Troubleshooting Guide; Getting Help - IBM VIAVOICE-SIMPLY DICTATION FOR MAC OS X User Manual

Troubleshooting Guide

Problem
ViaVoice will not install.
I cannot use ViaVoice.
My voice is not being
recognized well.
ViaVoice recognizes
voice commands as text.
ViaVoice is having a
problem recognizing
some words.
The system
misrecognizes macro
names.
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Possible Solution
Are you running Mac OS X? If not, you must upgrade
before proceeding.
You must install this application on the OS boot volume
and have Administrator privileges.
You must complete the Audio Setup and SetupAssistant
functions to create a User and Voice Model prior to
using ViaVoice.
Are you using the correct microphone? Only USB
digital microphones are supported. ViaVoice does not
support Analog microphones.
Run the SetupAssistant again to ensure your audio is
working correctly and possible read an additional story.
Check that speech mode you are using on the
VoiceCenter supports commands.
Use an Attention Word.
In Commands Preferences, select the Require
Attention Word checkbox, and use the default word
"Computer" (or another word of your choice) before
speaking voice commands.
Be sure to correct your misrecognized words while
dictating. The more you train ViaVoice to understand
your voice, the better your recognition. Also, you can re-
train the pronunciation for voice commands and macros.
Re-train the pronunciation for the macro name using the
Macro Editor or the Train Word window.

Getting Help

Getting Help
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