Dell PowerEdge 2300 Installation And Troubleshooting Manual
Dell PowerEdge 2300 Installation And Troubleshooting Manual

Dell PowerEdge 2300 Installation And Troubleshooting Manual

Installation and troubleshooting guide
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Summary of Contents for Dell PowerEdge 2300

  • Page 1 ®...
  • Page 2 Reproduction in any manner whatsoever without the written permission of Dell Computer Corporation is strictly forbidden. Trademarks used in this text: Dell , the DELL logo, Dell Dimension , and PowerEdge are registered trademarks and DellWare is a registered service mark of Dell Computer Corporation; Microsoft , MS-DOS , and Windows NT are registered trademarks of Microsoft Corporation;...
  • Page 3 Use the following safety guidelines to help protect your computer system from poten- tial damage and to ensure your own personal safety. As you use your computer system, observe the following safety guidelines: Be sure your computer, monitor and attached peripherals are electrically rated to operate with the AC power available in your location.
  • Page 4 Position your system so that the monitor and keyboard are directly in front of you as you work. Special shelves are available (from Dell and other sources) to help you correctly position your keyboard.
  • Page 5 monitor screen at or below eye level wrists relaxed and flat monitor and keyboard positioned directly in front of user arms at desk level feet flat on the floor Before you remove the computer covers, perform the following steps in the sequence indicated.
  • Page 6 In addition, take note of these safety guidelines when appropriate: When you disconnect a cable, pull on its connector or on its strain-relief loop, not on the cable itself. Some cables have a connector with locking tabs; if you are dis- connecting this type of cable, press in on the locking tabs before disconnecting the cable.
  • Page 7 This guide is intended for anyone who wants to upgrade or troubleshoot their Dell PowerEdge 2300 computer system. Before calling Dell for technical assistance, follow the recommended procedure(s) in this guide to solve most hardware and software problems yourself. The chapters and appendixes are summarized as follows: Chapter 1, “Introduction,”...
  • Page 8 SCSI device drivers, the System Setup program, software support utilities, and the Resource Configuration Utility. The HP OpenView NNM SE 1.1 With Dell OpenManage HIP 3.1 User’s Guide , which describes the alert messages issued by the server management software.
  • Page 9 The following subsections describe notational conventions used in this document. Throughout this guide, there may be blocks of text printed in bold type or in italic type. These blocks are warnings, cautions, and notes, and they are used as follows: NOTE: A NOTE indicates important information that helps you make better use of your computer system.
  • Page 10 Command lines consist of a command and may include one or more of the com- mand’s possible parameters. Command lines are presented in the Courier New font. Example: del c:\myfile.doc Screen text is text that appears on the screen of your monitor or display. It can be a system message, for example, or it can be text that you are instructed to type as part of a command (referred to as a command line ).
  • Page 11 Diagnostics Messages ..........3-12 Alert Log Messages From the Dell HIP Application ..... . . 3-12 SCSI Hard-Disk Drive Indicator Codes.
  • Page 12 When to Use the Dell Diagnostics ........
  • Page 13 Responding to a Dell HIP Alert Message ....... . 7-6...
  • Page 14 Troubleshooting the System Board........7-15 Troubleshooting the Diskette Drive Subsystem .
  • Page 15 Dell Diagnostics Program ........
  • Page 16 Diagnostics Menu ........5-3 Figure 5-2. Dell Diagnostics Main Screen ......5-4 Figure 7-1.
  • Page 17 System Beep Codes ........3-9 Table 3-3. Dell HIP Application Alert Log Messages ....3-13 Table 3-4.
  • Page 18 Table 5-2. Dell Diagnostics Tests ........5-11 Table 8-1.
  • Page 19 2300 computer systems are high-speed servers that offer signifi- cant service and upgrade features. The Dell PowerEdge 2300 systems include the following service features to make troubleshooting easy and effective: Dell Diagnostics checks for hardware problems (if the system can boot).
  • Page 20 Dell PowerEdge 2300 Systems Installation and Troubleshooting Guide...
  • Page 21 If your Dell PowerEdge 2300 computer system is not working as expected, start your troubleshooting with the procedures in this chapter. This chapter guides you through some initial checks and procedures that can solve basic computer problems. It can also direct you to the appropriate chapter in this guide for detailed troubleshooting information and procedures to solve more complex problems.
  • Page 22 Yes. Go to Chapter 3, “Messages and Codes.” No. Go to step 6. Is the problem resolved? Yes. The system configuration information was incorrect. You have fixed the problem. No. Go to step 7 . Dell PowerEdge 2300 Systems Installation and Troubleshooting Guide...
  • Page 23 Improperly set switches and controls and loose or improperly connected cables are the most likely source of problems for the computer, monitor, or other peripherals (such as a printer, keyboard, mouse, or other external equipment). A quick check of all the switches, controls, and cable connections can easily solve these problems.
  • Page 24 Yes. Go to step 5. No. Go to step 3. Is the power strip receiving power? Yes. The original electrical outlet probably does not function. Use a different elec- trical outlet. No. Go to step 4. Dell PowerEdge 2300 Systems Installation and Troubleshooting Guide...
  • Page 25 Does the lamp receive power? Yes. The power strip is probably not functioning properly. Use another power strip. No. Go to step 5. Make sure that all connections fit tightly together. Is the problem resolved? Yes. The connections were loose. You have fixed the problem. No.
  • Page 26 Dell Diagnostics.” If the system does not boot, see Chapter 11, “Getting Help.” NOTE: For the full name of an abbreviation or acronym used in this table, see the abbreviation and acronym list that precedes the Index. Dell PowerEdge 2300 Systems Installation and Troubleshooting Guide...
  • Page 27 System Setup program. To correct this problem, enter the System Setup program, correct the corresponding System Setup setting, and reboot the sys- tem. See Chapter 4, “Using the System Setup Program,” in the Dell PowerEdge 2300 Systems User’s Guide for detailed instructions on using the System Setup program.
  • Page 28 Dell PowerEdge 2300 Systems Installation and Troubleshooting Guide...
  • Page 29 Applications, operating systems, and the computer itself are capable of identifying problems and alerting you to them. When a problem occurs, a message may appear on the monitor screen or a beep code may sound. Several different types of messages can indicate when the system is not functioning properly: System messages System beep codes...
  • Page 30 NOTE: For the full name of an abbreviation or acronym used in this table, see the abbreviation and acronym list that precedes the Index. Dell PowerEdge 2300 Systems Installation and Troubleshooting Guide...
  • Page 31 Faulty diskette, faulty or Check the diskette/tape drive Diskette read improperly connected interface cable and power failure diskette/tape drive inter- cable connections to the drive. face cable, or loose See Chapter 9, “Installing power cable Drives in the External Bays.” Replace the diskette drive interface cable.
  • Page 32 Board Options”). If the address problem persists, replace the expansion card. NOTE: For the full name of an abbreviation or acronym used in this table, see the abbreviation and acronym list that precedes the Index. Dell PowerEdge 2300 Systems Installation and Troubleshooting Guide...
  • Page 33 Keyboard cable connec- Check the keyboard cable con- Keyboard clock tor loose or improperly nection. Replace the keyboard. line failure connected, defective If the problem persists, keyboard, or defective replace the system board. Keyboard keyboard/mouse control- See Chapter 11, “Getting failure ler (defective system Help,”...
  • Page 34 See Chapter 8, installed! “Installing System Board Options,” for instructions. NOTE: For the full name of an abbreviation or acronym used in this table, see the abbreviation and acronym list that precedes the Index. Dell PowerEdge 2300 Systems Installation and Troubleshooting Guide...
  • Page 35 Faulty diskette, diskette/ Replace the diskette or hard- Read fault tape drive subsystem, or disk drive. If the problem hard-disk drive sub- persists, replace the system system (defective board. See Chapter 11, “Get- system board) ting Help,” for instructions on Requested sec- obtaining technical assistance.
  • Page 36 Write fault on selected drive NOTE: For the full name of an abbreviation or acronym used in this table, see the abbreviation and acronym list that precedes the Index. Dell PowerEdge 2300 Systems Installation and Troubleshooting Guide...
  • Page 37 Chapter 11, “Getting Help,” and then look it up in Table 3-2. If you are unable to resolve the problem by looking up the meaning of the beep code, use the Dell Diagnostics to identify a more serious cause (see Chapter 5, “Running the Dell Diag- nostics”).
  • Page 38 See Chapter 11, “Getting Help,” for instructions on obtain- ing technical assistance. 3-3-1 CMOS failure Run the System Set Test Group in the Dell Diagnostics to isolate the problem. See Chapter 5, “Running the Dell Diagnostics.” 3-3-2 System configuration Replace the system board.
  • Page 39 Replace the system board. See Chapter 11, detected “Getting Help,” for instructions on obtain- ing technical assistance. 3-3-4 Screen initialization Run the Video Test Group in the Dell Diag- failure nostics. See Chapter 5, “Running the Dell Diagnostics.” 3-4-1 Screen-retrace test...
  • Page 40 When you run a test group or subtest in the Dell Diagnostics, an error message may result. These particular error messages are not covered in this chapter. Record the message on a copy of the Diagnostics Checklist found in Chapter 11, “Getting Help,”...
  • Page 41 Table 3-3 lists some of the alert log messages from the Dell HIP application. The server stopped func- The server will reboot if Automatic manage- tioning and called the...
  • Page 42 Dell for technical assistance. Supported for local server action NOTE: For the full name of an abbreviation or acronym used in this table, see the abbreviations and acronyms list that precedes the Index. 3-14 Dell PowerEdge 2300 Systems Installation and Troubleshooting Guide...
  • Page 43 “drive being prepared for operation” pattern appears, followed by the “drive online” pattern. NOTE: If you do not have a Dell PowerEdge Expandable RAID Controller host adapter card installed, you will see only the “drive online” and “drive bay empty” indicator patterns.
  • Page 44 The drive online indicator turns off. The drive failure indicator blinks off briefly each second. Drive rebuilding The drive online indicator blinks rapidly. Drive online The drive online indicator is on. 3-16 Dell PowerEdge 2300 Systems Installation and Troubleshooting Guide...
  • Page 45 You can confirm that a computer system problem is caused by software by running the System Set Test Group as described in Chapter 5, “Running the Dell Diagnos- tics.” If all tests in the test group complete successfully, the error condition is most likely caused by software.
  • Page 46 Call the support service for the software you are using to help you with this problem. Dell PowerEdge 2300 Systems Installation and Troubleshooting Guide...
  • Page 47 Problems can arise if two devices attempt to use the same interrupt request (IRQ) line. To avoid this type of conflict, check the documentation for the default IRQ line setting for each installed expansion card. Then consult Table 4-1 to configure the card for one of the available IRQ lines.
  • Page 48 Dell PowerEdge 2300 Systems Installation and Troubleshooting Guide...
  • Page 49 Dell’s technical support representative. The Dell Diagnostics provides a series of menus and options from which you choose particular test groups or subtests. You can also control the sequence in which the tests are run.
  • Page 50 If the system fails to boot, see Chapter 11, “Getting Help,” for instructions on obtaining technical assistance. NOTE: Before you read the rest of this chapter, you may want to start the Dell Diag- nostics so you can see it on the screen of the monitor.
  • Page 51 Dell Computer Corporation Dell PowerEdge 2300 Diagnostics Version X.XX DIAGNOSTICS Run All Tests RUn Quick Tests RuN Specific Tests Exit When you select Run Specific Tests from the Diagnostics Menu, the main screen of the diagnostics appears. Figure 5-2 shows a sample main screen; the actual text on your system may vary depending on your system configuration.
  • Page 52 NOTE: The options displayed on the screen should reflect the hardware configuration of the computer system. When you boot the system from the diagnostics diskette, the Dell Diagnostics checks the system configuration information and displays it in the System Configuration area on the main screen.
  • Page 53 (The test groups or subtests are run in the same order as they are listed.) The Key-Help option displays a list of key controls available for the particular option you have chosen. The Quit Menu option returns you to the previous menu. Running the Dell Diagnostics...
  • Page 54 One and press <Enter>. Press the up- or down-arrow key to highlight a subtest to be selected. To reverse a subtest selection, highlight the subtest and press the <Spacebar>. To clear all selections, select Clear All. Dell PowerEdge 2300 Systems Installation and Troubleshooting Guide...
  • Page 55 Table 5-1 lists all of the possible values for each global parameter of Options. A brief description of each parameter follows the table. To change Options parameters, press the <Spacebar>, the left- and right-arrow keys, or the plus (+) and minus (–) keys. Running the Dell Diagnostics...
  • Page 56 If the Pause parameter is set to No, the diagnostics ignores some subtests that require your interaction; certain subtests can run only if this option is set to Yes because they require user interaction. Use the Pause parameter in situations where Dell PowerEdge 2300 Systems Installation and Troubleshooting Guide...
  • Page 57 Otherwise, the next messages are added at the end of the previous ones in the file. Running the Dell Diagnostics...
  • Page 58 The diagnostics exercises the functional components and devices of the computer system more vigorously and thoroughly than they are exer- cised during normal operation. The diagnostics is organized by components into test 5-10 Dell PowerEdge 2300 Systems Installation and Troubleshooting Guide...
  • Page 59 Stuck Key Test or respond incorrectly. External Key Pad Test NOTE: For the full name of an abbreviation or acronym used in this table, see the abbreviation and acronym list that precedes the Index. Running the Dell Diagnostics 5-11...
  • Page 60 When you run a test group or subtest in the diagnostics, error messages may result. These particular error messages are not covered in this chapter because the errors that generate these messages can be resolved only with Dell technical assistance. Record the messages on a copy of the Diagnostics Checklist found in Chapter 11, “Getting Help;”...
  • Page 61 Diagnostics Checklist found in Chapter 11, “Getting Help.” You receive the Memory ECC fault detected message from the Dell Hard- ware Instrumentation Package (HIP) server management application. See Chapter 3, “Messages and Codes,” for more information on this program.
  • Page 62 System Speaker Test Checks the functionality of the speaker by generating eight tones. Coprocessor Calculation Test Checks the use of different types of numbers and the math coprocessor’s ability to calculate correctly. 5-14 Dell PowerEdge 2300 Systems Installation and Troubleshooting Guide...
  • Page 63 (You can confirm that the software is not at fault by moving the program to another computer and running it there.) Running the Dell Diagnostics 5-15...
  • Page 64 Checks the video subsystem’s ability to display all of the available colors. Solid Colors Test Checks the video subsystem’s ability to show screens full of solid colors. Allows you to check for missing color subpixels. 5-16 Dell PowerEdge 2300 Systems Installation and Troubleshooting Guide...
  • Page 65 Confirms the ability of the keyboard controller chip to communicate with the key- board and the programming of the controller chip Keyboard Key Sequence Test Verifies that the keys on the keyboard function correctly when you press the keys in a predefined order Running the Dell Diagnostics 5-17...
  • Page 66 There are no subtests for the Mouse Test Group. 5-18 Dell PowerEdge 2300 Systems Installation and Troubleshooting Guide...
  • Page 67 Write Test Positions the read/write heads at each cylinder of the diskette and verifies that all tracks on the diskette can be written to correctly Running the Dell Diagnostics 5-19...
  • Page 68 Very often, a diskette drive problem may first appear to be a diskette problem. A box of defective diskettes might produce faulty-drive error messages. The test results can be confusing, so Dell suggests running the subtests in the Diskette Drives Test Group more than once using diskettes from different sources.
  • Page 69 System Setup program and check the Serial/Infrared Port option to see whether the port has been disabled. (See Chapter 4, “Using the System Setup Program,” in the Dell PowerEdge 2300 Systems User’s Guide for instructions.) The subtests in the Serial/Infrared Ports Test Group cannot test a port unless it is enabled.
  • Page 70 Setup program and check the Parallel Port option to see if the port has been disabled. (See Chapter 4, “Using the System Setup Program,” in the Dell PowerEdge 2300 Systems User’s Guide for instructions.) The subtests in the Parallel Ports Test Group cannot test a port unless it is enabled.
  • Page 71 Write Test Positions the read/write heads at each block of the device for writing data and verifies that all tracks on the device can be written to correctly. Running the Dell Diagnostics 5-23...
  • Page 72 The three subtests in the Other Test Group and the functions they test follow: ESM Firmware Status Tests to make sure the ESM software was downloaded correctly and that the system is operational. 5-24 Dell PowerEdge 2300 Systems Installation and Troubleshooting Guide...
  • Page 73 These are the most common symptoms that might prompt you to run the ESM sub- tests in the Other Test Group: If the Dell HIP server management application returns a warning dealing with server management If you want to verify that all voltages in the system are being reported properly...
  • Page 74 5-26 Dell PowerEdge 2300 Systems Installation and Troubleshooting Guide...
  • Page 75 “Checking Connections and Switches” in Chapter 2. Then perform the troubleshoot- ing procedures for the equipment that is malfunctioning. You need the following items to perform the procedures in this chapter: The Dell Server Assistant CD A blank, formatted diskette The system documentation NOTE: When you see the question, “Is the problem resolved?”...
  • Page 76 Yes. Go to step 5. No. Go to step 4. See Chapter 5, “Running the Dell Diagnostics.” Most of the tests in the Video Test Group require you to respond before the diagnostics continues with the next test. Do the tests complete successfully? Yes.
  • Page 77 This procedure determines what kind of keyboard problem you have. If a system error message indicates a keyboard problem when you start up the computer system or while the Dell Diagnostics is running, complete the following steps: Do the keyboard and its cable appear to be free of physical damage, and do the keys work? Yes.
  • Page 78 Are the communications ports set to Auto, and is Mouse set to Enabled? Yes. Go to step 3. No. Go to step 2. Is the problem resolved? Yes. You have fixed the problem. No. Go to step 3. Dell PowerEdge 2300 Systems Installation and Troubleshooting Guide...
  • Page 79 Yes. You have fixed the problem. No. Go to step 5. See Chapter 5, “Running the Dell Diagnostics.” The Serial/Infrared Ports Test Group and the Parallel Ports Test Group test the basic functions of the system board’s I/O port logic. Also, if a parallel printer is connected to the parallel port, the Parallel Ports Test Group tests the communica- tions link between the system board’s I/O port logic and the printer.
  • Page 80 Does the self-test complete successfully? Yes. Go to step 6. No. The printer is probably defective. If the printer was purchased from Dell, see Chapter 11, “Getting Help,” for instructions on obtaining technical assistance. Does the print operation complete successfully? Yes.
  • Page 81 Is the problem resolved? Yes. The interface cable must be replaced. See Chapter 11, “Getting Help,” for instructions on obtaining technical assistance. No. Go to step 5. For example, if the serial mouse has a problem, swap it with a serial mouse that you know is working properly.
  • Page 82 Dell PowerEdge 2300 Systems Installation and Troubleshooting Guide...
  • Page 83 The procedures in this guide require that you remove the covers and work inside the computer. While working inside the computer, do not attempt to service the com- puter except as explained in this guide and elsewhere in Dell documentation. Always follow the instructions closely.
  • Page 84 In addition, Dell recommends that you periodically review the safety instructions at the front of this guide. When following the procedures in this guide, assume that the locations or directions relative to the computer are as shown in Figure 7-1.
  • Page 85 Use the following procedure to remove the computer covers: front bezel Checking Inside the Computer...
  • Page 86 (2) thumbscrews (6) Use the following procedure to replace a computer cover: Dell PowerEdge 2300 Systems Installation and Troubleshooting Guide...
  • Page 87 In Figure 7-4, the cover on the right side of the computer is removed to provide an interior view. Figure 7-4 also identifies the drive bays. Refer to these illustrations to locate interior features and components discussed later in this guide. The system board —the large, vertical, printed circuit board at the left side of the chassis—holds the computer’s control circuitry and other electronic components.
  • Page 88 See Chapter 3, “Messages and Codes,” for a listing of these alert messages. (More information about the Alert Log window and options is provided in the Dell HIP online help and the HP OpenView NNM SE 1.1 With Dell OpenManage HIP 3.1 User’s Guide .)
  • Page 89 If an external device attached to the computer is dropped or damaged, contact the manufacturer of the device for instructions or see Chapter 11, “Getting Help,” for information on obtaining technical assistance from Dell. Follow these steps to troubleshoot a damaged computer: Checking Inside the Computer...
  • Page 90 Follow these steps to troubleshoot the battery: See “Removing the Computer Covers” found earlier in this chapter. Dell PowerEdge 2300 Systems Installation and Troubleshooting Guide...
  • Page 91 No. See Chapter 11, “Getting Help,” for instructions on obtaining technical assistance. Two cooling fans are installed in the Dell PowerEdge 2300 system chassis. If you observe that one of the cooling fans is not operating, if the cooling fan in the power...
  • Page 92 Follow these steps to troubleshoot expansion cards: See Chapter 5, “Using the Resource Configuration Utility,” in the Dell PowerEdge 2300 Systems User’s Guide for instructions. See “Removing the Computer Covers” found earlier in this chapter.
  • Page 93 See “Removing an Expansion Card” in Chapter 8 for information on removing expansion cards. See Chapter 4, “Using the System Setup Program,” in the Dell PowerEdge 2300 Systems User’s Guide for instructions. For any ISA expansion cards, run the Resource Configuration Utility and update the configuration information.
  • Page 94 System Setup program is set to On, the Num Lock indicator should flash momen- tarily and then remain on; otherwise, it should turn off. Abnormal operation of these indicators can result from a defective DIMM in socket DIMM_A. 7-12 Dell PowerEdge 2300 Systems Installation and Troubleshooting Guide...
  • Page 95 Yes. Go to step 2. No. Go to step 8. See Chapter 4, “Using the System Setup Program,” in the Dell PowerEdge 2300 Systems User’s Guide for instructions. Does the amount of memory installed match the Total Memory or System Mem- ory setting? Yes.
  • Page 96 If you have a high-resolution video expansion card, first complete the steps in “Trou- bleshooting Expansion Cards” found earlier in this chapter to verify that the card is configured and installed correctly. 7-14 Dell PowerEdge 2300 Systems Installation and Troubleshooting Guide...
  • Page 97 Follow these steps to troubleshoot the video subsystem: See Chapter 5, “Running the Dell Diagnostics.” Most of the tests in the Video Test Group are interactive; that is, you must respond before the diagnostics continues with the next test. Do the tests complete successfully? Yes.
  • Page 98 See Chapter 5, “Using the Resource Configuration Utility,” in the Dell PowerEdge 2300 Systems User’s Guide for instructions. See Chapter 4, “Using the System Setup Program,” in the Dell PowerEdge 2300 Systems User’s Guide for instructions. See Chapter 5, “Running the Dell Diagnostics.”...
  • Page 99 If the monitor displays a system error message indicating a diskette drive problem during execution of either the boot routine or the Dell Diagnostics, the problem may be caused by any of the following conditions: The system configuration settings do not match the physical diskette subsystem configuration.
  • Page 100 See Chapter 4, “Using the System Setup Program,” in the Dell PowerEdge 2300 Systems User’s Guide for instructions. See Chapter 5, “Running the Dell Diagnostics,” for more information. Do the tests complete successfully? Yes. If you were in the middle of another procedure, continue with the next step in the procedure you were performing.
  • Page 101 See Chapter 5, “Running the Dell Diagnostics,” for more information. Do the tests complete successfully? Yes. You have fixed the problem. No. Go to step 10. See “Removing an Expansion Card” in Chapter 8 for instructions. Do the tests complete successfully? Yes.
  • Page 102 SCSI devices connected to one or more SCSI cables. SCSI devices often require device drivers for the particular operating system being used by the computer system. 7-20 Dell PowerEdge 2300 Systems Installation and Troubleshooting Guide...
  • Page 103 Yes. Go to step 4. No. Go to step 3. See Chapter 3, “Installing and Configuring SCSI Drivers,” in the Dell PowerEdge 2300 Systems User’s Guide for instructions on installing and configuring the SCSI device drivers for the system’s on-board SCSI host adapter or Dell PowerEdge Expandable RAID Controller host adapter card.
  • Page 104 Yes. Go to step 14. No. Go to step 12. Is the problem resolved? Yes. The tape drive was configured incorrectly. You have fixed the problem. No. Go to step 13. 7-22 Dell PowerEdge 2300 Systems Installation and Troubleshooting Guide...
  • Page 105 The SCSI backplane board monitors the SCSI hard-disk drives connected to the back- plane board. In the event of a drive failure, systems using the optional Dell PowerEdge Expandable RAID Controller host adapter card will issue the following signals using...
  • Page 106 See Chapter 3, “Installing and Configuring SCSI Drivers,” in the Dell PowerEdge 2300 Systems User’s Guide to determine which drivers are required and how they should be installed and configured. Are the required SCSI device drivers installed and configured correctly? Yes.
  • Page 107 Is the problem resolved? Yes. The cable connections were faulty. You have fixed the problem. No. Go to step 9. To partition and logically format the drive, see the documentation for the com- puter’s operating system. Is the problem resolved? Yes.
  • Page 108 7-26 Dell PowerEdge 2300 Systems Installation and Troubleshooting Guide...
  • Page 109 This chapter describes how to install the following options: Industry-Standard Architecture (ISA) and Peripheral Component Interconnect (PCI) expansion cards Memory upgrades Microprocessor upgrades This chapter also includes instructions for replacing the system battery, if necessary. Use Figure 8-1 to locate the system board features mentioned in this chapter and elsewhere.
  • Page 110 8- and 16-bit ISA cards. Figure 8-2 shows examples of the different types of expansion cards. The system board contains six PCI expansion-card connectors and two ISA expan- sion-card connectors (see Figure 8-3). Dell PowerEdge 2300 Systems Installation and Troubleshooting Guide...
  • Page 111 8-bit ISA expansion card 16-bit ISA expansion card 32-bit PCI expansion card Two expansion slots are shared by one PCI expansion-card connector and one ISA expansion-card connector, so a maximum of six expansion cards can be installed. Connectors PCI1 through PCI6 support 32-bit PCI cards (see Figure 8-3). Connectors ISA5 and ISA6 support 8- and 16-bit ISA cards.
  • Page 112 (PCI5 [top] and PCI6) Follow this general installation procedure: See Chapter 5, “Using the Resource Configuration Utility,” in the Dell PowerEdge 2300 Systems User’s Guide for instructions. NOTE: If you are installing a PCI expansion card, your system automatically per- forms any required PCI configuration tasks during the boot routine.
  • Page 113 See the documentation that came with the card for information about cable connections. See Chapter 5, “Using the Resource Configuration Utility,” in the Dell PowerEdge 2300 Systems User’s Guide for instructions. NOTE: If you installed a PCI expansion card, the system automatically performs any required PCI configuration tasks during the boot routine.
  • Page 114 The brackets also keep dust and dirt out of the computer and aid in proper cooling and airflow inside the computer. See Chapter 5, “Using the Resource Configuration Utility,” in the Dell Power- Edge 2300 Systems User’s Guide for instructions.
  • Page 115 Unbuffered and registered DIMMs cannot be mixed. If you install 256-MB regis- tered DIMMs, you must remove any 64- or 128-MB unbuffered DIMMs from the computer. DIMMs need not be installed in pairs. DIMM_D DIMM_A back of system board Table 8-1 illustrates several sample memory configurations based on these guidelines.
  • Page 116 If the total is incorrect, one or more of the DIMMs may not be installed properly. Repeat this procedure again, checking to make sure the DIMMs are firmly seated in their sockets. Dell PowerEdge 2300 Systems Installation and Troubleshooting Guide...
  • Page 117 Running the Resource Configuration Utility and saving the configuration is required for the system to recognize the newly installed DIMM(s). See Chapter 5, “Using the Resource Configuration Utility,” in the Dell PowerEdge 2300 Systems User’s Guide for instructions on running the utility and saving the configuration.
  • Page 118 If you are adding a microprocessor, the secondary microprocessor must have the same operating frequency as the first. For example, if the system has a 350-MHz pri- mary microprocessor, your secondary microprocessor must also be a 350-MHz microprocessor. 8-10 Dell PowerEdge 2300 Systems Installation and Troubleshooting Guide...
  • Page 119 Use the following procedure, which is illustrated in Figure 8-7, to remove a terminator card from a guide bracket assembly: Using the thumb and forefinger of each hand, pinch the vertical tabs at each end of the retaining clip and lift the clip straight up. tabs (2) retaining clip notch...
  • Page 120 Use the following procedure to remove the SEC cartridge and heat sink assembly. release latches (2) Moderate force may be required to disengage the SEC cartridge from the guide bracket assembly connector. 8-12 Dell PowerEdge 2300 Systems Installation and Troubleshooting Guide...
  • Page 121 retention pins (2) SEC cartridge SEC cartridge release latches (2) heat sink guide bracket assembly Use the following procedure to install the replacement SEC cartridge and heat sink assembly: Follow the instructions in “Removing a Terminator Card” or “Removing the SEC Cartridge and Heat Sink Assembly”...
  • Page 122 Strike the F1 key to continue, F2 to run the setup utility Invalid configuration information — please run SETUP program Strike the F1 key to continue, F2 to run the setup utility 8-14 Dell PowerEdge 2300 Systems Installation and Troubleshooting Guide...
  • Page 123 The battery is a 3.0-volt (V), coin-cell CR2032-type battery. To remove the battery, fol- low these steps. See Chapter 4, “Using the System Setup Program,” in the Dell PowerEdge 2300 Systems User’s Guide for instructions. See “Removing the Computer Covers” in Chapter 7 .
  • Page 124 Enter the correct time and date through the System Setup program’s Time and Date settings. Also reenter any system configuration information that is no longer displayed on the System Setup screens, and then exit the System Setup program. battery BATTERY socket 8-16 Dell PowerEdge 2300 Systems Installation and Troubleshooting Guide...
  • Page 125 The external drive bays at the front of a Dell PowerEdge 2300 system hold up to three user-accessible, half-height 5.25-inch devices (typically CD-ROM or tape drives). A small computer system interface (SCSI) CD-ROM drive is standard in the first external drive bay, while two additional devices of your choice can be installed in the next two external drive bays.
  • Page 126 To replace a front-panel insert , position the insert over the bay opening from the inside of the front bezel and carefully press the insert into place. A tab on each side of the insert snaps into a corresponding latch on the inside of the front bezel. Dell PowerEdge 2300 Systems Installation and Troubleshooting Guide...
  • Page 127 This section describes the power input connectors and interface connectors on the backs of most drives. Figure 9-2 shows the 4-pin power input connector , where you connect a DC power cable from the system power supply. The power connectors are keyed to avoid incor- rect insertion;...
  • Page 128 P6 is used for the standard 3.5-inch diskette drive. Before connecting a drive to a power cable, refer to Figure 9-5 to identify the correct cable connector to use for a particular drive. 5.25-inch drive 3.5-inch drive connector connector Dell PowerEdge 2300 Systems Installation and Troubleshooting Guide...
  • Page 129 Each device attached to the Ultra/Narrow SCSI host adapter must have a unique SCSI identification (ID) number from 0 to 7 . When SCSI devices are shipped from Dell, the default SCSI ID numbers are assigned as follows: The on-board Ultra/Narrow SCSI host adapter is configured through the basic input/output system (BIOS) as SCSI ID 7 .
  • Page 130 See “Removing the Computer Covers” in Chapter 7 . If necessary, you can adjust drive alignment by repositioning one or both rails. Dell PowerEdge 2300 Systems Installation and Troubleshooting Guide...
  • Page 131 If other installed drives are in the way, temporarily move them out of the way. Press in on the plastic drive rails at the front of the bay to disengage a drive, and then slide the drive slightly toward the front of the chassis. Refer to “DC Power Cables,”...
  • Page 132 Refer to the controller card’s documentation to identify the controller connector on the card. See “Removing and Replacing Front-Panel Inserts” found earlier in this chapter. Dell PowerEdge 2300 Systems Installation and Troubleshooting Guide...
  • Page 133 Complete the following procedure to connect a stand-alone tape drive that connects to the computer using a controller card and shielded interface/DC power cable: Ground yourself by touching an unpainted metal surface on the back of the com- puter. Unpack the tape drive and controller card, and configure them for the system according to the instructions in the documentation that came with the tape drive.
  • Page 134 9-10 Dell PowerEdge 2300 Systems Installation and Troubleshooting Guide...
  • Page 135 2 x 2 backplane 1.6-inch and board 1-inch drives 2 x 3 backplane 1-inch drives board 1 x 6 backplane Yes* 1-inch drives board Backplane board must be controlled by a Dell PowerEdge Expandable RAID Controller Installing Hard-Disk Drives 10-1...
  • Page 136 (6) cable SCSI backplane board SCSI hard-disk drives are supplied by Dell in special drive carriers that fit in the hard- disk drive bays. NOTES: For maximum performance, install Ultra2/LVD drives exclusively. Although you can install a mixture of Ultra2/LVD and Ultra hard-disk drives, they will operate at the slower Ultra transfer rate.
  • Page 137 Set the SCSI ID on all drives to 0. All SCSI ID numbers for the drives are set by the SCSI backplane board, as shown in Figure 10-2. Configure the drive so that the drive motor waits for a Start Unit command from the SCSI host adapter before spinning.
  • Page 138 RAID Controller host adapter card to ensure that the SCSI host adapter is configured correctly to support hot-pluggable drive removal and insertion. If a 1 x 6 hot-pluggable SCSI backplane board is installed in the Dell PowerEdge 2300 system, three light-emitting diode (LED) indicators adjacent to each of the six SCSI hard-disk drive bays provide information on the status of the SCSI hard-disk drives (see Figure 10-3).
  • Page 139 “drive being prepared for operation” pattern appears, followed by the “drive online” pattern. NOTE: If you do not have a Dell PowerEdge Expandable RAID Controller host adapter card installed, you will see only the “drive online” and “drive bay empty” indicator patterns.
  • Page 140 The drive online indicator is on. Install a SCSI hard-disk drive in an internal drive bay as follows: See “Removing the Computer Covers” in Chapter 7 for instructions. drive carrier drive carrier handle 10-6 Dell PowerEdge 2300 Systems Installation and Troubleshooting Guide...
  • Page 141 See Chapter 3, “Installing and Configuring SCSI Drivers,” in the Dell PowerEdge 2300 Systems User’s Guide for information. See Chapter 5, “Running the Dell Diagnostics.” Remove a SCSI hard-disk drive from an internal drive bay as follows: See “Removing the Computer Covers” in Chapter 7 for instructions.
  • Page 142 Use the following procedure to install a Dell PowerEdge Expandable RAID Controller host adapter card. Refer to the documentation accompanying the host adapter card. See “Removing the Computer Covers” in Chapter 7 . Detach one end of the cable from the SCSI host adapter connector labeled “SCSI1”...
  • Page 143 7 through 10. If you attach a Dell PowerEdge Scalable Disk System 100 (SDS 100) storage sys- tem, connect the SCSI cable to the connector on the back of the host adapter card and the server management bus (SMB) cable to the SMB connector on the computer’s back panel.
  • Page 144 See Chapter 3, “Installing and Configuring SCSI Drivers,” in the Dell PowerEdge 2300 Systems User’s Guide for information and instructions. Test a SCSI hard-disk drive by running the SCSI Devices Test Group in the Dell Diagnostics. See Chapter 5, “Running the Dell Diagnostics,” for information.
  • Page 145 In split-backplane mode, the drives connected to the backplane board are divided as follows: On a 2 x 2 backplane board, the SCSI channel attached to connector SCSIA on the SCSI backplane board supports SCSI slots 0 and 1 (see Figure 10-2). The SCSI channel attached to connector SCSIB on the backplane board supports SCSI slots 2 and 3.
  • Page 146 While holding the indicator card by its edges, position the board so that the tabs on the computer chassis wall fit through the corresponding slots in the board (see Figure 10-6). tabs on chassis hard-disk drive indicator panel thumbscrews SCSI backplane board 10-12 Dell PowerEdge 2300 Systems Installation and Troubleshooting Guide...
  • Page 147 Remove the hard-disk drive bay key by removing the three screws securing it to the front of the computer chassis. Turn the key so the six drive positioning slots face towards the drive bays, and reinstall the key using the three screws. power input connector (POWER) Ultra2/LVD...
  • Page 148 In descending order of precedence, the system boot order is as follows: CD-ROM, diskette, PCI1, PCI2, PCI3, PCI4, PCI5, PCI6, and on-board SCSI host adapter (internal drives). 10-14 Dell PowerEdge 2300 Systems Installation and Troubleshooting Guide...
  • Page 149 This chapter describes the tools Dell provides to help you when you have a problem with your computer. It also tells you when and how to call Dell for technical or cus- tomer assistance in the following situations: If you have a technical problem , read the next section, “Technical Assistance.”...
  • Page 150 Service” and “Before You Call” found later in this chapter. Dell provides a number of tools to assist you. Table 11-1 lists subjects you may want information about, tasks you may want to perform, and the tool(s) you can use for help.
  • Page 151 System Setup program, the Resource Configuration Utility, and connecting external devices. Dell can be accessed electronically on the Internet via a World Wide Web site, a file transfer protocol (FTP) site, and electronic mail (e-mail) using the following addresses: World Wide Web http://www.dell.com/...
  • Page 152 Dell can be accessed electronically via CompuServe by typing GO DELL. Every Dell computer system comes with the Dell Diagnostics, a program that can help you determine what is wrong with the computer system when it does not oper- ate correctly. This program provides valuable information for you and for Dell technicians should you need to call Dell.
  • Page 153 Dell takes full advantage of fax technology to serve you better. Twenty-four hours a day, seven days a week, you can call the Dell TechFax line toll-free for all kinds of tech- nical information. Using a touch-tone phone, you can select from a full directory of topics. The technical information you request is sent within minutes to the fax number you designate.
  • Page 154 Dell’s industry-leading hardware technical support service is open 24 hours a day, seven days a week. At any hour of any day, a Dell technical expert is ready with the answers to your questions about Dell hardware. Our technical support staff pride themselves on their track record: more than 90 per- cent of all problems and questions are taken care of in just one toll-free call, usually in less than ten minutes.
  • Page 155 NOTE: Be sure to save the checklist in Figure 11-1 as a master, so you can use it to make copies as needed. If you need to call Dell Computer Corporation for assistance, you will be able to inform the support technician of the actions you have taken to resolve the problem. If you must return a piece of hardware to Dell, a technician will assign a Return Material Authorization Number.
  • Page 156 If possible, turn your system on before you call Dell for technical assistance and call from a telephone at or near the computer. You may be asked to type some com- mands at the keyboard, relay detailed information during operations, or try other troubleshooting steps possible only at the computer system itself.
  • Page 157 Name: ______________________________________________________________Date: ______________________ Address: ________________________________________________________Phone number: _________________ Service tag (bar code on the back of the computer): ______________________________________________ Express service code: ____________________________________________________________________________ Return Material Authorization Number (if provided by Dell support technician): ___________________________ Operating system and version: ____________________________________________________________________ Peripherals: ____________________________________________________________________________________ _______________________________________________________________________________________________...
  • Page 158 When you need to contact Dell, use the telephone numbers and codes provided in Tables 11-2 and 11-3. Table 11-2 provides the various codes required to make long- distance and international calls. Table 11-3 provides local telephone numbers, area codes, and toll-free numbers, if applicable, for each department or service available in various countries around the world.
  • Page 159 Australia (Sydney) 0011 Austria (Vienna) Belgium (Brussels) Brunei — — Canada (North York, Ontario) — Not required Chile (Santiago) — China (Beijing) — Czech Republic (Prague) Denmark (Horsholm) Not required Finland (Helsinki) France (Paris) (Montpellier) (1) (4) Germany (Langen) 6103 Hong Kong Not required Ireland (Bray)
  • Page 160 For technical assistance in this country after normal working hours, use one of the following numbers: (353-1) 204 4008 or (353-1) 286 5908 (English only—the call is rerouted to the U.S.A.). 11-12 Dell PowerEdge 2300 Systems Installation and Troubleshooting Guide...
  • Page 161 Canada Automated Order-Status System .....toll free: 1-800-433-9014 (North York, Ontario) AutoTech (Automated technical support) ....toll free: 1-800-247-9362 NOTE: Customers Customer Care (From outside Toronto) .
  • Page 162: Table Of Contents

    For technical assistance in this country after normal working hours, use one of the following numbers: (353-1) 204 4008 or (353-1) 286 5908 (English only—the call is rerouted to the U.S.A.). 11-14 Dell PowerEdge 2300 Systems Installation and Troubleshooting Guide...
  • Page 163 Japan Technical Support ........toll free: 0088-22-7890 (Kawasaki) Customer Care .
  • Page 164: Technical Support (Paris)

    Technical Support (Dell Dimension systems only) ($2.50 + GST per call)....0900 51010 Technical Support (Other systems) ......0800 446 255 Customer Service .
  • Page 165: Customer Care (Var Accounts) (Paris)

    Poland Switchboard ..........60 61 999 (Warsaw) Fax .
  • Page 166: Customer Care (Direct Sales) (Paris)

    (Bracknell) (Dell Dimension systems) ....01344 ....720111 Customer Technical Support (Other systems) .
  • Page 167: Techconnect Bbs

    Dell Sales ........toll...
  • Page 168 11-20 Dell PowerEdge 2300 Systems Installation and Troubleshooting Guide...
  • Page 169 The Video Test Group of the system diagnostics consists of the following eight tests, each of which verifies a particular video function or group of functions: Video Memory Test — Checks the integrity of characters generated from data in the video memory. Video Hardware Test —...
  • Page 170 25-line text mode. The 40-column x 25-line character attributes subtest displays four lines of text in 40-column by 25-line (double-wide) text mode that demonstrate normal-intensity video, reverse video, intensified video, and blinking video. Dell PowerEdge 2300 Systems Installation and Troubleshooting Guide...
  • Page 171 The 40-column x 25-line character set subtest displays all 256 characters in the ASCII character set in 40-column by 25-line (double-wide) text mode. The Text Mode Color Test contains three subtests that check the video subsystem’s ability to present color in text modes. The following subsections describe these subtests.
  • Page 172 The Text Mode Pages Test checks the video subsystem’s ability to map and present all available video pages on the monitor screen, one page at a time. The test displays Dell PowerEdge 2300 Systems Installation and Troubleshooting Guide...
  • Page 173 eight successive screens, the first of which contains 21 lines of 77 zeros. The remain- ing seven screens are identical to the first, except that each screen substitutes a different numeral (1 through 7) for the zeros. Type y if all the rows of numbers on each screen are displayed correctly; otherwise, type n.
  • Page 174 The 1024- x 768-pixel 16-color graphics mode screen displays a series of hourglasses in 16 different colors. Type y if all the hourglasses appear to be correct; otherwise, type n. Dell PowerEdge 2300 Systems Installation and Troubleshooting Guide...
  • Page 175 The 1024- x 768-pixel 256-color graphics mode screen displays a series of asterisks with four colors in each asterisk. Type y if all the asterisks appear to be correct; otherwise, type n. The 1280- x 1024-pixel 16-color graphics mode screen displays a series of squares in 16 different colors located in various positions on the screen.
  • Page 176 Dell PowerEdge 2300 Systems Installation and Troubleshooting Guide...
  • Page 177 This appendix provides specific information about the jumpers on the system board. It also provides some basic information on jumpers and switches and describes the connectors and sockets on the various boards in the computer. Jumpers and switches provide a convenient and reversible way of reconfiguring the circuitry on a printed circuit board.
  • Page 178 In either case, do not use a pen, pencil, or other object that might leave a residue on the switch. Dell PowerEdge 2300 Systems Installation and Troubleshooting Guide...
  • Page 179 jumpered unjumpered Jumpers and Switches...
  • Page 180 The microprocessor’s internal speed is 450MHZ 450 MHz (when available). Reserved (do not change) . RSVD1 Reserved (do not change) . RSVD2 Only one of these jumpers should have a jumper plug installed. unjumpered jumpered Dell PowerEdge 2300 Systems Installation and Troubleshooting Guide...
  • Page 181 Table B-2 lists the connectors and sockets located on the system board. BACKPLANE Hot-pluggable SCSI backplane board interface cable connector BATTERY Battery connector DIMM_ x DIMM sockets INTRUS n Intrusion-alarm switch connectors ISA n ISA expansion-card connectors FAN n Fan connectors FLOPPY Diskette drive interface connector HDLED...
  • Page 182 Ultra2/LVD SCSI cable connector SLOT n SCA-2–compatible SCSI hard-disk drive connector NOTE: For the full name of an abbreviation or acronym used in this table, see the abbreviation and acronym list that precedes the Index. Dell PowerEdge 2300 Systems Installation and Troubleshooting Guide...
  • Page 183 Figures B-3 and B-4 show the location of the connectors on the two non-hot- pluggable SCSI backplane boards. – SCA-2 compatible SCSI connectors on reverse side (SLOT0 through SLOT3) Ultra2/LVD SCSI cable connector (SCSIA) power input connector (POWER) Ultra2/LVD SCSI cable connector (SCSIB) Table B-4 lists the connectors on the 2 x 2 non-hot-pluggable SCSI backplane board.
  • Page 184 Chapter 4, “Using the System Setup Pro- gram,” of the Dell PowerEdge 2300 Systems User’s Guide . A password jumper on the system board enables these password features or disables them and clears any pass- word(s) currently in use.
  • Page 185 Figure B-1 shows the location of the password jumper (labeled “PASSWD”) on the system board. The existing passwords are not disabled (erased) until the system boots with the PASSWD jumper plug removed. However, before you assign a new system and/ or user password, you must install the jumper plug.
  • Page 186 B-10 Dell PowerEdge 2300 Systems Installation and Troubleshooting Guide...
  • Page 187 ampere(s) bits per inch alternating current bits per second analog-to-digital converter British thermal unit Autodesk Device Interface Celsius artificial intelligence cold cathode fluorescent tube American National Standards compact disc Institute compact disc read-only memory Advanced Peripheral Interrupt Controller color graphics adapter American Standard Code for Information Interchange centimeter(s)
  • Page 188 Dell Remote Assistant Card Fahrenheit dynamic random-access memory file allocation table double-sided double-density Federal Communications Commission double-sided high-density first-in first-out Dell SCSI Array feet Dell PowerEdge 2300 Systems Installation and Troubleshooting Guide...
  • Page 189 gram(s) kilobit(s) gravities kilobit(s) per second gigabyte(s) kilogram(s) graphical user interface kilohertz hexadecimal local area network Hardware Instrumentation Package pound(s) high memory area liquid crystal display High Performance File System light-emitting diode hertz low insertion force input/output Lotus/Intel/Microsoft identification load number integrated drive electronics lines per inch interrupt request...
  • Page 190 NT File System radio frequency interference nonvolatile random-access memory red/green/blue Operating System/2 read-only memory one-time programmable revolutions per minute programmable array logic real-time clock Dell PowerEdge 2300 Systems Installation and Troubleshooting Guide...
  • Page 191 Single Controller Architecture volt(s) alternating current small computer system interface volt(s) direct current Scalable Disk System Video Electronics Standards Association second(s) video graphics array synchronous dynamic random-access very-large-scale integration memory video random-access memory single in-line memory module watt(s) server management bus watt-hour(s) simple network management protocol...
  • Page 192 Dell PowerEdge 2300 Systems Installation and Troubleshooting Guide...
  • Page 193 9-4 assistance ribbon, 7-5, 9-3 technical, 11-1 SCSI, 9-5 telephone numbers, 11-10 warranty repair or credit, 11-7 calling Dell, 11-10 AutoTech service, 11-4 CARDBIOS jumper, B-3 cautions, x CD-ROM drives drive bays, 9-1 Color Palettes Test, A-1, A-7...
  • Page 194 8-5 installation guidelines, 8-6 troubleshooting, 7-10 installing, 8-8 external SCSI devices, 10-8 removing, 8-10 sockets, 8-7 sockets (DIMM_A-DIMM_D), B-5 supported types, 8-6 upgrade options, 8-6 fixing problems, 11-1 front-panel inserts, 9-2, 10-1 Dell PowerEdge 2300 Systems Installation and Troubleshooting Guide...
  • Page 195 IRQ lines, 4-3 hot-pluggable removal, 10-4 ISA_CLR jumper, B-4 installing, 10-4 header connector illustrated, 9-3 help from Dell Computer Corporation, 11-1 jumpers about, B-1 help tools illustrated, B-3 AutoTech service, 11-4 location on system board, 8-2, B-3 Dell Diagnostics program, 11-4...
  • Page 196 PowerEdge Expandable RAID Controller Dell Diagnostics, 5-18 card hard-disk drive installation, 10-4 installing, 10-8 problems help tools, 11-1 nonvolatile random-access memory. See with your order, 11-6 NVRAM product information, 11-6 notational conventions, x Dell PowerEdge 2300 Systems Installation and Troubleshooting Guide...
  • Page 197 I/O devices troubleshooting, 6-6 serial port connectors RAM, 5-23 location, 2-3 RAM Test Group Serial/Infrared Ports Test Group Dell Diagnostics, 5-13 Dell Diagnostics, 5-20 Resource Configuration Utility, 2-7 service, 11-1 returns, 11-7 small computer system interface. See ribbon cables, 7-5, 9-3...
  • Page 198 DIMMs, 8-6 installing, 8-11 microprocessor, secondary, 8-10 removing, 8-11 user’s documentation, 11-3 Test Limits Main Menu option, 5-10 Text Mode Character Test, A-2 Text Mode Color Test, A-1, A-3 Dell PowerEdge 2300 Systems Installation and Troubleshooting Guide...
  • Page 199 5-16 Video Hardware Test, A-2 Video Memory Test, A-2 warning messages, 3-12 video subsystem warnings, x troubleshooting, 7-14 warranty repair or credit, 11-7 Video Test Group water damage, 7-6 Dell Diagnostics, 5-16 working inside the computer, safety precautions, 7-1 Index...

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