Troubleshooting - Canon 2263B002 - imageFORMULA ScanFront 220 Instructions Manual

1.

Troubleshooting

If any of the following problems occurs, solve the problem as described in the corresponding solution.
Cannot use an LDAP address
book (certain users only)
Cannot update the settings in
the Web menu
Cannot access the Web menu
Cannot create a new folder
(shared folder/FTP server)
Specifying a mail address as the
address and then starting
scanning results in an error
Cannot edit the address book/
job buttons (certain users only)
Streaks appear in images
Paper becomes jammed
Paper jams occur frequently
Can only select certain
destinations. For example, can
only select shared folders
(certain users only)
The administrator has set user function restrictions.
Cause
User Functions" on p. 4-8.
Solution Contact the administrator of the ScanFront.
Cause
The ScanFront is being used or a user has not logged out.
Solution
Check the ScanFront status and then try again.
Cause The IP address assigned from the DHCP server has changed.
Contact the administrator of the ScanFront, and check the IP address
Solution
assigned to the ScanFront.
Permission to write to the shared folder has not been granted for the
Cause
user name and password that were entered.
Solution Contact the administrator of the shared folder.
Cause The mail server settings have not been registered, or have been deleted.
Solution Contact the administrator of the ScanFront.
The administrator has set user function restrictions.
Cause
Edit" on p. 4-9.
Solution
Contact the administrator of the ScanFront.
Cause The scanning glass is dirty.
Clean the scanning glass.
Solution
scanning glass, contact your local authorized Canon dealer.
Cause The rollers are dirty.
Solution Clean the rollers.
Cause The rollers (consumable parts) have worn out.
Purchase an roller replacement kit and then replace the rollers.
Solution
p. 7-8.)
Cause
The administrator has set user function restrictions.
Solution Contact the administrator of the ScanFront.
8-2
Chapter 8 Troubleshooting
(See p. 7-3.) If there are scratches on a
(See p. 7-3.)
See "Restricting
See "Restriction to
(See