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Known Issues; Test Results; Troubleshooting Tips - Novell ACCESS MANAGER 3.1 SP2 BETA 1 - SCENARIOS 2009 Manual

Scenarios

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1.3.2 Known Issues

None.
1.3.3 Procedure
1 Upgrade the 3.1 SP1 Access Gateway Appliance to 3.1 SP2. For installation instructions, see
"Upgrading the Linux Access Gateway Appliance" (http://www.novell.com/documentation/
beta/novellaccessmanager31/installation/data/bbycmhz.html).
2 Back up the SLES 9 Access Gateway configuration.
The backup script allows you to restore touch files and customized error page configurations.
2a At the Access Gateway machine, log in as root.
2b Run the following script:
lag-backup-restore.sh
This script creates the following files:
2c Copy the tar files to another physical location.
3 Disconnect the Access Gateway Appliance from the network.
4 Install the SLES 11 version of the Access Gateway Appliance.
For installation instructions, see
www.novell.com/documentation/beta/novellaccessmanager31/installation/data/bd1egh.html)
Use the same DNS name and IP address as the SLES 9 version of the Access Gateway.
Import the Access Gateway into the same Administration Console.
The Administration Console pushes the SLES 9 configuration details to the SLES 11
Access Gateway.
5 Restore the touch files and customized error pages:
5a Copy the
5b Use the

1.3.4 Test Results

Check the health of the Access Gateway in the Administration Console.
Check the configuration of the Access Gateway, its policies, and its certificates.
Check the system configuration settings, such as network settings and secondary IP addresses.

1.3.5 Troubleshooting Tips

For installation issues, refer to the following logs:
RPM installation log file:
Autoimport log file:
4
Access Manager 3.1 SP2 Beta 1 Scenarios
lagNoRestore.tar.gz: This file contains information and files that don't need to be
restored after migrating to SLES 11.
lagRestore.tar.gz: This file contains information and files that need to be restored
after migrating to SLES 11.
"Installing the Linux Access Gateway Appliance" (http://
lagRestore.tar.gz
lag-backup-restore.sh
/tmp/novell_access_manager/inst_lag.log
/tmp/novell_access_manager/inst_lag_import_<date>.log
file to the Access Gateway.
script to restore the files.

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