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Opening a Case with JTAC
Revision History
Copyright © 2010, Juniper Networks, Inc. All rights reserved.
Juniper Networks, Junos, Steel-Belted Radius, NetScreen, and ScreenOS are registered trademarks of Juniper Networks, Inc. in the United
States and other countries. The Juniper Networks Logo, the Junos logo, and JunosE are trademarks of Juniper Networks, Inc. All other
trademarks, service marks, registered trademarks, or registered service marks are the property of their respective owners.
Juniper Networks assumes no responsibility for any inaccuracies in this document. Juniper Networks reserves the right to change, modify,
transfer, or otherwise revise this publication without notice.
Products made or sold by Juniper Networks or components thereof might be covered by one or more of the following patents that are
owned by or licensed to Juniper Networks: U.S. Patent Nos. 5,473,599, 5,905,725, 5,909,440, 6,192,051, 6,333,650, 6,359,479, 6,406,312,
6,429,706, 6,459,579, 6,493,347, 6,538,518, 6,538,899, 6,552,918, 6,567,902, 6,578,186, and 6,590,785.
Copyright © 2010, Juniper Networks, Inc.
To verify service entitlement by product serial number, use our Serial Number Entitlement
(SNE) Tool:
https://tools.juniper.net/SerialNumberEntitlementSearch/
You can open a case with JTAC on the Web or by telephone.
Use the Case Management tool in the CSC at
Call 1-888-314-JTAC (1-888-314-5822 toll-free in the USA, Canada, and Mexico).
For international or direct-dial options in countries without toll-free numbers, visit us at
http://www.juniper.net/support/requesting-support.html
August 2010—Minor updates.
20 July 2009—Added PICs supporting shared interfaces for Junos OS Release 9.6
26 January 2009—530-023235-01. Revision 3. Added supported PICs for Junos OS
Release 9.4.
27 October 2008—530-023235-01. Revision 2. Added information about supported PICs
and platforms for shared interfaces.
18 April 2008—530-023235-01. Revision 1.
Requesting Technical Support
http://www.juniper.net/cm/
.
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