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Installing ZENworks Patch Management Agents
Determining Device Status
Following the device discovery, the discovered devices will be available from the Install Agents
section. Prior to installing agents using the Agent Management Center, an understanding of how the
AMC determines if the ZENworks Patch Management Agent can be installed on a device is
required.
Understanding Installation Tests
Following the initial Agent discovery, the Agent Management Center continues to run installation
tests on each of the discovered devices. These tests determine whether the credentials assigned to
the device have the required user rights, and if the device meets the requirements for a remote
installation. These five tests are ran against each discovered device:
If any one of these tests fail, the Agent Management Center will not be able to install the ZENworks
Patch Management Agent on that device. Due to the nature of these tests, it is not possible to
determine whether a device failed due to it's configuration or the use of credentials with insufficient
user rights.
Figure 4.1 Device Status
Remote Device Connection
Open Remote Registry
Copy Files
Open Service Control Manager
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