Novell ZENWORKS 10 CONFIGURATION MANAGEMENT SP3 - ZENWORKS REPORTING SERVER INSTALLATION GUIDE 10.3 30-04-2010 Installation Manual page 25

On Windows:
%zenworks_home%\share\boe\Business Objects Enterprise
120\logging
On Linux:
/opt/novell/zenworks/share/boe/bobje/logging/
Where do I find ZENworks Reporting Server log files?
Source: ZENworks 10 Configuration Management SP3; ZENworks Reporting Server.
Action: If you have installed ZENworks Reporting Server through the Graphical User
Interface (GUI) Installer, you can find all the installation logs at the following
locations:
The ZENworks Reporting Server installation on a virtual machine might fail when
you use the ZCM_REPORTING_10.x.0.iso file mounted on the host machine as a CD-
ROM on that virtual machine
Source: ZENworks 10 Configuration Management SP3; ZENworks Reporting Server.
Action 1: Extract the
machine and run ZENworks Reporting Server installation from that directory.
Action 2: Burn the
ZENworks Reporting Server on the virtual machine.
A message indicating that ZENworks Reporting Server cannot be deleted appears
even after uninstalling ZENworks Reporting Server
Source: ZENworks Configuration Management SP3; ZENworks Reporting Server.
Action: Ignore the message. Click Done to close the Uninstall Complete window.
A message indicating that ZENworks Reporting Server uninstallation process failed
is displayed while uninstalling ZENworks Reporting Server
Source: ZENworks 10 Configuration Management SP3; ZENworks Reporting Server.
On Windows:
%zenworks_home%\logs\ZENworks Reporting Server_date
time.log.xml
%zenworks_home%\logs\wdeploy-date-time.log
%zenworks_home%\logs\ZENworks_Reporting_Install_CheckOra
cleClient_dd_MMM_yyyy_HH-mm-ss.log
On Linux:
/var/opt/novell/log/zenworks/ZENworks Reporting
Server__date time.log.xml
/var/opt/novell/log/zenworks/wdeploy-date-time.log
%zenworks_home%\logs\ZENworks_Reporting_Install_CheckOra
cleClient_dd_MMM_yyyy_HH-mm-ss.log
ZCM_REPORTING_10.x.0.iso
ZCM_REPORTING_10.x.0.iso
Troubleshooting ZENworks Reporting Server Installation
file to a directory on the virtual
file to a DVD and use it to install
25