Page 88: Removing And Installing Hot-Swap Disk Drives
Locking slot Latch Figure 24. Removing a Drive Carrier 2. Carefully pull on the carrier handle and slide the carrier out of the bay. 3. Install a new drive into the carrier (page 86). Intel SPSH4 Server Platform Product Guide...
Page 89: Installing A Drive Carrier
4. Hold the carrier handle in the fully open position and slide the carrier into the desired bay. 5. Push the carrier into the drive bay until the carrier handle latch engages the locking slot in the edge of the drive bay (Figure 25, C). 6.
Page 90: Dc Power Supplies
If all power supply modules are functioning and all power cables from the power distribution board are properly connected to the baseboard and other components, but the server still won’t power on, replace the power distribution board (page 117). Intel SPSH4 Server Platform Product Guide...
Page 91: Removing A Power Supply Module
Removing a Power Supply Module To remove a power supply module: 1. Disconnect the AC power cord for the supply from the wall outlet or power source. OM13394 Screws Latch handle Figure 27. Removing a Power Supply Module 2. Remove the four screws that secure the power supply (Figure 27). CAUTION To avoid damaging the module, do not tilt or twist the power supply module as you pull it from the power supply bay.
Page 92: Installing A Power Supply Module
5. Insert and tighten the four screws that secure the power supply module to the chassis. 6. Connect the AC power cord to the wall outlet or other AC power source. The green LED on the power supply module should be illuminated. Intel SPSH4 Server Platform Product Guide...
Page 93: Pci Add-In Boards
CD include information on installing and using the hot-plug software. If you don’t find a driver for your operating system on the System Resource CD, you can check the Intel Customer Support website for the latest drivers: http://support.intel.com/support/motherboards/server/ssh4/spsh4/ Without a driver, the operating system does not support hot-plug installation and removal of PCI add-in boards.
Page 94: Checking The Status Indicators For A Hot-Plug Add-In Board
Table 9 lists the LED states and the hot-plug PCI status indicated by each state. Table 9. LED Hot-Plug PCI Status Indicators Power LED State Status Green Power to slot Amber Fault on slot Not lit No power to slot Intel SPSH4 Server Platform Product Guide...
Page 95: Installing A Hot-Plug Pci Add-In Board
Installing a Hot-Plug PCI Add-In Board To install a hot-plug PCI add-in board: 1. Remove the rear access cover (page 66). 2. If the LED for the slot indicates that power to the slot is on, turn it off by using the PCI hot- plug application software on your system (see “Operating System Support for Hot-Plug Add-In Boards”...
Page 96: Removing A Hot-Plug Pci Add-In Board
6. If you are not reinstalling a board in the same slot, install an expansion slot cover and install the rear access cover. If you are installing a new board, follow the instructions on page 95. Intel SPSH4 Server Platform Product Guide...
Page 97: Installing A Pci Add-In Board In A Non-Hot-Plug Slot
Installing a PCI Add-In Board in a Non-Hot-Plug Slot CAUTION The PCI add-in board slots located under the system board access cover are not hot-plug slots. To install a PCI add-in board in a non-hot-plug slot: 1. Disconnect the AC power cords from the power source or wall outlets. 2.
Page 98: Removing A Pci Add-In Board From A Non-Hot-Plug Slot
8. Install the system board access cover and the rear access cover. 9. Turn on any peripheral devices connected to the system. 10. Connect the power cord and turn on power to the server. Intel SPSH4 Server Platform Product Guide...
Page 99: Cooling System Fans
Cooling System Fans The server accommodates four hot-swap fan modules. CAUTION Don’t remove a fan module while the server is powered on unless you have a replacement unit available. Once you remove a fan module from the system, replace it within five minutes. Vacant spaces alter airflow patterns in the server system and can cause overheating and damage to system components.
Page 100: Removing A Fan Module
3. Press down firmly to seat the fan module fully into the connector. 4. Check the fan status LED for the replacement fan. If the installation was successful, the indicator will not be lit. 5. Install the front access cover. Intel SPSH4 Server Platform Product Guide...
Page 101: Backup Battery
Backup Battery The lithium battery on the baseboard powers the real-time clock (RTC) for up to 10 years in the absence of power. When the battery starts to weaken, it loses voltage, and the server settings stored in CMOS RAM in the RTC (for example, the date and time) might be incorrect. For a list of approved replacement batteries, contact your customer service representative or dealer.
Page 102: Replacing The Backup Battery
11. Install the processor board, air baffle, memory board, system board access cover, and the rear access cover. 12. Run BIOS Setup to restore the configuration settings to the RTC. 13. Restore your custom BIOS settings. Intel SPSH4 Server Platform Product Guide...
Page 103: Front Subchassis And Rear Electronics Bay
Front Subchassis and Rear Electronics Bay The server chassis consists of three parts: the main chassis, a front subchassis (sometimes called the C-tilt), and a rear electronics bay. Both the front subchassis and the rear electronics bay swing open. Additionally, you can completely remove them to gain access to the server internal components.
Page 104: Removing The Front Subchassis And Rear Electronics Bay
(Figure 37). 2. Lower the electronics bay until the pins engage the notches and slide it back and down. OM13403 Figure 37. Installing the Front Subchassis and Rear Electronics Bay Intel SPSH4 Server Platform Product Guide...
Page 105: Closing The Front Subchassis And Rear Electronics Bay
Closing the Front Subchassis and Rear Electronics Bay CAUTION Before you close the front subchassis or electronics bay, make sure no cables are pinched or otherwise obstructing the front subchassis and rear electronics bay. Excessive cable stress or chafing can cause cables to disconnect and connector pins to bend or break the cable insulation.
Page 106: System Cables
Figure 39 shows the routing of cables from the baseboard to the front subchassis components. OM13405 Fan distribution board cable IDE peripheral cable Front panel board cable Diskette drive cable SCSI hard drive cable USB and serial port B cables Figure 39. Cables to the Subchassis Intel SPSH4 Server Platform Product Guide...
Page 107: Front Cables In The Cable Clamp
Figure 40 shows the routing of ribbon cables through the cable clamp. Additional cables are routed behind these ribbon cables, as shown in Figure 41. OM13406 Diskette drive cable Front panel board cable IDE peripheral cable Cable clamp Figure 40. Front Cables in the Cable Clamp Installing and Removing Components...
Page 108: Rear Cables In The Cable Clamp
Figure 41 shows the routing of the cables at the back of the cable clamp, behind the ribbon cables that are shown in Figure 40. OM13407 Front panel cable Cable clamp Serial port B cable Fan distribution board cable Hot-swap back plane cable Figure 41. Rear Cables in the Cable Clamp Intel SPSH4 Server Platform Product Guide...
Page 109: Front Panel Board
Front Panel Board For a description of the features on the front panel board, see page 133. To replace the front panel board: 1. Turn off power to the server and unplug the AC power cords from the power source. 2.
Page 110: Diskette Drive
(Figure 44). 14. Slide the bracket toward the front of the drive and engage the locating pins on each side of the bracket in the mating holes in the drive frame. Intel SPSH4 Server Platform Product Guide...
Page 111: Inserting The Diskette Drive Into The Bracket
OM13426 Figure 44. Inserting the Diskette Drive into the Bracket 15. Position the bracket and drive so that the front of the drive fits correctly in the opening in the front subchassis and the mounting screw hole in the back of the bracket is aligned with the mating hole in the front subchassis.
Page 112: 5.25-Inch Peripheral Drives
Integration of the 5.25-inch peripheral drive bay can affect EMC compliance and is a regulated activity. Except as noted here, any changes to the bay configuration could result in non-compliance with EMC regulations in your area. Intel SPSH4 Server Platform Product Guide...
Page 113: Removing A 5.25-Inch Peripheral Drive
Removing a 5.25-inch Peripheral Drive To remove a peripheral drive: 1. Turn off power to the server and unplug the AC power cords from the power source. 2. Remove the front access cover (page 67). 3. Remove the fan modules and the foam fan baffle (pages 100 and 119). 4.
Page 114: Installing A 5.25-Inch Peripheral Drive
11. Connect the signal and power cables to the drive. You can insert the keyed connectors only one way. 12. Install the foam fan baffle, fan modules, and the front access cover. Intel SPSH4 Server Platform Product Guide...
Page 115: Hot Swap Drive Bays
Hot Swap Drive Bays The hot swap drive bay assemblies come with a backplane board and a fan. Each drive slot contains a drive carrier with a plastic air baffle. Removing a Hot Swap Drive Bay To remove a drive bay: 1.
Page 116: Installing A Hot-Swap Drive Bay
7. Connect the cables to the drive bay assembly backplane. 8. Install the foam fan baffle and fan modules. 9. Install and close the front subchassis (page 104 and 105). 10. Install the front access cover (page 67). Intel SPSH4 Server Platform Product Guide...
Page 117: Power Distribution Board
Power Distribution Board To replace the power distribution board: 1. Remove the front and rear access covers (page 66 and 67). 2. Open the front subchassis and remove the electronics bay (see “Opening the Front Subchassis and Rear Electronics Bay” and “Removing the Front Subchassis and Rear Electronics Bay” beginning on page 103).
Page 118: Fan Distribution Board
9. Connect the baseboard ribbon cable and the power cable. 10. Install the fan modules. 11. Install the front access cover. Intel SPSH4 Server Platform Product Guide...
Page 119: Foam Fan Baffle
Foam Fan Baffle Removing the Foam Fan Baffle To remove the foam fan baffle: 1. Remove the front access cover (page 61). 2. Remove all fan modules from the foam fan baffle (page 88). 3. Remove the fan distribution board (page 118). 4.
Page 120: Hot-Plug Indicator Board
7. Insert the two plastic rivets into the mating sleeves and snap the rivets down to secure the board to the electronics bay. 8. Connect the ribbon cable to the mating connector on the hot-plug indicator board. Intel SPSH4 Server Platform Product Guide...
Page 121: Solving Problems
7 Solving Problems This chapter helps you identify and solve problems that might occur while you are using the system. Resetting the System To do this: Press: Clear system memory, restart POST, and reload the operating system. Reset button Cold boot reset, which clears system memory, restarts POST, reloads the Power off/on operating system, and halts power to all peripherals.
Page 122: Running New Application Software
If a failure occurs, POST emits beep codes that indicate errors in hardware, software, and firmware. If POST can display a message on the video display, the speaker beeps twice as the message appears. For a complete list of errors and codes, see page 147. Intel SPSH4 Server Platform Product Guide...
Page 123: Verifying Proper Operation Of Key System Lights
Verifying Proper Operation of Key System Lights As POST determines the system configuration, it tests for the presence of each mass storage device installed in the system. As POST checks each device, the activity light for that device should turn on briefly.
Page 124: No Beep Codes
‰ Is the correct monitor/video board installed for your operating system? If the problem persists, the video monitor might be faulty or it might be the incorrect type. Contact your service representative or authorized dealer for assistance. Intel SPSH4 Server Platform Product Guide...
Page 125: System Cooling Fans Do Not Rotate Properly
System Cooling Fans Do Not Rotate Properly If the system cooling fans are not operating properly, system components could be damaged. If the system power LED is on, but the fans are not rotating properly, check the following: ‰ Are any of the fan fault indicators lit? Is so, try replacing the corresponding fan module. ‰...
Page 126: Cd-Rom Drive Activity Light Does Not Light
The add-in adapter stopped working without apparent cause. ‰ Try reseating the adapter first; then try a different slot if necessary. ‰ The network driver files might be corrupt or deleted. Delete and then reinstall the drivers. ‰ Run the diagnostics. Intel SPSH4 Server Platform Product Guide...
Page 127: Pci Installation Tips
PCI Installation Tips Check the following: ‰ Some drivers might require interrupts that are not shared with other PCI drivers. The SSU can be used to adjust the interrupt numbers for PCI devices. For certain drivers, it might be necessary to alter settings so that interrupts are not shared. ‰...
Page 128 Intel SPSH4 Server Platform Product Guide...
Page 129: A Server Description
Table 10. Feature Summary Feature Description ® Configuration Up to four processors from the Intel Xeon™ processor family. flexibility Eight full length PCI slots (4 PCI-X hot plug, 2 PCI-X non hot plug, 2 PCI non hot plug). Two or Three power supplies.
Page 130: Chassis Access
The rear access cover provides access to hot-plug PCI boards. The front access cover provides access to the hot-swap fans. OM13421 Bezel Rear access cover Front access cover Figure 52. SPSH4 Server Hot-Swap Access Intel SPSH4 Server Platform Product Guide...
Page 131: Main Chassis Components
Main Chassis Components Figure 53 shows the chassis with the access covers removed. OM13422 Hot-plug PCI add-in cards Fan bay Memory board CD-ROM drive Processor board air baffle 5.25-inch peripheral bay Power supply bay 3.5-inch diskette Electronics bay Front control panel Figure 53.
Page 132: Electronics Bay Components
Electronics Bay Components Figure 54 shows the electronics bay with the access cover, memory board, and air baffle removed. OM13423 Hot-plug PCI slots Baseboard Non-hot-plug PCI slots Processor board Figure 54. Electronics Bay Internal Components Intel SPSH4 Server Platform Product Guide...
Page 133: Front Control Panel
Front Control Panel Figure 55 and Table 11 describe the features of the front control panel of the SPSH4 server platform. N M L K J OM13424 Figure 55. SPSH4 Front Control Panel Table 11. Front Control Panel Features Device Operation Power button To turn power on, press the power button momentarily.
Page 134: Rear Panel
Knockout for optional serial port B LAN2 Gbit RJ45 connector Knockout for optional SCSI connector USB ports 0 (upper) and 1 (lower) Knockout for optional VHDCI SCSI connector Video connector Figure 56. SPSH4 Rear Panel View Intel SPSH4 Server Platform Product Guide...
Page 135: Peripheral Device Bay
Three half-height bays accommodate 5.25-inch drives. One bay comes with a CD-ROM drive installed. CAUTION Intel does not recommend installing a hard disk drive in the 5.25-inch bay, because of potential cooling and electromagnetic interference (EMI) constraints. Hot-Swap Hard Drive Bays The server comes with one hot-swap hard drive bay installed.
Page 136: Power Supplies
CAUTION Because all hard drives have different cooling, power, and vibration characteristics, Intel has validated specific hard drive types in the SPSH4 server. To see a list of validated manufacturers and hard drive types, go to: http://support.intel.com/support/motherboards/server/ssh4/spsh4/compat.htm Power Supplies The power supply bay comes with two 600-W power supply modules and can accommodate a third module for redundancy.
Page 137: Server Board Set Features
Table 12. Server Board Set Features Feature Description Processors Up to four processors from the Intel Xeon processor family. Memory 12 dual inline memory module (DIMM) slots support PC-200-compliant registered ECC DDR DRAM DIMMs. Minimum configuration: Four 128-MB DIMMs, for a total of 512 MB.
Page 138: Baseboard Connector And Component Locations
RAID LED connectors (P1 and P2) PC87417 Super I/O controller Hot-swap backplane (HSBP) connector (P16) BMC Flash component Secondary HSBP connector (P15) Battery Jumpers Chassis Intrusion Detect connector (P36) Figure 58. Baseboard Connector and Component Locations Intel SPSH4 Server Platform Product Guide...
Page 139: Baseboard Jumpers
Baseboard Jumpers Jumpers on the baseboard are organized into three groups: boot block jumpers (JP3), main jumpers (JP4, JP5, and JP6), and serial port B jumpers (JP25). Figure 59 identifies the jumper blocks and pin numbers. The function of each pair of pins is described in the sections that follow. JP25 OM14383 Figure 59.
Page 140: Main Jumper Descriptions
BMC Force Update jumper are special purpose jumpers that you should use only when instructed to do so by an Intel support document. When you do need to enable any of these features, use one of the spares from JP4 pins 1 and 2 or JP25 pins 7 and 8.
Page 141: Processors
Processors The SPSH4 accommodates one to four processors from the Intel Xeon processor family. For a complete list of supported processors see: http://support.intel.com/support/motherboards/server/ssh4/spsh4 DIMM Memory The memory board contains twelve 168-pin DIMM slots each supporting 72-bit ECC (64-bit main memory plus ECC) registered PC-200 Double Data Rate (DDR) DIMMs. Memory is partitioned in three banks.
Page 142: Network Interface Controllers
The baseboard includes two network interface controllers (NICs): Intel 82550 NIC that supports 10Base-T and 100Base-TX networks Intel 82544 NIC that supports 10Base-T, 100Base-TX networks, and 1000BASE-T networks The 82550 controller supports the following features: 32-bit PCI, CardBus master interface †...
Page 143: Network Teaming Features
100Base-TX switch. † ® Fast EtherChannel (FEC) or Intel Link Aggregation—creates a team of up to eight adapters to increase transmission and reception throughput and includes AFT. Requires a FEC-enabled switch. To set up an option, read the instructions in the Windows NT 4.0 or NetWare 4.1x readme files.
Page 144 Preferred Primary Adapter With multiple adapters installed, you can specify one as the Preferred Primary adapter. For ® example if you have a server with an Intel PRO/1000 Server Adapter as the primary adapter and ® an Intel PRO/100+ Server Adapter as the secondary, you could configure the PRO/1000 Server Adapter to be the preferred primary.
Page 145: Acpi
ACPI The server supports the Advanced Configuration and Power Interface (ACPI) as defined by the ACPI 1.0b and PC97 specifications. An ACPI-aware operating system can put the system into a state where the hard drives spin down, the system fans stop, and all processing is halted. However, the power supply will still be on and the processors will still be dissipating some power, so the power supply fans will still run.
Page 146 Intel SPSH4 Server Platform Product Guide...
Page 147: B Regulatory Information
B Regulatory Information Product Regulation Compliance Information This product has been verified to comply with the following safety standards / requirements: Product Safety Argentina Resolution S.I.C.M No. 92/98 Australia / New Zealand AS/NZS 3562 Canada / USA UL60 950 – CSA60 950 European Union EN60 950 &...
Page 148: Product Regulatory Compliance Markings
EMC Compliance Mark Russia Safety & EMC Compliance Mark BSMI Certification Number Taiwan BSMI EMC Warning for Class A Devices System Compliance Safety Mark (same for Canada) EMC Compliance Marking Statement – Class A Products Intel SPSH4 Server Platform Product Guide...
Page 149: Regional Emc Compliance Information
(1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. For questions related to the EMC performance of this product, contact: Intel Corporation 5200 N.E. Elam Young Parkway Hillsboro, OR 97124...
Page 150 2. Certification No.: Contact Intel representative 3. Name of Certification Recipient: Intel Corporation 4. Date of Manufacturer: Refer to date code on product 5. Manufacturer / Nation: Intel / Refer to manufacturing label on product: Intel SPSH4 Server Platform Product Guide...
Page 151: Product Ecology Documentation
Lead solder: electronic circuit boards in the system might contain lead solder. Intel encourages its customers to recycle its products and their components (such as batteries and boards) whenever possible. In the US, a list of recyclers in your area can be found at: http://www.eiae.org.
Page 152 Intel SPSH4 Server Platform Product Guide...
Page 153: Standard Bios Post Codes
C Error Messages and Error Codes Table 18 lists the port-80 codes displayed during the boot process. A beep code is a series of individual beeps on the PC speaker, each of equal length. Table 18 describes the error conditions associated with each beep code and the corresponding POST check point code as seen by a port 80h card.
Page 154 Display external cache size Load custom defaults if required Display shadow message Display non-disposable segments Display error messages Check for configuration errors Test real-time clock Check for keyboard errors Test for key lock on continued Intel SPSH4 Server Platform Product Guide...
Page 155 Table 18. Standard BIOS POST Codes (continued) Beeps Reason Intelligent system monitoring Test coprocessor if present Detect and install external RS232 ports Initialize PC-compatible PnP ISA devices Re-initialize on board I/O ports Initialize BIOS Data Area Initialize Extended BIOS Data Area Initialize floppy controller Initialize hard disk controller Initialize local bus hard disk controller...
Page 156: Recovery Bios Post Codes
Initialize memory size Shadow boot block Test system memory Initialize interrupt services Initialize real time clock Initialize video Initialize beeper Initialize boot Restore segment limits to 64 KB Boot mini DOS Boot full DOS Intel SPSH4 Server Platform Product Guide...
Page 157: Bmc Beep Codes
Table 20 lists the beep codes generated by the BMC. Table 20. BMC Beep Codes Beeps Reason 1-5-1-1 FRB failure (processor failure) 1-5-4-2 Power fault: DC power unexpectedly lost (power control failures) 1-5-4-3 Chipset control failure 1-5-4-4 Power control fault Table 21 lists POST error codes and their associated messages.
Page 158 BMC device (chip) failed 0B97 BMC SEL device failure. BMC device (chip) failed 0BB0: SMBIOS – SROM data read error SROM data read error 0BB1: SMBIOS – SROM data checksum bad Bad checksum of SROM data continued Intel SPSH4 Server Platform Product Guide...
Page 159 Table 21. Error Messages and Codes (Continued) Code Error Message Failure Description 0BD0: 1st SMBus device address not acknowledged. Some SMBus device (chip) failed 0BD1: 1st SMBus device Error detected. Some SMBus device (chip) failed 0BD2: 1st SMBus timeout. Some SMBus device (chip) failed Expansion ROM not initialized.
Page 160 Intel SPSH4 Server Platform Product Guide...
Page 161: D Equipment Log And Configuration Worksheets
D Equipment Log and Configuration Worksheets Equipment Log Use the blank equipment log provided here to record information about the system. Some of this information might be required when running the System Setup Utility (SSU). Manufacturer Name and Model Item Number Serial Number Date Installed...
Page 162 Equipment Log (continued) Manufacturer Name and Model Item Number Serial Number Date Installed Intel SPSH4 Server Platform Product Guide...
Page 163: Calculating Power Consumption
Calculating Power Consumption The total combined wattage for the system configuration must be less than the output of your power supplies. Use the two worksheets in this section to calculate the power used by your system. For current and voltage requirements of add-in boards and peripherals, see your vendor documents. Calculating DC Power Usage 1.
Page 164: Power Usage Worksheet 2
________ W (+5 V) X (______ A) ________ W (-5 V) X (______ A) ________ W (+12 V) X (______ A) ________ W (-12 V) X (______ A) ________ W Total Combined Wattage ________ W Intel SPSH4 Server Platform Product Guide...
Page 165: Index
Index booting the server, 32 boot device priority, 52 hot keys, 33 access covers, 13, 63, 128 service partition, 33 ACPI, 142 troubleshooting, 119 Adaptec SCSI controller, 41, 136, 139 bridge controller, 136 adapter fault tolerance, 141 adaptive load balancing, 141 Advanced Configuration and Power Interface, 142 cables...
Page 166 FRB3 timer disable jumper, 138 inspecting the server, 27 front access cover, 65 Intel Server Management, 49 front panel baseboard header, 136 Intelligent Platform Management Bus (IPMB) front panel board, 107 baseboard connector, 136 front panel controls, 131 Intel SPSH4 Server Platform Product Guide...
Page 167 jumpers, baseboard, 136, 137 operating system, 35 keyboard, 32 package contents, 27 keyboard connector, 132 paging for events, 49 parallel port connector, 132 password clear jumper, 138 password on boot, 36 LAN alerts, 49, 58 passwords, 37, 52 LAN remote access, 59 PCI add-in boards LAN1 connector, 132 hot-plug operating system support, 91...
Page 168 143 Multiboot Options, 52 setting up the server, 15 Passwords, 52 SCSI Platform Event Manager, 56, 59 Adaptec controller, 41, 139 running, 50 baseboard connector, 136 SDR Manager, 54 external connector, 132 Intel SPSH4 Server Platform Product Guide...
Page 169 SEL Manager, 53 diskette activity light does not light, 123 System Update, 55 hard drive activity light does not light, 123 super I/O controller, 136 network problems, 124 system accessory kit, 27 no beep codes, 122 system board access cover, 66 no characters on screen, 122 system event log POST, 120...
Page 170 Intel SPSH4 Server Platform Product Guide...

Intel SPSH4 - Server Platform - 0 MB RAM Product Manual

Tables

Important Safety Information

Unpacking and Inspecting

Getting Started

Configuration Software and Utilities

System Management

Installing and Removing Components

Solving Problems

A Server Description

B Regulatory Information

C Error Messages and Error Codes

D Equipment Log and Configuration Worksheets

Index

Quick Links

Related Manuals for Intel SPSH4 - Server Platform - 0 MB RAM

Summary of Contents for Intel SPSH4 - Server Platform - 0 MB RAM

Table of Contents