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The Computer Hangs
Change the console on your computer so that the kernel outputs are visible. Be sure
to check the last outputs. This is normally done by pressing Ctrl + Alt + F10 . If you
are unable to resolve the problem, consult the SUSE Linux Enterprise Server support
staff. To log all system messages at boot time, use a serial connection as described
in
Section 2.6, "Controlling the Installation"
The Itanium Boot Loader
If you have manually altered the kernel or initrd on your system, run
/sbin/elilo before shutting down the computer. If you leave out this step,
your system may not be bootable.
Boot Disk
The boot disk is a useful interim solution if you have difficulties configuring the
other possibilities or if you want to postpone the decision regarding the final boot
mechanism. A boot disk may also be a suitable solution in connection with OS/2
or Windows NT. Fore more details on creating boot disks, see Section "Creating
Boot CDs" (Chapter 8, The Boot Loader GRUB, ↑Administration Guide).
Virus Warning after Installation
There are BIOS variants that check the structure of the boot sector (MBR) and er-
roneously display a virus warning after the installation of GRUB or LILO. Solve
this problem by entering the BIOS and looking for corresponding adjustable settings.
For example, switch off virus protection. You can switch this option back on again
later. It is unnecessary, however, if Linux is the only operating system you use.
2.7.2 Problems Installing
If an unexpected problem occurs during installation, information is needed to determine
the cause of the problem. Use the following directions to find useful information:
• Check the outputs on the various consoles. You can switch consoles with the key
combination Ctrl + Alt + Fn . For example, obtain a shell in which to execute various
commands by pressing Ctrl + Alt + F2 .
• Try launching the installation in failsafe mode. If the installation works without
problems in this case, there is an incompatibility that causes either ACPI or APIC
to fail. In some cases, a BIOS or firmware update fixes this problem.
(page 16).
Installation on x86, AMD64, Intel 64, and Itanium
19
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