Novell ZENWORKS 10 CONFIGURATION MANAGEMENT SP3 - ZENWORKS REPORTING SERVER INSTALLATION GUIDE 10.3 30-04-2010 Installation Manual page 26

Explanation: This is an incorrect message that is displayed during the uninstallation process
Reporting Server uninstallation on Windows fails if another installation is in
progress on the same device
Explanation: The following message is logged into the
Reporting does not work if the ZENworks database is an MS SQL Server database,
and the authentication mode is Windows Authentication
Explanation: The following error might be displayed while running the reports:
26 ZENworks 10 Configuration Management Reporting Server Installation Guide
when the Novell ZENworks Loader service has failed to restart at the end of
the uninstallation process.
Additionally, the ZENworks Reporting Server uninstall log file and the Service
Message log file contain the following messages respectively:
"[ERROR] [8/10/09 1:10:00 PM] [] [UNINSTALL] [ZRS Uninstall
Failed with exceptioncom.novell.zenworks.configure.ConfigureExce
ption: 2]"
"Failed to send RPC command to the zenloader process: settings.refresh"
respectively.
Action: Manually restart the Novell ZENworks Loader service.
Source: ZENworks 10 Configuration Management SP3; ZENworks Reporting Server.
%ZENWORKS_HOME%\logs\zrsuninstall.log
ERROR_INSTALL_ALREADY_RUNNING
Action: Do the following:
1 Open the Windows Task Manager and stop all instances of
and
setup.exe
2 Uninstall ZENworks Reporting Server.
Source: ZENworks 10 Configuration Management SP3; ZENworks Reporting Server.
A database error occurred. The database error text is:
[Microsoft][ODBC SQL Server Driver][SQL Server] Login failed
for user "NT
AUTHORITY\ANONYMOUS LOGON"..(WIS 10901)
Action: Do the following:
1 Edit the properties of ZENworks Reporting Server Services on the
ZENworks Server:
2 From the desktop Start menu, click All Programs > ZENworks Reporting
Server > ZENworks Reporting Server > Central Configuration Manager.
The Central Configuration Manager window is displayed.
3 Right-click Server Intelligence Agent (ZENReporting), then click Stop.
4 Right-click Server Intelligence Agent (ZENReporting), then click
Properties.
The Server Intelligence Agent (ZENReporting) Properties window is
displayed.
.
file:
msiexec.exe