Solution: Try another battery and
charger for the same phone model,
or visit your retailer and ask them
to verify if the battery and charger
are working properly.
Solution: Make sure the battery is
inserted correctly
card and battery.
I cannot use SMS/text messages
on my phone
Possible cause: Settings are missing
or incorrect.
Solution: Contact your network
operator to find out the correct SMS
service centre setting
messaging (SMS).
I cannot use MMS/picture messages
on my phone
Possible cause: Your subscription
does not include data capability.
Solution: Please contact your network
operator.
Possible cause: Settings are missing
or incorrect.
%
Solution:
6 Help in your phone
or go to www.sonyericsson.com/
support, choose your phone model,
then choose Phone setup – MMS and
follow the instructions
80
Troubleshooting
This is the Internet version of the user's guide. © Print only for private use.
%
5 To insert SIM
%
33 Text
%
60 Settings.
I cannot use the Internet
Possible cause: Your subscription
does not include data capability.
Solution: Please contact your network
operator.
Possible cause: Internet settings
are missing or incorrect.
%
Solution:
6 Help in your phone
or go to www.sonyericsson.com/
support, choose your phone model,
then choose "Phone setup – WAP"
and follow the instructions
%
60 Settings.
The phone cannot be detected by
other users via Bluetooth™ wireless
technology
Possible cause: You have not turned
the Bluetooth™ function on.
Solution: Make sure that the
Bluetooth™ function is on and
visibility is set to show phone
%
68 To receive an item.
I cannot synchronize or transfer data
between my phone and my computer,
when using the USB cable provided
Possible cause: The cable has not
been properly installed and detected
on your computer. The software that
came with your phone has not been
properly installed on the computer.